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ERROR Message
I have a second computer running windows ME however when I start it up i get
an error message stating thet there is a problem with EXPLORER counldnt find SHRPP??.DLL there are a couple of digits in place of the ?? I do have the installation disk. What can I do to resolve this problem. If I need to re format te C Drive that would be fine as I only use this system for internet access therefore any files are not improtant. Please tell me how to do it. Thank you for your help -- pk |
#2
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ERROR Message
Can you boot to Safe Mode OK? (does the boot to Normal Mode proceed OK
anyhow?) This looks as if it may be the remains of a virus or spyware infection (I can find no references to such-named files in Google) - so it may simply be a case (particularly if the boot in Normal Mode completes OK) of finding the reference to SHRPP??.DLL in the startup axis and removing it. to do this, boot the system, and go to Start | Run type MSCONFIG click OK click on the 'Startup' tab, and look there for the entry corresponding to the error message, and uncheck it click OK, and reboot - test the system, and report back, with the exact wording of the entry in MSCONFIG, and any new error messages that come up. -- Noel Paton (MS-MVP 2002-2006, Windows) Nil Carborundum Illegitemi http://www.crashfixpc.com/millsrpch.htm http://tinyurl.com/6oztj Please read http://dts-l.org/goodpost.htm on how to post messages to NG's "PK" wrote in message ... I have a second computer running windows ME however when I start it up i get an error message stating thet there is a problem with EXPLORER counldnt find SHRPP??.DLL there are a couple of digits in place of the ?? I do have the installation disk. What can I do to resolve this problem. If I need to re format te C Drive that would be fine as I only use this system for internet access therefore any files are not improtant. Please tell me how to do it. Thank you for your help -- pk |
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