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A rather time-consuming option is to run Windows 98SE install "on top
of" the present setup. You will not have to re-install any programs. You will have to visit the Windows update site after the repair install. Let us know. Tom MSMVP Windows Shell/User "Jack" wrote in message ... : Yes, this printer worked with this computer. Nothing really changed except : all printers were removed from Start; Settings; Printers. There were several : printers listed, not sure what they were. May have been a DeskJet 895c : listed. It is plugged diectly into the back of the computer. : The reason the drivers were removed was because the lady (a friend of my : mother's) had changed ink cartriges then couldn't get it to work. I, : thinking it would be no big thing to reinstall, decided to get rid of the : "unnecessary printers". : "Thomas Ferguson" wrote in message : ... : and... : : please confirm that the printer once worked on this machine with the : same operating system : : and.... : : it is plugged directly into a USB root hub and not a "port concentrator" : or other port-splitting device. : : Thanks. : tom : : "Thomas Ferguson" wrote in message : ... : : HP uses its own USB drivers when its printers are installed on Windows : : 98. So, I am puzzled why their installer is pointing to the Windows 98 : : CD USB directory. Still checking. : : : : Tom : : : : "Jack" wrote in message : : ... : :: Windows 98 Second Edition 4.10.2222 A : :: : :: "Thomas Ferguson" wrote in message : :: ... : :: Please let us know the Windows 98 version. (Original, SE, Me). : : Thanks. : :: : :: Tom : :: : :: "Jack" wrote in message : :: ... : :: : Downloaded the uninstaller (again) and ran. Downloaded drivers : :: (again). The : :: : first thing I am asked to do is to direct the 'New Hardware : : Wizard' to : :: the : :: : win98usb folder. I do that and it says: "Windows was unable to : : locate : :: a : :: : driver for this device. If you do not want to install a driver : : now, : :: click : :: : Next. To search again, click Back". (This does the same thing : with : : the : :: : original install disk). : :: : Mark : :: : "Thomas Ferguson" wrote in message : :: : ... : :: : It sounds as if there has been an install failure after the : : driver : :: : install had started but before the files were installed and : :: configured. : :: : : :: : Navigate to the HP support site. : :: : http://tinyurl.com/6jbke : :: : : :: : And get the uninstaller. : :: : : :: : Also get the printer drivers here : :: : http://tinyurl.com/36pmt : :: : : :: : Check Control Panel Printers and faxes. If the printer is : : listed : :: there, : :: : delete it in the usual way. Check Add/Remove programs. If there : : is : :: any : :: : software listed for the printer, remove it. Run the : uninstaller. : :: : Disconnect the printer. Install the drivers according to the : :: : instructions. Do not connect the printer to the computer until : : told : :: to : :: : do so by the installation instructions. : :: : : :: : Let us know. : :: : : :: : Tom : :: : MSMVP : :: : Windows Shell/User : :: : : :: : : :: : "Jack" wrote in message : :: : ... : :: : : Hi, I got a Gateway "Astro" trying to reinstall a HP Deskjet : : 812c : :: : after the : :: : : printer was removed. (Win98se, 400mhz Celeron, 64mb ram). : :: : : Nothing I've tried works. HP e-mail support has given up. : :: : : It looks like I cannot get the 'hpfusb98.inf' to load...which : : is : :: : supposed to : :: : : be the first step in this process. I can right-click on it : and : :: : install, but : :: : : it still won't let me pick the USB port for the : printer.(There : : is : :: also : :: : an : :: : : .ini, .dll, and .sys file in that folder). : :: : : Is there a way to manually install this inf? : :: : : Jack : :: : : PS. Or any ideas? : :: : : : :: : : : :: : : :: : : :: : : :: : : :: : :: : :: : :: : : : : : : : : |
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