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Media Player error- missing export file
Needing assistance in rectifying start up error when
trying to access Media Player. I recently tried updating my version to Media Player 9 from the microsoft site. After downloading it begins to instal then I receive the error message.......Startup Error then....MSACM32.DLL file is linked to export NTDLL.DLL:NtClose It suggests I retry the download..however the same message appears How do I find and install missing files? Thanks |
#2
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Media Player error- missing export file
You have no missing file, but rather mscm32.dll is looking for a different
version of ntdll.dll than you have on your PC. The reason being that I suspect you downloaded and installed the version of WMP9 intended for XP rather than the version for Win98SE, Win Me and Win 2000 and now have version soup. As the message says, you need to repeat the download and install. -- Mike Maltby MS-MVP Gerri wrote: Needing assistance in rectifying start up error when trying to access Media Player. I recently tried updating my version to Media Player 9 from the microsoft site. After downloading it begins to instal then I receive the error message.......Startup Error then....MSACM32.DLL file is linked to export NTDLL.DLL:NtClose It suggests I retry the download..however the same message appears How do I find and install missing files? Thanks |
#3
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Media Player error- missing export file
Thanks Mike M...will try, try again......
-----Original Message----- You have no missing file, but rather mscm32.dll is looking for a different version of ntdll.dll than you have on your PC. The reason being that I suspect you downloaded and installed the version of WMP9 intended for XP rather than the version for Win98SE, Win Me and Win 2000 and now have version soup. As the message says, you need to repeat the download and install. -- Mike Maltby MS-MVP Gerri wrote: Needing assistance in rectifying start up error when trying to access Media Player. I recently tried updating my version to Media Player 9 from the microsoft site. After downloading it begins to instal then I receive the error message.......Startup Error then....MSACM32.DLL file is linked to export NTDLL.DLL:NtClose It suggests I retry the download..however the same message appears How do I find and install missing files? Thanks . |
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