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#1
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cd-rom not recognized and other problems
Suddenly my cd-rom (cdrw) is not recognized by my system. I have
a Dell Dimension L733r with WindowsMe. I have tried several things already, but nothing has helped: I ran Ad-Aware, SpyBot, CWshredder, Stinger and AVG (all updated yesterday) but nothing was found. I had this happen once before, but found some malware then, deleted it and system recognized cdrom again. This time there is a problem with extremely slow loading of Windows also. When I hit esc and watch as things load it is very slow loading system memory. It steps thru it 4 mb at a time up to 384mb, then the keyboard and mouse are recognized and the usb. Then it sits there for a long time (about 3 or 4 minutes) before the hard drive shows up. Then Windows loads normally, but the cdrom drive never loads. Device manager did not show it in full mode, but in safe mode it was there. I removed it thinking it would reinstall upon reboot, but it didn't. This is a 5 yr old computer, but I have updated it quite a bit so here is what I have now: 80 gig Western Digital hard drive (only 1 partition) nVidia Geforce4 mx440 video adapter cmedia CMI8738 /c3dx audio device Westell dsl modem from Bellsouth (dsl lite) Benq FP731 flat panel monitor Original LG cdrw What do you suggest as my next step? Does this sound like the hard drive is about to go? maybe the motherboard? or just some malware I haven't found yet? Thanks, Janice |
#2
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The following ASS-U-MEs that the CDRW is the only CD-ROM on your PC.
This may not necessarily be a viral or WinMe issue - there are other things to consider first. First question - has anyone been 'under the bonnet' and disturbed any of the wiring within the computer? You must ensure that the PC does actually 'see' the CD-ROM. Its cables *may* have become dislodged. Either look in the BIOS to see if it is recognised there, or confirm that you can 'see' it in Real Mode DOS To 'see' it in Real Mode DOS, Boot, using your WinMe Startup (floppy) Disk in the A: drive. Select option 2. Start computer with CD-ROM support. Let the screen information scroll until you eventually see a line which should report a drive letter for the CD-ROM - but note that it may not necessarily the same letter as you would expect to see in Windows. For example, you should see the CD-ROM, becoming the E:, so the screen should show: Drive E:= Driver MSCD001 UNIT 0 Your CD-ROM Is Drive E When the boot disk finally settles down, you will be presented with an A:\ prompt. Now put a (data) CD into the CD-ROM and at the A:\ prompt, type "E:" (no quotes and note the colon after the letter E) Then Press Return. Now, at the E:\ prompt, type "DIR /P" (no quotes and note the space) Then press Return. You should see a listing of the CD contents. Come back with your results. Give EXACT errors reports - if any Mart "granjan" wrote in message ... Suddenly my cd-rom (cdrw) is not recognized by my system. I have a Dell Dimension L733r with WindowsMe. I have tried several things already, but nothing has helped: I ran Ad-Aware, SpyBot, CWshredder, Stinger and AVG (all updated yesterday) but nothing was found. I had this happen once before, but found some malware then, deleted it and system recognized cdrom again. This time there is a problem with extremely slow loading of Windows also. When I hit esc and watch as things load it is very slow loading system memory. It steps thru it 4 mb at a time up to 384mb, then the keyboard and mouse are recognized and the usb. Then it sits there for a long time (about 3 or 4 minutes) before the hard drive shows up. Then Windows loads normally, but the cdrom drive never loads. Device manager did not show it in full mode, but in safe mode it was there. I removed it thinking it would reinstall upon reboot, but it didn't. This is a 5 yr old computer, but I have updated it quite a bit so here is what I have now: 80 gig Western Digital hard drive (only 1 partition) nVidia Geforce4 mx440 video adapter cmedia CMI8738 /c3dx audio device Westell dsl modem from Bellsouth (dsl lite) Benq FP731 flat panel monitor Original LG cdrw What do you suggest as my next step? Does this sound like the hard drive is about to go? maybe the motherboard? or just some malware I haven't found yet? Thanks, Janice |
#3
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Mart, thanks for your prompt reply. I had been under the bonnet
about 3 months ago, but that was the last time and the current problem was only about a week old. But I needed to do some cleaning anyway, so I opened her up and removed the cdrom drive and played around with it trying to get a music cd out of it that had been there about a week. At that point I didn't care if ruined the drive and I wanted my cd. I reseated the memory modules, checked all cables, etc., put it back together and voila! it works. Who'd a thunk it? (as we say here in the South). Anyway, thanks very much, Janice PS: Everything loaded much faster too. "Mart" wrote in message ... | The following ASS-U-MEs that the CDRW is the only CD-ROM on your PC. | | This may not necessarily be a viral or WinMe issue - there are other things | to consider first. | | First question - has anyone been 'under the bonnet' and disturbed any of the | wiring within the computer? | | You must ensure that the PC does actually 'see' the CD-ROM. Its cables *may* | have become dislodged. Either look in the BIOS to see if it is recognised | there, or confirm that you can 'see' it in Real Mode DOS | | To 'see' it in Real Mode DOS, Boot, using your WinMe Startup (floppy) Disk | in the A: drive. | Select option 2. Start computer with CD-ROM support. | | Let the screen information scroll until you eventually see a line which | should report a drive letter for the CD-ROM - but note that it may not | necessarily the same letter as you would expect to see in Windows. | | For example, you should see the CD-ROM, becoming the E:, so the screen | should show: | Drive E:= Driver MSCD001 UNIT 0 | Your CD-ROM Is Drive E | | When the boot disk finally settles down, you will be presented with an A:\ | prompt. | | Now put a (data) CD into the CD-ROM and at the A:\ prompt, type "E:" (no | quotes and note the colon after the letter E) Then Press Return. | | Now, at the E:\ prompt, type "DIR /P" (no quotes and note the space) Then | press Return. | | You should see a listing of the CD contents. | | Come back with your results. Give EXACT errors reports - if any | | Mart | | | "granjan" wrote in message | ... | Suddenly my cd-rom (cdrw) is not recognized by my system. I have | a Dell Dimension L733r with WindowsMe. I have tried several | things already, but nothing has helped: | I ran Ad-Aware, SpyBot, CWshredder, Stinger and AVG (all updated | yesterday) but nothing was found. I had this happen once before, | but found some malware then, deleted it and system recognized | cdrom again. This time there is a problem with extremely slow | loading of Windows also. When I hit esc and watch as things load | it is very slow loading system memory. It steps thru it 4 mb at a | time up to 384mb, then the keyboard and mouse are recognized and | the usb. Then it sits there for a long time (about 3 or 4 minutes) | before the hard drive shows up. Then Windows loads normally, but | the cdrom drive never loads. Device manager did not show it in | full mode, but in safe mode it was there. I removed it thinking | it would reinstall upon reboot, but it didn't. This is a 5 yr old | computer, but I have updated it quite a bit so here is what I have | now: | | 80 gig Western Digital hard drive (only 1 partition) | nVidia Geforce4 mx440 video adapter | cmedia CMI8738 /c3dx audio device | Westell dsl modem from Bellsouth (dsl lite) | Benq FP731 flat panel monitor | Original LG cdrw | | What do you suggest as my next step? Does this sound like the | hard drive is about to go? maybe the motherboard? or just some | malware I haven't found yet? | | Thanks, | Janice | | | | |
#4
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Well done, Janice.
A misaligned connector doesn't take much to shake loose, which would certainly explain your previous symptoms. Good to hear that you've resolved the issue. Mart "granjan" wrote in message ... Mart, thanks for your prompt reply. I had been under the bonnet about 3 months ago, but that was the last time and the current problem was only about a week old. But I needed to do some cleaning anyway, so I opened her up and removed the cdrom drive and played around with it trying to get a music cd out of it that had been there about a week. At that point I didn't care if ruined the drive and I wanted my cd. I reseated the memory modules, checked all cables, etc., put it back together and voila! it works. Who'd a thunk it? (as we say here in the South). Anyway, thanks very much, Janice PS: Everything loaded much faster too. "Mart" wrote in message ... | The following ASS-U-MEs that the CDRW is the only CD-ROM on your PC. | | This may not necessarily be a viral or WinMe issue - there are other things | to consider first. | | First question - has anyone been 'under the bonnet' and disturbed any of the | wiring within the computer? | | You must ensure that the PC does actually 'see' the CD-ROM. Its cables *may* | have become dislodged. Either look in the BIOS to see if it is recognised | there, or confirm that you can 'see' it in Real Mode DOS | | To 'see' it in Real Mode DOS, Boot, using your WinMe Startup (floppy) Disk | in the A: drive. | Select option 2. Start computer with CD-ROM support. | | Let the screen information scroll until you eventually see a line which | should report a drive letter for the CD-ROM - but note that it may not | necessarily the same letter as you would expect to see in Windows. | | For example, you should see the CD-ROM, becoming the E:, so the screen | should show: | Drive E:= Driver MSCD001 UNIT 0 | Your CD-ROM Is Drive E | | When the boot disk finally settles down, you will be presented with an A:\ | prompt. | | Now put a (data) CD into the CD-ROM and at the A:\ prompt, type "E:" (no | quotes and note the colon after the letter E) Then Press Return. | | Now, at the E:\ prompt, type "DIR /P" (no quotes and note the space) Then | press Return. | | You should see a listing of the CD contents. | | Come back with your results. Give EXACT errors reports - if any | | Mart | | | "granjan" wrote in message | ... | Suddenly my cd-rom (cdrw) is not recognized by my system. I have | a Dell Dimension L733r with WindowsMe. I have tried several | things already, but nothing has helped: | I ran Ad-Aware, SpyBot, CWshredder, Stinger and AVG (all updated | yesterday) but nothing was found. I had this happen once before, | but found some malware then, deleted it and system recognized | cdrom again. This time there is a problem with extremely slow | loading of Windows also. When I hit esc and watch as things load | it is very slow loading system memory. It steps thru it 4 mb at a | time up to 384mb, then the keyboard and mouse are recognized and | the usb. Then it sits there for a long time (about 3 or 4 minutes) | before the hard drive shows up. Then Windows loads normally, but | the cdrom drive never loads. Device manager did not show it in | full mode, but in safe mode it was there. I removed it thinking | it would reinstall upon reboot, but it didn't. This is a 5 yr old | computer, but I have updated it quite a bit so here is what I have | now: | | 80 gig Western Digital hard drive (only 1 partition) | nVidia Geforce4 mx440 video adapter | cmedia CMI8738 /c3dx audio device | Westell dsl modem from Bellsouth (dsl lite) | Benq FP731 flat panel monitor | Original LG cdrw | | What do you suggest as my next step? Does this sound like the | hard drive is about to go? maybe the motherboard? or just some | malware I haven't found yet? | | Thanks, | Janice | | | | |
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