startup error after update

anyone got any ideas on this...
twice now I've installed microsoft updates (through auto
update facility) and following the restart the PC will not
complete loading, leaving the PC hanging with the desktop
loaded but no input through the keyboard or mouse (arrow
cursor plus hour glass).

I've had to restart in safe mode and use system restore to
get control back.

does any one know what's going on?

Yours hopefully,
Philip

Running Norton???

--
Noel Paton (MS-MVP 2002-2005, Windows)

Nil Carborundum Illegitemi
http://www.btinternet.com/~winnoel/millsrpch.htm

http://tinyurl.com/6oztj

Please read http://dts-l.org/goodpost.htm on how to post messages to NG's

"Philip Sellen" wrote in message
...
anyone got any ideas on this...
twice now I've installed microsoft updates (through auto
update facility) and following the restart the PC will not
complete loading, leaving the PC hanging with the desktop
loaded but no input through the keyboard or mouse (arrow
cursor plus hour glass).

I've had to restart in safe mode and use system restore to
get control back.

does any one know what's going on?

Yours hopefully,
Philip

Philip.

Which updates? After successfully booting to Safe Mode did you try again
to boot to Normal Mode or did you proceed straight to using system restore
and rolling back your system? If not then if it happens again try doing
so as sometimes a system seems to stick whilst booting but after having
completed a boot to Safe Mode will then continue to boot normally without
further problems. Why? I don't really know but it could be to do with
the changes that are taking place on completion of the update.

Regards,
--
Mike Maltby MS-MVP



Philip Sellen wrote:

anyone got any ideas on this...
twice now I've installed microsoft updates (through auto
update facility) and following the restart the PC will not
complete loading, leaving the PC hanging with the desktop
loaded but no input through the keyboard or mouse (arrow
cursor plus hour glass).

I've had to restart in safe mode and use system restore to
get control back.

does any one know what's going on?

Okay,
*yes I am running Nortons Virus shield and;
*no I didn't try rebooting to normal mode. I will try that
next time, though I've never experienced this phenomenon
before?

Many thanks so far,

Philip


-----Original Message-----
anyone got any ideas on this...
twice now I've installed microsoft updates (through auto
update facility) and following the restart the PC will
not
complete loading, leaving the PC hanging with the desktop
loaded but no input through the keyboard or mouse (arrow
cursor plus hour glass).

I've had to restart in safe mode and use system restore
to
get control back.

does any one know what's going on?

Yours hopefully,
Philip
.

Next time try disabling/uninstalling Norton applications while installing
ANY system Updates - Norton has a very bad history of destroying Windows
Updates!


--
Noel Paton (MS-MVP 2002-2005, Windows)

Nil Carborundum Illegitemi
http://www.btinternet.com/~winnoel/millsrpch.htm

http://tinyurl.com/6oztj

Please read http://dts-l.org/goodpost.htm on how to post messages to NG's

wrote in message
...
Okay,
*yes I am running Nortons Virus shield and;
*no I didn't try rebooting to normal mode. I will try that
next time, though I've never experienced this phenomenon
before?

Many thanks so far,

Philip


-----Original Message-----
anyone got any ideas on this...
twice now I've installed microsoft updates (through auto
update facility) and following the restart the PC will
not
complete loading, leaving the PC hanging with the desktop
loaded but no input through the keyboard or mouse (arrow
cursor plus hour glass).

I've had to restart in safe mode and use system restore
to
get control back.

does any one know what's going on?

Yours hopefully,
Philip
.

Ah, I wasn't aware of this.
Yes I'll try that next time, many thanks.

Philip

-----Original Message-----
Next time try disabling/uninstalling Norton applications
while installing
ANY system Updates - Norton has a very bad history of
destroying Windows
Updates!


--
Noel Paton (MS-MVP 2002-2005, Windows)

Nil Carborundum Illegitemi
http://www.btinternet.com/~winnoel/millsrpch.htm

http://tinyurl.com/6oztj

Please read http://dts-l.org/goodpost.htm on how to post
messages to NG's

wrote in message
...
Okay,
*yes I am running Nortons Virus shield and;
*no I didn't try rebooting to normal mode. I will try
that
next time, though I've never experienced this phenomenon
before?

Many thanks so far,

Philip


-----Original Message-----
anyone got any ideas on this...
twice now I've installed microsoft updates (through auto
update facility) and following the restart the PC will
not
complete loading, leaving the PC hanging with the
desktop
loaded but no input through the keyboard or mouse (arrow
cursor plus hour glass).

I've had to restart in safe mode and use system restore
to
get control back.

does any one know what's going on?

Yours hopefully,
Philip
.



.