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PA Bear... Cant repair IE 6
Forwarded to WinME General via crosspost.
Sounds like WinME was reinstalled without first uninstalling IE6 SP1 when the machine was "refurbished (i.e., /before/ you purchased it). The folks in WinME General newsgroup can help you fix this and get IE6 SP1 installed properly. -- ~Robear Dyer (PA Bear) MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002 AumHa VSOP & Admin http://aumha.net DTS-L http://dts-l.net/ Honeysweet wrote: Hi PA Bear, Yes, thats what Im saying..in my Start \Programs, I see IE5 and not IE6. But it wasnt like that when I purchased the machine. However when I open the browser and look in the Help \ About Internet Explorer section, it says its version 6.0. Also, I bought this machine refurbished years ago, so there may have been at least one other owner...I know refurbished doesnt always mean previously owned but in this case, it probably was. Thanks again! Tarcia "PA Bear [MS MVP]" wrote in message ... No, that's not what I meant but what you've posted brings up another question. In your reply to my colleague Robert, you said: And since you mention the version regression..I dont know why it happened, but I do notice that when I look at the version of my IE, it says 6.0, but on my program list, it says Internet Explorer 5. Are you saying that in Start | Programs, you see IE5 listed, not IE6? I have more but I need you to answer this question first. Also tell me if you bought this machine brand-new and were and remain its only owner. -- ~PA Bear Honeysweet wrote: Hi, thanks for responding.. No, I havent reinstalled Windows at any time....although I have had to system restore before..but that shouldnt do all this should it? When I look in my Add/Remove programs, I do see "Microsoft Internet Explorer 6 SP1 and Internet Tools" Is that what you mean? "PA Bear [MS MVP]" wrote in message ... In your first thread, you state that you're running WinME. Have you ever had occasion to reinstall Window? If so, did you uninstall IE6 SP1 *before* reinstalling Windows? -- ~Robear Dyer (PA Bear) MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002 AumHa VSOP & Admin http://aumha.net DTS-L http://dts-l.net/ Honeysweet wrote: (Having a bit of trouble, sorry if this email comes through twice) Hi everyone.. Im hopeing someone can help me figure this out.. I have been having trouble with the TAB button on my keyboard. I have already figured out it isnt the keyboard, since I purchased a new one and still the same issue. The TAB function works fine except for when I want to use the tab button to move the mouse cursor down to a "password" box to type in a password. The tab button will then make the cursor to skip the password box and highlight the "submit" or "enter" button. This only happens when I want to type in a password box. No one can seem to figure out why this is going on...but someone suggested I try to repair my IE browser. Ok, while I tried to do that, I got the following message: "Internet Explorer 6 could not be repaired. Please run setup again to reinstall all components." Now when I click details to see the rest of the message, I received the following: " Internet Explorer 6 could not be repaird due to the following errors: Version 5.50.4134.100 of MSHTMLED.DLL exists, but the version needs to be greater than 6.0.2800.1100" Does anyone know what that means and how do I fix it? I did do some research and tried a fix I saw that said that file may be corrupted and called for me to copy and paste the file anew, but I still have a problem. Any help would be greatly appreciated. Thanks in advance.. Tarcia |
#2
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PA Bear... Cant repair IE 6
Tarcia,
If Win Me was reinstalled on a system where IE6 was installed without first uninstalling IE6 the result is a mish mash of versions with parts of IE5.5 and IE6 installed. The following might help you to properly install IE6 (or IE6 SP1) and resolve the problem. Using Windows Explorer first set it so you can view hidden system files and folders (Tools | Folder Options | View and check "Show hidden files and folders" and UNcheck "Hide protected operating system files" and Apply). Create a new folder "C:\Program Files\Internet Backup" Locate the folder "C:\Program Files\Internet Explorer\Uninstall Information". Move the contents of this folder to the folder "C:\Program Files\Internet Backup" created above. Now try installing IE6 (or better IE6 SP1), re-selecting all components that you want using the Advanced option, even those already bolded, and see if this works. If this works you can now safely delete the folder "C:\Program Files\Internet Backup" and its contents. If not, copy the files back to the "C:\Program Files\Internet Explorer\Uninstall Information" folder and delete the "C:\Program Files\Internet Backup" folder. -- Mike Maltby MS-MVP Windows PA Bear [MS MVP] wrote: Forwarded to WinME General via crosspost. Sounds like WinME was reinstalled without first uninstalling IE6 SP1 when the machine was "refurbished (i.e., /before/ you purchased it). The folks in WinME General newsgroup can help you fix this and get IE6 SP1 installed properly. Honeysweet wrote: Hi PA Bear, Yes, thats what Im saying..in my Start \Programs, I see IE5 and not IE6. But it wasnt like that when I purchased the machine. However when I open the browser and look in the Help \ About Internet Explorer section, it says its version 6.0. Also, I bought this machine refurbished years ago, so there may have been at least one other owner...I know refurbished doesnt always mean previously owned but in this case, it probably was. Thanks again! |
#3
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PA Bear... Cant repair IE 6
Hi..thanks for all of your help.
I'm sorry it took me so long to respond..I took ill and was offline. Thanks again! Tarcia "PA Bear [MS MVP]" wrote in message ... Forwarded to WinME General via crosspost. Sounds like WinME was reinstalled without first uninstalling IE6 SP1 when the machine was "refurbished (i.e., /before/ you purchased it). The folks in WinME General newsgroup can help you fix this and get IE6 SP1 installed properly. -- ~Robear Dyer (PA Bear) MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002 AumHa VSOP & Admin http://aumha.net DTS-L http://dts-l.net/ Honeysweet wrote: Hi PA Bear, Yes, thats what Im saying..in my Start \Programs, I see IE5 and not IE6. But it wasnt like that when I purchased the machine. However when I open the browser and look in the Help \ About Internet Explorer section, it says its version 6.0. Also, I bought this machine refurbished years ago, so there may have been at least one other owner...I know refurbished doesnt always mean previously owned but in this case, it probably was. Thanks again! Tarcia "PA Bear [MS MVP]" wrote in message ... No, that's not what I meant but what you've posted brings up another question. In your reply to my colleague Robert, you said: And since you mention the version regression..I dont know why it happened, but I do notice that when I look at the version of my IE, it says 6.0, but on my program list, it says Internet Explorer 5. Are you saying that in Start | Programs, you see IE5 listed, not IE6? I have more but I need you to answer this question first. Also tell me if you bought this machine brand-new and were and remain its only owner. -- ~PA Bear Honeysweet wrote: Hi, thanks for responding.. No, I havent reinstalled Windows at any time....although I have had to system restore before..but that shouldnt do all this should it? When I look in my Add/Remove programs, I do see "Microsoft Internet Explorer 6 SP1 and Internet Tools" Is that what you mean? "PA Bear [MS MVP]" wrote in message ... In your first thread, you state that you're running WinME. Have you ever had occasion to reinstall Window? If so, did you uninstall IE6 SP1 *before* reinstalling Windows? -- ~Robear Dyer (PA Bear) MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002 AumHa VSOP & Admin http://aumha.net DTS-L http://dts-l.net/ Honeysweet wrote: (Having a bit of trouble, sorry if this email comes through twice) Hi everyone.. Im hopeing someone can help me figure this out.. I have been having trouble with the TAB button on my keyboard. I have already figured out it isnt the keyboard, since I purchased a new one and still the same issue. The TAB function works fine except for when I want to use the tab button to move the mouse cursor down to a "password" box to type in a password. The tab button will then make the cursor to skip the password box and highlight the "submit" or "enter" button. This only happens when I want to type in a password box. No one can seem to figure out why this is going on...but someone suggested I try to repair my IE browser. Ok, while I tried to do that, I got the following message: "Internet Explorer 6 could not be repaired. Please run setup again to reinstall all components." Now when I click details to see the rest of the message, I received the following: " Internet Explorer 6 could not be repaird due to the following errors: Version 5.50.4134.100 of MSHTMLED.DLL exists, but the version needs to be greater than 6.0.2800.1100" Does anyone know what that means and how do I fix it? I did do some research and tried a fix I saw that said that file may be corrupted and called for me to copy and paste the file anew, but I still have a problem. Any help would be greatly appreciated. Thanks in advance.. Tarcia |
#4
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Mike M. Cant repair IE 6
Hi Mike..Im sending you apologies too, sorry I didnt get the chance to
respond to your help sooner but I wasnt well and was offline. I will try what you have listed and hopefully that helps..and I dont blow up the pc in the process.... Thank you also for your assistance.. Tarcia "Mike M" wrote in message ... Tarcia, If Win Me was reinstalled on a system where IE6 was installed without first uninstalling IE6 the result is a mish mash of versions with parts of IE5.5 and IE6 installed. The following might help you to properly install IE6 (or IE6 SP1) and resolve the problem. Using Windows Explorer first set it so you can view hidden system files and folders (Tools | Folder Options | View and check "Show hidden files and folders" and UNcheck "Hide protected operating system files" and Apply). Create a new folder "C:\Program Files\Internet Backup" Locate the folder "C:\Program Files\Internet Explorer\Uninstall Information". Move the contents of this folder to the folder "C:\Program Files\Internet Backup" created above. Now try installing IE6 (or better IE6 SP1), re-selecting all components that you want using the Advanced option, even those already bolded, and see if this works. If this works you can now safely delete the folder "C:\Program Files\Internet Backup" and its contents. If not, copy the files back to the "C:\Program Files\Internet Explorer\Uninstall Information" folder and delete the "C:\Program Files\Internet Backup" folder. -- Mike Maltby MS-MVP Windows PA Bear [MS MVP] wrote: Forwarded to WinME General via crosspost. Sounds like WinME was reinstalled without first uninstalling IE6 SP1 when the machine was "refurbished (i.e., /before/ you purchased it). The folks in WinME General newsgroup can help you fix this and get IE6 SP1 installed properly. Honeysweet wrote: Hi PA Bear, Yes, thats what Im saying..in my Start \Programs, I see IE5 and not IE6. But it wasnt like that when I purchased the machine. However when I open the browser and look in the Help \ About Internet Explorer section, it says its version 6.0. Also, I bought this machine refurbished years ago, so there may have been at least one other owner...I know refurbished doesnt always mean previously owned but in this case, it probably was. Thanks again! |
#5
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Mike M. Cant repair IE 6
Tarcia,
Not a problem. I've also been offline for the most part of the last three/four weeks or so for much the same reason. -- Mike Maltby Honeysweet wrote: Hi Mike..Im sending you apologies too, sorry I didnt get the chance to respond to your help sooner but I wasnt well and was offline. I will try what you have listed and hopefully that helps..and I dont blow up the pc in the process.... Thank you also for your assistance.. |
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