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#1
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Windows ME Help Center Error
I received the floowing from Help & Support "The initialization of the Help
Center failed. Please report the following error number to Microsoft support - 2147143679" |
#2
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Windows ME Help Center Error
The error message you are seeing when attempting to open Help & Support is
probably the result of installing the recent KB911562 hotfix either via Automatic Update or from the Windows Update site. The following should fix the problem: Download and install MDAC 2.8 SP1 from http://download.microsoft.com/downlo...f/MDAC_TYP.EXE Check whether you can now access Help & Support. You should hopefully now be able to do this. Now visit the Windows Update site download and install KB911562 again.. Don't worry the patch for MDAC 2.8 SP1 has none of the problems associated with the patch for MDAC 2.8 which is I suspect the version you are running at present. Please post back and let us know how you got on. -- Mike Maltby MS-MVP Windows [2001-2006] Jim N Jim wrote: I received the floowing from Help & Support "The initialization of the Help Center failed. Please report the following error number to Microsoft support - 2147143679" |
#3
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Windows ME Help Center Error
Tks Mike - Help & Support is running fine now - but - I can't create a
restore point "Mike M" wrote: The error message you are seeing when attempting to open Help & Support is probably the result of installing the recent KB911562 hotfix either via Automatic Update or from the Windows Update site. The following should fix the problem: Download and install MDAC 2.8 SP1 from http://download.microsoft.com/downlo...f/MDAC_TYP.EXE Check whether you can now access Help & Support. You should hopefully now be able to do this. Now visit the Windows Update site download and install KB911562 again.. Don't worry the patch for MDAC 2.8 SP1 has none of the problems associated with the patch for MDAC 2.8 which is I suspect the version you are running at present. Please post back and let us know how you got on. -- Mike Maltby MS-MVP Windows [2001-2006] Jim N Jim wrote: I received the floowing from Help & Support "The initialization of the Help Center failed. Please report the following error number to Microsoft support - 2147143679" |
#4
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Windows ME Help Center Error
Jim N wrote:
Tks Mike - Help & Support is running fine now - but - I can't create a restore point Jim, There's no relationship between the two problems, or at least there shouldn't be g. What is the exact error message you see when attempting to create a system restore checkpoint? Knowing this should help in finding the cause and therefore what to do to solve the problem. One question if I may. Do you recall when you first installed the KB911562 hotfix which is what probably broke Help & Restore. You can check this by looking at your update history on the Windows Update site. I really would appreciate this information if possible. Thanks. -- Mike Maltby |
#5
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Windows ME Help Center Error
I downloaded kb911562 0n 4-10-06 and for Restore I can neither create a
restore point and there are no other restore points to go back to. "Mike M" wrote: Jim N wrote: Tks Mike - Help & Support is running fine now - but - I can't create a restore point Jim, There's no relationship between the two problems, or at least there shouldn't be g. What is the exact error message you see when attempting to create a system restore checkpoint? Knowing this should help in finding the cause and therefore what to do to solve the problem. One question if I may. Do you recall when you first installed the KB911562 hotfix which is what probably broke Help & Restore. You can check this by looking at your update history on the Windows Update site. I really would appreciate this information if possible. Thanks. -- Mike Maltby |
#6
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Windows ME Help Center Error
Jim,
Thanks for the information as to when you first downloaded the broken version of KB911562. You say you cannot create a checkpoint but without more information there is little that I or anyone else can do to help you. What EXACTLY happens and what do you see when attempting to create a system restore checkpoint? Naturally if you are unable to make a checkpoint then its unlikely the system can either so having no checkpoints doesn't really come as a surprise. Do you have any idea as to when this problem might have started? In the absence of any information to work with my first suggestion is to reset system restore as follows: Control Panel | System | Performance | File System | Troubleshooting, check "Disable System Restore", immediately reboot and then back to Troubleshooting and uncheck "Disable System Restore" and once again immediately reboot. Now try creating a checkpoint. Any luck? If not how big is the \_RESTORE folder on the C:\ drive? To fully see this folder in Windows Explorer you will have to enable the viewing of all hidden files and folders. Do this in Windows Explorer as follows: Tools | Folder Options | View and check "Show hidden files and folders" and UNcheck "Hide protected system files". Also how big are the ARCHIVE and TEMP sub-folders? -- Mike Maltby Jim N wrote: I downloaded kb911562 0n 4-10-06 and for Restore I can neither create a restore point and there are no other restore points to go back to. |
#7
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Windows ME Help Center Error
I have rec'd similar error number and my PC hung.
I can't download and install MDAC 2.8 SP1. Please advise?? "Mike M" wrote: The error message you are seeing when attempting to open Help & Support is probably the result of installing the recent KB911562 hotfix either via Automatic Update or from the Windows Update site. The following should fix the problem: Download and install MDAC 2.8 SP1 from http://download.microsoft.com/downlo...f/MDAC_TYP.EXE Check whether you can now access Help & Support. You should hopefully now be able to do this. Now visit the Windows Update site download and install KB911562 again.. Don't worry the patch for MDAC 2.8 SP1 has none of the problems associated with the patch for MDAC 2.8 which is I suspect the version you are running at present. Please post back and let us know how you got on. -- Mike Maltby MS-MVP Windows [2001-2006] Jim N Jim wrote: I received the floowing from Help & Support "The initialization of the Help Center failed. Please report the following error number to Microsoft support - 2147143679" |
#8
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Windows ME Help Center Error
I can't download and install MDAC 2.8 SP1. Please advise??
Why can't you download and install MDAC 2.8 SP1 since it is the fix for your problem? -- Mike Maltby MS-MVP Windows .. hjyjyh wrote: I have rec'd similar error number and my PC hung. I can't download and install MDAC 2.8 SP1. Please advise?? |
#9
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Windows ME Help Center Error
... my PC hung. Now I can't perform any thing on my PC.
possibly! g (snipped from Nee-Kuen's previous thread "Initialization of Help Center failed" timed at 04:08 BST) I wonder if a re-boot might help? Mart "Mike M" wrote in message ... I can't download and install MDAC 2.8 SP1. Please advise?? Why can't you download and install MDAC 2.8 SP1 since it is the fix for your problem? -- Mike Maltby MS-MVP Windows . hjyjyh wrote: I have rec'd similar error number and my PC hung. I can't download and install MDAC 2.8 SP1. Please advise?? |
#10
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Windows ME Help Center Error
Mart,
Well that error shouldn't hang the PC but perhaps it does in Safe Mode? Re-booting should certainly help as would knowing why the PC is now booting to Safe Mode. -- Mike Maltby Mart wrote: ... my PC hung. Now I can't perform any thing on my PC. possibly! g (snipped from Nee-Kuen's previous thread "Initialization of Help Center failed" timed at 04:08 BST) I wonder if a re-boot might help? |
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