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#1
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Network components keep disappearing!!
I have a friend who is running Win98. He accesses the Internet using a
dial-up connection. He is having the strangest problem. His Internet access will be working just fine, and then one day he won't be able to connect. When I come over to help, I discover that one or more of his network components is missing from the Network Control panel. One time it was the dial-up adapter, another time the TCP/IP protocol, today it was both the TCP/IP protocol and the Client for Microsoft Networks. It's easy enough to add them back in again, reboot, and his Internet connection is fine. However, a couple of days later, the problem occurs again. Internet access doesn't work, due to one or more of the networking components missing. Although it is easy to get him back online again, I would like to find a permanent solution. Has anyone had a similar experience? Did you figure out what was causing it? Thanks, Jim |
#2
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Network components keep disappearing!!
Sounds like Registry corruption to me, though why it would only target
network devices is odd. -- Gary S. Terhune MS-MVP Shell/User http://grystmill.org/articles/cleanboot.htm http://grystmill.org/articles/security.htm "Jim Walsh" wrote in message ... I have a friend who is running Win98. He accesses the Internet using a dial-up connection. He is having the strangest problem. His Internet access will be working just fine, and then one day he won't be able to connect. When I come over to help, I discover that one or more of his network components is missing from the Network Control panel. One time it was the dial-up adapter, another time the TCP/IP protocol, today it was both the TCP/IP protocol and the Client for Microsoft Networks. It's easy enough to add them back in again, reboot, and his Internet connection is fine. However, a couple of days later, the problem occurs again. Internet access doesn't work, due to one or more of the networking components missing. Although it is easy to get him back online again, I would like to find a permanent solution. Has anyone had a similar experience? Did you figure out what was causing it? Thanks, Jim |
#3
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Network components keep disappearing!!
Gary
Thanks for your quick reply.Sorry it has taken me so long to get back to this. The thing that is particularly odd about this is that once I restore the network components, it works fine for several days. Then, one day, they're gone again. Do you know where in the registry I should be looking for this? Thanks, Jim "Gary S. Terhune" wrote in message ... Sounds like Registry corruption to me, though why it would only target network devices is odd. -- Gary S. Terhune MS-MVP Shell/User http://grystmill.org/articles/cleanboot.htm http://grystmill.org/articles/security.htm "Jim Walsh" wrote in message ... I have a friend who is running Win98. He accesses the Internet using a dial-up connection. He is having the strangest problem. His Internet access will be working just fine, and then one day he won't be able to connect. When I come over to help, I discover that one or more of his network components is missing from the Network Control panel. One time it was the dial-up adapter, another time the TCP/IP protocol, today it was both the TCP/IP protocol and the Client for Microsoft Networks. It's easy enough to add them back in again, reboot, and his Internet connection is fine. However, a couple of days later, the problem occurs again. Internet access doesn't work, due to one or more of the networking components missing. Although it is easy to get him back online again, I would like to find a permanent solution. Has anyone had a similar experience? Did you figure out what was causing it? Thanks, Jim |
#4
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Network components keep disappearing!!
Is this *all* that's going wrong with the system? Because Registry
corruption is not that specific or regular. I don't know of any "normal" thing that would do this, unless perhaps the modem is having problems and is getting lost, redetected and reinstalled. Restart in Safe Mode and check out Device Manager there. How many modems are listed? Check, too, for emulators (HCF, HSF), and while you're there, check for *any* other duplications. A few are normal, but generally, you want one entry per device. Make a list of any *exact* duplications and how many of each to post back here. Also, look for entries that pertain to old devices that are no longer part of teh system (printers, for example) and remove those as well. Lastly, I suppose it could be malware trying to mess with the networking protocols to allow it to do things it shouldn't be able to do. I suggest a thorough review of the links in my sig. -- Gary S. Terhune MS-MVP Shell/User http://grystmill.com/articles/cleanboot.htm http://grystmill.com/articles/security.htm "Roll Your Own Free Security Suite" http://wiki.castlecops.com/Roll_your...Security_Suite Jim Walsh wrote: Gary Thanks for your quick reply.Sorry it has taken me so long to get back to this. The thing that is particularly odd about this is that once I restore the network components, it works fine for several days. Then, one day, they're gone again. Do you know where in the registry I should be looking for this? Thanks, Jim "Gary S. Terhune" wrote in message ... Sounds like Registry corruption to me, though why it would only target network devices is odd. -- Gary S. Terhune MS-MVP Shell/User http://grystmill.org/articles/cleanboot.htm http://grystmill.org/articles/security.htm "Jim Walsh" wrote in message ... I have a friend who is running Win98. He accesses the Internet using a dial-up connection. He is having the strangest problem. His Internet access will be working just fine, and then one day he won't be able to connect. When I come over to help, I discover that one or more of his network components is missing from the Network Control panel. One time it was the dial-up adapter, another time the TCP/IP protocol, today it was both the TCP/IP protocol and the Client for Microsoft Networks. It's easy enough to add them back in again, reboot, and his Internet connection is fine. However, a couple of days later, the problem occurs again. Internet access doesn't work, due to one or more of the networking components missing. Although it is easy to get him back online again, I would like to find a permanent solution. Has anyone had a similar experience? Did you figure out what was causing it? Thanks, Jim |
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