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printer disappears
On a win 98 box, any and all printers disappear for no
apparent reason. After a reboot, the printers are back and everything is fine. Why does this happen and can it be prevented? |
#2
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printer disappears
-----Original Message----- On a win 98 box, any and all printers disappear for no apparent reason. After a reboot, the printers are back and everything is fine. Why does this happen and can it be prevented? . They are networked printers on a Novell client. |
#3
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printer disappears
This problem is often associated with a network or running some utilities in
the background. Make sure that you have the latest driver available from the manufacturer of your printer. If you are on a Novell Network, make sure that you have the latest Netware client for your workstations and that in Network properties, Novell NetWare Client, Protocol Preferences, make sure that the protocol order lists IPX as the first protocol. See these articles from Novell. http://support.novell.com/cgi-bin/se...?/10052257.htm http://support.novell.com/cgi-bin/se...i?/2949178.htm http://support.novell.com/cgi-bin/se...?/10013528.htm If you are using Norton Antivirus, check for updates. See this article from Symantec: Error: "Spool32 error" when printing to a network printer http://tinyurl.com/tey4 If you are using McAfee VirusScan, then see this article from McAfee. Spool32 Errors When Printing After Installing VirusScan on Windows 95, 98 and ME http://ts.mcafeehelp.com/faq.asp?doc...ryId=271&chat= If the printer is not a local printer, install the printer as a local printer. Once installed, go to the Printers folder, right-click the printer icon and select Printer Properties. Click the Details tab and click the Add Port button. Click to select Other and then click OK. In the Port Name dialog box, enter the path to the shared Network printer. It will take the form of \\server\SharedPrinterName. Print directly to the printer. In the printers folder, right-click the printer icon and select Printer Properties. Click the Details tab and click the Spool Settings button. Click to select Print directly to the printer. PattyL "I need help" wrote in message ... On a win 98 box, any and all printers disappear for no apparent reason. After a reboot, the printers are back and everything is fine. Why does this happen and can it be prevented? |
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