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Keyboard not recognized after USB card reader install
My daughter has a Win98 OS and installed a card reader for her new
camera. It is a USB card reader that required a setup program for the reader. When the system rebooted, the keyboard was not recognized and the mouse was slow and jerky. I could not enter the password for the login. I did a warm boot, and then it booted into safe mode, but the keyboard did not work. I checked all the connections and all were OK. I exited with mouse clicks and rebooted. When I got to the login, I was hit cancel and Windows booted. No keyboard. I could boot with a Win98 boot disk and delete files if I knew which ones were replaced. Any idea how to troubleshoot this problem? Thanks Ken K |
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Keyboard not recognized after USB card reader install
"Ken K" wrote in message
... My daughter has a Win98 OS and installed a card reader for her new camera. It is a USB card reader that required a setup program for the reader. When the system rebooted, the keyboard was not recognized and the mouse was slow and jerky. I could not enter the password for the login. I did a warm boot, and then it booted into safe mode, but the keyboard did not work. I checked all the connections and all were OK. I exited with mouse clicks and rebooted. When I got to the login, I was hit cancel and Windows booted. No keyboard. I could boot with a Win98 boot disk and delete files if I knew which ones were replaced. Any idea how to troubleshoot this problem? Thanks Ken K Try restoring the registry to a date prior to the USB problem, do this: Hit the F8 key when you PC starts to bring up the start menu, choose command prompt only from the menu and enter this command: scanreg /restore pick a date from the list prior to the problem with the USB reader. If all goes well contact the manufacture's support line for assistance. rgds Li'l Roberto |
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