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#1
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Floppy runs continuously when Retrospect Express is open
No other problems with computer. TIA
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#2
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The answer is most likely in Retrospect's Options. And/or check your scripts. It
starts seeking as soon as Retrospect is opened? Or only while it's backing up? -- Gary S. Terhune MS-MVP Shell/User "Ron Estes" wrote in message ... No other problems with computer. TIA |
#3
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Floppy starts seeking as soon as Retrospect Express 6.5 is opened. I've been round & round with dantz software on this one and they have been no help. TIA |
#4
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Ron,
Sorry, I meant to get back to you sooner, but I got lost on the way. First thing I think you should try is to delete all references to the A:\ drive in the Registry using REGEDIT (StartRunREGEDIT). Go to Edit menu, Find, and search only for Data and enter "a:\" (a-colon-backslash). Delete any Registry values you find with data that starts with "a:\" If that doesn't do it, then I'll load Retrospect to see what I can see. Oh, and what happens if you put a blank floppy into the drive before opening Retrospect? -- Gary S. Terhune MS-MVP Shell/User "Ron Estes" wrote in message ... Floppy starts seeking as soon as Retrospect Express 6.5 is opened. I've been round & round with dantz software on this one and they have been no help. TIA |
#5
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Removed all references to "a" as indicated - Didn't solve problem.
Floopy runs intermittently with a blank disk in drive - 3 seconds ON, 1 second OFF. Disabled all of Find Fast - Didn't help. Ran MRU Blaster - Didn't work. I anyone has any more ideas they will be greatly appreciaated. TIA "Gary S. Terhune" wrote in message ... Ron, Sorry, I meant to get back to you sooner, but I got lost on the way. First thing I think you should try is to delete all references to the A:\ drive in the Registry using REGEDIT (StartRunREGEDIT). Go to Edit menu, Find, and search only for Data and enter "a:\" (a-colon-backslash). Delete any Registry values you find with data that starts with "a:\" If that doesn't do it, then I'll load Retrospect to see what I can see. Oh, and what happens if you put a blank floppy into the drive before opening Retrospect? -- Gary S. Terhune MS-MVP Shell/User "Ron Estes" wrote in message ... Floppy starts seeking as soon as Retrospect Express 6.5 is opened. I've been round & round with dantz software on this one and they have been no help. TIA |
#6
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Have you tried completely removing Retrospect and then reinstalling? I have
assumed so, but it never hurts to ask. -- Gary S. Terhune MS-MVP Shell/User "Ron Estes" wrote in message ... Removed all references to "a" as indicated - Didn't solve problem. Floopy runs intermittently with a blank disk in drive - 3 seconds ON, 1 second OFF. Disabled all of Find Fast - Didn't help. Ran MRU Blaster - Didn't work. I anyone has any more ideas they will be greatly appreciaated. TIA "Gary S. Terhune" wrote in message ... Ron, Sorry, I meant to get back to you sooner, but I got lost on the way. First thing I think you should try is to delete all references to the A:\ drive in the Registry using REGEDIT (StartRunREGEDIT). Go to Edit menu, Find, and search only for Data and enter "a:\" (a-colon-backslash). Delete any Registry values you find with data that starts with "a:\" If that doesn't do it, then I'll load Retrospect to see what I can see. Oh, and what happens if you put a blank floppy into the drive before opening Retrospect? -- Gary S. Terhune MS-MVP Shell/User "Ron Estes" wrote in message ... Floppy starts seeking as soon as Retrospect Express 6.5 is opened. I've been round & round with dantz software on this one and they have been no help. TIA |
#7
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I have tried uninstalling Retrospect Express 6.5 numerous times after trying
various options. So far it still causes the floppy drive to hunt with a big "grunt" or just run intermittently when a blank disk is inserted . . . "Gary S. Terhune" wrote in message ... Have you tried completely removing Retrospect and then reinstalling? I have assumed so, but it never hurts to ask. -- Gary S. Terhune MS-MVP Shell/User "Ron Estes" wrote in message ... Removed all references to "a" as indicated - Didn't solve problem. Floopy runs intermittently with a blank disk in drive - 3 seconds ON, 1 second OFF. Disabled all of Find Fast - Didn't help. Ran MRU Blaster - Didn't work. I anyone has any more ideas they will be greatly appreciaated. TIA "Gary S. Terhune" wrote in message ... Ron, Sorry, I meant to get back to you sooner, but I got lost on the way. First thing I think you should try is to delete all references to the A:\ drive in the Registry using REGEDIT (StartRunREGEDIT). Go to Edit menu, Find, and search only for Data and enter "a:\" (a-colon-backslash). Delete any Registry values you find with data that starts with "a:\" If that doesn't do it, then I'll load Retrospect to see what I can see. Oh, and what happens if you put a blank floppy into the drive before opening Retrospect? -- Gary S. Terhune MS-MVP Shell/User "Ron Estes" wrote in message ... Floppy starts seeking as soon as Retrospect Express 6.5 is opened. I've been round & round with dantz software on this one and they have been no help. TIA |
#8
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Here is the latest I have tried:
Disabled FD Drive in BIOS. When FD Drive is disabled Retrospect 6.5 seems to load properly from CD BUT after reboot the computer freezes on trying to "Configure Retrospect" .. Ctl-Alt-Del does not work and I have to turn off power and come up again. When FD Drive is disabled and Retrospect 6.5 is opened, initial screen comes up but computer "freezes" and Ctl-Alt-Del shows "Retrospect Not Responding". When FD Drive is disabled it is impossible to remove Retrospect using Add/Remove Programs from under Control Panel. Program removal "freezes" part way through and Ctl-Alt-Del does not work. Only solution to get out of this one is to turn off power and come up again ????????????????????????????? All other programs load properly and computer functions very well EXCEPT for trying to use Retrospect. The FD Drive continues to "hunt" when trying to run Retrospect. If it is disabled, Retrospect doesn't like it . . .. Any other ideas will be greatly apprciated ! ! ! ---------------------------------------------------------------------------- ---------------------------------------------------------------------------- --- "Ron Estes" wrote in message ... I have tried uninstalling Retrospect Express 6.5 numerous times after trying various options. So far it still causes the floppy drive to hunt with a big "grunt" or just run intermittently when a blank disk is inserted . . . "Gary S. Terhune" wrote in message ... Have you tried completely removing Retrospect and then reinstalling? I have assumed so, but it never hurts to ask. -- Gary S. Terhune MS-MVP Shell/User "Ron Estes" wrote in message ... Removed all references to "a" as indicated - Didn't solve problem. Floopy runs intermittently with a blank disk in drive - 3 seconds ON, 1 second OFF. Disabled all of Find Fast - Didn't help. Ran MRU Blaster - Didn't work. I anyone has any more ideas they will be greatly appreciaated. TIA "Gary S. Terhune" wrote in message ... Ron, Sorry, I meant to get back to you sooner, but I got lost on the way. First thing I think you should try is to delete all references to the A:\ drive in the Registry using REGEDIT (StartRunREGEDIT). Go to Edit menu, Find, and search only for Data and enter "a:\" (a-colon-backslash). Delete any Registry values you find with data that starts with "a:\" If that doesn't do it, then I'll load Retrospect to see what I can see. Oh, and what happens if you put a blank floppy into the drive before opening Retrospect? -- Gary S. Terhune MS-MVP Shell/User "Ron Estes" wrote in message ... Floppy starts seeking as soon as Retrospect Express 6.5 is opened. I've been round & round with dantz software on this one and they have been no help. TIA |
#9
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All I can think is that the original installation somehow "installed" one or
more components to the A:\ drive--or thinks it did. It's looking for components or instructions from the FD and when they're not found, it just keeps trying. Or, perhaps, some kind of redirection is involved, some kind of drive-letter substitution app? Very strange, and I'm sorry but I don't see anything I can further help with. I'm not saying I could fix it if I were on the scene, but I'd probably be looking at a set of "deep clean" procedures, maybe installing Retrospect to a test system in order to take before and after snapshots of the system so I could track down the possible error, or at least remove all traces and try again. I think that's your critical hint, he You need to make sure *all* traces of previous installations of Retrospect have been erased, since it is typical of uninstallers to leave old configuration data behind. We've covered the Registry in so far as gross references to the FD are concerned (though more subtle references may still exist), so I'd also be looking for INI or other configuration files that belong to Retrospect, like in the Application Data or, perhaps, Common Files sections. One or more of the Process Viewer type utilities might also help. Figure out what's being called when this thrashing is going on, but it's been a while since I did that kind of detective work, so I don't have any good instructions for you to follow. My favorite place for such diagnostic utilities is http://www.sysinternals.com/Utilities.html -- Gary S. Terhune MS-MVP Shell/User "Ron Estes" wrote in message ... Here is the latest I have tried: Disabled FD Drive in BIOS. When FD Drive is disabled Retrospect 6.5 seems to load properly from CD BUT after reboot the computer freezes on trying to "Configure Retrospect" . Ctl-Alt-Del does not work and I have to turn off power and come up again. When FD Drive is disabled and Retrospect 6.5 is opened, initial screen comes up but computer "freezes" and Ctl-Alt-Del shows "Retrospect Not Responding". When FD Drive is disabled it is impossible to remove Retrospect using Add/Remove Programs from under Control Panel. Program removal "freezes" part way through and Ctl-Alt-Del does not work. Only solution to get out of this one is to turn off power and come up again ????????????????????????????? All other programs load properly and computer functions very well EXCEPT for trying to use Retrospect. The FD Drive continues to "hunt" when trying to run Retrospect. If it is disabled, Retrospect doesn't like it . . . Any other ideas will be greatly apprciated ! ! ! ---------------------------------------------------------------------------- ---------------------------------------------------------------------------- --- "Ron Estes" wrote in message ... I have tried uninstalling Retrospect Express 6.5 numerous times after trying various options. So far it still causes the floppy drive to hunt with a big "grunt" or just run intermittently when a blank disk is inserted . . . "Gary S. Terhune" wrote in message ... Have you tried completely removing Retrospect and then reinstalling? I have assumed so, but it never hurts to ask. -- Gary S. Terhune MS-MVP Shell/User "Ron Estes" wrote in message ... Removed all references to "a" as indicated - Didn't solve problem. Floopy runs intermittently with a blank disk in drive - 3 seconds ON, 1 second OFF. Disabled all of Find Fast - Didn't help. Ran MRU Blaster - Didn't work. I anyone has any more ideas they will be greatly appreciaated. TIA "Gary S. Terhune" wrote in message ... Ron, Sorry, I meant to get back to you sooner, but I got lost on the way. First thing I think you should try is to delete all references to the A:\ drive in the Registry using REGEDIT (StartRunREGEDIT). Go to Edit menu, Find, and search only for Data and enter "a:\" (a-colon-backslash). Delete any Registry values you find with data that starts with "a:\" If that doesn't do it, then I'll load Retrospect to see what I can see. Oh, and what happens if you put a blank floppy into the drive before opening Retrospect? -- Gary S. Terhune MS-MVP Shell/User "Ron Estes" wrote in message ... Floppy starts seeking as soon as Retrospect Express 6.5 is opened. I've been round & round with dantz software on this one and they have been no help. TIA |
#10
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In checking Registry it appears floppy "thinks" it is a Superdisk LS-120
which was previously installed in computer and now replaced with original 1.4 MB floppy. I find all kind of references to this when I search "LS-120" in registry. This seems to be the problem. What is the best way to remove these references and restore registry to standard floppy drive ? ? ? Can I just delete them ? ? ? TIA ---------------------------------------------------------------------------- ---------------------------------------------------------------------------- ---------- "Gary S. Terhune" wrote in message ... All I can think is that the original installation somehow "installed" one or more components to the A:\ drive--or thinks it did. It's looking for components or instructions from the FD and when they're not found, it just keeps trying. Or, perhaps, some kind of redirection is involved, some kind of drive-letter substitution app? Very strange, and I'm sorry but I don't see anything I can further help with. I'm not saying I could fix it if I were on the scene, but I'd probably be looking at a set of "deep clean" procedures, maybe installing Retrospect to a test system in order to take before and after snapshots of the system so I could track down the possible error, or at least remove all traces and try again. I think that's your critical hint, he You need to make sure *all* traces of previous installations of Retrospect have been erased, since it is typical of uninstallers to leave old configuration data behind. We've covered the Registry in so far as gross references to the FD are concerned (though more subtle references may still exist), so I'd also be looking for INI or other configuration files that belong to Retrospect, like in the Application Data or, perhaps, Common Files sections. One or more of the Process Viewer type utilities might also help. Figure out what's being called when this thrashing is going on, but it's been a while since I did that kind of detective work, so I don't have any good instructions for you to follow. My favorite place for such diagnostic utilities is http://www.sysinternals.com/Utilities.html -- Gary S. Terhune MS-MVP Shell/User "Ron Estes" wrote in message ... Here is the latest I have tried: Disabled FD Drive in BIOS. When FD Drive is disabled Retrospect 6.5 seems to load properly from CD BUT after reboot the computer freezes on trying to "Configure Retrospect" . Ctl-Alt-Del does not work and I have to turn off power and come up again. When FD Drive is disabled and Retrospect 6.5 is opened, initial screen comes up but computer "freezes" and Ctl-Alt-Del shows "Retrospect Not Responding". When FD Drive is disabled it is impossible to remove Retrospect using Add/Remove Programs from under Control Panel. Program removal "freezes" part way through and Ctl-Alt-Del does not work. Only solution to get out of this one is to turn off power and come up again ????????????????????????????? All other programs load properly and computer functions very well EXCEPT for trying to use Retrospect. The FD Drive continues to "hunt" when trying to run Retrospect. If it is disabled, Retrospect doesn't like it .. . . Any other ideas will be greatly apprciated ! ! ! -------------------------------------------------------------------------- -- -------------------------------------------------------------------------- -- --- "Ron Estes" wrote in message ... I have tried uninstalling Retrospect Express 6.5 numerous times after trying various options. So far it still causes the floppy drive to hunt with a big "grunt" or just run intermittently when a blank disk is inserted . . . "Gary S. Terhune" wrote in message ... Have you tried completely removing Retrospect and then reinstalling? I have assumed so, but it never hurts to ask. -- Gary S. Terhune MS-MVP Shell/User "Ron Estes" wrote in message ... Removed all references to "a" as indicated - Didn't solve problem. Floopy runs intermittently with a blank disk in drive - 3 seconds ON, 1 second OFF. Disabled all of Find Fast - Didn't help. Ran MRU Blaster - Didn't work. I anyone has any more ideas they will be greatly appreciaated. TIA "Gary S. Terhune" wrote in message ... Ron, Sorry, I meant to get back to you sooner, but I got lost on the way. First thing I think you should try is to delete all references to the A:\ drive in the Registry using REGEDIT (StartRunREGEDIT). Go to Edit menu, Find, and search only for Data and enter "a:\" (a-colon-backslash). Delete any Registry values you find with data that starts with "a:\" If that doesn't do it, then I'll load Retrospect to see what I can see. Oh, and what happens if you put a blank floppy into the drive before opening Retrospect? -- Gary S. Terhune MS-MVP Shell/User "Ron Estes" wrote in message ... Floppy starts seeking as soon as Retrospect Express 6.5 is opened. I've been round & round with dantz software on this one and they have been no help. TIA |
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