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#1
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Intel® 82371SB mobo glitch on the IDE chain.
I'm revamping a Pentium Pro machine which is running Windows 98SE (it must have
had an upgrade or a fresh install since this machine was made in mid-1997). I'm adding a second hard drive (3 GB for the 1st HDD, 4 GB for the 2nd HDD). When I hook up both hard drives to the same ribbon cable and insert the cable into IDE 1, and the CD drive into IDE 2 as a Master; the 2nd hard drive is missing and the CD drive shows up. If I hook up the two hard drives on the same cable into IDE 2, and the CD drive on its own cable into IDE 1; the 2 hard drives show up, but the CD drive is missing (I also get an error message in Device Manager about the Primary Dual Fifo driver in this configuration). I went to the Intel site and found this message: Intel® Motherboards Using 82371SB PIIX3 or 82371AB PIIX4 Component End of Interactive Support Announcement These products are no longer being manufactured by Intel. Additionally, Intel no longer provides interactive support for these products via telephone or e-mail, nor will Intel provide any future software updates to support new operating systems or improve compatibility with third party devices and software products. THESE DOCUMENTS ARE PROVIDED FOR HISTORICAL REFERENCE PURPOSES ONLY AND ARE SUBJECT TO THE TERMS SET FORTH IN THE "LEGAL INFORMATION" LINK BELOW.For information on currently available Intel products, please see www.intel.com and/or developer.intel.com Description Some versions of Microsoft Windows* 95 may not recognize a non-compliant ATAPI device when configured as a master and connected alone on the secondary IDE port on Intel motherboards using the Intel® 82371SB PIIX3 or 82371AB PIIX4 IDE controller. This can result in the ATAPI device (such as CD-ROMs) not being detected or being configured improperly. Root Cause This problem has been isolated to CD-ROM drives that do not comply with the ATAPI specification. These IDE CD-ROMs may use an ATAPI interface chip that floats the IDE bus in between a "secondary slave identify" command and a subsequ ent read of the status register -- and potentially confusing the detection algorithm used by the Windows* 95 driver. Although only one ATAPI device is connected as a master to the secondary IDE channel, Windows 95 detects another, non-existent device. When other functions try to use this ghost device, they fail and time out. As a result, the secondary channel is taken out of service, including the CD-ROM drive that was properly configured. Users can detect a potential problem by using the Windows 95 Device Manager (click Start, Settings, Control Panel, double click on the System icon, then click on the Device Manager tab). The CD-ROM entry may potentially be missing and the secondary IDE controller under the Hard Drive Controller section will appear to be in conflict with another device or not working properly. Depending upon the CD-ROM in use, the drive may potentially be detected by Device Manager or be seen under My Computer. However, if the Secondary IDE Controller is shown to be in conflict, the CD-ROM may not work reliably. Affected Products This issue potentially affects all Intel motherboard products with the 82371SB or 82371AB component. Workaround / Action As a workaround, Intel recommends a system configuration consisting of a single IDE hard disk drive and a single CD-ROM drive as a master and slave respectively on the primary IDE port. *Other trademarks and brands are the property of their respective owners. Updated: Thursday, June 26, 1997 ************************************************** ********* So, it seems this glitch affects Win 98SE as well as Win 95. Will the problem go away if I replace the CD drive (mid-1997) with a newer model? My current CD drive is the HITACHI CDR-8130 [CD-ROM drive]. |
#2
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Intel® 82371SB mobo glitch on the IDE chain.
Hi Cymbal Man,
Googling that model number did not yield a lot of useful results. Even the Hitachi site let me down. I did find some limited info at : http://www.hitachi.us/supportingdocs...130_Manual.pdf however you may have already seen it. My initial impression is that if you "fiddle" with the jumpers, you just may get all to recognize. How to arrange said jumpers...your guess is as good as mine. I'm sure if you went to something newer than 1997 vintage, there would be no problem. If you're anything like me, you'll move heaven and earth to get the one you have now going. Good luck, and post back -- Curt BD-MVBT http://dundats.mvps.org/ http://dundats.proboards27.com/index.cgi http://www.aumha.org/ "Cymbal Man Freq." Don't g wrote in message news I'm revamping a Pentium Pro machine which is running Windows 98SE (it must have had an upgrade or a fresh install since this machine was made in mid-1997). I'm adding a second hard drive (3 GB for the 1st HDD, 4 GB for the 2nd HDD). When I hook up both hard drives to the same ribbon cable and insert the cable into IDE 1, and the CD drive into IDE 2 as a Master; the 2nd hard drive is missing and the CD drive shows up. If I hook up the two hard drives on the same cable into IDE 2, and the CD drive on its own cable into IDE 1; the 2 hard drives show up, but the CD drive is missing (I also get an error message in Device Manager about the Primary Dual Fifo driver in this configuration). I went to the Intel site and found this message: Intel® Motherboards Using 82371SB PIIX3 or 82371AB PIIX4 Component End of Interactive Support Announcement These products are no longer being manufactured by Intel. Additionally, Intel no longer provides interactive support for these products via telephone or e-mail, nor will Intel provide any future software updates to support new operating systems or improve compatibility with third party devices and software products. THESE DOCUMENTS ARE PROVIDED FOR HISTORICAL REFERENCE PURPOSES ONLY AND ARE SUBJECT TO THE TERMS SET FORTH IN THE "LEGAL INFORMATION" LINK BELOW.For information on currently available Intel products, please see www.intel.com and/or developer.intel.com Description Some versions of Microsoft Windows* 95 may not recognize a non-compliant ATAPI device when configured as a master and connected alone on the secondary IDE port on Intel motherboards using the Intel® 82371SB PIIX3 or 82371AB PIIX4 IDE controller. This can result in the ATAPI device (such as CD-ROMs) not being detected or being configured improperly. Root Cause This problem has been isolated to CD-ROM drives that do not comply with the ATAPI specification. These IDE CD-ROMs may use an ATAPI interface chip that floats the IDE bus in between a "secondary slave identify" command and a subsequ ent read of the status register -- and potentially confusing the detection algorithm used by the Windows* 95 driver. Although only one ATAPI device is connected as a master to the secondary IDE channel, Windows 95 detects another, non-existent device. When other functions try to use this ghost device, they fail and time out. As a result, the secondary channel is taken out of service, including the CD-ROM drive that was properly configured. Users can detect a potential problem by using the Windows 95 Device Manager (click Start, Settings, Control Panel, double click on the System icon, then click on the Device Manager tab). The CD-ROM entry may potentially be missing and the secondary IDE controller under the Hard Drive Controller section will appear to be in conflict with another device or not working properly. Depending upon the CD-ROM in use, the drive may potentially be detected by Device Manager or be seen under My Computer. However, if the Secondary IDE Controller is shown to be in conflict, the CD-ROM may not work reliably. Affected Products This issue potentially affects all Intel motherboard products with the 82371SB or 82371AB component. Workaround / Action As a workaround, Intel recommends a system configuration consisting of a single IDE hard disk drive and a single CD-ROM drive as a master and slave respectively on the primary IDE port. *Other trademarks and brands are the property of their respective owners. Updated: Thursday, June 26, 1997 ************************************************** ********* So, it seems this glitch affects Win 98SE as well as Win 95. Will the problem go away if I replace the CD drive (mid-1997) with a newer model? My current CD drive is the HITACHI CDR-8130 [CD-ROM drive]. |
#3
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Intel® 82371SB mobo glitch on the IDE chain.
Cymbal Man,
One other thought, are there any settings in the BIOS you might try to resolve this? -- Curt BD-MVBT http://dundats.mvps.org/ http://dundats.proboards27.com/index.cgi http://www.aumha.org/ "Cymbal Man Freq." Don't g wrote in message news I'm revamping a Pentium Pro machine which is running Windows 98SE (it must have had an upgrade or a fresh install since this machine was made in mid-1997). I'm adding a second hard drive (3 GB for the 1st HDD, 4 GB for the 2nd HDD). When I hook up both hard drives to the same ribbon cable and insert the cable into IDE 1, and the CD drive into IDE 2 as a Master; the 2nd hard drive is missing and the CD drive shows up. If I hook up the two hard drives on the same cable into IDE 2, and the CD drive on its own cable into IDE 1; the 2 hard drives show up, but the CD drive is missing (I also get an error message in Device Manager about the Primary Dual Fifo driver in this configuration). I went to the Intel site and found this message: Intel® Motherboards Using 82371SB PIIX3 or 82371AB PIIX4 Component End of Interactive Support Announcement These products are no longer being manufactured by Intel. Additionally, Intel no longer provides interactive support for these products via telephone or e-mail, nor will Intel provide any future software updates to support new operating systems or improve compatibility with third party devices and software products. THESE DOCUMENTS ARE PROVIDED FOR HISTORICAL REFERENCE PURPOSES ONLY AND ARE SUBJECT TO THE TERMS SET FORTH IN THE "LEGAL INFORMATION" LINK BELOW.For information on currently available Intel products, please see www.intel.com and/or developer.intel.com Description Some versions of Microsoft Windows* 95 may not recognize a non-compliant ATAPI device when configured as a master and connected alone on the secondary IDE port on Intel motherboards using the Intel® 82371SB PIIX3 or 82371AB PIIX4 IDE controller. This can result in the ATAPI device (such as CD-ROMs) not being detected or being configured improperly. Root Cause This problem has been isolated to CD-ROM drives that do not comply with the ATAPI specification. These IDE CD-ROMs may use an ATAPI interface chip that floats the IDE bus in between a "secondary slave identify" command and a subsequ ent read of the status register -- and potentially confusing the detection algorithm used by the Windows* 95 driver. Although only one ATAPI device is connected as a master to the secondary IDE channel, Windows 95 detects another, non-existent device. When other functions try to use this ghost device, they fail and time out. As a result, the secondary channel is taken out of service, including the CD-ROM drive that was properly configured. Users can detect a potential problem by using the Windows 95 Device Manager (click Start, Settings, Control Panel, double click on the System icon, then click on the Device Manager tab). The CD-ROM entry may potentially be missing and the secondary IDE controller under the Hard Drive Controller section will appear to be in conflict with another device or not working properly. Depending upon the CD-ROM in use, the drive may potentially be detected by Device Manager or be seen under My Computer. However, if the Secondary IDE Controller is shown to be in conflict, the CD-ROM may not work reliably. Affected Products This issue potentially affects all Intel motherboard products with the 82371SB or 82371AB component. Workaround / Action As a workaround, Intel recommends a system configuration consisting of a single IDE hard disk drive and a single CD-ROM drive as a master and slave respectively on the primary IDE port. *Other trademarks and brands are the property of their respective owners. Updated: Thursday, June 26, 1997 ************************************************** ********* So, it seems this glitch affects Win 98SE as well as Win 95. Will the problem go away if I replace the CD drive (mid-1997) with a newer model? My current CD drive is the HITACHI CDR-8130 [CD-ROM drive]. |
#4
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Intel® 82371SB mobo glitch on the IDE chain.
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#5
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Intel® 82371SB mobo glitch on the IDE chain.
"Curt Christianson" wrote in message Hi Cymbal Man, Googling that model number did not yield a lot of useful results. Even the Hitachi site let me down. I did find some limited info at : http://www.hitachi.us/supportingdocs...130_Manual.pdf however you may have already seen it. My initial impression is that if you "fiddle" with the jumpers, you just may get all to recognize. How to arrange said jumpers...your guess is as good as mine. I'm sure if you went to something newer than 1997 vintage, there would be no problem. If you're anything like me, you'll move heaven and earth to get the one you have now going. Good luck, and post back From the manual's last page.... "Note: Design and specifications are subject to change without prior notice. Hitachi has done everything possible to prevent the failure of the CDR-8130. However, it is not absolutely free from failure. In case it should fail, Hitachi is not responsible for the results." I'll try the jumpers on the CD drive on Cable Select instead of Master. But the Intel notice did not suggest that this would work. Would a hard drive larger than 8GB work on this mobo? If it did, would I have to repartition it to less than 8 GB per partition? I might try a used computer parts shoppe and see what's on sale for cheap. |
#6
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Intel® 82371SB mobo glitch on the IDE chain.
"Cymbal Man Freq." Don't g wrote in message ... "Curt Christianson" wrote in message Hi Cymbal Man, Googling that model number did not yield a lot of useful results. Even the Hitachi site let me down. I did find some limited info at : http://www.hitachi.us/supportingdocs...130_Manual.pdf however you may have already seen it. My initial impression is that if you "fiddle" with the jumpers, you just may get all to recognize. How to arrange said jumpers...your guess is as good as mine. I'm sure if you went to something newer than 1997 vintage, there would be no problem. If you're anything like me, you'll move heaven and earth to get the one you have now going. Good luck, and post back From the manual's last page.... "Note: Design and specifications are subject to change without prior notice. Hitachi has done everything possible to prevent the failure of the CDR-8130. However, it is not absolutely free from failure. In case it should fail, Hitachi is not responsible for the results." I'll try the jumpers on the CD drive on Cable Select instead of Master. But the Intel notice did not suggest that this would work. Would a hard drive larger than 8GB work on this mobo? If it did, would I have to repartition it to less than 8 GB per partition? I might try a used computer parts shoppe and see what's on sale for cheap. Although Don mentioned the jumper settings it was not pointed out specifically. The jumper on your original hard drive has to be set as Master. Some hard drives have a Single and a Master setting. If left on Single it won't see second drive. The jumper on the second hard drive must be set to Slave. Both go on IDE-0. The CD goes on IDE-1 and it doesn't matter if it's set to Master or Slave. Galen |
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