XP Networking Problem - Need help

In article , Art Shotwell
wrote:
Got a laptop that recently has been unable to connect to my Wireless
LAN. I keep seeing the message "Acquiring Network Address" when hovering
over the network icon in the system tray. I get the same message when I
try connecting the laptop to my wireless router via an Ethernet cable.

This has worked until recently. But, too many changes took place for me
to isolate. And, I tried to do a system restore from a few days ago, and
Windows says no changes have taken place.

The laptop manufacturer's suggestion, to do a full restore seems
unreasonable solution to this problem.

Make sure that the DHCP Client Service is running:

1. Right click My Computer, and click Manage.
2. Double click Services and Applications.
3. Double click Services.
4. Double click DHCP Client. If the Service status is Stopped,
click Start.
5. Set the Startup type to Automatic.

If that fails, see if there are any relevant messages in Event Viewer.
To run it, click Start | Control Panel | Performance and Maintenance |
Administrative Tools | Event Viewer. For more information, see:

HOW TO: View and Manage Event Logs in Event Viewer in Windows XP
http://support.microsoft.com/?id=308427

This is a Windows 98 news group. If you have more XP questions, I
recommend posting them in this news group:

microsoft.public.windowsxp.network_web

You'll find more knowledgeable XP people there.
--
Best Wishes,
Steve Winograd, MS-MVP (Windows Networking)

Please post any reply as a follow-up message in the news group
for everyone to see. I'm sorry, but I don't answer questions
addressed directly to me in E-mail or news groups.

Microsoft Most Valuable Professional - Windows Networking
http://mvp.support.microsoft.com

Steve Winograd's Networking FAQ
http://www.bcmaven.com/networking/faq.htm

Cary, These checked out. But, I couldn't find a Network Location
Awareness service. Steve Winograd's suggestion to check DHSP Client
Service was it. Start had failed. I checked the Events Log (had never
been there before) and found a missing dependency caused by the
uninstall of Norton AV. Edited the Registry to remove the dependency and
voila, it works now. Thanks for your help along the way. Art

Carey Holzman wrote:
just go to tcp/ip settings in the "wireless network properties",
click "general" tab, click "internet protocal (tcp/ip)" scroll down if you
dont see it
and then click on properties, click on "obtain an IP address automatically"
and "Obtain DNS server address automatically"

Ensure the "Network Location Awareness" service is set to Automatic and not
disabled.

Please don't assume these items don't need to be examined... verify it with
your own eyes.

Carey





"Art Shotwell" wrote in message
...

I did that earlier. Actually, that was my first attempt at fixing this
problem. Art

Carey Holzman wrote:

Uninstall the LAN adapter from the device manager, reboot and let windows
redetect it.

Carey

"Art Shotwell" wrote in message
. ..


Carry, Done...all... winsock reset, connection repair, ran lspfix.exe.
Nothing has changed. Any other suggestions? Art

Carey Holzman wrote:


Also, check your router's security settings. Temporarily disable WEP and
MAC filtering and see if that helps.

You can also try tip #3 at www.careyholzman.com/netfixes.htm

Carey

"Art Shotwell" wrote in message
. ..



Tried that... It does nothing. Any other suggestions?

Carey Holzman wrote:



to anyone that has "Limited or no connectivity ","Acquiring IP
Address", and "automatic private address" issues u can do the
following command to repair the Winsock corruption problem:

go to ---start--run type CMD than type the following: netsh winsock
reset

Remember this command only works under SP2



Let me know if it helps,

Carey

"Art Shotwell" wrote in message
. ..




Got a laptop that recently has been unable to connect to my Wireless
LAN. I keep seeing the message "Acquiring Network Address" when
hovering over the network icon in the system tray. I get the same
message when I try connecting the laptop to my wireless router via an
Ethernet cable.

This has worked until recently. But, too many changes took place for
me to isolate. And, I tried to do a system restore from a few days
ago, and Windows says no changes have taken place.

The laptop manufacturer's suggestion, to do a full restore seems
unreasonable solution to this problem.

Cary, These checked out. But, I couldn't find a Network Location
Awareness service. Steve Winograd's suggestion to check DHSP Client
Service was it. Start had failed. I checked the Events Log (had never
been there before) and found a missing dependency caused by the
uninstall of Norton AV. Edited the Registry to remove the dependency and
voila, it works now. Thanks for your help along the way. Art

Carey Holzman wrote:
just go to tcp/ip settings in the "wireless network properties",
click "general" tab, click "internet protocal (tcp/ip)" scroll down if you
dont see it
and then click on properties, click on "obtain an IP address automatically"
and "Obtain DNS server address automatically"

Ensure the "Network Location Awareness" service is set to Automatic and not
disabled.

Please don't assume these items don't need to be examined... verify it with
your own eyes.

Carey





"Art Shotwell" wrote in message
...

I did that earlier. Actually, that was my first attempt at fixing this
problem. Art

Carey Holzman wrote:

Uninstall the LAN adapter from the device manager, reboot and let windows
redetect it.

Carey

"Art Shotwell" wrote in message
. ..


Carry, Done...all... winsock reset, connection repair, ran lspfix.exe.
Nothing has changed. Any other suggestions? Art

Carey Holzman wrote:


Also, check your router's security settings. Temporarily disable WEP and
MAC filtering and see if that helps.

You can also try tip #3 at www.careyholzman.com/netfixes.htm

Carey

"Art Shotwell" wrote in message
. ..



Tried that... It does nothing. Any other suggestions?

Carey Holzman wrote:



to anyone that has "Limited or no connectivity ","Acquiring IP
Address", and "automatic private address" issues u can do the
following command to repair the Winsock corruption problem:

go to ---start--run type CMD than type the following: netsh winsock
reset

Remember this command only works under SP2



Let me know if it helps,

Carey

"Art Shotwell" wrote in message
. ..




Got a laptop that recently has been unable to connect to my Wireless
LAN. I keep seeing the message "Acquiring Network Address" when
hovering over the network icon in the system tray. I get the same
message when I try connecting the laptop to my wireless router via an
Ethernet cable.

This has worked until recently. But, too many changes took place for
me to isolate. And, I tried to do a system restore from a few days
ago, and Windows says no changes have taken place.

The laptop manufacturer's suggestion, to do a full restore seems
unreasonable solution to this problem.

Steve, Many thanks...DHSP Client Service had failed to start. I checked
the Events Log (had never been there before) and found a missing
dependency. I checked microsoft.com/wlink/events.asp for error 1068.
Found it was caused by the uninstall of Norton AV. Edited the Registry
to remove the dependency and voila, it works now. Thanks for your help.

As for being in the wrong newgroup...sorry 'bout that...my newsgroup
reader was showing only m.p.w.networking. What's a good newsgroup
reader? I got spoiled during CompuServe's early days when there were
configurable, automatic forum readers. Art

Steve Winograd [MVP] wrote:

In article , Art Shotwell
wrote:

Got a laptop that recently has been unable to connect to my Wireless
LAN. I keep seeing the message "Acquiring Network Address" when hovering
over the network icon in the system tray. I get the same message when I
try connecting the laptop to my wireless router via an Ethernet cable.

This has worked until recently. But, too many changes took place for me
to isolate. And, I tried to do a system restore from a few days ago, and
Windows says no changes have taken place.

The laptop manufacturer's suggestion, to do a full restore seems
unreasonable solution to this problem.


Make sure that the DHCP Client Service is running:

1. Right click My Computer, and click Manage.
2. Double click Services and Applications.
3. Double click Services.
4. Double click DHCP Client. If the Service status is Stopped,
click Start.
5. Set the Startup type to Automatic.

If that fails, see if there are any relevant messages in Event Viewer.
To run it, click Start | Control Panel | Performance and Maintenance |
Administrative Tools | Event Viewer. For more information, see:

HOW TO: View and Manage Event Logs in Event Viewer in Windows XP
http://support.microsoft.com/?id=308427

This is a Windows 98 news group. If you have more XP questions, I
recommend posting them in this news group:

microsoft.public.windowsxp.network_web

You'll find more knowledgeable XP people there.

Steve, Many thanks...DHSP Client Service had failed to start. I checked
the Events Log (had never been there before) and found a missing
dependency. I checked microsoft.com/wlink/events.asp for error 1068.
Found it was caused by the uninstall of Norton AV. Edited the Registry
to remove the dependency and voila, it works now. Thanks for your help.

As for being in the wrong newgroup...sorry 'bout that...my newsgroup
reader was showing only m.p.w.networking. What's a good newsgroup
reader? I got spoiled during CompuServe's early days when there were
configurable, automatic forum readers. Art

Steve Winograd [MVP] wrote:

In article , Art Shotwell
wrote:

Got a laptop that recently has been unable to connect to my Wireless
LAN. I keep seeing the message "Acquiring Network Address" when hovering
over the network icon in the system tray. I get the same message when I
try connecting the laptop to my wireless router via an Ethernet cable.

This has worked until recently. But, too many changes took place for me
to isolate. And, I tried to do a system restore from a few days ago, and
Windows says no changes have taken place.

The laptop manufacturer's suggestion, to do a full restore seems
unreasonable solution to this problem.


Make sure that the DHCP Client Service is running:

1. Right click My Computer, and click Manage.
2. Double click Services and Applications.
3. Double click Services.
4. Double click DHCP Client. If the Service status is Stopped,
click Start.
5. Set the Startup type to Automatic.

If that fails, see if there are any relevant messages in Event Viewer.
To run it, click Start | Control Panel | Performance and Maintenance |
Administrative Tools | Event Viewer. For more information, see:

HOW TO: View and Manage Event Logs in Event Viewer in Windows XP
http://support.microsoft.com/?id=308427

This is a Windows 98 news group. If you have more XP questions, I
recommend posting them in this news group:

microsoft.public.windowsxp.network_web

You'll find more knowledgeable XP people there.

In article , Art Shotwell
wrote:
Got a laptop that recently has been unable to connect to my Wireless
LAN. I keep seeing the message "Acquiring Network Address" when hovering
over the network icon in the system tray. I get the same message when I
try connecting the laptop to my wireless router via an Ethernet cable.

This has worked until recently. But, too many changes took place for me
to isolate. And, I tried to do a system restore from a few days ago, and
Windows says no changes have taken place.

The laptop manufacturer's suggestion, to do a full restore seems
unreasonable solution to this problem.

Make sure that the DHCP Client Service is running:

1. Right click My Computer, and click Manage.
2. Double click Services and Applications.
3. Double click Services.
4. Double click DHCP Client. If the Service status is Stopped,
click Start.
5. Set the Startup type to Automatic.

If that fails, see if there are any relevant messages in Event Viewer.
To run it, click Start | Control Panel | Performance and Maintenance |
Administrative Tools | Event Viewer. For more information, see:

HOW TO: View and Manage Event Logs in Event Viewer in Windows XP
http://support.microsoft.com/?id=308427

This is a Windows 98 news group. If you have more XP questions, I
recommend posting them in this news group:

microsoft.public.windowsxp.network_web

You'll find more knowledgeable XP people there.

Steve, Many thanks...DHSP Client Service had failed to start. I checked
the Events Log (had never been there before) and found a missing
dependency. I checked microsoft.com/wlink/events.asp for error 1068.
Found it was caused by the uninstall of Norton AV. Edited the Registry
to remove the dependency and voila, it works now. Thanks for your help.

As for being in the wrong newgroup...sorry 'bout that...my newsgroup
reader was showing only m.p.w.networking. What's a good newsgroup
reader? I got spoiled during CompuServe's early days when there were
configurable, automatic forum readers. Art

You're welcome, Art. I'm glad that my suggestion helped you solve the
problem.

I dislike the way that Norton products embed themselves deep within
the operating system. I've seen many cases, like yours, where
something goes wrong when un-installing them. For those reasons (and
more), I don't use or recommend Norton products.

From the headers of your message, I think that you're using Netscape 7
as a news reader. I've also noticed that it abbreviates news group
names in a way that makes them hard to see. To see the full name of a
news group, right-click it in the list of news groups for a server and
click Properties.

I use Forte Agent.
--
Best Wishes,
Steve Winograd, MS-MVP (Windows Networking)

Please post any reply as a follow-up message in the news group
for everyone to see. I'm sorry, but I don't answer questions
addressed directly to me in E-mail or news groups.

Microsoft Most Valuable Professional - Windows Networking
http://mvp.support.microsoft.com

Steve Winograd's Networking FAQ
http://www.bcmaven.com/networking/faq.htm

In article , Art Shotwell
wrote:
Got a laptop that recently has been unable to connect to my Wireless
LAN. I keep seeing the message "Acquiring Network Address" when hovering
over the network icon in the system tray. I get the same message when I
try connecting the laptop to my wireless router via an Ethernet cable.

This has worked until recently. But, too many changes took place for me
to isolate. And, I tried to do a system restore from a few days ago, and
Windows says no changes have taken place.

The laptop manufacturer's suggestion, to do a full restore seems
unreasonable solution to this problem.

Make sure that the DHCP Client Service is running:

1. Right click My Computer, and click Manage.
2. Double click Services and Applications.
3. Double click Services.
4. Double click DHCP Client. If the Service status is Stopped,
click Start.
5. Set the Startup type to Automatic.

If that fails, see if there are any relevant messages in Event Viewer.
To run it, click Start | Control Panel | Performance and Maintenance |
Administrative Tools | Event Viewer. For more information, see:

HOW TO: View and Manage Event Logs in Event Viewer in Windows XP
http://support.microsoft.com/?id=308427

This is a Windows 98 news group. If you have more XP questions, I
recommend posting them in this news group:

microsoft.public.windowsxp.network_web

You'll find more knowledgeable XP people there.

Steve, Many thanks...DHSP Client Service had failed to start. I checked
the Events Log (had never been there before) and found a missing
dependency. I checked microsoft.com/wlink/events.asp for error 1068.
Found it was caused by the uninstall of Norton AV. Edited the Registry
to remove the dependency and voila, it works now. Thanks for your help.

As for being in the wrong newgroup...sorry 'bout that...my newsgroup
reader was showing only m.p.w.networking. What's a good newsgroup
reader? I got spoiled during CompuServe's early days when there were
configurable, automatic forum readers. Art

You're welcome, Art. I'm glad that my suggestion helped you solve the
problem.

I dislike the way that Norton products embed themselves deep within
the operating system. I've seen many cases, like yours, where
something goes wrong when un-installing them. For those reasons (and
more), I don't use or recommend Norton products.

From the headers of your message, I think that you're using Netscape 7
as a news reader. I've also noticed that it abbreviates news group
names in a way that makes them hard to see. To see the full name of a
news group, right-click it in the list of news groups for a server and
click Properties.

I use Forte Agent.
--
Best Wishes,
Steve Winograd, MS-MVP (Windows Networking)

Please post any reply as a follow-up message in the news group
for everyone to see. I'm sorry, but I don't answer questions
addressed directly to me in E-mail or news groups.

Microsoft Most Valuable Professional - Windows Networking
http://mvp.support.microsoft.com

Steve Winograd's Networking FAQ
http://www.bcmaven.com/networking/faq.htm

Good to know. Thanks for keeping me in the loop!

Carey

"Art Shotwell" wrote in message
...
Cary, These checked out. But, I couldn't find a Network Location Awareness
service. Steve Winograd's suggestion to check DHSP Client Service was it.
Start had failed. I checked the Events Log (had never been there before)
and found a missing dependency caused by the uninstall of Norton AV.
Edited the Registry to remove the dependency and voila, it works now.
Thanks for your help along the way. Art

Carey Holzman wrote:
just go to tcp/ip settings in the "wireless network properties",
click "general" tab, click "internet protocal (tcp/ip)" scroll down if
you dont see it
and then click on properties, click on "obtain an IP address
automatically" and "Obtain DNS server address automatically"

Ensure the "Network Location Awareness" service is set to Automatic and
not disabled.

Please don't assume these items don't need to be examined... verify it
with your own eyes.

Carey





"Art Shotwell" wrote in message
...

I did that earlier. Actually, that was my first attempt at fixing this
problem. Art

Carey Holzman wrote:

Uninstall the LAN adapter from the device manager, reboot and let
windows redetect it.

Carey

"Art Shotwell" wrote in message
.. .


Carry, Done...all... winsock reset, connection repair, ran lspfix.exe.
Nothing has changed. Any other suggestions? Art

Carey Holzman wrote:


Also, check your router's security settings. Temporarily disable WEP
and MAC filtering and see if that helps.

You can also try tip #3 at www.careyholzman.com/netfixes.htm

Carey

"Art Shotwell" wrote in message
.. .



Tried that... It does nothing. Any other suggestions?

Carey Holzman wrote:



to anyone that has "Limited or no connectivity ","Acquiring IP
Address", and "automatic private address" issues u can do the
following command to repair the Winsock corruption problem:

go to ---start--run type CMD than type the following: netsh
winsock reset

Remember this command only works under SP2



Let me know if it helps,

Carey

"Art Shotwell" wrote in message
...




Got a laptop that recently has been unable to connect to my
Wireless LAN. I keep seeing the message "Acquiring Network Address"
when hovering over the network icon in the system tray. I get the
same message when I try connecting the laptop to my wireless router
via an Ethernet cable.

This has worked until recently. But, too many changes took place
for me to isolate. And, I tried to do a system restore from a few
days ago, and Windows says no changes have taken place.

The laptop manufacturer's suggestion, to do a full restore seems
unreasonable solution to this problem.

Good to know. Thanks for keeping me in the loop!

Carey

"Art Shotwell" wrote in message
...
Cary, These checked out. But, I couldn't find a Network Location Awareness
service. Steve Winograd's suggestion to check DHSP Client Service was it.
Start had failed. I checked the Events Log (had never been there before)
and found a missing dependency caused by the uninstall of Norton AV.
Edited the Registry to remove the dependency and voila, it works now.
Thanks for your help along the way. Art

Carey Holzman wrote:
just go to tcp/ip settings in the "wireless network properties",
click "general" tab, click "internet protocal (tcp/ip)" scroll down if
you dont see it
and then click on properties, click on "obtain an IP address
automatically" and "Obtain DNS server address automatically"

Ensure the "Network Location Awareness" service is set to Automatic and
not disabled.

Please don't assume these items don't need to be examined... verify it
with your own eyes.

Carey





"Art Shotwell" wrote in message
...

I did that earlier. Actually, that was my first attempt at fixing this
problem. Art

Carey Holzman wrote:

Uninstall the LAN adapter from the device manager, reboot and let
windows redetect it.

Carey

"Art Shotwell" wrote in message
.. .


Carry, Done...all... winsock reset, connection repair, ran lspfix.exe.
Nothing has changed. Any other suggestions? Art

Carey Holzman wrote:


Also, check your router's security settings. Temporarily disable WEP
and MAC filtering and see if that helps.

You can also try tip #3 at www.careyholzman.com/netfixes.htm

Carey

"Art Shotwell" wrote in message
.. .



Tried that... It does nothing. Any other suggestions?

Carey Holzman wrote:



to anyone that has "Limited or no connectivity ","Acquiring IP
Address", and "automatic private address" issues u can do the
following command to repair the Winsock corruption problem:

go to ---start--run type CMD than type the following: netsh
winsock reset

Remember this command only works under SP2



Let me know if it helps,

Carey

"Art Shotwell" wrote in message
...




Got a laptop that recently has been unable to connect to my
Wireless LAN. I keep seeing the message "Acquiring Network Address"
when hovering over the network icon in the system tray. I get the
same message when I try connecting the laptop to my wireless router
via an Ethernet cable.

This has worked until recently. But, too many changes took place
for me to isolate. And, I tried to do a system restore from a few
days ago, and Windows says no changes have taken place.

The laptop manufacturer's suggestion, to do a full restore seems
unreasonable solution to this problem.

I've wiped Norton off all three of my PCs now. This last problem scared
me. As I might have said at the outset, the manufacturer of the computer
with the problem recommended starting over. A suggestion I found just
not acceptable. Again, thanks to all here. I'll checkout Forte Agent. Art

Steve Winograd [MVP] wrote:
In article , Art Shotwell
wrote:

Got a laptop that recently has been unable to connect to my Wireless
LAN. I keep seeing the message "Acquiring Network Address" when hovering
over the network icon in the system tray. I get the same message when I
try connecting the laptop to my wireless router via an Ethernet cable.

This has worked until recently. But, too many changes took place for me
to isolate. And, I tried to do a system restore from a few days ago, and
Windows says no changes have taken place.

The laptop manufacturer's suggestion, to do a full restore seems
unreasonable solution to this problem.

Make sure that the DHCP Client Service is running:

1. Right click My Computer, and click Manage.
2. Double click Services and Applications.
3. Double click Services.
4. Double click DHCP Client. If the Service status is Stopped,
click Start.
5. Set the Startup type to Automatic.

If that fails, see if there are any relevant messages in Event Viewer.
To run it, click Start | Control Panel | Performance and Maintenance |
Administrative Tools | Event Viewer. For more information, see:

HOW TO: View and Manage Event Logs in Event Viewer in Windows XP
http://support.microsoft.com/?id=308427

This is a Windows 98 news group. If you have more XP questions, I
recommend posting them in this news group:

microsoft.public.windowsxp.network_web

You'll find more knowledgeable XP people there.

Steve, Many thanks...DHSP Client Service had failed to start. I checked
the Events Log (had never been there before) and found a missing
dependency. I checked microsoft.com/wlink/events.asp for error 1068.
Found it was caused by the uninstall of Norton AV. Edited the Registry
to remove the dependency and voila, it works now. Thanks for your help.

As for being in the wrong newgroup...sorry 'bout that...my newsgroup
reader was showing only m.p.w.networking. What's a good newsgroup
reader? I got spoiled during CompuServe's early days when there were
configurable, automatic forum readers. Art


You're welcome, Art. I'm glad that my suggestion helped you solve the
problem.

I dislike the way that Norton products embed themselves deep within
the operating system. I've seen many cases, like yours, where
something goes wrong when un-installing them. For those reasons (and
more), I don't use or recommend Norton products.

From the headers of your message, I think that you're using Netscape 7
as a news reader. I've also noticed that it abbreviates news group
names in a way that makes them hard to see. To see the full name of a
news group, right-click it in the list of news groups for a server and
click Properties.

I use Forte Agent.