New Egg Vista Upgrade

I recently purchased an OEM copy of Windows XP Pro SP2 from NewEgg with
the option to upgrade to Vista Business when it comes out.

The XP Pro CD came with an upgrade redemption form but it indicates you
need to visit a website to redeem this.

http://upgradeweb.moduslink.com/vista

On that web site is a place for the serial number of a pc purchased
between 10/26/06 and 03/15/07.

I am unable to redeem this because I cannot provide this information.

I did purchase a new Thinkpad a month previous to this offer and this
was what I was planning to upgrade.

No where in the NewEgg ad was any indication that I would have to
purchase a new pc to redeem this offer.

Did I get taken?

New Egg reps tell me they will handle it with Microsoft but give me no
indication of how or where.

So if anyone knows about this please post.

Other beware.



Jeanette

Do you have a link to the page where the NewEgg offer is described?

--
Gary S. Terhune
MS MVP Shell/User
http://grystmill.com/articles/cleanboot.htm
http://grystmill.com/articles/security.htm

"Jeanette" wrote in message
...
I recently purchased an OEM copy of Windows XP Pro SP2 from NewEgg with
the option to upgrade to Vista Business when it comes out.

The XP Pro CD came with an upgrade redemption form but it indicates you
need to visit a website to redeem this.

http://upgradeweb.moduslink.com/vista

On that web site is a place for the serial number of a pc purchased
between 10/26/06 and 03/15/07.

I am unable to redeem this because I cannot provide this information.

I did purchase a new Thinkpad a month previous to this offer and this
was what I was planning to upgrade.

No where in the NewEgg ad was any indication that I would have to
purchase a new pc to redeem this offer.

Did I get taken?

New Egg reps tell me they will handle it with Microsoft but give me no
indication of how or where.

So if anyone knows about this please post.

Other beware.



Jeanette

Did I get taken?

It certainly sounds like it, Jeanette. Call the credit card company and
contest the charge.
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)


Jeanette wrote:
I recently purchased an OEM copy of Windows XP Pro SP2 from NewEgg with
the option to upgrade to Vista Business when it comes out.

The XP Pro CD came with an upgrade redemption form but it indicates you
need to visit a website to redeem this.

http://upgradeweb.moduslink.com/vista

On that web site is a place for the serial number of a pc purchased
between 10/26/06 and 03/15/07.

I am unable to redeem this because I cannot provide this information.

I did purchase a new Thinkpad a month previous to this offer and this
was what I was planning to upgrade.

No where in the NewEgg ad was any indication that I would have to
purchase a new pc to redeem this offer.

Did I get taken?

New Egg reps tell me they will handle it with Microsoft but give me no
indication of how or where.

So if anyone knows about this please post.

Other beware.



Jeanette

http://www.newegg.com/Product/Produc...82E16832116175

--

Brian A. Sesko { MS MVP_Shell/User }
Conflicts start where information lacks.
http://basconotw.mvps.org/

Suggested posting do's/don'ts: http://www.dts-l.org/goodpost.htm
How to ask a question: http://support.microsoft.com/kb/555375



"Gary S. Terhune" wrote in message
...
Do you have a link to the page where the NewEgg offer is described?

--
Gary S. Terhune
MS MVP Shell/User
http://grystmill.com/articles/cleanboot.htm
http://grystmill.com/articles/security.htm

"Jeanette" wrote in message
...
I recently purchased an OEM copy of Windows XP Pro SP2 from NewEgg with
the option to upgrade to Vista Business when it comes out.

The XP Pro CD came with an upgrade redemption form but it indicates you
need to visit a website to redeem this.

http://upgradeweb.moduslink.com/vista

On that web site is a place for the serial number of a pc purchased
between 10/26/06 and 03/15/07.

I am unable to redeem this because I cannot provide this information.

I did purchase a new Thinkpad a month previous to this offer and this
was what I was planning to upgrade.

No where in the NewEgg ad was any indication that I would have to
purchase a new pc to redeem this offer.

Did I get taken?

New Egg reps tell me they will handle it with Microsoft but give me no
indication of how or where.

So if anyone knows about this please post.

Other beware.



Jeanette

I use Newegg all the time and find them to be very reputable, not once have I seen
them not honor what they say/proclaim. The cost you paid is the same as the cost of
the OEM XP Pro SP2 without a Vista upgrade. However, you did purchase it w/Vista
upgrade and are correct that info lacks on Neweggs site as to the exact terms.
Contact Newegg, ask them for some confirmation in writing that your Vista upgrade
will be honored and don't leave out the fact that their site lacks the information to
properly inform each purchaser what the qualifications are to obtain the upgrade.

--

Brian A. Sesko { MS MVP_Shell/User }
Conflicts start where information lacks.
http://basconotw.mvps.org/

Suggested posting do's/don'ts: http://www.dts-l.org/goodpost.htm
How to ask a question: http://support.microsoft.com/kb/555375



"Jeanette" wrote in message
...
I recently purchased an OEM copy of Windows XP Pro SP2 from NewEgg with the option
to upgrade to Vista Business when it comes out.

The XP Pro CD came with an upgrade redemption form but it indicates you need to
visit a website to redeem this.

http://upgradeweb.moduslink.com/vista

On that web site is a place for the serial number of a pc purchased between
10/26/06 and 03/15/07.

I am unable to redeem this because I cannot provide this information.

I did purchase a new Thinkpad a month previous to this offer and this was what I
was planning to upgrade.

No where in the NewEgg ad was any indication that I would have to purchase a new pc
to redeem this offer.

Did I get taken?

New Egg reps tell me they will handle it with Microsoft but give me no
indication of how or where.

So if anyone knows about this please post.

Other beware.



Jeanette

On Wed, 29 Nov 2006 10:35:45 -0800, Jeanette put
finger to keyboard and composed:

I recently purchased an OEM copy of Windows XP Pro SP2 from NewEgg with
the option to upgrade to Vista Business when it comes out.

The XP Pro CD came with an upgrade redemption form but it indicates you
need to visit a website to redeem this.

http://upgradeweb.moduslink.com/vista

On that web site is a place for the serial number of a pc purchased
between 10/26/06 and 03/15/07.

I am unable to redeem this because I cannot provide this information.

I did purchase a new Thinkpad a month previous to this offer and this
was what I was planning to upgrade.

No where in the NewEgg ad was any indication that I would have to
purchase a new pc to redeem this offer.

Did I get taken?

New Egg reps tell me they will handle it with Microsoft but give me no
indication of how or where.

So if anyone knows about this please post.

Other beware.



Jeanette

http://promotions.newegg.com/microsoft/vista/index.html

BUY WINDOWS XP WITH CONFIDENCE

"If you purchase any version of Microsoft Windows XP OEM software
betweem 10/26/06 and 03/15/06 (sic) from Newegg, you will qualify for
the Express Upgrade to Windows Vista. No Hardware purchase required."

- Franc Zabkar
--
Please remove one 'i' from my address when replying by email.

"Jeanette" wrote in message
...
I recently purchased an OEM copy of Windows XP Pro SP2 from NewEgg with
the option to upgrade to Vista Business when it comes out.

The XP Pro CD came with an upgrade redemption form but it indicates you
need to visit a website to redeem this.

http://upgradeweb.moduslink.com/vista

On that web site is a place for the serial number of a pc purchased
between 10/26/06 and 03/15/07.

I am unable to redeem this because I cannot provide this information.

I did purchase a new Thinkpad a month previous to this offer and this
was what I was planning to upgrade.

No where in the NewEgg ad was any indication that I would have to
purchase a new pc to redeem this offer.

Did I get taken?



I went to the NewEgg site and the dates of use looked pretty clear

*however* I've ordered from them in error and found they will take a return

no questions asked (but there is a small restocking fee)

I would *NOT* attempt the credit card refusal...

Unless you were charged for something you NEVER ordered...
they will merely give you a 30 day extension to contact the vendor and
settle it!

Don't see much of a description there, or any links to one. Sure can't read
those images.

--
Gary S. Terhune
MS MVP Shell/User
http://grystmill.com/articles/cleanboot.htm
http://grystmill.com/articles/security.htm

"Brian A" gonefish'n@afarawaylake wrote in message
...
http://www.newegg.com/Product/Produc...82E16832116175

--

Brian A. Sesko { MS MVP_Shell/User }
Conflicts start where information lacks.
http://basconotw.mvps.org/

Suggested posting do's/don'ts: http://www.dts-l.org/goodpost.htm
How to ask a question: http://support.microsoft.com/kb/555375



"Gary S. Terhune" wrote in message
...
Do you have a link to the page where the NewEgg offer is described?

--
Gary S. Terhune
MS MVP Shell/User
http://grystmill.com/articles/cleanboot.htm
http://grystmill.com/articles/security.htm

"Jeanette" wrote in message
...
I recently purchased an OEM copy of Windows XP Pro SP2 from NewEgg with
the option to upgrade to Vista Business when it comes out.

The XP Pro CD came with an upgrade redemption form but it indicates you
need to visit a website to redeem this.

http://upgradeweb.moduslink.com/vista

On that web site is a place for the serial number of a pc purchased
between 10/26/06 and 03/15/07.

I am unable to redeem this because I cannot provide this information.

I did purchase a new Thinkpad a month previous to this offer and this
was what I was planning to upgrade.

No where in the NewEgg ad was any indication that I would have to
purchase a new pc to redeem this offer.

Did I get taken?

New Egg reps tell me they will handle it with Microsoft but give me no
indication of how or where.

So if anyone knows about this please post.

Other beware.



Jeanette

"philo" wrote in message
...


I went to the NewEgg site and the dates of use looked pretty clear
*however* I've ordered from them in error and found they will take a
return
no questions asked (but there is a small restocking fee)

Quote from the Newegg site:

Return Policies

This item is covered by Newegg.com's Software Return Policy.

Return Retail Software for refund within: 30 days (must be unopened)
Return OEM Software for refund within: non-refundable
Return Defective (Retail or OEM) Software for replacement within: 30 days

The dagger here is:

"Return OEM Software for refund within: non-refundable"

snip

This item is covered by Newegg.com's Software Return Policy.

Return Retail Software for refund within: 30 days (must be unopened)
Return OEM Software for refund within: non-refundable
Return Defective (Retail or OEM) Software for replacement within: 30 days

The dagger here is:

"Return OEM Software for refund within: non-refundable"



Hopefully Newegg will make it right...
If they don't...I'm sure we all will be interested in hearing about it!