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Unable to Install Driver
http://support.microsoft.com/?kbid=301540 (which is still available) is also
relevant here, although there the cause is slightly different, the result is the same, and the removal procedure is identical. I doubt very much that MS will offer the hotfix any more - as they aren't delivered in the same way as they were at the time that ME was supported - and anyhow, the best solution is to remove all traces of Symantec software from any ME system (as I know you've already said, Mike). -- Noel Paton CrashFixPC Nil Carborundum Illegitemi www.crashfixpc.co.uk "Mike M" wrote in message ... John, Oh dear. I thought we might have been on to something. Norton System Doctor is well known for populating the Windows\Inf folder with thousands of zero byte oem*.inf files, so many that it fills the directory structure preventing the creation of further files and thus preventing the installation of new devices or any app using an inf file. This used to be documented in Microsoft Knowledge Base (KB 281967 - "Computer Stops Responding (Hangs) During Setup, Installing Updates, or Adding New Hardware") but sadly the article is no longer available having been withdrawn, like most other Win Me related KB articles, since Win Me fell out of extended support in June 2006. [Ponders.] The files are usually hidden so could you please check the Windows\Inf folder again but this time first enable the viewing of hidden system files in Explorer (Tools | Folder Options | View and check "Show hidden files and folders" and uncheck "Hide protected operating system files"). Does this reveal anything? PS Out tonite; will pick up your response tomorrow. - Thanks again No problem - I've other things to do also so don't know how much time I'll be at the keyboard tonight. -- Mike Maltby JohnN wrote: Hi Mike, C:\Windows\Inf folder: 575 Files including 3Folders: Catalog,Other,and QFE. No Zero bytes size files; some 1Kbyte. OEM* Files = oem1,oem2,oem3 and OEMCPL Does this indicate something? I have deleted all files ref. 'Symantec' or 'Norton' Regards John PS Out tonite; will pick up your response tomorrow. - Thanks again John |
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