HD help

I have an old pc with a faulty Hard disk. There is no way to get past the
Win 98 logo. I recall that there is a command prompt that will allow me to
see files which I can then copy onto another drive...I've done this before
but cannot remember the prompt. This computer has now been replaced however
there are some emails and family letters that I would dearly love to
recover.
Help appreciated........

Not getting past the logo is not necessarily a sign that the drive is
faulty--have you tested it with diagnostic software from the maker's web
site? Have you tried booting in safe mode? If the system won't boot in
safe mode but the drive will spin up, you may be able to retrieve data by
temporarily mounting the drive in a PC that is working. Then use that PC's
system to access and transfer data from the old drive using Windows
Explorer. If you need instructions on how to mount the drive, post back and
include the name of the drive.

--
Regards


Ron Badour, MS MVP for W98
Tips: http://home.satx.rr.com/badour
Knowledge Base Info:
http://support.microsoft.com/default.aspx?pr=kbinfo



"oujokpo" lookup@me wrote in message
...
I have an old pc with a faulty Hard disk. There is no way to get past the
Win 98 logo. I recall that there is a command prompt that will allow me to
see files which I can then copy onto another drive...I've done this before
but cannot remember the prompt. This computer has now been replaced however
there are some emails and family letters that I would dearly love to
recover.
Help appreciated........

The drive repeatedly makes a clicking sound at the point when the logo is
displayed. I have tried safe mode...same result. Mounting in another pc was
my last resort as my pc has twin drives which means allot of fiddly work for
an old fellow like me. I was really looking for an alternative option to
dismantling my pride and joy.....


"Ron Badour" wrote in message
...
Not getting past the logo is not necessarily a sign that the drive is
faulty--have you tested it with diagnostic software from the maker's web
site? Have you tried booting in safe mode? If the system won't boot in
safe mode but the drive will spin up, you may be able to retrieve data by
temporarily mounting the drive in a PC that is working. Then use that
PC's system to access and transfer data from the old drive using Windows
Explorer. If you need instructions on how to mount the drive, post back
and include the name of the drive.

--
Regards


Ron Badour, MS MVP for W98
Tips: http://home.satx.rr.com/badour
Knowledge Base Info:
http://support.microsoft.com/default.aspx?pr=kbinfo



"oujokpo" lookup@me wrote in message
...
I have an old pc with a faulty Hard disk. There is no way to get past the
Win 98 logo. I recall that there is a command prompt that will allow me to
see files which I can then copy onto another drive...I've done this before
but cannot remember the prompt. This computer has now been replaced
however there are some emails and family letters that I would dearly love
to recover.
Help appreciated........

All you have to do is unplug the CDRom drive ribbon cable in the new PC and
attach it and a power cord to the drive that is apparently failing. You do
not have to mount the drive in the new PC--just sit it on its end and see if
you can transfer the files.

--
Regards


Ron Badour, MS MVP for W98
Tips: http://home.satx.rr.com/badour
Knowledge Base Info:
http://support.microsoft.com/default.aspx?pr=kbinfo



"oujokpo" lookup@me wrote in message
...
The drive repeatedly makes a clicking sound at the point when the logo is
displayed. I have tried safe mode...same result. Mounting in another pc
was my last resort as my pc has twin drives which means allot of fiddly
work for an old fellow like me. I was really looking for an alternative
option to dismantling my pride and joy.....


"Ron Badour" wrote in message
...
Not getting past the logo is not necessarily a sign that the drive is
faulty--have you tested it with diagnostic software from the maker's web
site? Have you tried booting in safe mode? If the system won't boot in
safe mode but the drive will spin up, you may be able to retrieve data by
temporarily mounting the drive in a PC that is working. Then use that
PC's system to access and transfer data from the old drive using Windows
Explorer. If you need instructions on how to mount the drive, post back
and include the name of the drive.

--
Regards


Ron Badour, MS MVP for W98
Tips: http://home.satx.rr.com/badour
Knowledge Base Info:
http://support.microsoft.com/default.aspx?pr=kbinfo



"oujokpo" lookup@me wrote in message
...
I have an old pc with a faulty Hard disk. There is no way to get past the
Win 98 logo. I recall that there is a command prompt that will allow me
to see files which I can then copy onto another drive...I've done this
before but cannot remember the prompt. This computer has now been
replaced however there are some emails and family letters that I would
dearly love to recover.
Help appreciated........

Thanks..I'll give it a try


"Ron Badour" wrote in message
...
All you have to do is unplug the CDRom drive ribbon cable in the new PC
and attach it and a power cord to the drive that is apparently failing.
You do not have to mount the drive in the new PC--just sit it on its end
and see if you can transfer the files.

--
Regards


Ron Badour, MS MVP for W98
Tips: http://home.satx.rr.com/badour
Knowledge Base Info:
http://support.microsoft.com/default.aspx?pr=kbinfo



"oujokpo" lookup@me wrote in message
...
The drive repeatedly makes a clicking sound at the point when the logo is
displayed. I have tried safe mode...same result. Mounting in another pc
was my last resort as my pc has twin drives which means allot of fiddly
work for an old fellow like me. I was really looking for an alternative
option to dismantling my pride and joy.....


"Ron Badour" wrote in message
...
Not getting past the logo is not necessarily a sign that the drive is
faulty--have you tested it with diagnostic software from the maker's web
site? Have you tried booting in safe mode? If the system won't boot in
safe mode but the drive will spin up, you may be able to retrieve data
by temporarily mounting the drive in a PC that is working. Then use
that PC's system to access and transfer data from the old drive using
Windows Explorer. If you need instructions on how to mount the drive,
post back and include the name of the drive.

--
Regards


Ron Badour, MS MVP for W98
Tips: http://home.satx.rr.com/badour
Knowledge Base Info:
http://support.microsoft.com/default.aspx?pr=kbinfo



"oujokpo" lookup@me wrote in message
...
I have an old pc with a faulty Hard disk. There is no way to get past
the Win 98 logo. I recall that there is a command prompt that will allow
me to see files which I can then copy onto another drive...I've done
this before but cannot remember the prompt. This computer has now been
replaced however there are some emails and family letters that I would
dearly love to recover.
Help appreciated........

It Worked !!!
Thanks for your help..Just plugged in as you described, used windows
explorer to drag the entire drive onto an external HDD and hay presto! All
in 15 mins or so

"Ron Badour" wrote in message
...
All you have to do is unplug the CDRom drive ribbon cable in the new PC
and attach it and a power cord to the drive that is apparently failing.
You do not have to mount the drive in the new PC--just sit it on its end
and see if you can transfer the files.

--
Regards


Ron Badour, MS MVP for W98
Tips: http://home.satx.rr.com/badour
Knowledge Base Info:
http://support.microsoft.com/default.aspx?pr=kbinfo



"oujokpo" lookup@me wrote in message
...
The drive repeatedly makes a clicking sound at the point when the logo is
displayed. I have tried safe mode...same result. Mounting in another pc
was my last resort as my pc has twin drives which means allot of fiddly
work for an old fellow like me. I was really looking for an alternative
option to dismantling my pride and joy.....


"Ron Badour" wrote in message
...
Not getting past the logo is not necessarily a sign that the drive is
faulty--have you tested it with diagnostic software from the maker's web
site? Have you tried booting in safe mode? If the system won't boot in
safe mode but the drive will spin up, you may be able to retrieve data
by temporarily mounting the drive in a PC that is working. Then use
that PC's system to access and transfer data from the old drive using
Windows Explorer. If you need instructions on how to mount the drive,
post back and include the name of the drive.

--
Regards


Ron Badour, MS MVP for W98
Tips: http://home.satx.rr.com/badour
Knowledge Base Info:
http://support.microsoft.com/default.aspx?pr=kbinfo



"oujokpo" lookup@me wrote in message
...
I have an old pc with a faulty Hard disk. There is no way to get past
the Win 98 logo. I recall that there is a command prompt that will allow
me to see files which I can then copy onto another drive...I've done
this before but cannot remember the prompt. This computer has now been
replaced however there are some emails and family letters that I would
dearly love to recover.
Help appreciated........

A very painless solution--I use it a lot. Thanks for the feedback.

--
Regards


Ron Badour, MS MVP for W98
Tips: http://home.satx.rr.com/badour
Knowledge Base Info:
http://support.microsoft.com/default.aspx?pr=kbinfo



"oujokpo" lookup@me wrote in message
...
It Worked !!!
Thanks for your help..Just plugged in as you described, used windows
explorer to drag the entire drive onto an external HDD and hay presto! All
in 15 mins or so

"Ron Badour" wrote in message
...
All you have to do is unplug the CDRom drive ribbon cable in the new PC
and attach it and a power cord to the drive that is apparently failing.
You do not have to mount the drive in the new PC--just sit it on its end
and see if you can transfer the files.

--
Regards


Ron Badour, MS MVP for W98
Tips: http://home.satx.rr.com/badour
Knowledge Base Info:
http://support.microsoft.com/default.aspx?pr=kbinfo



"oujokpo" lookup@me wrote in message
...
The drive repeatedly makes a clicking sound at the point when the logo
is displayed. I have tried safe mode...same result. Mounting in another
pc was my last resort as my pc has twin drives which means allot of
fiddly work for an old fellow like me. I was really looking for an
alternative option to dismantling my pride and joy.....


"Ron Badour" wrote in message
...
Not getting past the logo is not necessarily a sign that the drive is
faulty--have you tested it with diagnostic software from the maker's
web site? Have you tried booting in safe mode? If the system won't
boot in safe mode but the drive will spin up, you may be able to
retrieve data by temporarily mounting the drive in a PC that is
working. Then use that PC's system to access and transfer data from
the old drive using Windows Explorer. If you need instructions on how
to mount the drive, post back and include the name of the drive.

--
Regards


Ron Badour, MS MVP for W98
Tips: http://home.satx.rr.com/badour
Knowledge Base Info:
http://support.microsoft.com/default.aspx?pr=kbinfo



"oujokpo" lookup@me wrote in message
...
I have an old pc with a faulty Hard disk. There is no way to get past
the Win 98 logo. I recall that there is a command prompt that will
allow me to see files which I can then copy onto another drive...I've
done this before but cannot remember the prompt. This computer has now
been replaced however there are some emails and family letters that I
would dearly love to recover.
Help appreciated........