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#1
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Can ping but can't access any website with IE
After recently using msconfig to go into selective startup
and unchecking a number of programs (to stop spy and ad ware) in the startup tab now I can not get to any website with IE. Since then we have rechecked (√) every program in the startup tab, but no change. The computer is running Windows ME and is on a network with 2 other computers. I can ping the other computers and see their shared files. I can ping this computer and see its shared files. I can ping IP addresses on the internet. I can tracert an IP address. I thought it was a DNS problem, but I can tracert google.com. Oddly enough I can not ping or tracert ping.symantec.com from this computer, but it works on the other working computers. (Access to internet is fine on the other computers) Typing an IP address into IE's address window (like http://216.92.. etc..)does not work. I have Norton and when the machine is starting up I get the message: "Norton Antivirus is unable to start eMail protection. Please ensure that TCP/IP is installed. This suggests something is wrong with my TCP/IP, but if I change the TCP/IP properties I lose the ability to see the other computers. Also "Unable to synchronise the environment variables in the windows registry with the environment variables in the legacy files AUTOEXEC.BAT and/or CONFIG.SYS" comes up after typing msconfig. What should I do or test? I've noted uninstall and reinstalling TCP/IP on Win ME should be left to Microsoft dealer. |
#2
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Can ping but can't access any website with IE
You may have a virus/spyware hijack
download the Stinger from here and run it to make sure that A-V-disabling viruses are not present on your PC http://download.nai.com/products/mca...rt/stinger.exe - update your virus scanner and run a full system scan of all files. check your HOSTS file - it may have been amended Reboot to Safe Mode and run CWShredder - to remove variants of the CoolWebSearch hijacker. http://www.merijn.org/cwschronicles.html Use CWShredder, the removal tool: http://www.merijn.org/files/cwshredder.zip http://www.merijn.org/files/CWShredder.exe http://www.spywareinfo.com/downloads...CWShredder.exe http://www.zerosrealm.com/downloads/CWShredder.zip Try BHODemon - from http://www.spywareinfo.com/downloads/bhod/ Download AdAware from www.lavasoftusa.com, install, update, and run it to remove spyware, adware, and other such nasties from your system. (thanks to Graham Womack for the following) Do all this in Safe Mode....... Make a Restore Point - just in case it gets worse. Using Regedit, search for 'Safeguard'. Make a note of the dll name (if there's an entry at all). Run BHODemon. Look for the same dll name The 'Details' key should give you more information about when the entries were loaded. Disable the registry entry. Search your hard drive for the dll file (should be in Windows\System). Rename it and a similar named lib file - change the extensions. Reboot, cross your fingers and try 'My Computer' HTH -- Noel Paton (MS-MVP 2002-2004, Win9x) Nil Carborundum Illegitemi http://www.btinternet.com/~winnoel/millsrpch.htm Please read http://dts-l.org/goodpost.htm on how to post messages to NG's or http://www.microsoft.com/presspass/f.../Mar27pmvp.asp "Mark" wrote in message ... After recently using msconfig to go into selective startup and unchecking a number of programs (to stop spy and ad ware) in the startup tab now I can not get to any website with IE. Since then we have rechecked (√) every program in the startup tab, but no change. The computer is running Windows ME and is on a network with 2 other computers. I can ping the other computers and see their shared files. I can ping this computer and see its shared files. I can ping IP addresses on the internet. I can tracert an IP address. I thought it was a DNS problem, but I can tracert google.com. Oddly enough I can not ping or tracert ping.symantec.com from this computer, but it works on the other working computers. (Access to internet is fine on the other computers) Typing an IP address into IE's address window (like http://216.92.. etc..)does not work. I have Norton and when the machine is starting up I get the message: "Norton Antivirus is unable to start eMail protection. Please ensure that TCP/IP is installed. This suggests something is wrong with my TCP/IP, but if I change the TCP/IP properties I lose the ability to see the other computers. Also "Unable to synchronise the environment variables in the windows registry with the environment variables in the legacy files AUTOEXEC.BAT and/or CONFIG.SYS" comes up after typing msconfig. What should I do or test? I've noted uninstall and reinstalling TCP/IP on Win ME should be left to Microsoft dealer. |
#3
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Can ping but can't access any website with IE
Since i am not able to use internet on my other computer,
how do i run these programs i download? Do i get it through the network? I am reluctant to download more things, considering this problem occured after i downloaded addaware and changed some things in msconfig. -----Original Message----- After recently using msconfig to go into selective startup and unchecking a number of programs (to stop spy and ad ware) in the startup tab now I can not get to any website with IE. Since then we have rechecked (√) every program in the startup tab, but no change. The computer is running Windows ME and is on a network with 2 other computers. I can ping the other computers and see their shared files. I can ping this computer and see its shared files. I can ping IP addresses on the internet. I can tracert an IP address. I thought it was a DNS problem, but I can tracert google.com. Oddly enough I can not ping or tracert ping.symantec.com from this computer, but it works on the other working computers. (Access to internet is fine on the other computers) Typing an IP address into IE's address window (like http://216.92.. etc..)does not work. I have Norton and when the machine is starting up I get the message: "Norton Antivirus is unable to start eMail protection. Please ensure that TCP/IP is installed. This suggests something is wrong with my TCP/IP, but if I change the TCP/IP properties I lose the ability to see the other computers. Also "Unable to synchronise the environment variables in the windows registry with the environment variables in the legacy files AUTOEXEC.BAT and/or CONFIG.SYS" comes up after typing msconfig. What should I do or test? I've noted uninstall and reinstalling TCP/IP on Win ME should be left to Microsoft dealer. . |
#4
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Can ping but can't access any website with IE
the Stinger can be run from a floppy, or USB stick - the others will have to
be installed Disable Norton email scanning - it's worse than useless anyhow (as Norton themselves admitted until recently). WRT your Environment error check the contents of CONFIG.SYS and AUTOEXEC.BAT in Notepad after a fresh boot - copy/paste them here if you need help interpreting them. Such problems are often caused by older drivers attempting to load Real-Mode DOS drivers - check your sound card drivers are up-to-date. -- Noel Paton (MS-MVP 2002-2004, Win9x) Nil Carborundum Illegitemi http://www.btinternet.com/~winnoel/millsrpch.htm Please read http://dts-l.org/goodpost.htm on how to post messages to NG's or http://www.microsoft.com/presspass/f.../Mar27pmvp.asp "Mark" wrote in message ... Since i am not able to use internet on my other computer, how do i run these programs i download? Do i get it through the network? I am reluctant to download more things, considering this problem occured after i downloaded addaware and changed some things in msconfig. -----Original Message----- After recently using msconfig to go into selective startup and unchecking a number of programs (to stop spy and ad ware) in the startup tab now I can not get to any website with IE. Since then we have rechecked (√) every program in the startup tab, but no change. The computer is running Windows ME and is on a network with 2 other computers. I can ping the other computers and see their shared files. I can ping this computer and see its shared files. I can ping IP addresses on the internet. I can tracert an IP address. I thought it was a DNS problem, but I can tracert google.com. Oddly enough I can not ping or tracert ping.symantec.com from this computer, but it works on the other working computers. (Access to internet is fine on the other computers) Typing an IP address into IE's address window (like http://216.92.. etc..)does not work. I have Norton and when the machine is starting up I get the message: "Norton Antivirus is unable to start eMail protection. Please ensure that TCP/IP is installed. This suggests something is wrong with my TCP/IP, but if I change the TCP/IP properties I lose the ability to see the other computers. Also "Unable to synchronise the environment variables in the windows registry with the environment variables in the legacy files AUTOEXEC.BAT and/or CONFIG.SYS" comes up after typing msconfig. What should I do or test? I've noted uninstall and reinstalling TCP/IP on Win ME should be left to Microsoft dealer. . |
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