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Printer not printing colour



 
 
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  #1  
Old October 18th 06, 04:53 PM posted to microsoft.public.win98.printing
Blair
External Usenet User
 
Posts: 2
Default Printer not printing colour

A friend has an HP DeskJet 890C printer and recently fitted a new colour
cartridge but finds that when colour is used in the printing or a picture
nothing is printed.
She had a document with some lines in colour and after I tried again nothing
happened. I then made the colour letters black and the document printed OK.
I then went through all the checks allowed and the result was colour
printing OK using the printer software but again if I tried to print colour
from a computer document there was no printing.
I then discovered that she had taken the colour cartridge out at one stage
and put it back again.
I was always told that you should never take out a cartridge and put it back
because it won't then work.
Is this the case here or is there some other reason?
Blair


  #2  
Old October 18th 06, 07:33 PM posted to microsoft.public.win98.printing
Cari \(MS-MVP\)
External Usenet User
 
Posts: 5
Default Printer not printing colour

First thing to try is a cleaning and maintenance cycle. There are also rare
instances of cartridges being defective, she may have one of those.

I've taken cartridges out and reinserted many times. Not a problem.

An uninstall and reinstall of the printer may also help.
--
Cari (MS-MVP) Windows Client - Printing & Imaging
www.coribright.com/Windows


"Blair" wrote in message
...
A friend has an HP DeskJet 890C printer and recently fitted a new colour
cartridge but finds that when colour is used in the printing or a picture
nothing is printed.
She had a document with some lines in colour and after I tried again
nothing happened. I then made the colour letters black and the document
printed OK. I then went through all the checks allowed and the result was
colour printing OK using the printer software but again if I tried to
print colour from a computer document there was no printing.
I then discovered that she had taken the colour cartridge out at one stage
and put it back again.
I was always told that you should never take out a cartridge and put it
back because it won't then work.
Is this the case here or is there some other reason?
Blair



  #3  
Old October 19th 06, 03:20 PM posted to microsoft.public.win98.printing
Blair
External Usenet User
 
Posts: 2
Default Printer not printing colour

Thank you for your help. I will try these on my next visit to my friend. In
the meantime does it not indicate that the colour is flowing from the
cartridge as it prints colour from the self check within the printer? This
led me to believe that it was the control from the PC to the printer that
was being affected perhaps by the cartridge being reinserted. I was always
warned on my Epson not to do this.
Blair
Blair

"Cari (MS-MVP)" wrote in message
...
First thing to try is a cleaning and maintenance cycle. There are also
rare instances of cartridges being defective, she may have one of those.

I've taken cartridges out and reinserted many times. Not a problem.

An uninstall and reinstall of the printer may also help.
--
Cari (MS-MVP) Windows Client - Printing & Imaging
www.coribright.com/Windows


"Blair" wrote in message
...
A friend has an HP DeskJet 890C printer and recently fitted a new colour
cartridge but finds that when colour is used in the printing or a picture
nothing is printed.
She had a document with some lines in colour and after I tried again
nothing happened. I then made the colour letters black and the document
printed OK. I then went through all the checks allowed and the result was
colour printing OK using the printer software but again if I tried to
print colour from a computer document there was no printing.
I then discovered that she had taken the colour cartridge out at one
stage and put it back again.
I was always told that you should never take out a cartridge and put it
back because it won't then work.
Is this the case here or is there some other reason?
Blair





 




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