CD ROM not working

HI Rick,

Ok I went into Device Manager and as I think I've told you
in the past there is no CD-ROM listed anywhere. I went
into view devices by connection and under PCI Bus I have
listed:
Intel 82371ab/eb bus master IDE Controller
Under that I have
Primary IDE Contoller (dual info)
Secondary IDE contoller (dual info)
Under Primary IDE I have listed:
Generic IDE Disk 7
The secondary IDE is not working because of BIOS setting
but that is listed as a C: drive.

So I think we're back were we started not knowing why I
can't see or use my CD-ROM drive in WindowsME. Thanks

Shelly

Shelly wrote:

HI Rick,

Ok I went into Device Manager and as I think I've told you
in the past there is no CD-ROM listed anywhere. I went
into view devices by connection and under PCI Bus I have
listed:
Intel 82371ab/eb bus master IDE Controller
Under that I have
Primary IDE Contoller (dual info)
Secondary IDE contoller (dual info)

er, FIFO, actually

Under Primary IDE I have listed:
Generic IDE Disk 7

The secondary IDE is not working because of BIOS setting
but that is listed as a C: drive.

I think we found Waldo. Could you explain that a little more ?


Rick

It may be worth booting to Safe Mode - and looking in Device Manager there.
If the CD-ROM exists, then Remove ALL entries for CD-ROM's there and reboot
to Normal Mode- Windows will reinstall the drivers.


OTOH, it may be that you've upgraded the system, and your attempted
reinstall reset the BIOS somehow (was this from a System Recovery disk, or
an MS CD?)

--
Noel Paton (MS-MVP 2002-2004, Win9x)

Nil Carborundum Illegitemi
http://www.btinternet.com/~winnoel/millsrpch.htm

Please read http://dts-l.org/goodpost.htm on how to post messages to NG's
or
http://www.microsoft.com/presspass/f.../Mar27pmvp.asp
"Rick T" wrote in message
...
Shelly wrote:

HI Rick,

Ok I went into Device Manager and as I think I've told you
in the past there is no CD-ROM listed anywhere. I went
into view devices by connection and under PCI Bus I have
listed:
Intel 82371ab/eb bus master IDE Controller
Under that I have
Primary IDE Contoller (dual info)
Secondary IDE contoller (dual info)

er, FIFO, actually

Under Primary IDE I have listed:
Generic IDE Disk 7

The secondary IDE is not working because of BIOS setting
but that is listed as a C: drive.

I think we found Waldo. Could you explain that a little more ?


Rick

I think we found Waldo. Could you explain that a little
more ?


Rick
.


Rick,

What do you mean we found Waldo? What would you like me to
explain more?

Shelly

Errr... um, nevermind "Waldo", but...


" The secondary IDE is not working because of BIOS setting but that is
listed as a C: drive."

That's what I mean... what do *you* mean by that? What message is coming
from where ?






There are two IDE cables, I'm assuming you have one that goes to the
hard drive and one that goes to the CD. (?)


Rick


wrote:
I think we found Waldo. Could you explain that a little

more ?


Rick
.



Rick,

What do you mean we found Waldo? What would you like me to
explain more?

Shelly

Well I did start my computer in safe mode and I did have a
cd rom listed there. I removed it and restarted windows
to see if my windows would detect it and now nothing, it
doesn't detect it nor does it show up in devices even
under safe mode. Now I wish I never loaded windowsME and
unfortunately I can't go back and with my cd-rom not
working I can't load anything else. I don't know what to
do now.

Shelly

Not surprising if the IDE Channel is switched off in the BIOS - you need to
re-enable the channel in BIOS first!

--
Noel Paton (MS-MVP 2002-2004, Win9x)

Nil Carborundum Illegitemi
http://www.btinternet.com/~winnoel/millsrpch.htm

Please read http://dts-l.org/goodpost.htm on how to post messages to NG's
or
http://www.microsoft.com/presspass/f.../Mar27pmvp.asp
"Shelly" wrote in message
...



Well I did start my computer in safe mode and I did have a
cd rom listed there. I removed it and restarted windows
to see if my windows would detect it and now nothing, it
doesn't detect it nor does it show up in devices even
under safe mode. Now I wish I never loaded windowsME and
unfortunately I can't go back and with my cd-rom not
working I can't load anything else. I don't know what to
do now.

Shelly

Ok Noel what do you mean by the IDE channnel is switched
off in the BIOS? And how do I re-enable the channel in
BIOS? I will go in and see what I can do but not sure
which part of the set-up I should be looking in. And this
would be causing my CD-ROM not to work? Cause now I can't
see it in safe mode either after I removed them and
windows still won't recognize it when trying to add new
hardware.

Shelly

-----Original Message-----
Not surprising if the IDE Channel is switched off in the
BIOS - you need to
re-enable the channel in BIOS first!

--
Noel Paton (MS-MVP 2002-2004, Win9x)

from your own post....
"The secondary IDE is not working because of BIOS setting
but that is listed as a C: drive. "
Where did you find this information? - what's the EXACT wording?

Usually to get into the BIOS, you tap either the DEL or F1 keys as the
system boots (there's often a message 'Press F1 to enter Setup' or similar)
Go in there CAREFULLY!! - and make sure that both IDE channels are switched
on - and see if the BIOS is recognising the drives attached to them.

--
Noel Paton (MS-MVP 2002-2004, Win9x)

Nil Carborundum Illegitemi
http://www.btinternet.com/~winnoel/millsrpch.htm

Please read http://dts-l.org/goodpost.htm on how to post messages to NG's
or
http://www.microsoft.com/presspass/f.../Mar27pmvp.asp
"Shelly" wrote in message
...
Ok Noel what do you mean by the IDE channnel is switched
off in the BIOS? And how do I re-enable the channel in
BIOS? I will go in and see what I can do but not sure
which part of the set-up I should be looking in. And this
would be causing my CD-ROM not to work? Cause now I can't
see it in safe mode either after I removed them and
windows still won't recognize it when trying to add new
hardware.

Shelly

-----Original Message-----
Not surprising if the IDE Channel is switched off in the
BIOS - you need to
re-enable the channel in BIOS first!

--
Noel Paton (MS-MVP 2002-2004, Win9x)

Hithere,

Ok as far as the secondary IDE controller I talked about,
I believe it was someone who told me to go into Device
manager and look at my devices there. And under secondary
IDE Contoller (dual info)
Device type: Hard dis contollers
Device Status:
This device is not working properly because the BIOS in
the device is reporting the resources for the device
incorrectly (Code 9)

Although I'm not sure this problem has anything to do with
my CD-ROM not working. Could have something to do with
another problem I'm having, which is I was told the
computer has 4.0GB space but the computer is only reading
2.0GB. Anyways at this point that problems isn't my
biggest concern. I need my CD-ROM to work or I can't use
my computer properly. As you had mentioned to look under
Safe mode and see if the CD-ROM is listed there and it was
listed and I removed it as you said but when restarting
windows I was still unable to get my computer to see my CD-
ROM. I have tried loading new hardware and still nothing.
Now even under safe mode I have no CD-ROM listed.
Although in my BIOS or setup I do have CD-ROM installed.
And as I've said in previous postings when I start the
computer using the windows startup diskette and the
windowsME Cd the CD will run and work. Well thanks for
trying to help me because I appreciate it.

Thanks
Shelly
-----Original Message-----
from your own post....
"The secondary IDE is not working because of BIOS setting
but that is listed as a C: drive. "
Where did you find this information? - what's the EXACT
wording?

Usually to get into the BIOS, you tap either the DEL or
F1 keys as the
system boots (there's often a message 'Press F1 to enter
Setup' or similar)
Go in there CAREFULLY!! - and make sure that both IDE
channels are switched
on - and see if the BIOS is recognising the drives
attached to them.

--
Noel Paton (MS-MVP 2002-2004, Win9x)

Nil Carborundum Illegitemi
http://www.btinternet.com/~winnoel/millsrpch.htm

Please read http://dts-l.org/goodpost.htm on how to post
messages to NG's
or
http://www.microsoft.com/presspass/f...2001/Mar01/Mar
27pmvp.asp
"Shelly" wrote in message
...
Ok Noel what do you mean by the IDE channnel is switched
off in the BIOS? And how do I re-enable the channel in
BIOS? I will go in and see what I can do but not sure
which part of the set-up I should be looking in. And
this
would be causing my CD-ROM not to work? Cause now I
can't
see it in safe mode either after I removed them and
windows still won't recognize it when trying to add new
hardware.

Shelly

-----Original Message-----
Not surprising if the IDE Channel is switched off in
the
BIOS - you need to
re-enable the channel in BIOS first!

--
Noel Paton (MS-MVP 2002-2004, Win9x)




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