Start up turns into Set-up Wizard

Andrew,
Don't give up yet....let us know if you have a Winstart.bat
--
Glen Ventura, MS MVP Shell/User, A+
http://dts-l.org/goodpost.htm

Thank you for all your support and suggestions. I haven't given up.

The winstart.bat option was already grayed out and a search of the hard
drive did not come up with anything.

I also went back and srubbed all traces of Notron and IntruderAlert while I
was at it.

Still having the same problem with booting up. Any other suggestions? Thanks.

- Andrew

"glee" wrote:

Andrew,
Don't give up yet....let us know if you have a Winstart.bat
--
Glen Ventura, MS MVP Shell/User, A+
http://dts-l.org/goodpost.htm

See if you can avoid the Setup Wizard at startup by doing a Clean Boot:
How to Perform Clean-Boot Troubleshooting for Windows 98
http://support.microsoft.com?kbid=192926
"CLEAN BOOT -- What it is and why you need it." by MS MVP Gary Terhune
http://grystmill.com/articles/cleanboot.htm

Post back with your results. I am not sure at this point what is causing the Setup
Wizard to be called up at startup. :-\ Still looking into that.....

For good measure, download and install this Windows update, even though it was
probably already installed once:
Windows Script 5.6 for Windows 98, Windows Millennium Edition, and Windows NT 4.0:
http://www.microsoft.com/downloads/d...displaylang=en
It often breaks and causes troubles, especially when Symantec products are involved.

Also, from Safe Mode (not the clean boot), after uninstalling all Symantec products
through Add\Remove Programs, run the removal tool or tools they provide, based on
which programs you installed and which were upgraded from what version (confusing,
eh?):

Removing your Norton program using SymNRT: (this is for removing NIS2005)
http://service1.symantec.com/SUPPORT...sv=&osv_ lvl=

Removing Norton AntiVirus 2003 or earlier by using the Rnav2003.exe removal utility
when Add/Remove programs fails: (this is to remove traces of the earlier version of
NAV)
http://service1.symantec.com/SUPPORT...01092114452606

quote
If you have a 2004 or 2005 Norton program and a 2003 Norton program and removing the
programs using Add/Remove Programs fails, then uninstall the 2005 first by reading
the document for your version and program listed in the References field. When the
2005 product has been removed, then follow the steps in this document to run the
Rnav2003.exe removal tool and remove the 2003 program
/quote

You would first run SymNRT, then Rnav2003.
--
Glen Ventura, MS MVP Shell/User, A+
http://dts-l.org/goodpost.htm


"Boone" wrote in message
...
Thank you for all your support and suggestions. I haven't given up.

The winstart.bat option was already grayed out and a search of the hard
drive did not come up with anything.

I also went back and srubbed all traces of Notron and IntruderAlert while I
was at it.

Still having the same problem with booting up. Any other suggestions? Thanks.

- Andrew

"glee" wrote:

Andrew,
Don't give up yet....let us know if you have a Winstart.bat
--
Glen Ventura, MS MVP Shell/User, A+
http://dts-l.org/goodpost.htm

If you still have the problem try deleting all temporary files in
the C:\Temp and C:\Windows\temp folders.

Regards,

Bill Watt
Computer Help and Information http://home.ptd.net/~bwatt/
__________________________________________________ __

On Mon, 13 Jun 2005 19:11:02 -0700, "Boone"
wrote:

Thank you for all your support and suggestions. I haven't given up.

The winstart.bat option was already grayed out and a search of the hard
drive did not come up with anything.

I also went back and srubbed all traces of Notron and IntruderAlert while I
was at it.

Still having the same problem with booting up. Any other suggestions? Thanks.

- Andrew

"glee" wrote:

Andrew,
Don't give up yet....let us know if you have a Winstart.bat
--
Glen Ventura, MS MVP Shell/User, A+
http://dts-l.org/goodpost.htm

Thank you. I tried this. It had no affect. Any other suggestions? Please???
(Sorry, I don't mean to sound desperate.)

- Andrew

"Bill Watt" wrote:


If you still have the problem try deleting all temporary files in
the C:\Temp and C:\Windows\temp folders.

Regards,

Bill Watt
Computer Help and Information http://home.ptd.net/~bwatt/
__________________________________________________ __

On Mon, 13 Jun 2005 19:11:02 -0700, "Boone"
wrote:

Thank you for all your support and suggestions. I haven't given up.

The winstart.bat option was already grayed out and a search of the hard
drive did not come up with anything.

I also went back and srubbed all traces of Notron and IntruderAlert while I
was at it.

Still having the same problem with booting up. Any other suggestions? Thanks.

- Andrew

"glee" wrote:

Andrew,
Don't give up yet....let us know if you have a Winstart.bat
--
Glen Ventura, MS MVP Shell/User, A+
http://dts-l.org/goodpost.htm

Glen,

Thanks for the suggestions. In response:

I was not able to do do a clean boot (I still got routed to the Win98 set-up
wizard). After being routed to the set-up wizard and cancelling (which shut
down the PC), I restarted in Safe Mode to see what if anything happened. Even
though I had disabled Start-up Items in msconfig before attempting the clean
boot the following were checked after the attempt:

EnsoniqMixer (Sound card related, I think)
Office Startup
Refresh
Iomega Watch
Iomega Startup Options
Iomega Disk Icons
PowerReg Scheduler

Just wanted to confirm that this is alright.

Since I can't boot in anything other than Safe Mode, I'm not sure how I
would download and install the patch you suggest.

I have already used Rnav2003 to scrub the remnants of NAV 2001 from the
system. The boot problem was the result of trying to uninstall NAV 2001
through Control PanelAdd/Remove Programs. It started immediately after the
restart that was part of this process. I never got to installing NIS 2005.
There are no other Symantec products on this PC.

Some time back you asked about Reg Keys. I replied that the following was
missing:
HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\Curr entVersion\RunOnce\Setup
Is this an alright state?

Thanks for your help. All suggestions are greatly appreciated.

Andrew

"glee" wrote:

See if you can avoid the Setup Wizard at startup by doing a Clean Boot:
How to Perform Clean-Boot Troubleshooting for Windows 98
http://support.microsoft.com?kbid=192926
"CLEAN BOOT -- What it is and why you need it." by MS MVP Gary Terhune
http://grystmill.com/articles/cleanboot.htm

Post back with your results. I am not sure at this point what is causing the Setup
Wizard to be called up at startup. :-\ Still looking into that.....

For good measure, download and install this Windows update, even though it was
probably already installed once:
Windows Script 5.6 for Windows 98, Windows Millennium Edition, and Windows NT 4.0:
http://www.microsoft.com/downloads/d...displaylang=en
It often breaks and causes troubles, especially when Symantec products are involved.

Also, from Safe Mode (not the clean boot), after uninstalling all Symantec products
through Add\Remove Programs, run the removal tool or tools they provide, based on
which programs you installed and which were upgraded from what version (confusing,
eh?):

Removing your Norton program using SymNRT: (this is for removing NIS2005)
http://service1.symantec.com/SUPPORT...sv=&osv_lv l=

Removing Norton AntiVirus 2003 or earlier by using the Rnav2003.exe removal utility
when Add/Remove programs fails: (this is to remove traces of the earlier version of
NAV)
http://service1.symantec.com/SUPPORT...01092114452606

quote
If you have a 2004 or 2005 Norton program and a 2003 Norton program and removing the
programs using Add/Remove Programs fails, then uninstall the 2005 first by reading
the document for your version and program listed in the References field. When the
2005 product has been removed, then follow the steps in this document to run the
Rnav2003.exe removal tool and remove the 2003 program
/quote

You would first run SymNRT, then Rnav2003.
--
Glen Ventura, MS MVP Shell/User, A+
http://dts-l.org/goodpost.htm


"Boone" wrote in message
...
Thank you for all your support and suggestions. I haven't given up.

The winstart.bat option was already grayed out and a search of the hard
drive did not come up with anything.

I also went back and srubbed all traces of Notron and IntruderAlert while I
was at it.

Still having the same problem with booting up. Any other suggestions? Thanks.

- Andrew

"glee" wrote:

Andrew,
Don't give up yet....let us know if you have a Winstart.bat
--
Glen Ventura, MS MVP Shell/User, A+
http://dts-l.org/goodpost.htm

"Boone" wrote in message
...
Glen,

Thanks for the suggestions. In response:

I was not able to do do a clean boot (I still got routed to the Win98 set-up
wizard). After being routed to the set-up wizard and cancelling (which shut
down the PC), I restarted in Safe Mode to see what if anything happened. Even
though I had disabled Start-up Items in msconfig before attempting the clean
boot the following were checked after the attempt:

EnsoniqMixer (Sound card related, I think)

Yes, that's the sound card utility for volume and so forth.

Office Startup
Refresh
Iomega Watch
Iomega Startup Options
Iomega Disk Icons
PowerReg Scheduler

I don't understand why any of these are re-enabling themselves...they should not be.
All of them are shortcuts in the StartUp folder (Start Menu Programs
StartUp).....drag the shortcuts out of that folder and drop them on the Desktop for
now, and restart in Safe Mode. They should not re-enable themselves. Post back
with the results.


Just wanted to confirm that this is alright.

Since I can't boot in anything other than Safe Mode, I'm not sure how I
would download and install the patch you suggest.

sigh yeah.......although you could download it on another computer and burn it to
a CD to bring to the afflicted machine.


I have already used Rnav2003 to scrub the remnants of NAV 2001 from the
system. The boot problem was the result of trying to uninstall NAV 2001
through Control PanelAdd/Remove Programs. It started immediately after the
restart that was part of this process. I never got to installing NIS 2005.
There are no other Symantec products on this PC.

Some time back you asked about Reg Keys. I replied that the following was
missing:
HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\Curr entVersion\RunOnce\Setup
Is this an alright state?

Yes, that key does not exist on my machine either.


Thanks for your help. All suggestions are greatly appreciated.

Still thinking....been really busy, but hang in there.
--
Glen Ventura, MS MVP Shell/User, A+
http://dts-l.org/goodpost.htm


"glee" wrote:

See if you can avoid the Setup Wizard at startup by doing a Clean Boot:
How to Perform Clean-Boot Troubleshooting for Windows 98
http://support.microsoft.com?kbid=192926
"CLEAN BOOT -- What it is and why you need it." by MS MVP Gary Terhune
http://grystmill.com/articles/cleanboot.htm

Post back with your results. I am not sure at this point what is causing the
Setup
Wizard to be called up at startup. :-\ Still looking into that.....

For good measure, download and install this Windows update, even though it was
probably already installed once:
Windows Script 5.6 for Windows 98, Windows Millennium Edition, and Windows NT
4.0:

http://www.microsoft.com/downloads/d...displaylang=en
It often breaks and causes troubles, especially when Symantec products are
involved.

Also, from Safe Mode (not the clean boot), after uninstalling all Symantec
products
through Add\Remove Programs, run the removal tool or tools they provide, based
on
which programs you installed and which were upgraded from what version
(confusing,
eh?):

Removing your Norton program using SymNRT: (this is for removing NIS2005)

http://service1.symantec.com/SUPPORT...sv=&osv_lv l=

Removing Norton AntiVirus 2003 or earlier by using the Rnav2003.exe removal
utility
when Add/Remove programs fails: (this is to remove traces of the earlier version
of
NAV)
http://service1.symantec.com/SUPPORT...01092114452606

quote
If you have a 2004 or 2005 Norton program and a 2003 Norton program and removing
the
programs using Add/Remove Programs fails, then uninstall the 2005 first by
reading
the document for your version and program listed in the References field. When
the
2005 product has been removed, then follow the steps in this document to run the
Rnav2003.exe removal tool and remove the 2003 program
/quote

You would first run SymNRT, then Rnav2003.
--
Glen Ventura, MS MVP Shell/User, A+
http://dts-l.org/goodpost.htm


"Boone" wrote in message
...
Thank you for all your support and suggestions. I haven't given up.

The winstart.bat option was already grayed out and a search of the hard
drive did not come up with anything.

I also went back and srubbed all traces of Notron and IntruderAlert while I
was at it.

Still having the same problem with booting up. Any other suggestions? Thanks.

- Andrew

"glee" wrote:

Andrew,
Don't give up yet....let us know if you have a Winstart.bat
--
Glen Ventura, MS MVP Shell/User, A+
http://dts-l.org/goodpost.htm

Try starting the computer using "Step by step confirmation"(tap the F8 =
key
repeatedly during bootup). This should show which part of the bootup
process is being executed when the setup program is started.

Ben

"Boone" wrote in message =
...
Hi, please help I am having a problem I have never seen before.
=20
The Problem:
Whenever the PC starts it launches the Win98 Set up Wizard that asks =
you=20
your name, company name, and product key code. (I've not entered the =
info as=20
I'm not sure what it will do to the existing files.) When I hit Cancel =
the PC=20
says it can not launch Windows and shuts down. This PC has worked for =
years.
=20
What has changes/happened:
I have a win98 PC and was trying to install an upgrade to Norton =
Internet=20
Security 2005. It waned me that Norton Antivirus was installed and =
said that=20
that had to be removed through Add/Remove Programs before installing. =
I=20
uninstalled NAV 2001 through the control panel. When it warned about =
deleting=20
shared files, I said to leave all on the PC. After the uninstall, the =
PC=20
needed to reboot. After the reboot, when the PC powers up instead of=20
displaying the Windows logon box asking for User and Password, it =
launches a=20
wizard that says it's the Win98 Set-up Utility and asks for name, =
company,=20
and Product Key Code. I have not completed the wizard because (1) it =
should=20
not be launched and (2) I'm not sure what it's going to do to the =
files=20
already on the PC.
=20
Additional Information:
The PC will load in Safe Mode and all user and program files that I =
can=20
identify seem to be present. But. obviously something has been deleted =
or=20
corrupted. The question is what?
=20
Question:
What should I do to fix this so that when Win98 launches it will not =
think=20
it needs to run set-up, but just allow my user to login and use their =
PC.
=20
Thanks.
=20
- Andrew

Ben,

Thanks for jumping in here. All help is greatly appreciated!

Running a step-by-step boot results in the following:

Process System Registry
Startup log (bootlog.txt)
Device= C:\Windows\Himem.sys
Device=C:|Windwos\DBLBuff.sys
Device=C:|Windwos\IFSHLP.sys

Process Startup comand file (autoexec.bat)
[Here it individually selects each line in the autoexec file]
Win
Load all windows drivers
vnetsup.vxd
ndis.vxd
ndis2sup.vxd
javasup.vxd
C:\Windows\System\vrtwd.386
C:\Windows\System\vfixd.vxd
vnetbios.vxd
c:\Progra~1\Cyberm~1\cmapieng.vxd
c:\Progra~1\Cyberm~1\cyberkrn.vxd
c:\Progra~1\Cyberm~1\vshinit.vxd
vgartd.vxd
vredir.vxd
dfs.vxd
msmouse.vxd

[...and at this point the PC boots to the Win98 Set-up Wizard]

Any ideas???

Thanks.
- Andrew

"Ben Myers" wrote:

Try starting the computer using "Step by step confirmation"(tap the F8 key
repeatedly during bootup). This should show which part of the bootup
process is being executed when the setup program is started.

Ben

Glen,

just thought I'd let you know that dragging the items from the starup folder
prevented them from re-enabling themselves. The only item that was not in
the star-up folder was EnsoniqMixer, this did re-enable itself eventhough I
had disabled it in msconfig.

I look forward to your suggestion. Thanks.

Andrew

"glee" wrote:

I don't understand why any of these are re-enabling themselves...they
should not be.
All of them are shortcuts in the StartUp folder (Start Menu Programs
StartUp).....drag the shortcuts out of that folder and drop them on the
Desktop for
now, and restart in Safe Mode. They should not re-enable themselves. Post
back
with the results.