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Unable to Install Driver



 
 
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  #21  
Old June 9th 09, 09:52 AM posted to microsoft.public.windowsme.networking
Noel Paton[_3_]
External Usenet User
 
Posts: 229
Default Unable to Install Driver

http://support.microsoft.com/?kbid=301540 (which is still available) is also
relevant here, although there the cause is slightly different, the result is
the same, and the removal procedure is identical.
I doubt very much that MS will offer the hotfix any more - as they aren't
delivered in the same way as they were at the time that ME was supported -
and anyhow, the best solution is to remove all traces of Symantec software
from any ME system (as I know you've already said, Mike).


--
Noel Paton
CrashFixPC

Nil Carborundum Illegitemi
www.crashfixpc.co.uk
"Mike M" wrote in message
...
John,

Oh dear. I thought we might have been on to something. Norton System
Doctor is well known for populating the Windows\Inf folder with thousands
of zero byte oem*.inf files, so many that it fills the directory structure
preventing the creation of further files and thus preventing the
installation of new devices or any app using an inf file.

This used to be documented in Microsoft Knowledge Base (KB 281967 -
"Computer Stops Responding (Hangs) During Setup, Installing Updates, or
Adding New Hardware") but sadly the article is no longer available having
been withdrawn, like most other Win Me related KB articles, since Win Me
fell out of extended support in June 2006.

[Ponders.] The files are usually hidden so could you please check the
Windows\Inf folder again but this time first enable the viewing of hidden
system files in Explorer (Tools | Folder Options | View and check "Show
hidden files and folders" and uncheck "Hide protected operating system
files"). Does this reveal anything?

PS Out tonite; will pick up your response tomorrow. - Thanks again


No problem - I've other things to do also so don't know how much time I'll
be at the keyboard tonight.
--
Mike Maltby




JohnN wrote:

Hi Mike,

C:\Windows\Inf folder:

575 Files including 3Folders: Catalog,Other,and QFE.

No Zero bytes size files; some 1Kbyte.

OEM* Files = oem1,oem2,oem3 and OEMCPL

Does this indicate something?

I have deleted all files ref. 'Symantec' or 'Norton'

Regards John

PS Out tonite; will pick up your response tomorrow. - Thanks again John



  #22  
Old June 9th 09, 09:59 AM posted to microsoft.public.windowsme.networking
JohnN
External Usenet User
 
Posts: 24
Default Unable to Install Driver


"Mike M" wrote in message
...
John,

Oh dear. I thought we might have been on to something. Norton System
Doctor is well known for populating the Windows\Inf folder with thousands
of zero byte oem*.inf files, so many that it fills the directory structure
preventing the creation of further files and thus preventing the
installation of new devices or any app using an inf file.

This used to be documented in Microsoft Knowledge Base (KB 281967 -
"Computer Stops Responding (Hangs) During Setup, Installing Updates, or
Adding New Hardware") but sadly the article is no longer available having
been withdrawn, like most other Win Me related KB articles, since Win Me
fell out of extended support in June 2006.

[Ponders.] The files are usually hidden so could you please check the
Windows\Inf folder again but this time first enable the viewing of hidden
system files in Explorer (Tools | Folder Options | View and check "Show
hidden files and folders" and uncheck "Hide protected operating system


I had 'view hidden files 'checked previously but now I have also checked
'Hide protected---------' also.
Following this latter move do you want me to view elsewhere?

The number of objects(files)in 'inf' folder shown is still 575!

I have also run a Registry Cleaner program but problem still remains.


files"). Does this reveal anything?

PS Out tonite; will pick up your response tomorrow. - Thanks again


No problem - I've other things to do also so don't know how much time I'll
be at the keyboard tonight.
--
Mike Maltby




JohnN wrote:

Hi Mike,

C:\Windows\Inf folder:

575 Files including 3Folders: Catalog,Other,and QFE.

No Zero bytes size files; some 1Kbyte.

OEM* Files = oem1,oem2,oem3 and OEMCPL

Does this indicate something?

I have deleted all files ref. 'Symantec' or 'Norton'

Regards John

PS Out tonite; will pick up your response tomorrow. - Thanks again John




  #23  
Old June 9th 09, 11:04 AM posted to microsoft.public.windowsme.networking
Noel Paton[_3_]
External Usenet User
 
Posts: 229
Default Unable to Install Driver

Oh dear! - what is this obsession that people have with registry cleaners?
Which one did you run? does it store a backup you can use to recover the
original position? (If so, the please use it!)

Registry cleaners should only be used by those who know enough about the
registry that they don't need one

More often than not, when using registry cleaners, the system ends up in a
worse state than previously, due to either faults in the cleaners detection
process, or faults in its logic.
either way, using one as a problem-solving tool is tantamount to throwing
out the baby with the bathwater - and then throwing the bath away as well.

--
Noel Paton
CrashFixPC

Nil Carborundum Illegitemi
www.crashfixpc.co.uk
"JohnN" wrote in message
. uk...

"Mike M" wrote in message
...
John,

Oh dear. I thought we might have been on to something. Norton System
Doctor is well known for populating the Windows\Inf folder with thousands
of zero byte oem*.inf files, so many that it fills the directory
structure preventing the creation of further files and thus preventing
the installation of new devices or any app using an inf file.

This used to be documented in Microsoft Knowledge Base (KB 281967 -
"Computer Stops Responding (Hangs) During Setup, Installing Updates, or
Adding New Hardware") but sadly the article is no longer available having
been withdrawn, like most other Win Me related KB articles, since Win Me
fell out of extended support in June 2006.

[Ponders.] The files are usually hidden so could you please check the
Windows\Inf folder again but this time first enable the viewing of hidden
system files in Explorer (Tools | Folder Options | View and check "Show
hidden files and folders" and uncheck "Hide protected operating system


I had 'view hidden files 'checked previously but now I have also checked
'Hide protected---------' also.
Following this latter move do you want me to view elsewhere?

The number of objects(files)in 'inf' folder shown is still 575!

I have also run a Registry Cleaner program but problem still remains.


files"). Does this reveal anything?

PS Out tonite; will pick up your response tomorrow. - Thanks again


No problem - I've other things to do also so don't know how much time
I'll be at the keyboard tonight.
--
Mike Maltby




JohnN wrote:

Hi Mike,

C:\Windows\Inf folder:

575 Files including 3Folders: Catalog,Other,and QFE.

No Zero bytes size files; some 1Kbyte.

OEM* Files = oem1,oem2,oem3 and OEMCPL

Does this indicate something?

I have deleted all files ref. 'Symantec' or 'Norton'

Regards John

PS Out tonite; will pick up your response tomorrow. - Thanks again John





  #24  
Old June 9th 09, 11:16 AM posted to microsoft.public.windowsme.networking
Mike M
External Usenet User
 
Posts: 2,047
Default Unable to Install Driver

I have also run a Registry Cleaner program but problem still remains.

John,

Regrettably I have nothing to add to Noel's comment on the subject. All
registry cleaners, like all domestic products from Symantec, should be
consigned to the rubbish bin and never go near a computer.

I'm at a loss as to why the driver install is hanging and not completing.
Something is stopping it. If it were an NT based system such as XP I'd now
be looking at registry permissions but that's not a factor on Win 9x systems
such as Win Me.
--
Mike Maltby



JohnN wrote:

I had 'view hidden files 'checked previously but now I have also
checked 'Hide protected---------' also.
Following this latter move do you want me to view elsewhere?

The number of objects(files)in 'inf' folder shown is still 575!

I have also run a Registry Cleaner program but problem still remains.


  #25  
Old June 9th 09, 02:36 PM posted to microsoft.public.windowsme.networking
JohnN
External Usenet User
 
Posts: 24
Default Unable to Install Driver

Hi Mike,

If I were to re-install WinME over the existing Op System, is it possible
this may remove problem.However I would want to retain existing files and
programs; would this be OK?

Regards John

"Mike M" wrote in message
...
I have also run a Registry Cleaner program but problem still remains.


John,

Regrettably I have nothing to add to Noel's comment on the subject. All
registry cleaners, like all domestic products from Symantec, should be
consigned to the rubbish bin and never go near a computer.

I'm at a loss as to why the driver install is hanging and not completing.
Something is stopping it. If it were an NT based system such as XP I'd
now be looking at registry permissions but that's not a factor on Win 9x
systems such as Win Me.
--
Mike Maltby



JohnN wrote:

I had 'view hidden files 'checked previously but now I have also
checked 'Hide protected---------' also.
Following this latter move do you want me to view elsewhere?

The number of objects(files)in 'inf' folder shown is still 575!

I have also run a Registry Cleaner program but problem still remains.




  #26  
Old June 9th 09, 03:35 PM posted to microsoft.public.windowsme.networking
Mike M
External Usenet User
 
Posts: 2,047
Default Unable to Install Driver

JohnN wrote:

Hi Mike,

If I were to re-install WinME over the existing Op System, is it
possible this may remove problem.However I would want to retain
existing files and programs; would this be OK?


John,

Possibly but it depends on how deep seated the problem is.

Note however that if you do decide to re-install Win Me over itself there
are two essential actions you must take first. The first being to uninstall
IE6 if installed otherwise IE and many other associated files will end up as
incompatible versions and cause problems not only with IE but other
components of the operating system that use those files. Secondly, if you
have WMP 9 installed, it is essential that you either delete or rename the
file wmploc.dll to say wmploc.old before carrying out the re-install.

Noel has some notes
(http://www.crashfixpc.co.uk/ME_Gen/r...ver_itself.htm) on
re-installing Win Me that you might want to read before you start.
--
Mike Maltby



  #27  
Old June 9th 09, 06:10 PM posted to microsoft.public.windowsme.networking
Mart
External Usenet User
 
Posts: 1,190
Default Unable to Install Driver

Mike wrote:-

..... What continues to intrigue me is that you continue
to describe the device as being for Windows XP/Vista
so unless it is specifically designed for use with Win Me
**you are quite possibly wasting your time.**


Hi Mike & John,

'Scuse butinski (and pardon me if I've missed some of the thread) ... but
although :-
http://www.edimax.co.uk/en/support_d...id=1&pl2_id=44
implies that the EW-7318USg works with WinMe, in section 1.3 on page 5 of
the User Manual :-
http://www.edimax.co.uk/images/Image...anual-0710.pdf
WinMe is not included in the compatibility list - AND goes on to say the it
"May not work on USB 1.1 port, and performance will be greatly reduced"

Further - according to the User Manual - there is a 'correct sequence' of
installing the Software (and drivers) by first cancelling the 'Found New
Hardware Wizard' (see p20) then go to p23 'Software Installation'

My own experience with a Siemens Gigabit 108 USB WiFi stick was that you
MUST follow that (or at least a very similar sequence) to get it to work
with USB 1.1 - and even using USB 2.0 (via a PCMCIA card on WinMe laptop) I
found it very iffy to setup and run. Pointing the 'found new hardware'
wizard to the .inf file was not a solution.

Mart


"Mike M" wrote in message
...
John,

Can you extract the contents of the "Application Program File" or when you
run it does it create a folder and expand its contents in to a folder in
say the C:\Windows\Temp folder? If so look for an inf file (it helps to
NOT have file extensions hidden in Windows Explorer), select, right click
and then Install. Alternatively if the usb wi-fi device appears in the
Device Manager as "unknown device", select, right click, then Properties |
Drivers | Update Driver, select "Specify the location of the driver" then
click Next, click Specify a location and browse to the folder containing
the driver inf file and continue until finished.

If this still doesn't work why not post details of the device you are
trying to install, such as manufacturer/vendor and model, a detail I can't
find in any of your posts but I may have missed it. Knowing such details
helps enormously those you are asking for help. What continues to
intrigue me is that you continue to describe the device as being for
Windows XP/Vista so unless it is specifically designed for use with Win Me
you are quite possibly wasting your time.
--
Mike Maltby



JohnN wrote:

I want to install a WindowsXP/Vista USB/Wireless adapter on my
Windows ME pc.Consequently I have downloaded a WinME Driver in the
form of a 'zip' file from the adapter vendor.I have unzipped the file
to give the Application Program file, but when I run this file to
install the Driver the installation stops running mid way and does
not complete( it 'hangs').The result is no driver is installed. Does
anyone know what the problem is and how I might resolve it, without
having to purchase a WinME USB/WIRELESS adapter.

Thanks J.




  #28  
Old June 10th 09, 10:11 AM posted to microsoft.public.windowsme.networking
JohnN
External Usenet User
 
Posts: 24
Default Unable to Install Driver

Thanks for your comments Mark,

I'm aware of manual text but following the instructions as stated, it
depends on having the the correct Install disc for ME(not available); The
reason I;m trying to install from downloaded Driver(ME) is because my
adapter is XP/Vista compatible and when I follow manual instructions I get
message 'Incorrect Op system' as you would expect!;hence need to download
suitable driver.

John

"Mart" wrote in message
...
Mike wrote:-

..... What continues to intrigue me is that you continue
to describe the device as being for Windows XP/Vista
so unless it is specifically designed for use with Win Me
**you are quite possibly wasting your time.**


Hi Mike & John,

'Scuse butinski (and pardon me if I've missed some of the thread) ... but
although :-
http://www.edimax.co.uk/en/support_d...id=1&pl2_id=44
implies that the EW-7318USg works with WinMe, in section 1.3 on page 5 of
the User Manual :-
http://www.edimax.co.uk/images/Image...anual-0710.pdf
WinMe is not included in the compatibility list - AND goes on to say the
it "May not work on USB 1.1 port, and performance will be greatly reduced"

Further - according to the User Manual - there is a 'correct sequence' of
installing the Software (and drivers) by first cancelling the 'Found New
Hardware Wizard' (see p20) then go to p23 'Software Installation'

My own experience with a Siemens Gigabit 108 USB WiFi stick was that you
MUST follow that (or at least a very similar sequence) to get it to work
with USB 1.1 - and even using USB 2.0 (via a PCMCIA card on WinMe laptop)
I found it very iffy to setup and run. Pointing the 'found new hardware'
wizard to the .inf file was not a solution.

Mart


"Mike M" wrote in message
...
John,

Can you extract the contents of the "Application Program File" or when
you run it does it create a folder and expand its contents in to a folder
in say the C:\Windows\Temp folder? If so look for an inf file (it helps
to NOT have file extensions hidden in Windows Explorer), select, right
click and then Install. Alternatively if the usb wi-fi device appears in
the Device Manager as "unknown device", select, right click, then
Properties | Drivers | Update Driver, select "Specify the location of the
driver" then click Next, click Specify a location and browse to the
folder containing the driver inf file and continue until finished.

If this still doesn't work why not post details of the device you are
trying to install, such as manufacturer/vendor and model, a detail I
can't find in any of your posts but I may have missed it. Knowing such
details helps enormously those you are asking for help. What continues
to intrigue me is that you continue to describe the device as being for
Windows XP/Vista so unless it is specifically designed for use with Win
Me you are quite possibly wasting your time.
--
Mike Maltby



JohnN wrote:

I want to install a WindowsXP/Vista USB/Wireless adapter on my
Windows ME pc.Consequently I have downloaded a WinME Driver in the
form of a 'zip' file from the adapter vendor.I have unzipped the file
to give the Application Program file, but when I run this file to
install the Driver the installation stops running mid way and does
not complete( it 'hangs').The result is no driver is installed. Does
anyone know what the problem is and how I might resolve it, without
having to purchase a WinME USB/WIRELESS adapter.

Thanks J.






  #29  
Old June 10th 09, 12:08 PM posted to microsoft.public.windowsme.networking
Mike M
External Usenet User
 
Posts: 2,047
Default Unable to Install Driver

Mart,

What concerns me here is that John seemingly cannot even get the driver to
install, instead the installer just hangs and never completes. If he could
at least do this he might be able to proceed, and yes I am aware of the
importance of installing the drivers before inserting the device, but unless
he can get the driver to install I feel he is going nowhere. In contrast it
took some 15 seconds or so for the installer to install the drivers on a Win
Me system here although that is where I had to stop since I don't have an
EW-7318USg to test whether the driver installation was correct.
--
Mike Maltby



Mart wrote:

Hi Mike & John,

'Scuse butinski (and pardon me if I've missed some of the thread) ...
but although :-
http://www.edimax.co.uk/en/support_d...id=1&pl2_id=44
implies that the EW-7318USg works with WinMe, in section 1.3 on page
5 of the User Manual :-
http://www.edimax.co.uk/images/Image...anual-0710.pdf
WinMe is not included in the compatibility list - AND goes on to say
the it "May not work on USB 1.1 port, and performance will be greatly
reduced"
Further - according to the User Manual - there is a 'correct
sequence' of installing the Software (and drivers) by first
cancelling the 'Found New Hardware Wizard' (see p20) then go to p23
'Software Installation'
My own experience with a Siemens Gigabit 108 USB WiFi stick was that
you MUST follow that (or at least a very similar sequence) to get it
to work with USB 1.1 - and even using USB 2.0 (via a PCMCIA card on
WinMe laptop) I found it very iffy to setup and run. Pointing the
'found new hardware' wizard to the .inf file was not a solution.


  #30  
Old June 10th 09, 01:24 PM posted to microsoft.public.windowsme.networking
Mike M
External Usenet User
 
Posts: 2,047
Default Unable to Install Driver

John,

Nevertheless you should still be able to install the driver regardless of
whether it will work with the adapter on Win Me. That is something you have
apparently been unable to do up until now on your Win Me system. Until you
can get the driver to install (and I have demonstrated to my satisfaction
that it will install on a system running Win Me, but cannot determine
whether it works or not as I don't have an EW-7318Ug adapter with which to
test), there is no point in inserting the usb adapter.

I'm tempted to buy an Edimax EW-7318Ug and see it I can get it to work on a
Win Me box as I see they are available at CCL Computers for £8.12 including
p+p. I'll have to think about it though as my Netgear DG834PN router seems
to have died overnight and I've had to drop back to my ISP supplied TG585v7
which I find a horrible bit of kit.
--
Mike Maltby



JohnN wrote:

Thanks for your comments Mark,

I'm aware of manual text but following the instructions as stated, it
depends on having the the correct Install disc for ME(not available);
The reason I;m trying to install from downloaded Driver(ME) is
because my adapter is XP/Vista compatible and when I follow manual
instructions I get message 'Incorrect Op system' as you would
expect!;hence need to download suitable driver.


 




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