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#1
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Me freezes at destop window after clean install
I've recently done a clean reinstall of Windows ME on an IBM NetVista desktop
(2251-TAU) using the product recovery CDs that came with the system. The clean install finishes without any problems/errors and then goes into the final bootup of Me. It gets to the desktop window, loads the icons on the desktop and the system tray and then freezes always at the same place every time. I've tried just about everything including scandisk /all (comes up clean) scanreg /fix (fixes registry), memory test (clean), ran diagnostics on all hardware (clean). I only have physically installed the monitor (E74), mouse, keyboard, and the cards that came with the original system. During setup I chose not to set up internet access (will do that later). Any ideas of why I'm getting the freeze at the desktop always at the same place. Any tools I can use to see what is locking up/freezing Me? Thanks so much for any help you may be able to provide. This is driving me nuts! |
#2
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Me freezes at destop window after clean install
helpMe wrote :-
Any tools I can use to see what is locking up/freezing Me? Maybe .. a couple of possible options 1) You could try inspecting Device Manager (in Safe Mode) to see if there are any conflicts in loading hardware - assuming you can boot into Safe Mode! And/or 2) Either boot into Safe Mode or even Real Mode DOS (using the WinMe EBD or Startup Floppy) and inspect the bootlog.txt file in the root folder, (N.B. You may have to use your startup menu to 'create' a fresh bootlog.txt file). The final entries *might* give you a clue as to what's causing the failure. A further tool is 'Boot Log Analyser' (Freeware) utility from :- http://dialspace.dial.pipex.com/town/terrace/pk29/ which *may* help you make more sense of the bootlog.txt file - but you'll probably have to adapt it to work on your 'working' pc having copied bootlog.txt to a floppy disk. BTW - In spite of what it says, BLA also works on WinMe!! (And XP, if you are using it just to inspect the file) Mart "helpMe" wrote in message ... I've recently done a clean reinstall of Windows ME on an IBM NetVista desktop (2251-TAU) using the product recovery CDs that came with the system. The clean install finishes without any problems/errors and then goes into the final bootup of Me. It gets to the desktop window, loads the icons on the desktop and the system tray and then freezes always at the same place every time. I've tried just about everything including scandisk /all (comes up clean) scanreg /fix (fixes registry), memory test (clean), ran diagnostics on all hardware (clean). I only have physically installed the monitor (E74), mouse, keyboard, and the cards that came with the original system. During setup I chose not to set up internet access (will do that later). Any ideas of why I'm getting the freeze at the desktop always at the same place. Any tools I can use to see what is locking up/freezing Me? Thanks so much for any help you may be able to provide. This is driving me nuts! |
#3
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Me freezes at destop window after clean install
Hi Mart, thanks for your quick reply. I unfortunately can't get into safe
mode (it also freezes after the desktop is loaded). Also, I did create and look at the bootlog.txt. and didn't find anything unusual (no errors, failures, etc.). I will try Boot Log Analyser. Can you run this without having a working Me system? Also, Me setup installs ATI Multimedia Center. Anyway to disable that? Thanks again for your help "Mart" wrote: helpMe wrote :- Any tools I can use to see what is locking up/freezing Me? Maybe .. a couple of possible options 1) You could try inspecting Device Manager (in Safe Mode) to see if there are any conflicts in loading hardware - assuming you can boot into Safe Mode! And/or 2) Either boot into Safe Mode or even Real Mode DOS (using the WinMe EBD or Startup Floppy) and inspect the bootlog.txt file in the root folder, (N.B. You may have to use your startup menu to 'create' a fresh bootlog.txt file). The final entries *might* give you a clue as to what's causing the failure. A further tool is 'Boot Log Analyser' (Freeware) utility from :- http://dialspace.dial.pipex.com/town/terrace/pk29/ which *may* help you make more sense of the bootlog.txt file - but you'll probably have to adapt it to work on your 'working' pc having copied bootlog.txt to a floppy disk. BTW - In spite of what it says, BLA also works on WinMe!! (And XP, if you are using it just to inspect the file) Mart "helpMe" wrote in message ... I've recently done a clean reinstall of Windows ME on an IBM NetVista desktop (2251-TAU) using the product recovery CDs that came with the system. The clean install finishes without any problems/errors and then goes into the final bootup of Me. It gets to the desktop window, loads the icons on the desktop and the system tray and then freezes always at the same place every time. I've tried just about everything including scandisk /all (comes up clean) scanreg /fix (fixes registry), memory test (clean), ran diagnostics on all hardware (clean). I only have physically installed the monitor (E74), mouse, keyboard, and the cards that came with the original system. During setup I chose not to set up internet access (will do that later). Any ideas of why I'm getting the freeze at the desktop always at the same place. Any tools I can use to see what is locking up/freezing Me? Thanks so much for any help you may be able to provide. This is driving me nuts! |
#4
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Me freezes at destop window after clean install
As a matter of interest, what sort of size is the bootlog.txt file?
Mine is about 90 Kb Is there a bootlog.prv there too - and if so, what size? What are their last entries (assuming both files)? If they concern hardware then that *may* be a clue. In the meantime try "Windows Millennium Edition Setup.txt File Contents" http://support.microsoft.com/kb/271240/en-us Eliminate possible BIOS AV settings etc. In your first post, you mentioned :- I only have physically installed the monitor (E74), mouse, keyboard, and the cards that came with the original system. Cards! What cards? Might be worth removing one or two, e.g. your modem and perhaps your sound card - at least until you can get beyond the current 'barrier'. Also confirm that all is OK in Real Mode DOS (Startup floppy) and confirm that all is well in the Help option - might even be worth confirming that your RAM is good. Check your RAM and confirm that it's all OK. Test your memory chips using Simmtester's DocMemory (free) from http://www.simmtester.com/page/products/doc/docinfo.asp and create the boot disk from that - run it overnight if necessary, to check the RAM. Your symptoms certainly suggest a hardware/driver issue. Mart "helpMe" wrote in message ... Hi Mart, thanks for your quick reply. I unfortunately can't get into safe mode (it also freezes after the desktop is loaded). Also, I did create and look at the bootlog.txt. and didn't find anything unusual (no errors, failures, etc.). I will try Boot Log Analyser. Can you run this without having a working Me system? Also, Me setup installs ATI Multimedia Center. Anyway to disable that? Thanks again for your help "Mart" wrote: helpMe wrote :- Any tools I can use to see what is locking up/freezing Me? Maybe .. a couple of possible options 1) You could try inspecting Device Manager (in Safe Mode) to see if there are any conflicts in loading hardware - assuming you can boot into Safe Mode! And/or 2) Either boot into Safe Mode or even Real Mode DOS (using the WinMe EBD or Startup Floppy) and inspect the bootlog.txt file in the root folder, (N.B. You may have to use your startup menu to 'create' a fresh bootlog.txt file). The final entries *might* give you a clue as to what's causing the failure. A further tool is 'Boot Log Analyser' (Freeware) utility from :- http://dialspace.dial.pipex.com/town/terrace/pk29/ which *may* help you make more sense of the bootlog.txt file - but you'll probably have to adapt it to work on your 'working' pc having copied bootlog.txt to a floppy disk. BTW - In spite of what it says, BLA also works on WinMe!! (And XP, if you are using it just to inspect the file) Mart "helpMe" wrote in message ... I've recently done a clean reinstall of Windows ME on an IBM NetVista desktop (2251-TAU) using the product recovery CDs that came with the system. The clean install finishes without any problems/errors and then goes into the final bootup of Me. It gets to the desktop window, loads the icons on the desktop and the system tray and then freezes always at the same place every time. I've tried just about everything including scandisk /all (comes up clean) scanreg /fix (fixes registry), memory test (clean), ran diagnostics on all hardware (clean). I only have physically installed the monitor (E74), mouse, keyboard, and the cards that came with the original system. During setup I chose not to set up internet access (will do that later). Any ideas of why I'm getting the freeze at the desktop always at the same place. Any tools I can use to see what is locking up/freezing Me? Thanks so much for any help you may be able to provide. This is driving me nuts! |
#5
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Me freezes at destop window after clean install
Hi Mart, thanks for all your good advice and information. I will try some of
these and get back to you. Thanks again. "Mart" wrote: As a matter of interest, what sort of size is the bootlog.txt file? Mine is about 90 Kb Is there a bootlog.prv there too - and if so, what size? What are their last entries (assuming both files)? If they concern hardware then that *may* be a clue. In the meantime try "Windows Millennium Edition Setup.txt File Contents" http://support.microsoft.com/kb/271240/en-us Eliminate possible BIOS AV settings etc. In your first post, you mentioned :- I only have physically installed the monitor (E74), mouse, keyboard, and the cards that came with the original system. Cards! What cards? Might be worth removing one or two, e.g. your modem and perhaps your sound card - at least until you can get beyond the current 'barrier'. Also confirm that all is OK in Real Mode DOS (Startup floppy) and confirm that all is well in the Help option - might even be worth confirming that your RAM is good. Check your RAM and confirm that it's all OK. Test your memory chips using Simmtester's DocMemory (free) from http://www.simmtester.com/page/products/doc/docinfo.asp and create the boot disk from that - run it overnight if necessary, to check the RAM. Your symptoms certainly suggest a hardware/driver issue. Mart "helpMe" wrote in message ... Hi Mart, thanks for your quick reply. I unfortunately can't get into safe mode (it also freezes after the desktop is loaded). Also, I did create and look at the bootlog.txt. and didn't find anything unusual (no errors, failures, etc.). I will try Boot Log Analyser. Can you run this without having a working Me system? Also, Me setup installs ATI Multimedia Center. Anyway to disable that? Thanks again for your help "Mart" wrote: helpMe wrote :- Any tools I can use to see what is locking up/freezing Me? Maybe .. a couple of possible options 1) You could try inspecting Device Manager (in Safe Mode) to see if there are any conflicts in loading hardware - assuming you can boot into Safe Mode! And/or 2) Either boot into Safe Mode or even Real Mode DOS (using the WinMe EBD or Startup Floppy) and inspect the bootlog.txt file in the root folder, (N.B. You may have to use your startup menu to 'create' a fresh bootlog.txt file). The final entries *might* give you a clue as to what's causing the failure. A further tool is 'Boot Log Analyser' (Freeware) utility from :- http://dialspace.dial.pipex.com/town/terrace/pk29/ which *may* help you make more sense of the bootlog.txt file - but you'll probably have to adapt it to work on your 'working' pc having copied bootlog.txt to a floppy disk. BTW - In spite of what it says, BLA also works on WinMe!! (And XP, if you are using it just to inspect the file) Mart "helpMe" wrote in message ... I've recently done a clean reinstall of Windows ME on an IBM NetVista desktop (2251-TAU) using the product recovery CDs that came with the system. The clean install finishes without any problems/errors and then goes into the final bootup of Me. It gets to the desktop window, loads the icons on the desktop and the system tray and then freezes always at the same place every time. I've tried just about everything including scandisk /all (comes up clean) scanreg /fix (fixes registry), memory test (clean), ran diagnostics on all hardware (clean). I only have physically installed the monitor (E74), mouse, keyboard, and the cards that came with the original system. During setup I chose not to set up internet access (will do that later). Any ideas of why I'm getting the freeze at the desktop always at the same place. Any tools I can use to see what is locking up/freezing Me? Thanks so much for any help you may be able to provide. This is driving me nuts! |
#6
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Me freezes at destop window after clean install
Hi Mart, I did try a few things. I did test my memory chips using
Simmtester's DocMemory and everything checked out fine. Also, the size of my bootlog.txt file is 65,377. The last 2 entries are [0016FFFB] Enumerating Standard Floppy Disk Controller (ACPI\PNP0700\0) [0016FFFC] Enumerating Standard Floppy Disk Controller (ACPI\PNP0700\0) I will try a few more things tomorrow. Thanks "helpMe" wrote: Hi Mart, thanks for all your good advice and information. I will try some of these and get back to you. Thanks again. "Mart" wrote: As a matter of interest, what sort of size is the bootlog.txt file? Mine is about 90 Kb Is there a bootlog.prv there too - and if so, what size? What are their last entries (assuming both files)? If they concern hardware then that *may* be a clue. In the meantime try "Windows Millennium Edition Setup.txt File Contents" http://support.microsoft.com/kb/271240/en-us Eliminate possible BIOS AV settings etc. In your first post, you mentioned :- I only have physically installed the monitor (E74), mouse, keyboard, and the cards that came with the original system. Cards! What cards? Might be worth removing one or two, e.g. your modem and perhaps your sound card - at least until you can get beyond the current 'barrier'. Also confirm that all is OK in Real Mode DOS (Startup floppy) and confirm that all is well in the Help option - might even be worth confirming that your RAM is good. Check your RAM and confirm that it's all OK. Test your memory chips using Simmtester's DocMemory (free) from http://www.simmtester.com/page/products/doc/docinfo.asp and create the boot disk from that - run it overnight if necessary, to check the RAM. Your symptoms certainly suggest a hardware/driver issue. Mart "helpMe" wrote in message ... Hi Mart, thanks for your quick reply. I unfortunately can't get into safe mode (it also freezes after the desktop is loaded). Also, I did create and look at the bootlog.txt. and didn't find anything unusual (no errors, failures, etc.). I will try Boot Log Analyser. Can you run this without having a working Me system? Also, Me setup installs ATI Multimedia Center. Anyway to disable that? Thanks again for your help "Mart" wrote: helpMe wrote :- Any tools I can use to see what is locking up/freezing Me? Maybe .. a couple of possible options 1) You could try inspecting Device Manager (in Safe Mode) to see if there are any conflicts in loading hardware - assuming you can boot into Safe Mode! And/or 2) Either boot into Safe Mode or even Real Mode DOS (using the WinMe EBD or Startup Floppy) and inspect the bootlog.txt file in the root folder, (N.B. You may have to use your startup menu to 'create' a fresh bootlog.txt file). The final entries *might* give you a clue as to what's causing the failure. A further tool is 'Boot Log Analyser' (Freeware) utility from :- http://dialspace.dial.pipex.com/town/terrace/pk29/ which *may* help you make more sense of the bootlog.txt file - but you'll probably have to adapt it to work on your 'working' pc having copied bootlog.txt to a floppy disk. BTW - In spite of what it says, BLA also works on WinMe!! (And XP, if you are using it just to inspect the file) Mart "helpMe" wrote in message ... I've recently done a clean reinstall of Windows ME on an IBM NetVista desktop (2251-TAU) using the product recovery CDs that came with the system. The clean install finishes without any problems/errors and then goes into the final bootup of Me. It gets to the desktop window, loads the icons on the desktop and the system tray and then freezes always at the same place every time. I've tried just about everything including scandisk /all (comes up clean) scanreg /fix (fixes registry), memory test (clean), ran diagnostics on all hardware (clean). I only have physically installed the monitor (E74), mouse, keyboard, and the cards that came with the original system. During setup I chose not to set up internet access (will do that later). Any ideas of why I'm getting the freeze at the desktop always at the same place. Any tools I can use to see what is locking up/freezing Me? Thanks so much for any help you may be able to provide. This is driving me nuts! |
#7
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Me freezes at destop window after clean install
Hi Mart, some additional info. There is a bootlog.prv file. Its size is 82,641.
The last 4 entries a [000CB602] Enumerating Microsoft Streaming Tee/Sink-to-Sink Converter (SW\{CFD669F1-9BC2-11D0-8299-0000F822FE8A}\{CF1DDA2C-9743-11D0-A3EE-00A0C9223196}) [000CB602] Enumerated Microsoft Streaming Tee/Sink-to-Sink Converter (SW\{CFD669F1-9BC2-11D0-8299-0000F822FE8A}\{CF1DDA2C-9743-11D0-A3EE-00A0C9223196}) [000CB602] Enumerating Microsoft Streaming Tee/Sink-to-Sink Converter (SW\{CFD669F1-9BC2-11D0-8299-0000F822FE8A}\{0A4252A0-7E70-11D0-A506-28DB04C9223196}) [000CB602] Enumerated Microsoft Streaming Tee/Sink-to-Sink Converter (SW\{CFD669F1-9BC2-11D0-8299-0000F822FE8A}\{0A4252A0-7E70-11D0-A506-28DB04C9223196}) Thanks! "helpMe" wrote: Hi Mart, I did try a few things. I did test my memory chips using Simmtester's DocMemory and everything checked out fine. Also, the size of my bootlog.txt file is 65,377. The last 2 entries are [0016FFFB] Enumerating Standard Floppy Disk Controller (ACPI\PNP0700\0) [0016FFFC] Enumerating Standard Floppy Disk Controller (ACPI\PNP0700\0) I will try a few more things tomorrow. Thanks "helpMe" wrote: Hi Mart, thanks for all your good advice and information. I will try some of these and get back to you. Thanks again. "Mart" wrote: As a matter of interest, what sort of size is the bootlog.txt file? Mine is about 90 Kb Is there a bootlog.prv there too - and if so, what size? What are their last entries (assuming both files)? If they concern hardware then that *may* be a clue. In the meantime try "Windows Millennium Edition Setup.txt File Contents" http://support.microsoft.com/kb/271240/en-us Eliminate possible BIOS AV settings etc. In your first post, you mentioned :- I only have physically installed the monitor (E74), mouse, keyboard, and the cards that came with the original system. Cards! What cards? Might be worth removing one or two, e.g. your modem and perhaps your sound card - at least until you can get beyond the current 'barrier'. Also confirm that all is OK in Real Mode DOS (Startup floppy) and confirm that all is well in the Help option - might even be worth confirming that your RAM is good. Check your RAM and confirm that it's all OK. Test your memory chips using Simmtester's DocMemory (free) from http://www.simmtester.com/page/products/doc/docinfo.asp and create the boot disk from that - run it overnight if necessary, to check the RAM. Your symptoms certainly suggest a hardware/driver issue. Mart "helpMe" wrote in message ... Hi Mart, thanks for your quick reply. I unfortunately can't get into safe mode (it also freezes after the desktop is loaded). Also, I did create and look at the bootlog.txt. and didn't find anything unusual (no errors, failures, etc.). I will try Boot Log Analyser. Can you run this without having a working Me system? Also, Me setup installs ATI Multimedia Center. Anyway to disable that? Thanks again for your help "Mart" wrote: helpMe wrote :- Any tools I can use to see what is locking up/freezing Me? Maybe .. a couple of possible options 1) You could try inspecting Device Manager (in Safe Mode) to see if there are any conflicts in loading hardware - assuming you can boot into Safe Mode! And/or 2) Either boot into Safe Mode or even Real Mode DOS (using the WinMe EBD or Startup Floppy) and inspect the bootlog.txt file in the root folder, (N.B. You may have to use your startup menu to 'create' a fresh bootlog.txt file). The final entries *might* give you a clue as to what's causing the failure. A further tool is 'Boot Log Analyser' (Freeware) utility from :- http://dialspace.dial.pipex.com/town/terrace/pk29/ which *may* help you make more sense of the bootlog.txt file - but you'll probably have to adapt it to work on your 'working' pc having copied bootlog.txt to a floppy disk. BTW - In spite of what it says, BLA also works on WinMe!! (And XP, if you are using it just to inspect the file) Mart "helpMe" wrote in message ... I've recently done a clean reinstall of Windows ME on an IBM NetVista desktop (2251-TAU) using the product recovery CDs that came with the system. The clean install finishes without any problems/errors and then goes into the final bootup of Me. It gets to the desktop window, loads the icons on the desktop and the system tray and then freezes always at the same place every time. I've tried just about everything including scandisk /all (comes up clean) scanreg /fix (fixes registry), memory test (clean), ran diagnostics on all hardware (clean). I only have physically installed the monitor (E74), mouse, keyboard, and the cards that came with the original system. During setup I chose not to set up internet access (will do that later). Any ideas of why I'm getting the freeze at the desktop always at the same place. Any tools I can use to see what is locking up/freezing Me? Thanks so much for any help you may be able to provide. This is driving me nuts! |
#8
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Me freezes at destop window after clean install
Hi hM, - I hadn't abandoned you, it's just that it was bed time here in the
UK g The sizes of your bootlog.xxx files sound about right and, well done for confirming your RAM. That's one less thing to worry about. However, your last post concerning the "Microsoft Streaming Tee/Sink-to-Sink Converter" *may* be the clue. I guess that one of your 'cards' is a TV card? And, if so, was it fitted after the brand new PC? It *may* require a separate installation after WinMe is installed. Again, as before, I suggest that you pull 'extra' cards - especially the TV card as I suspect a driver issue - until you can isolate the offender. A quick Google for "Microsoft Streaming Tee/Sink-to-Sink Converter" reveals "issues" g See how it goes and good luck Mart "helpMe" wrote in message ... Hi Mart, some additional info. There is a bootlog.prv file. Its size is 82,641. The last 4 entries a [000CB602] Enumerating Microsoft Streaming Tee/Sink-to-Sink Converter (SW\{CFD669F1-9BC2-11D0-8299-0000F822FE8A}\{CF1DDA2C-9743-11D0-A3EE-00A0C9223196}) [000CB602] Enumerated Microsoft Streaming Tee/Sink-to-Sink Converter (SW\{CFD669F1-9BC2-11D0-8299-0000F822FE8A}\{CF1DDA2C-9743-11D0-A3EE-00A0C9223196}) [000CB602] Enumerating Microsoft Streaming Tee/Sink-to-Sink Converter (SW\{CFD669F1-9BC2-11D0-8299-0000F822FE8A}\{0A4252A0-7E70-11D0-A506-28DB04C9223196}) [000CB602] Enumerated Microsoft Streaming Tee/Sink-to-Sink Converter (SW\{CFD669F1-9BC2-11D0-8299-0000F822FE8A}\{0A4252A0-7E70-11D0-A506-28DB04C9223196}) Thanks! "helpMe" wrote: Hi Mart, I did try a few things. I did test my memory chips using Simmtester's DocMemory and everything checked out fine. Also, the size of my bootlog.txt file is 65,377. The last 2 entries are [0016FFFB] Enumerating Standard Floppy Disk Controller (ACPI\PNP0700\0) [0016FFFC] Enumerating Standard Floppy Disk Controller (ACPI\PNP0700\0) I will try a few more things tomorrow. Thanks "helpMe" wrote: Hi Mart, thanks for all your good advice and information. I will try some of these and get back to you. Thanks again. "Mart" wrote: As a matter of interest, what sort of size is the bootlog.txt file? Mine is about 90 Kb Is there a bootlog.prv there too - and if so, what size? What are their last entries (assuming both files)? If they concern hardware then that *may* be a clue. In the meantime try "Windows Millennium Edition Setup.txt File Contents" http://support.microsoft.com/kb/271240/en-us Eliminate possible BIOS AV settings etc. In your first post, you mentioned :- I only have physically installed the monitor (E74), mouse, keyboard, and the cards that came with the original system. Cards! What cards? Might be worth removing one or two, e.g. your modem and perhaps your sound card - at least until you can get beyond the current 'barrier'. Also confirm that all is OK in Real Mode DOS (Startup floppy) and confirm that all is well in the Help option - might even be worth confirming that your RAM is good. Check your RAM and confirm that it's all OK. Test your memory chips using Simmtester's DocMemory (free) from http://www.simmtester.com/page/products/doc/docinfo.asp and create the boot disk from that - run it overnight if necessary, to check the RAM. Your symptoms certainly suggest a hardware/driver issue. Mart "helpMe" wrote in message ... Hi Mart, thanks for your quick reply. I unfortunately can't get into safe mode (it also freezes after the desktop is loaded). Also, I did create and look at the bootlog.txt. and didn't find anything unusual (no errors, failures, etc.). I will try Boot Log Analyser. Can you run this without having a working Me system? Also, Me setup installs ATI Multimedia Center. Anyway to disable that? Thanks again for your help "Mart" wrote: helpMe wrote :- Any tools I can use to see what is locking up/freezing Me? Maybe .. a couple of possible options 1) You could try inspecting Device Manager (in Safe Mode) to see if there are any conflicts in loading hardware - assuming you can boot into Safe Mode! And/or 2) Either boot into Safe Mode or even Real Mode DOS (using the WinMe EBD or Startup Floppy) and inspect the bootlog.txt file in the root folder, (N.B. You may have to use your startup menu to 'create' a fresh bootlog.txt file). The final entries *might* give you a clue as to what's causing the failure. A further tool is 'Boot Log Analyser' (Freeware) utility from :- http://dialspace.dial.pipex.com/town/terrace/pk29/ which *may* help you make more sense of the bootlog.txt file - but you'll probably have to adapt it to work on your 'working' pc having copied bootlog.txt to a floppy disk. BTW - In spite of what it says, BLA also works on WinMe!! (And XP, if you are using it just to inspect the file) Mart "helpMe" wrote in message ... I've recently done a clean reinstall of Windows ME on an IBM NetVista desktop (2251-TAU) using the product recovery CDs that came with the system. The clean install finishes without any problems/errors and then goes into the final bootup of Me. It gets to the desktop window, loads the icons on the desktop and the system tray and then freezes always at the same place every time. I've tried just about everything including scandisk /all (comes up clean) scanreg /fix (fixes registry), memory test (clean), ran diagnostics on all hardware (clean). I only have physically installed the monitor (E74), mouse, keyboard, and the cards that came with the original system. During setup I chose not to set up internet access (will do that later). Any ideas of why I'm getting the freeze at the desktop always at the same place. Any tools I can use to see what is locking up/freezing Me? Thanks so much for any help you may be able to provide. This is driving me nuts! |
#9
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Me freezes at destop window after clean install
Hi Mart, I did pull the ethernet card and the dial-up card but same results.
The other card is a combo card including video display (needs a special adapter for the standard video display plug, the video display plug fits into adapter which then plugs into card), CATV, VID IN, VID OUT. This was included with the original system and not a new add and is used with the ATI Multimedia Center software which also came with the system. I couldn't take this card out since it drives the video display which I need during clean install/setup. The driver for this gets loaded during the clean install. Any other advice/info would be much appreciated. Thanks. "Mart" wrote: Hi hM, - I hadn't abandoned you, it's just that it was bed time here in the UK g The sizes of your bootlog.xxx files sound about right and, well done for confirming your RAM. That's one less thing to worry about. However, your last post concerning the "Microsoft Streaming Tee/Sink-to-Sink Converter" *may* be the clue. I guess that one of your 'cards' is a TV card? And, if so, was it fitted after the brand new PC? It *may* require a separate installation after WinMe is installed. Again, as before, I suggest that you pull 'extra' cards - especially the TV card as I suspect a driver issue - until you can isolate the offender. A quick Google for "Microsoft Streaming Tee/Sink-to-Sink Converter" reveals "issues" g See how it goes and good luck Mart "helpMe" wrote in message ... Hi Mart, some additional info. There is a bootlog.prv file. Its size is 82,641. The last 4 entries a [000CB602] Enumerating Microsoft Streaming Tee/Sink-to-Sink Converter (SW\{CFD669F1-9BC2-11D0-8299-0000F822FE8A}\{CF1DDA2C-9743-11D0-A3EE-00A0C9223196}) [000CB602] Enumerated Microsoft Streaming Tee/Sink-to-Sink Converter (SW\{CFD669F1-9BC2-11D0-8299-0000F822FE8A}\{CF1DDA2C-9743-11D0-A3EE-00A0C9223196}) [000CB602] Enumerating Microsoft Streaming Tee/Sink-to-Sink Converter (SW\{CFD669F1-9BC2-11D0-8299-0000F822FE8A}\{0A4252A0-7E70-11D0-A506-28DB04C9223196}) [000CB602] Enumerated Microsoft Streaming Tee/Sink-to-Sink Converter (SW\{CFD669F1-9BC2-11D0-8299-0000F822FE8A}\{0A4252A0-7E70-11D0-A506-28DB04C9223196}) Thanks! "helpMe" wrote: Hi Mart, I did try a few things. I did test my memory chips using Simmtester's DocMemory and everything checked out fine. Also, the size of my bootlog.txt file is 65,377. The last 2 entries are [0016FFFB] Enumerating Standard Floppy Disk Controller (ACPI\PNP0700\0) [0016FFFC] Enumerating Standard Floppy Disk Controller (ACPI\PNP0700\0) I will try a few more things tomorrow. Thanks "helpMe" wrote: Hi Mart, thanks for all your good advice and information. I will try some of these and get back to you. Thanks again. "Mart" wrote: As a matter of interest, what sort of size is the bootlog.txt file? Mine is about 90 Kb Is there a bootlog.prv there too - and if so, what size? What are their last entries (assuming both files)? If they concern hardware then that *may* be a clue. In the meantime try "Windows Millennium Edition Setup.txt File Contents" http://support.microsoft.com/kb/271240/en-us Eliminate possible BIOS AV settings etc. In your first post, you mentioned :- I only have physically installed the monitor (E74), mouse, keyboard, and the cards that came with the original system. Cards! What cards? Might be worth removing one or two, e.g. your modem and perhaps your sound card - at least until you can get beyond the current 'barrier'. Also confirm that all is OK in Real Mode DOS (Startup floppy) and confirm that all is well in the Help option - might even be worth confirming that your RAM is good. Check your RAM and confirm that it's all OK. Test your memory chips using Simmtester's DocMemory (free) from http://www.simmtester.com/page/products/doc/docinfo.asp and create the boot disk from that - run it overnight if necessary, to check the RAM. Your symptoms certainly suggest a hardware/driver issue. Mart "helpMe" wrote in message ... Hi Mart, thanks for your quick reply. I unfortunately can't get into safe mode (it also freezes after the desktop is loaded). Also, I did create and look at the bootlog.txt. and didn't find anything unusual (no errors, failures, etc.). I will try Boot Log Analyser. Can you run this without having a working Me system? Also, Me setup installs ATI Multimedia Center. Anyway to disable that? Thanks again for your help "Mart" wrote: helpMe wrote :- Any tools I can use to see what is locking up/freezing Me? Maybe .. a couple of possible options 1) You could try inspecting Device Manager (in Safe Mode) to see if there are any conflicts in loading hardware - assuming you can boot into Safe Mode! And/or 2) Either boot into Safe Mode or even Real Mode DOS (using the WinMe EBD or Startup Floppy) and inspect the bootlog.txt file in the root folder, (N.B. You may have to use your startup menu to 'create' a fresh bootlog.txt file). The final entries *might* give you a clue as to what's causing the failure. A further tool is 'Boot Log Analyser' (Freeware) utility from :- http://dialspace.dial.pipex.com/town/terrace/pk29/ which *may* help you make more sense of the bootlog.txt file - but you'll probably have to adapt it to work on your 'working' pc having copied bootlog.txt to a floppy disk. BTW - In spite of what it says, BLA also works on WinMe!! (And XP, if you are using it just to inspect the file) Mart "helpMe" wrote in message ... I've recently done a clean reinstall of Windows ME on an IBM NetVista desktop (2251-TAU) using the product recovery CDs that came with the system. The clean install finishes without any problems/errors and then goes into the final bootup of Me. It gets to the desktop window, loads the icons on the desktop and the system tray and then freezes always at the same place every time. I've tried just about everything including scandisk /all (comes up clean) scanreg /fix (fixes registry), memory test (clean), ran diagnostics on all hardware (clean). I only have physically installed the monitor (E74), mouse, keyboard, and the cards that came with the original system. During setup I chose not to set up internet access (will do that later). Any ideas of why I'm getting the freeze at the desktop always at the same place. Any tools I can use to see what is locking up/freezing Me? Thanks so much for any help you may be able to provide. This is driving me nuts! |
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Me freezes at destop window after clean install
Hi hM, - not really able to offer much more help except to express concern
that (as in earlier post) you said that you can't even boot into Safe Mode. Now, under the circumstances, that is a little more worrying. Just wonder perhaps, if your source (recovery) CD's are still 'good'. Maybe cleaning and copying them onto new media using a different PC might be worth a try, maybe your present reader is having problems with them. Good luck Mart "helpMe" wrote in message ... Hi Mart, I did pull the ethernet card and the dial-up card but same results. The other card is a combo card including video display (needs a special adapter for the standard video display plug, the video display plug fits into adapter which then plugs into card), CATV, VID IN, VID OUT. This was included with the original system and not a new add and is used with the ATI Multimedia Center software which also came with the system. I couldn't take this card out since it drives the video display which I need during clean install/setup. The driver for this gets loaded during the clean install. Any other advice/info would be much appreciated. Thanks. "Mart" wrote: Hi hM, - I hadn't abandoned you, it's just that it was bed time here in the UK g The sizes of your bootlog.xxx files sound about right and, well done for confirming your RAM. That's one less thing to worry about. However, your last post concerning the "Microsoft Streaming Tee/Sink-to-Sink Converter" *may* be the clue. I guess that one of your 'cards' is a TV card? And, if so, was it fitted after the brand new PC? It *may* require a separate installation after WinMe is installed. Again, as before, I suggest that you pull 'extra' cards - especially the TV card as I suspect a driver issue - until you can isolate the offender. A quick Google for "Microsoft Streaming Tee/Sink-to-Sink Converter" reveals "issues" g See how it goes and good luck Mart "helpMe" wrote in message ... Hi Mart, some additional info. There is a bootlog.prv file. Its size is 82,641. The last 4 entries a [000CB602] Enumerating Microsoft Streaming Tee/Sink-to-Sink Converter (SW\{CFD669F1-9BC2-11D0-8299-0000F822FE8A}\{CF1DDA2C-9743-11D0-A3EE-00A0C9223196}) [000CB602] Enumerated Microsoft Streaming Tee/Sink-to-Sink Converter (SW\{CFD669F1-9BC2-11D0-8299-0000F822FE8A}\{CF1DDA2C-9743-11D0-A3EE-00A0C9223196}) [000CB602] Enumerating Microsoft Streaming Tee/Sink-to-Sink Converter (SW\{CFD669F1-9BC2-11D0-8299-0000F822FE8A}\{0A4252A0-7E70-11D0-A506-28DB04C9223196}) [000CB602] Enumerated Microsoft Streaming Tee/Sink-to-Sink Converter (SW\{CFD669F1-9BC2-11D0-8299-0000F822FE8A}\{0A4252A0-7E70-11D0-A506-28DB04C9223196}) Thanks! "helpMe" wrote: Hi Mart, I did try a few things. I did test my memory chips using Simmtester's DocMemory and everything checked out fine. Also, the size of my bootlog.txt file is 65,377. The last 2 entries are [0016FFFB] Enumerating Standard Floppy Disk Controller (ACPI\PNP0700\0) [0016FFFC] Enumerating Standard Floppy Disk Controller (ACPI\PNP0700\0) I will try a few more things tomorrow. Thanks "helpMe" wrote: Hi Mart, thanks for all your good advice and information. I will try some of these and get back to you. Thanks again. "Mart" wrote: As a matter of interest, what sort of size is the bootlog.txt file? Mine is about 90 Kb Is there a bootlog.prv there too - and if so, what size? What are their last entries (assuming both files)? If they concern hardware then that *may* be a clue. In the meantime try "Windows Millennium Edition Setup.txt File Contents" http://support.microsoft.com/kb/271240/en-us Eliminate possible BIOS AV settings etc. In your first post, you mentioned :- I only have physically installed the monitor (E74), mouse, keyboard, and the cards that came with the original system. Cards! What cards? Might be worth removing one or two, e.g. your modem and perhaps your sound card - at least until you can get beyond the current 'barrier'. Also confirm that all is OK in Real Mode DOS (Startup floppy) and confirm that all is well in the Help option - might even be worth confirming that your RAM is good. Check your RAM and confirm that it's all OK. Test your memory chips using Simmtester's DocMemory (free) from http://www.simmtester.com/page/products/doc/docinfo.asp and create the boot disk from that - run it overnight if necessary, to check the RAM. Your symptoms certainly suggest a hardware/driver issue. Mart "helpMe" wrote in message ... Hi Mart, thanks for your quick reply. I unfortunately can't get into safe mode (it also freezes after the desktop is loaded). Also, I did create and look at the bootlog.txt. and didn't find anything unusual (no errors, failures, etc.). I will try Boot Log Analyser. Can you run this without having a working Me system? Also, Me setup installs ATI Multimedia Center. Anyway to disable that? Thanks again for your help "Mart" wrote: helpMe wrote :- Any tools I can use to see what is locking up/freezing Me? Maybe .. a couple of possible options 1) You could try inspecting Device Manager (in Safe Mode) to see if there are any conflicts in loading hardware - assuming you can boot into Safe Mode! And/or 2) Either boot into Safe Mode or even Real Mode DOS (using the WinMe EBD or Startup Floppy) and inspect the bootlog.txt file in the root folder, (N.B. You may have to use your startup menu to 'create' a fresh bootlog.txt file). The final entries *might* give you a clue as to what's causing the failure. A further tool is 'Boot Log Analyser' (Freeware) utility from :- http://dialspace.dial.pipex.com/town/terrace/pk29/ which *may* help you make more sense of the bootlog.txt file - but you'll probably have to adapt it to work on your 'working' pc having copied bootlog.txt to a floppy disk. BTW - In spite of what it says, BLA also works on WinMe!! (And XP, if you are using it just to inspect the file) Mart "helpMe" wrote in message ... I've recently done a clean reinstall of Windows ME on an IBM NetVista desktop (2251-TAU) using the product recovery CDs that came with the system. The clean install finishes without any problems/errors and then goes into the final bootup of Me. It gets to the desktop window, loads the icons on the desktop and the system tray and then freezes always at the same place every time. I've tried just about everything including scandisk /all (comes up clean) scanreg /fix (fixes registry), memory test (clean), ran diagnostics on all hardware (clean). I only have physically installed the monitor (E74), mouse, keyboard, and the cards that came with the original system. During setup I chose not to set up internet access (will do that later). Any ideas of why I'm getting the freeze at the desktop always at the same place. Any tools I can use to see what is locking up/freezing Me? Thanks so much for any help you may be able to provide. This is driving me nuts! |
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