If this is your first visit, be sure to check out the FAQ by clicking the link above. You may have to register before you can post: click the register link above to proceed. To start viewing messages, select the forum that you want to visit from the selection below. |
|
|
Thread Tools | Display Modes |
#1
|
|||
|
|||
ISP trouble - Help
I have a friend with a problem. He talked one of his friends into
changing to the ISP 'Shorelink'. Then he persuaded her to switch to 'Verizon'. So when she has problems, she reasonably assumes they are his doing and his responsibility. She has a glitch that obviously results from this chain of ISPs: an intrusion of Shorelink that behaves as if it were still involved. When she clicks on Outlook Express a window opens that incorrectly identifies her server as myshorelink. It lists her correct Verizon address and wants her password, which it rejects. If she clicks off the window it goes away with no further affect. My friend ran searches of her entire hard drive for "shorelink" and "myshorelink." Nothing was found. He looked in Control Panel through Internet Options, Network Setup, Phone & Modem Options and saw no mention of shorelink. He intends to do a regedit search for the term shorelink in the Registry. Can anyone suggest anything else he might do? |
#2
|
|||
|
|||
ISP trouble - Help
Open OE, click on tools, accounts. If the old account exists, delete it.
Check the Verizon account and make sure the Verizon servers are listed and the correct account name and password is entered. -- Regards Ron Badour, MS MVP for W98 Tips: http://home.satx.rr.com/badour Knowledge Base Info: http://support.microsoft.com/default.aspx?pr=kbinfo "Jethro" wrote in message ... I have a friend with a problem. He talked one of his friends into changing to the ISP 'Shorelink'. Then he persuaded her to switch to 'Verizon'. So when she has problems, she reasonably assumes they are his doing and his responsibility. She has a glitch that obviously results from this chain of ISPs: an intrusion of Shorelink that behaves as if it were still involved. When she clicks on Outlook Express a window opens that incorrectly identifies her server as myshorelink. It lists her correct Verizon address and wants her password, which it rejects. If she clicks off the window it goes away with no further affect. My friend ran searches of her entire hard drive for "shorelink" and "myshorelink." Nothing was found. He looked in Control Panel through Internet Options, Network Setup, Phone & Modem Options and saw no mention of shorelink. He intends to do a regedit search for the term shorelink in the Registry. Can anyone suggest anything else he might do? |
#3
|
|||
|
|||
ISP trouble - Help
Open OE, click on tools, accounts. If the old account exists, delete it.
Check the Verizon account and make sure the Verizon servers are listed and the correct account name and password is entered. -- Regards Ron Badour, MS MVP for W98 Tips: http://home.satx.rr.com/badour Knowledge Base Info: http://support.microsoft.com/default.aspx?pr=kbinfo "Jethro" wrote in message ... I have a friend with a problem. He talked one of his friends into changing to the ISP 'Shorelink'. Then he persuaded her to switch to 'Verizon'. So when she has problems, she reasonably assumes they are his doing and his responsibility. She has a glitch that obviously results from this chain of ISPs: an intrusion of Shorelink that behaves as if it were still involved. When she clicks on Outlook Express a window opens that incorrectly identifies her server as myshorelink. It lists her correct Verizon address and wants her password, which it rejects. If she clicks off the window it goes away with no further affect. My friend ran searches of her entire hard drive for "shorelink" and "myshorelink." Nothing was found. He looked in Control Panel through Internet Options, Network Setup, Phone & Modem Options and saw no mention of shorelink. He intends to do a regedit search for the term shorelink in the Registry. Can anyone suggest anything else he might do? |
#4
|
|||
|
|||
ISP trouble - News Grooup Response
FYI -
Open OE, click on tools, accounts. If the old account exists, delete it. Check the Verizon account and make sure the Verizon servers are listed and the correct account name and password is entered. JW |
#5
|
|||
|
|||
ISP trouble - News Grooup Response
FYI -
Open OE, click on tools, accounts. If the old account exists, delete it. Check the Verizon account and make sure the Verizon servers are listed and the correct account name and password is entered. JW |
#6
|
|||
|
|||
ISP trouble - News Grooup Response
gerhqh
"Jethro" wrote in message ... FYI - Open OE, click on tools, accounts. If the old account exists, delete it. Check the Verizon account and make sure the Verizon servers are listed and the correct account name and password is entered. JW |
#7
|
|||
|
|||
ISP trouble - News Grooup Response
gerhqh
"Jethro" wrote in message ... FYI - Open OE, click on tools, accounts. If the old account exists, delete it. Check the Verizon account and make sure the Verizon servers are listed and the correct account name and password is entered. JW |
Thread Tools | |
Display Modes | |
|
|
Similar Threads | ||||
Thread | Thread Starter | Forum | Replies | Last Post |
Windows Trouble Shooter | reno | General | 2 | February 21st 05 11:54 PM |
trouble shoot not working | rick | General | 1 | October 9th 04 12:36 AM |
simplified trouble with autocomplete query | [email protected] | General | 1 | September 24th 04 06:06 PM |
upgrading trouble | frank | Setup & Installation | 1 | July 10th 04 06:43 AM |
Cannot use the Trouble Shooting | General | 25 | June 9th 04 08:10 PM |