Norton def file too large for Rescue Set

Does anyone have any news regar_ding a Symantec Norton
antivirus Rescue Set problem_.

When attempting to update the Norton AntiVirus Rescue
Set, "Norton Rescue" gives an error message which means
that one of the definition files is now too large to be
copied to a floppy disk of the Rescue Set. Proceeding_
without that definitions file would mean no proper Rescue
Set.

I filled in their online Support form on August 2nd, 2004
to let them know about this, but have got no response from
them, not even the promised "tracking number" for the
issue.


The following is further detail:

The following is the error message I got today, but I also
get a similar message on my other PC (each PC has a
separate Norton AntiVirus licence):

"Some of the files needed for the Rescue Set cannot be
copied ..."
Details:
"File Problems
The following files cannot be copied to the rescue disk.
VIRSCAN9.DAT
Problem: Insufficent rescue media space to copy this file.
Source Folder: C:\PROGRA~1\COMMON~1\SYMANT~1
\VIRUSD~\20040811.020
Destination Folder: (Root)

In Windows Explorer - in the above folder "20040811.020",
the above Norton definitions file "VIRSCAN9.DAT" (dated
August 11, 2004) is shown having a size of 1480KB.

By comparison, the Rescue Set floppy "Definitions 5"
contains ONLY one file "VIRSCAN9.DAT" which dates from
July 7th, 2004 (when it was last successfully updated),
and has a size (just under the floppy disk limit) of
1400KB.

Any further news about this issue would be appreciated.

This sounds like something Symantec will have to sort out. Why not =
create your rescue disks on CD where you will have plenty of space?

--=20
Brian A.

Conflicts start where information lacks.
http://www.dts-l.org/goodpost.htm

"anonymous" wrote in message =
...
Does anyone have any news regar_ding a Symantec Norton=20
antivirus Rescue Set problem_. =20
=20
When attempting to update the Norton AntiVirus Rescue=20
Set, "Norton Rescue" gives an error message which means=20
that one of the definition files is now too large to be=20
copied to a floppy disk of the Rescue Set. Proceeding_=20
without that definitions file would mean no proper Rescue=20
Set.
=20
I filled in their online Support form on August 2nd, 2004=20
to let them know about this, but have got no response from=20
them, not even the promised "tracking number" for the=20
issue.
=20
=20
The following is further detail:
=20
The following is the error message I got today, but I also=20
get a similar message on my other PC (each PC has a=20
separate Norton AntiVirus licence):
=20
"Some of the files needed for the Rescue Set cannot be=20
copied ..."
Details:
"File Problems
The following files cannot be copied to the rescue disk.
VIRSCAN9.DAT
Problem: Insufficent rescue media space to copy this file.
Source Folder: C:\PROGRA~1\COMMON~1\SYMANT~1
\VIRUSD~\20040811.020
Destination Folder: (Root)
=20
In Windows Explorer - in the above folder "20040811.020",=20
the above Norton definitions file "VIRSCAN9.DAT" (dated=20
August 11, 2004) is shown having a size of 1480KB.
=20
By comparison, the Rescue Set floppy "Definitions 5"=20
contains ONLY one file "VIRSCAN9.DAT" which dates from=20
July 7th, 2004 (when it was last successfully updated),=20
and has a size (just under the floppy disk limit) of=20
1400KB.
=20
Any further news about this issue would be appreciated.
=20
=20

Or get rid of Norton altogether, which is, after all, the sanest solution.

--
Gary S. Terhune
MS MVP for Win9x

"Brian A." GoneFishn@aFarAwayLake wrote in message
...
This sounds like something Symantec will have to sort out. Why not create your
rescue disks on CD where you will have plenty of space?

--
Brian A.

Conflicts start where information lacks.
http://www.dts-l.org/goodpost.htm

"anonymous" wrote in message
...
Does anyone have any news regar_ding a Symantec Norton
antivirus Rescue Set problem_.

When attempting to update the Norton AntiVirus Rescue
Set, "Norton Rescue" gives an error message which means
that one of the definition files is now too large to be
copied to a floppy disk of the Rescue Set. Proceeding_
without that definitions file would mean no proper Rescue
Set.

I filled in their online Support form on August 2nd, 2004
to let them know about this, but have got no response from
them, not even the promised "tracking number" for the
issue.


The following is further detail:

The following is the error message I got today, but I also
get a similar message on my other PC (each PC has a
separate Norton AntiVirus licence):

"Some of the files needed for the Rescue Set cannot be
copied ..."
Details:
"File Problems
The following files cannot be copied to the rescue disk.
VIRSCAN9.DAT
Problem: Insufficent rescue media space to copy this file.
Source Folder: C:\PROGRA~1\COMMON~1\SYMANT~1
\VIRUSD~\20040811.020
Destination Folder: (Root)

In Windows Explorer - in the above folder "20040811.020",
the above Norton definitions file "VIRSCAN9.DAT" (dated
August 11, 2004) is shown having a size of 1480KB.

By comparison, the Rescue Set floppy "Definitions 5"
contains ONLY one file "VIRSCAN9.DAT" which dates from
July 7th, 2004 (when it was last successfully updated),
and has a size (just under the floppy disk limit) of
1400KB.

Any further news about this issue would be appreciated.

I complained when the original NAV rescue expanded beyond one floppy. They
continue to use the ever-expanding number of dat files and increase their
sizes as well. I would expect them to redefine the dat files again to
reduce the over-sized version that won't fit on floppy. Presently, if you
use the standard method of making a NAV rescue diskettes, it won't work
properly.

Here's the method I use for making a rescue set that can be used
independently of the hard disk. Point NAV rescue to a folder on the hard
disk to save the entire rescue set. With a Zip or LS-120 drive, copy all
the files to it. Make this diskette bootable by using the format option in
windows explorer by selecting the option to copy boot files only for the Zip
or LS-120 drive. Your PC must support the Zip or whatever for booting and
set that way to use this properly.

You can use a similar method for burning a boot CD, but you have to point
NAV at the dat file location when actually using NAV rescue set. Must be
burned in ISO format. Much more complicated on burning end. Finally, must
close session when done selecting proper burning options. You have to
reburn this each definition update.
"anonymous" wrote in message
...
Does anyone have any news regar_ding a Symantec Norton
antivirus Rescue Set problem_.

When attempting to update the Norton AntiVirus Rescue
Set, "Norton Rescue" gives an error message which means
that one of the definition files is now too large to be
copied to a floppy disk of the Rescue Set. Proceeding_
without that definitions file would mean no proper Rescue
Set.

I filled in their online Support form on August 2nd, 2004
to let them know about this, but have got no response from
them, not even the promised "tracking number" for the
issue.


The following is further detail:

The following is the error message I got today, but I also
get a similar message on my other PC (each PC has a
separate Norton AntiVirus licence):

"Some of the files needed for the Rescue Set cannot be
copied ..."
Details:
"File Problems
The following files cannot be copied to the rescue disk.
VIRSCAN9.DAT
Problem: Insufficent rescue media space to copy this file.
Source Folder: C:\PROGRA~1\COMMON~1\SYMANT~1
\VIRUSD~\20040811.020
Destination Folder: (Root)

In Windows Explorer - in the above folder "20040811.020",
the above Norton definitions file "VIRSCAN9.DAT" (dated
August 11, 2004) is shown having a size of 1480KB.

By comparison, the Rescue Set floppy "Definitions 5"
contains ONLY one file "VIRSCAN9.DAT" which dates from
July 7th, 2004 (when it was last successfully updated),
and has a size (just under the floppy disk limit) of
1400KB.

Any further news about this issue would be appreciated.

Hello Lil,

Many thanks for your informative response to my query. I
have made the Norton "Rescue Set" on CD (since I do not
have the other two types of media to which you referred)
and it appears to function okay.


-----Original Message-----
I complained when the original NAV rescue expanded beyond
one floppy. They
continue to use the ever-expanding number of dat files
and increase their
sizes as well. I would expect them to redefine the dat
files again to
reduce the over-sized version that won't fit on floppy.
Presently, if you
use the standard method of making a NAV rescue diskettes,
it won't work
properly.

Here's the method I use for making a rescue set that can
be used
independently of the hard disk. Point NAV rescue to a
folder on the hard
disk to save the entire rescue set. With a Zip or LS-120
drive, copy all
the files to it. Make this diskette bootable by using
the format option in
windows explorer by selecting the option to copy boot
files only for the Zip
or LS-120 drive. Your PC must support the Zip or
whatever for booting and
set that way to use this properly.

You can use a similar method for burning a boot CD, but
you have to point
NAV at the dat file location when actually using NAV
rescue set. Must be
burned in ISO format. Much more complicated on burning
end. Finally, must
close session when done selecting proper burning
options. You have to
reburn this each definition update.
"anonymous" wrote
in message
...
Does anyone have any news regar_ding a Symantec Norton
antivirus Rescue Set problem_.

When attempting to update the Norton AntiVirus Rescue
Set, "Norton Rescue" gives an error message which means
that one of the definition files is now too large to be
copied to a floppy disk of the Rescue Set. Proceeding_
without that definitions file would mean no proper
Rescue
Set.

I filled in their online Support form on August 2nd,
2004
to let them know about this, but have got no response
from
them, not even the promised "tracking number" for the
issue.


The following is further detail:

The following is the error message I got today, but I
also
get a similar message on my other PC (each PC has a
separate Norton AntiVirus licence):

"Some of the files needed for the Rescue Set cannot be
copied ..."
Details:
"File Problems
The following files cannot be copied to the rescue disk.
VIRSCAN9.DAT
Problem: Insufficent rescue media space to copy this
file.
Source Folder: C:\PROGRA~1\COMMON~1\SYMANT~1
\VIRUSD~\20040811.020
Destination Folder: (Root)

In Windows Explorer - in the above
folder "20040811.020",
the above Norton definitions file "VIRSCAN9.DAT" (dated
August 11, 2004) is shown having a size of 1480KB.

By comparison, the Rescue Set floppy "Definitions 5"
contains ONLY one file "VIRSCAN9.DAT" which dates from
July 7th, 2004 (when it was last successfully updated),
and has a size (just under the floppy disk limit) of
1400KB.

Any further news about this issue would be appreciated.





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