If this is your first visit, be sure to check out the FAQ by clicking the link above. You may have to register before you can post: click the register link above to proceed. To start viewing messages, select the forum that you want to visit from the selection below. |
|
|
Thread Tools | Display Modes |
#1
|
|||
|
|||
Explorer error message after reboot
I am running Win ME on a 700 MHz machine with IE 5.5 and Office 2000. Every
time I reboot my machine, I receive an error that says: Explorer has caused an error in unknown. Explorer will now close. If you continue to experience problems, try restarting your computer. I can access other functions of the computer and it can be seen by my home network, as long as I let the Explorer error stay on the screen. If I press the CLOSE button, it just pops back up immediately. I did have the KB891711.exe file on my system and I have followed all your instructions from previous posts to remove it. An additional problem I have is that my video will only use 16 colors and 640X480 settings; I cannot get it to change. I have read postings for info about this Explorer error and have found no joy. Thanks to all who help on this NG. It is a great resource! |
#2
|
|||
|
|||
1) Confirm that the KB891711 "patch" is not executing after boot, by
examining Task Manager, where it will appear if it is running, or using any other process viewer. 2) Determine what your video hardware is and change the video driver to it using Device Manager. You may wish to obtain the latest driver from the maker at this time. 3) Win Explorer Errors http://www.generation.net/~hleboeuf/errexplo.htm 4) Seriously consider upgrading to IE 6 SP1 for better security. -- Jack E. Martinelli 2002-05 MS MVP for Shell/User / DTS Help us help you: http://www.dts-L.org/goodpost.htm http://www.microsoft.com/athome/secu...t/default.aspx In Memorium: Alex Nichol http://www.microsoft.com/windowsxp/e...ts/nichol.mspx Your cooperation is very appreciated. ------ "wr4fsu" wrote in message ... I am running Win ME on a 700 MHz machine with IE 5.5 and Office 2000. Every time I reboot my machine, I receive an error that says: Explorer has caused an error in unknown. Explorer will now close. If you continue to experience problems, try restarting your computer. I can access other functions of the computer and it can be seen by my home network, as long as I let the Explorer error stay on the screen. If I press the CLOSE button, it just pops back up immediately. I did have the KB891711.exe file on my system and I have followed all your instructions from previous posts to remove it. An additional problem I have is that my video will only use 16 colors and 640X480 settings; I cannot get it to change. I have read postings for info about this Explorer error and have found no joy. Thanks to all who help on this NG. It is a great resource! |
#3
|
|||
|
|||
WRT the Display problem....
Reboot to Safe Mode Open Device Manager Remove ALL Display Adapters Remove ALL Monitors Reboot to Normal Mode - Windows will reinstall the required drivers - hopefully curing your problem. -- Noel Paton (MS-MVP 2002-2005, Windows) Nil Carborundum Illegitemi http://www.btinternet.com/~winnoel/millsrpch.htm In fond memory of one of life's Gentlemen - Alex Nichol http://www.aumha.org/alex.htm Please read http://dts-l.org/goodpost.htm on how to post messages to NG's "Jack E Martinelli" wrote in message ... 1) Confirm that the KB891711 "patch" is not executing after boot, by examining Task Manager, where it will appear if it is running, or using any other process viewer. 2) Determine what your video hardware is and change the video driver to it using Device Manager. You may wish to obtain the latest driver from the maker at this time. 3) Win Explorer Errors http://www.generation.net/~hleboeuf/errexplo.htm 4) Seriously consider upgrading to IE 6 SP1 for better security. -- Jack E. Martinelli 2002-05 MS MVP for Shell/User / DTS Help us help you: http://www.dts-L.org/goodpost.htm http://www.microsoft.com/athome/secu...t/default.aspx In Memorium: Alex Nichol http://www.microsoft.com/windowsxp/e...ts/nichol.mspx Your cooperation is very appreciated. ------ "wr4fsu" wrote in message ... I am running Win ME on a 700 MHz machine with IE 5.5 and Office 2000. Every time I reboot my machine, I receive an error that says: Explorer has caused an error in unknown. Explorer will now close. If you continue to experience problems, try restarting your computer. I can access other functions of the computer and it can be seen by my home network, as long as I let the Explorer error stay on the screen. If I press the CLOSE button, it just pops back up immediately. I did have the KB891711.exe file on my system and I have followed all your instructions from previous posts to remove it. An additional problem I have is that my video will only use 16 colors and 640X480 settings; I cannot get it to change. I have read postings for info about this Explorer error and have found no joy. Thanks to all who help on this NG. It is a great resource! |
#4
|
|||
|
|||
1. I confirmed that I was not running that patch in Task Manager.
2. When I uninstalled the video driver so I could replace it, it stopped booting altogether. In hindsight, I know I should have updated driver rather than uninstall/reinstall. 3. Got the website ready to use. 4. Yep, I have it here, just have put off replacing it til I had "more time"....yeah, right. Thanks. "Jack E Martinelli" wrote: 1) Confirm that the KB891711 "patch" is not executing after boot, by examining Task Manager, where it will appear if it is running, or using any other process viewer. 2) Determine what your video hardware is and change the video driver to it using Device Manager. You may wish to obtain the latest driver from the maker at this time. 3) Win Explorer Errors http://www.generation.net/~hleboeuf/errexplo.htm 4) Seriously consider upgrading to IE 6 SP1 for better security. -- Jack E. Martinelli 2002-05 MS MVP for Shell/User / DTS Help us help you: http://www.dts-L.org/goodpost.htm http://www.microsoft.com/athome/secu...t/default.aspx In Memorium: Alex Nichol http://www.microsoft.com/windowsxp/e...ts/nichol.mspx Your cooperation is very appreciated. ------ "wr4fsu" wrote in message ... I am running Win ME on a 700 MHz machine with IE 5.5 and Office 2000. Every time I reboot my machine, I receive an error that says: Explorer has caused an error in unknown. Explorer will now close. If you continue to experience problems, try restarting your computer. I can access other functions of the computer and it can be seen by my home network, as long as I let the Explorer error stay on the screen. If I press the CLOSE button, it just pops back up immediately. I did have the KB891711.exe file on my system and I have followed all your instructions from previous posts to remove it. An additional problem I have is that my video will only use 16 colors and 640X480 settings; I cannot get it to change. I have read postings for info about this Explorer error and have found no joy. Thanks to all who help on this NG. It is a great resource! |
#5
|
|||
|
|||
Hi Noel. I did that and when Windows tries to reinstall the driver, now I
get a message that says: Cmdninst has caused an error inunknown. If the problem persists, try rebooting your computer. Then the screen goes dead and it does nothing. Now I am really in a pickle.... I am using floppies to get my few critical files off the darn thing so I can upgrade it to XP from scratch.....thanks! "Noel Paton" wrote: WRT the Display problem.... Reboot to Safe Mode Open Device Manager Remove ALL Display Adapters Remove ALL Monitors Reboot to Normal Mode - Windows will reinstall the required drivers - hopefully curing your problem. -- Noel Paton (MS-MVP 2002-2005, Windows) Nil Carborundum Illegitemi http://www.btinternet.com/~winnoel/millsrpch.htm In fond memory of one of life's Gentlemen - Alex Nichol http://www.aumha.org/alex.htm Please read http://dts-l.org/goodpost.htm on how to post messages to NG's "Jack E Martinelli" wrote in message ... 1) Confirm that the KB891711 "patch" is not executing after boot, by examining Task Manager, where it will appear if it is running, or using any other process viewer. 2) Determine what your video hardware is and change the video driver to it using Device Manager. You may wish to obtain the latest driver from the maker at this time. 3) Win Explorer Errors http://www.generation.net/~hleboeuf/errexplo.htm 4) Seriously consider upgrading to IE 6 SP1 for better security. -- Jack E. Martinelli 2002-05 MS MVP for Shell/User / DTS Help us help you: http://www.dts-L.org/goodpost.htm http://www.microsoft.com/athome/secu...t/default.aspx In Memorium: Alex Nichol http://www.microsoft.com/windowsxp/e...ts/nichol.mspx Your cooperation is very appreciated. ------ "wr4fsu" wrote in message ... I am running Win ME on a 700 MHz machine with IE 5.5 and Office 2000. Every time I reboot my machine, I receive an error that says: Explorer has caused an error in unknown. Explorer will now close. If you continue to experience problems, try restarting your computer. I can access other functions of the computer and it can be seen by my home network, as long as I let the Explorer error stay on the screen. If I press the CLOSE button, it just pops back up immediately. I did have the KB891711.exe file on my system and I have followed all your instructions from previous posts to remove it. An additional problem I have is that my video will only use 16 colors and 640X480 settings; I cannot get it to change. I have read postings for info about this Explorer error and have found no joy. Thanks to all who help on this NG. It is a great resource! |
#6
|
|||
|
|||
You need to update the drivers for your video/display adapter
Go to the manufacturer's website and download the drivers from there run the installer while in Safe Mode, then reboot to Normal Mode -- Noel Paton (MS-MVP 2002-2005, Windows) Nil Carborundum Illegitemi http://www.btinternet.com/~winnoel/millsrpch.htm In fond memory of one of life's Gentlemen - Alex Nichol http://www.aumha.org/alex.htm Please read http://dts-l.org/goodpost.htm on how to post messages to NG's "wr4fsu" wrote in message ... Hi Noel. I did that and when Windows tries to reinstall the driver, now I get a message that says: Cmdninst has caused an error inunknown. If the problem persists, try rebooting your computer. Then the screen goes dead and it does nothing. Now I am really in a pickle.... I am using floppies to get my few critical files off the darn thing so I can upgrade it to XP from scratch.....thanks! "Noel Paton" wrote: WRT the Display problem.... Reboot to Safe Mode Open Device Manager Remove ALL Display Adapters Remove ALL Monitors Reboot to Normal Mode - Windows will reinstall the required drivers - hopefully curing your problem. -- Noel Paton (MS-MVP 2002-2005, Windows) Nil Carborundum Illegitemi http://www.btinternet.com/~winnoel/millsrpch.htm In fond memory of one of life's Gentlemen - Alex Nichol http://www.aumha.org/alex.htm Please read http://dts-l.org/goodpost.htm on how to post messages to NG's "Jack E Martinelli" wrote in message ... 1) Confirm that the KB891711 "patch" is not executing after boot, by examining Task Manager, where it will appear if it is running, or using any other process viewer. 2) Determine what your video hardware is and change the video driver to it using Device Manager. You may wish to obtain the latest driver from the maker at this time. 3) Win Explorer Errors http://www.generation.net/~hleboeuf/errexplo.htm 4) Seriously consider upgrading to IE 6 SP1 for better security. -- Jack E. Martinelli 2002-05 MS MVP for Shell/User / DTS Help us help you: http://www.dts-L.org/goodpost.htm http://www.microsoft.com/athome/secu...t/default.aspx In Memorium: Alex Nichol http://www.microsoft.com/windowsxp/e...ts/nichol.mspx Your cooperation is very appreciated. ------ "wr4fsu" wrote in message ... I am running Win ME on a 700 MHz machine with IE 5.5 and Office 2000. Every time I reboot my machine, I receive an error that says: Explorer has caused an error in unknown. Explorer will now close. If you continue to experience problems, try restarting your computer. I can access other functions of the computer and it can be seen by my home network, as long as I let the Explorer error stay on the screen. If I press the CLOSE button, it just pops back up immediately. I did have the KB891711.exe file on my system and I have followed all your instructions from previous posts to remove it. An additional problem I have is that my video will only use 16 colors and 640X480 settings; I cannot get it to change. I have read postings for info about this Explorer error and have found no joy. Thanks to all who help on this NG. It is a great resource! |
Thread Tools | |
Display Modes | |
|
|
Similar Threads | ||||
Thread | Thread Starter | Forum | Replies | Last Post |
Reboot opens an explorer window | Charlie B | Setup & Installation | 3 | March 27th 05 05:59 PM |
Reboot Loop | PCR | General | 37 | October 21st 04 08:43 PM |
Explorer problem help needed | [email protected] | General | 3 | October 3rd 04 07:26 PM |
Reboot Loop | PCR | General | 1 | August 30th 04 09:08 PM |
unknown? | genX | Software & Applications | 4 | July 11th 04 01:36 PM |