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873009 Update will not install [correction=> 837009]



 
 
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  #1  
Old January 12th 05, 12:32 AM
PA Bear
external usenet poster
 
Posts: n/a
Default 873009 Update will not install [correction=> 837009]

[CP to WinME General; FU set to WinME General]

Inline (since you didn't include previous message in your reply):

ForestSpirit wrote:
Windows Version: Windows Me 4.90.3000
javascript:navigator.appMinorVersion: ;SP1;Q889293;

snip
IE Version (Help-About): 6.0.2800.1106
IE Updates (Help-About): ;SP1;Q889293
OE Version (Help-About): 6.00.2800.1106
OE Files (Help-About): Many files with various versions.

Are other Windows updates supposed to show up under Help-About for IE and
OE?


You have the latest Cumulative Security Update for IE installed (889293).
It was released in Dec-04. Yes, usually OE updates are displayed in IE
HelpAboutUpdate Versions.

For Windows Updates, all "critical updates" have been installed except
for 837009 and 890175. (I was planning to install 890175 after resolving
problem with 837009, but I can go ahead and install it now if you like.)
All "recommended updates" have been installed except for EuroTool and
foreign language.


I wouldn't bother. You have some tearing down and rebuilding to do. See
below.

Is 837009 included in 889293? Are other updates included in 889293?


No and kinda/sorta. 889293 is a cumulative update for IE, therefore it
either includes the fixes in earlier IE updates or it has updated files
which supersede the earlier ones.

The above notwithstanding, in your original post you stated that you'd just
reinstalled WinME. Why? We all wish you hadn't done that.

After having upgraded to IE6 SP1 in WinME (which I am assuming you had
done), IE6 /must/ be uninstalled before reinstalling WinME or you end up
with what the WinME gang affectionately calls "version soup"
(http://snipurl.com/2bou). To make things right, you'll need to follow the
very involved fix/steps outlined on this page of MVP Noel Paton's:
http://www.btinternet.com/~winnoel/ReInIE.htm.

I am crossposting this reply to the WinME General newsgroup
(microsoft.public.windowsme.general). You will find this thread in that
newsgroup he
http://communities2.microsoft.com/co...dowsme.general
(or http://snipurl.com/2q9e). Copy/paste either of those 2 links into your
IE Addressbar and click on GO to open to that newsgroup in IE.

waves to WinME Gang Please post all further replies to the WinME General
newsgroup as they are the ones who will best be able to assist you with your
problems.

Best of luck.
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE/OE)

CC: Noel Paton, MS MVP

paste
ForestSpirit wrote:
I have tried multiple times to get the 873009 update to install. OE 6 SP1
is already installed. I tried repairing IE 6 SP1 & Internet Tools,
reinstalling it, and even adding OE again as a component; but the 873009
update still will not install. It does not matter whether I try to
install it manually or using Windows Update. With manually, it says "This
update requires Outlook Express
6.0 SP1 to be installed." (That makes no sense. OE6SP1 is installed.) With
Windows Update, it claims the item was successfully installed, but upon
the next reboot and check at Windows Update, 873009 is in the list again.
Any ideas what could be the problem? I reinstalled Windows Me yesterday.
No other Windows issues or update issues at this time. All other Windows
Updates have installed successfully.


  #2  
Old January 12th 05, 04:01 AM
ForestSpirit
external usenet poster
 
Posts: n/a
Default

WHY DID I REINSTALL WINDOWS ME?

WMP9 didn't work right and I had a few other problems. Those are all fixed
now. I had to reinstall rather than reformat. There are some things I might
not be able to fix with a format: third-party software activation, Windows
might not see my CD drives, I do not have all the drivers, etc. It took
forever to get Windows to recognize the CD drives and to get ASPI set up
properly for Nero/PowerDVD on this board. All that works fine now.

My mainboard failed recently, and I had to use a different one that isn't as
good. I put my hard drive with WinMe already installed into this other board.
There was no choice. Not all my hardware was compatible, so I had to swap
additional components. That's why third-party software activation might be a
problem. I don't have drivers for this board or the ISA sound card. If
Windows doesn't autodetect them and find drivers on its own, them I'm SOL.

HOW DID I REINSTALL WINDOWS ME OVER ITSELF?

To reinstall WinMe (which has IE5.5 and WMP7.1) overtop IE6SP1 and WMP9, I
followed advice that someone in a different Microsoft WinMe newsgroup gave.
After backing up important files and disabling stuff in msconfig, I booted to
DOS with a WinMe with startup disk and renamed folders.

Internet Explorer folder:
REN C:\Progra~1\Intern~1 OLDINT

Windows Media Player folder:
REN C:\Progra~1\Window~1 OLDWMP

It was also suggested to rename WMPLOC.dll, but I couldn't find that file.
I also did a few extra things on my own that I wish I hadn't. Following the
same procedure, I renamed the Outlook Express folder (big mistake) and
deleted the Windows Updates folder.

Windows reinstalled from DOS with a SUWIN error at 60-65%. The SUWIN error
did not have a number or error code. I had to click IGNORE about 50 times
before Windows would continue installing. The error is probably due to OE and
WMP.

WHAT HAPPENED AFTER THE REINSTALL?

Once WinME was back up, I had no files at all in the Outlook Express folder
and no working WMP 7.1. When I tried to open WMP 7.1 I got an error, and it
wouldn't work at all. I tried the full install of WMP 7.1 to resolve it, but
that would not install. I tried the full install of WMP 9 and it installed
fine.

Next I installed IE5.5SP2 full install. Still nothing in OE. Then tried IE 6
SP1 full install from my CD backup. That didn't bring back OE6 either. Tried
repairing IE6. No dice. Luckily, I had zipped up all the files in my OE 5.5
folder way back when. I unzipped those files into the Outlook Express folder
and then had a working Outlook Express 5.5. My address book came back and I
could sign on and get email. I reinstalled IE6SP1. OE worked, but it was
still 5.5. Tried repairing IE6 again. Then I manually added OE6 as an
additional component and eventually got OE6 back on here.

WHAT'S THE CURRENT SITUATION WITH IE6SP1 & OE6?

Everything works fine except that the 837009 update won't install.
Reinstalled all the Windows Updates that the Windows Update said I need,
except for 837009 and 890175. There may still be some mild "version soup" in
IE/OE, but the majority of my current installation works fine. It's less of
"version soup" than some people have when reinstalling WinMe without
uninstalling IE6/WMP9, but at least it all works now, except for the 837009
update. How protected am I without that update? What other IE/OE updates do I
really have to have that I currently don't have? I wonder if there are some
registry entries that should be deleted when installing WinMe overtop IE6. It
is not always possible to uninstall IE6 first.

WHAT'S THE CURRENT SITUATION WITH WMP9?

All the WMP Windows Updates reinstalled fine. No WMP problems now, except
that some visualizations don't always work with every audio file. That's no
big deal. Visualizations work sometimes but not always. That's minor. I don't
use WMP very often. It might just be because the video card I have now is an
old one with 4MB video ram and no 3d stuff. It could also be something with
the chipset on this mainboard. Or, it could be that I'm using a 16-bit ISA
sound card instead of the onboard sound I had with the other mainboard. Not
worried about the visualization problem unless there is an easy fix for it.
My favorite visualization, Musical Colors "Neon Highway", does not always
work when playing certain files. Some other Musical Colors visualizations
don't work either. If I had a different video card that was either AGP 1.0 or
PCI, my visualization problem might not be a problem. DX9.0C is currently
installed, but the video card can't support all its features.

WHAT ABOUT THE LINKS GIVEN BY PA BEAR?

This link is invalid:
(http://snipurl.com/2bou).

Some of the directions given in this link may not work for me:
(http://www.btinternet.com/~winnoel/ReInIE.htm)
You're supposed to uninstall IE/OE6 before reinstalling WinMe, but you can't
uninstall OE6 if there is no OE5.5 info or corrupt OE5.5 info, as in my case.
Same with WMP9. My WMP7.1 was corrupt. Also, it's not always possible to
uninstall IE/OE6 first. I'd need an alternate workaround. I may need to just
leave it as it is, but I'll leave that decision up to the experts reading
this.

Thank goodness for these groups. I tried a few things that didn't work but
also a few things that did work. So please don't criticize about how stupid I
am. We learn by mistakes.

WHERE DO I GO FROM HERE...

Looking forward to some helpful posts.


  #3  
Old January 12th 05, 05:55 AM
PA Bear
external usenet poster
 
Posts: n/a
Default

Please include previous message in your replies, FS.

Inline with snippage...

ForestSpirit wrote:
snip
HOW DID I REINSTALL WINDOWS ME OVER ITSELF?

To reinstall WinMe (which has IE5.5 and WMP7.1) overtop IE6SP1 and WMP9, I
followed advice that someone in a different Microsoft WinMe newsgroup
gave.


Hands up! Who was it? eg

Seriously, that advice above not necessarily withstanding, you'll get your
best advice about your problem(s) in the WinME NG rather than the OE6 NG
(though we're learning).

snip
WHAT'S THE CURRENT SITUATION WITH IE6SP1 & OE6?

Everything works fine except that the 837009 update won't install.
Reinstalled all the Windows Updates that the Windows Update said I need,
except for 837009 and 890175.


If you're not going to remove IE and reinstall per Noel's page, go ahead and
install 890175.

You might try installing 837009 manually via
http://www.microsoft.com/downloads/d...displaylang=en.
Given the apparent, dirty install of IE6, I kinda doubt it'll "stick".

snip
WHAT ABOUT THE LINKS GIVEN BY PA BEAR?

This link is invalid:
(http://snipurl.com/2bou).


Works here. Goes to
http://groups-beta.google.com/group/...rt=0&scoring=d

Some of the directions given in this link may not work for me:
(http://www.btinternet.com/~winnoel/ReInIE.htm)
You're supposed to uninstall IE/OE6 before reinstalling WinMe, but you
can't uninstall OE6 if there is no OE5.5 info or corrupt OE5.5 info, as
in my case.


Had you upgraded to IE6 SP1 before you reinstalled WinME? Your posts
haven't been clear (to me) on that.

In any event, you'd simply follow Noel's instructions and remove IE itself
(no matter what version) using IEradicator.
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE/OE)

  #4  
Old January 12th 05, 08:23 PM
ForestSpirit
external usenet poster
 
Posts: n/a
Default

This is a test post from Outlook Express to see if I set up the newsgroup
correctly. Please send back a brief response specifically for this post to
see if I can receive the message. If not, I must have done something wrong.


  #5  
Old January 12th 05, 08:25 PM
ForestSpirit
external usenet poster
 
Posts: n/a
Default

microsoft.public.windowsme.general
01-12-05
873009 Update will not install correction 837009

See answers to questions below.


"PA Bear" wrote:

Please include previous message in your replies, FS.
Inline with snippage...

ForestSpirit wrote:
snip
HOW DID I REINSTALL WINDOWS ME OVER ITSELF?

To reinstall WinMe (which has IE5.5 and WMP7.1) overtop IE6SP1 and WMP9, I
followed advice that someone in a different Microsoft WinMe newsgroup
gave.


Hands up! Who was it? eg
Seriously, that advice above not necessarily withstanding, you'll get your
best advice about your problem(s) in the WinME NG rather than the OE6 NG
(though we're learning).


It was Oops!! (Zee) in the microsoft.public.windows.inetexplorer.ie6.setup
newsgroup. (Sorry, I thought that it was a WinMe newsgroup.) My display name
was SeaSpeeder for that thread, but I have since changed it to ForestSpirit.
Here is the link to that thread in case you want to read a little history
(12-31-04 to 01-05-05).

http://support.microsoft.com/newsgro...3-e7650dd92358


snip
WHAT'S THE CURRENT SITUATION WITH IE6SP1 & OE6?

Everything works fine except that the 837009 update won't install.
Reinstalled all the Windows Updates that the Windows Update said I need,
except for 837009 and 890175.


If you're not going to remove IE and reinstall per Noel's page, go ahead and
install 890175.

You might try installing 837009 manually via
http://www.microsoft.com/downloads/d...displaylang=en.
Given the apparent, dirty install of IE6, I kinda doubt it'll "stick".


I have tried installing 837009 manually. It says "This update requires
Outlook Express 6 SP1 to be installed." I have not tried to install 890175.
If I go ahead and follow the steps on Noel's page to remove and reinstall
IE/OE, I will require some assistance because at some point I will run into
problems. Since my Internet access on this machine may go down in the
process, I may be forced to access this newsgroup from a Pentium I 133Mhz,
32MB RAM laptop with a 33k dial-up modem.

It would be best in that case to view the newsgroups offline in Outlook
Express rather than the web-based community here on the Microsoft site. I may
need to use a different email address in order to use the newsgroups offline.
The email address I'm using here can only receive mail. It can't send it. (It
is a "spamguard" address.) This post was sent from the web. I'm going to post
separately from OE as a "test" to see if I set everything up correctly in
Outlook Express.


snip
WHAT ABOUT THE LINKS GIVEN BY PA BEAR?

This link is invalid:
(http://snipurl.com/2bou).


Works here. Goes to
http://groups-beta.google.com/group/...rt=0&scoring=d

Some of the directions given in this link may not work for me:
(http://www.btinternet.com/~winnoel/ReInIE.htm)
You're supposed to uninstall IE/OE6 before reinstalling WinMe, but you
can't uninstall OE6 if there is no OE5.5 info or corrupt OE5.5 info, as
in my case.



This is what I'm afraid of. I'll uninstall IE6 and OE and then have nothing
left. There is no OE5.5 info to go back to as the folder was empty when I
started.

Had you upgraded to IE6 SP1 before you reinstalled WinME? Your posts
haven't been clear (to me) on that.


Yes, several times. I prefer reinstalling rather than reformatting. The last
time I reformatted was Sept or Oct 2004. I had to call Symantec to get
permission to reactivate NSW2004. (It is a retail version.) If I reformat
every few months, they're going to think I'm trying to use the product on
more than one computer at a time. That's not the case. My old mainboard died,
so I had no choice but to transfer everything to this machine which is a mix
of old/new parts. Eventually, I hope to upgrade to a P4 system, but money is
the problem. I cannot afford the needed hardware for XP compatibility, and I
cannot afford XP itself. XpPro is $300 for the full retail version. I don't
want an upgrade or another OEM copy of Windows. I'm stuck with OEM now. In
fact, all my previous versions of Windows are OEM. (The computers they came
on have since died or been dismantled for parts.)

Because my Windows CD is OEM, I have absolutely no support from Microsoft.
These newsgroups are my only option. (You're not supposed to install OEM
software on a different computer, and I didn't realize that when I bought my
current WinMe OEM CD from eBay.) This CD is "genuine Windows software." It is
not an illegal or pirated copy. It has only been installed on one machine at
a time, and it's all I've got. I really don't want to reinstall Win98SE. It
is also an OEM CD. The computer it came on is gone, and I like WinMe better.

If I have to reformat the hard drive again, I'm not going to do a fresh
install of WinMe unless it is from the FULL RETAIL version, which can be
transferred legally to a different computer once uninstalled from the old
one. I'm going to try to find such a copy that is new and sealed and has
never been used. Maybe I can get one for around $30 on eBay. I try to buy
things used whenever possible, but in some cases that doesn't work out well.
The newer things generally cost too much. I will probably need help setting
up the CD drives again and may have other questions. If that happens, I'll
try to find the best newsgroup to ask each question.

If I cannot reactivate NSW2004, then I'm going to go back to NSW2003 (which
doesn't require activation) and use all its features EXCEPT Norton Antivirus.
Then I can use antivirus software from a different company (such as eTrust
EZAntiVirus by Computer Associates) with no conflicts.

[You try living on $600/month and see what computer stuff YOU can afford.
Housing, utilities, food, and vehicle take most of what I have. If I didn't
live with someone else, I couldn't afford a place to live at all. A place of
my own is beyond my means. It's a miracle I even have a van or a computer. I
barely can afford to maintain internet access, so there's not a lot of money
left to buy hardware/software. The vehicle is a necessity because I'm
physically challenged. The computer is a luxury, but it's the only fun thing
in my life. Without it I have nothing to do all day. I'm also mentally
challenged, so I often need to ask for help. Thank goodness for these
newsgroups. Thank goodness they are free.]

In any event, you'd simply follow Noel's instructions and remove IE itself
(no matter what version) using IEradicator.


~Robear Dyer (PA Bear)
MS MVP-Windows (IE/OE)


Noel's instructions are complicated. I'm going to need help at some point.
I'm going to read through them again and write down a list of questions to
post here.

  #6  
Old January 12th 05, 08:30 PM
ForestSpirit
external usenet poster
 
Posts: n/a
Default

Test post recieved. I'm not sure how to send back a response from Outlook
Express that nests to a particular post, as you can do from the web-based
community.

"ForestSpirit" wrote in message
...
This is a test post from Outlook Express to see if I set up the newsgroup
correctly. Please send back a brief response specifically for this post

to
see if I can receive the message. If not, I must have done something

wrong.




  #7  
Old January 13th 05, 10:42 PM
PA Bear
external usenet poster
 
Posts: n/a
Default

Inline with snippage; CC: Noel, Don

ForestSpirit wrote:
HOW DID I REINSTALL WINDOWS ME OVER ITSELF?

To reinstall WinMe (which has IE5.5 and WMP7.1) overtop IE6SP1 and
WMP9, I followed advice that someone in a different Microsoft WinMe
newsgroup gave.


It was Oops!! (Zee) in the microsoft.public.windows.inetexplorer.ie6.setup
newsgroup. (Sorry, I thought that it was a WinMe newsgroup.) My display
name was SeaSpeeder for that thread, but I have since changed it to
ForestSpirit. Here is the link to that thread in case you want to read a
little history (12-31-04 to 01-05-05).

http://support.microsoft.com/newsgro...3-e7650dd92358


MVP Doug Varnau also posted http://winnoel.users.btopenworld.com/ReInIE.htm
to that thread. It's moot now but IMO it would have been best if you'd
heeded his suggestion and Noel's page. Your problem then and now was/is
with the OS, not IE or its install.

snip
This is what I'm afraid of. I'll uninstall IE6 and OE and then have
nothing left. There is no OE5.5 info to go back to as the folder was
empty when I started.


Of course you'll need to backup your OE data:

References:

Backup & Restore OE Data
http://www.insideoe.com/backup/index.htm
http://www.oehelp.com/backup.aspx

OE Files & Settings
http://www.insideoe.com/files/index.htm

OE Registry Keys
http://www.insideoe.com/files/regkeys.htm

Importing OE Data
http://www.insideoe.com/faqs/how.htm#importOE5
http://www.insideoe.com/faqs/how.htm#importdbx

Had you upgraded to IE6 SP1 before you reinstalled WinME? Your posts
haven't been clear (to me) on that.


Yes, several times. I prefer reinstalling rather than reformatting.
snip


As I've tried to point out, WinME is rather persnickety when it comes to
reinstalling after having upgraded to IE6. Noel and other WinME users
learned this the hard way. I advise you to benefit from their experience
and follow all steps in http://winnoel.users.btopenworld.com/ReInIE.htm now.
If you don't, I don't think you'll ever be able to install 837009.

Because my Windows CD is OEM, I have absolutely no support from Microsoft.


Even if you had a retail version, there is very limited support for any
Win9x (Win98, Win98SE, WinME) OS now.

Noel's instructions are complicated. I'm going to need help at some point.
I'm going to read through them again and write down a list of questions to
post here.


You could discontinue crossposting to OE6 Newsgroup in that event.

Good luck.
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE/OE)

  #8  
Old January 14th 05, 12:02 AM
ForestSpirit
external usenet poster
 
Posts: n/a
Default

I don't know how crossposting got started, but I think I figured it out how
to stop it. This post should only be in WindowsMeGeneral.

"PA Bear" wrote in message
...
Inline with snippage; CC: Noel, Don
You could discontinue crossposting to OE6 Newsgroup in that event.

~Robear Dyer (PA Bear)
MS MVP-Windows (IE/OE)



  #9  
Old January 14th 05, 07:38 AM
Noel Paton
external usenet poster
 
Posts: n/a
Default

Looks good to me, FS!

--
Noel Paton (MS-MVP 2002-2005, Windows)

Nil Carborundum Illegitemi
http://www.btinternet.com/~winnoel/millsrpch.htm
http://tinyurl.com/6oztj

Please read http://dts-l.org/goodpost.htm on how to post messages to NG's

"ForestSpirit" wrote in message
...
I don't know how crossposting got started, but I think I figured it out how
to stop it. This post should only be in WindowsMeGeneral.

"PA Bear" wrote in message
...
Inline with snippage; CC: Noel, Don
You could discontinue crossposting to OE6 Newsgroup in that event.

~Robear Dyer (PA Bear)
MS MVP-Windows (IE/OE)





  #10  
Old January 15th 05, 03:55 AM
ForestSpirit
external usenet poster
 
Posts: n/a
Default

Noel Paton, what a pleasure to hear from you!

It will take me a few days to review all the details on your site and to
save the instructions in modified text (.txt) files with all the hyperlink
web addresses. Then I'll always have access to the info should my WinMe
browser on this PC be lost during the fixing process.

Without Internet Explorer, I won't be able to open the (.htm) or (.mht)
files saved on my hard disk. Without Outlook Express, I won't be able to
access email or newsgroups or open the (.eml) files saved on my hard disk.
At least I'll still have access to the newsgroups and the web from my
laptop.

My next logical step is to attempt the fixes on your web site for
"Uninstalling & Reinstalling IE in Me". In case of problems, I also want to
be familiar with your "Reinstalling Me", "Help & Support Troubleshooting,"
and "PC Health and System Restore." I also want to have all the tools
downloaded in advance and know how to use them. I'll let you know of any
invalid links I find on your pages. I have found some already. What forum
would you like them posted in, or would you like me to email them to you
directly?

Since your fixes pertain to many more situations than the issues in this
thread, I'm wondering if more users will benefit if I create a separate
thread (or threads) for those questions. That's a few days away, though.
Right now one specific question that comes to mind is what's the difference
between IEradicator and IE6remov, and in what situation(s) do I use each
tool?

My next post in this thread will have questions about my Belarc Advisor
results, which are pertinent to the current issues and hotfix statuses. In
the mean time, please read below inline.

"Noel Paton" wrote in message
...
Looks good to me, FS!
--
Noel Paton (MS-MVP 2002-2005, Windows)


Noel, what looks good, exactly? I'm not sure what you are referring to.

Please read http://dts-l.org/goodpost.htm on how to post messages to NG's


Thank you for the link on how to post messages to newsgroups. There is one
spelling error on that page in question 3. Atl+D is probably supposed to be
Alt+D.
If I have done something wrong in posting, please tell me specifically what
so that I will not do it again and can be a better member of this online
community. In the meantime, here is what I have learned so far.

MAKING GOOD NEWSGROUP POSTS
1. Do some research first. (I always do. Sometimes I either find nothing or
too many results or results that really don't pertain to my situation. A new
post is usally best under those circumstances.)
2. Decide where to post. (Deciding which group is best for my post is often
a problem, but I'm learning. For general non-technical questions, I can use
newsgroups specific to Internet Explorer, Outlook Express, Windows Media
Player, etc. For technical or troubleshooting questions, a Windows Me
specific group seems to be best. I still have not found a good DirectX
newsgroup for end users on the Microsoft Community site.)
3. How to compose your post. (Understood. I think I've done everything right
that's mentioned here. I always try to choose a good subject line, summarize
the problem, include error messages, provide sufficient details, describe my
system, explain what has been done so far, and do the other things
mentioned. I always proofread also, but I will not have a spell checker
until Office 2000 is reinstalled. I don't want to install it until I have
properly slipstreamed it and until my current IE problems are fixed. One
drawback to newsgroups is that you can't go back later to edit your posts as
you can on certain online forums.)
4. After you post. (Understood. I don't think I've done anything wrong
here.)
5. Once your problems are solved. (Understood.)
6. Survival camp, posting errors to avoid. (Understood. I don't think I've
done anything wrong here either, except forgetting to include some of the
previous post in my replies. I've learned that the nonessential parts of the
previous post should be deleted. It's hard to tell which parts I can cut out
and which to include. I generally do not crosspost and usually do not use
ALL CAPITALS except intermittently for emphasis and headings, to separate
parts of the message for easier reading.)



 




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