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Unable to Browse Network w/Netgear wireless adapter
Hi all:
I'm having problems with a newly installed wireless adapter and I've been unable to figure things out. The computer in question - a Compaq - has an ethernet card installed and has worked fine on my home network for some time. Still does, when going through the ethernet NIC. However, things are not so rosy with my new Netgear WG311 wireless NIC. Using only the wireless NIC (cable to the ethernet card detached) the other computers on the network can browse the Compaq. Attempting to browse the other computers from the Compaq results in a Windows "Unable to Browse the Network" error. I've looked at every setting I can think of and things seem fine. Looking at the router (Microsoft) it reports the IP addresses of the two NICs, the computer Host name and NIC MAC addresses correctly. The wireless network name, channel and encryption type are correct. Windows device manager reports no conflics. The driver for the Netgear NIC is the latest and greatest. The Compaq can't ping the other networked computers but the other computers can ping it, though at times I've gotten the following puzzling results: C:\WINDOWS\Desktopping 198.168.2.68 Pinging 198.168.2.68 with 32 bytes of data: Reply from 207.253.250.164: TTL expired in transit. Reply from 207.253.250.164: TTL expired in transit. Reply from 207.253.250.164: TTL expired in transit. Reply from 207.253.250.164: TTL expired in transit. Ping statistics for 198.168.2.68: Packets: Sent = 4, Received = 4, Lost = 0 (0% loss), Approximate round trip times in milli-seconds: Minimum = 0ms, Maximum = 0ms, Average = 0ms C:\WINDOWS\Desktop I'm stumped and don't know what else to check at this point. Anybody have any thoughts? TIA. Tom Young |
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Well, I figured it out; removing the ethernet NIC did the trick. You'd
think the computer would be "smart" enough to understand that if the ethernet NIC couldn't communicate because the cable isn't attached that it'd route all network traffic through the wireless NIC. Guess not. You'd also think that Netgear might be "comsumer friendly" and mention this in their troubleshooting guides. Guess not. When I emailed Netgear about the issue they replied "Ensure that there is no firewall in any machine like... in machine that can cause this issue with router", though I'd mentioned that I had no firewalls installed when I emailed them. They were nice enough to inform me that "NETGEAR would be glad to assist with the issue. However, your enquiry falls outside the scope of support. NETGEAR has a Premium Support Line specifically to help provide the advanced phone support you are looking for." For a fee of only $32.95! Such a deal! I think I understand now why this issue which I'd guess is relatively common - a wireless NIC installed on a machine with an ethernet NIC - *isn't* mentioned in Netgear's troubleshooting section. Tom Young |
#3
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Unable to Browse Network w/Netgear wireless adapter
Well, I figured it out; removing the ethernet NIC did the trick. You'd
think the computer would be "smart" enough to understand that if the ethernet NIC couldn't communicate because the cable isn't attached that it'd route all network traffic through the wireless NIC. Guess not. You'd also think that Netgear might be "comsumer friendly" and mention this in their troubleshooting guides. Guess not. When I emailed Netgear about the issue they replied "Ensure that there is no firewall in any machine like... in machine that can cause this issue with router", though I'd mentioned that I had no firewalls installed when I emailed them. They were nice enough to inform me that "NETGEAR would be glad to assist with the issue. However, your enquiry falls outside the scope of support. NETGEAR has a Premium Support Line specifically to help provide the advanced phone support you are looking for." For a fee of only $32.95! Such a deal! I think I understand now why this issue which I'd guess is relatively common - a wireless NIC installed on a machine with an ethernet NIC - *isn't* mentioned in Netgear's troubleshooting section. Tom Young |
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