Hard drive

I bought a used laptop with Windows 98 installed and am
having problems. The hard drive shows up as an icon, but
looks to be covered in snow? I'm assuming this means
there is a problem.

I save things to the hard drive and they are there, but
when I turn the computer off, the files are gone when I
turn it back on.

Also, if I make changes to my desktop, including deleting
icons, the desktop returns to its original configuration
when I turn turn the laptop off and back on.

Is this thing haunted?

Thanks for any help you can offer

Another wrinkle to the mistery. The laptop has "Deep
Freeze" software installed. I uninstalled it, yet it
reappeared after rebooting.

What can I do? It appears to be some corporate protection
software so employees can't make any system changes. Now,
I can't delete it.

Help!!

Right-click the hard drive icon and select properties. Copy down the
information and post it here. Does the information tally with the hardware
installed in the machine?
--
Jeff Richards
MS MVP (Windows - Shell/User)
"Nick" wrote in message
...
I bought a used laptop with Windows 98 installed and am
having problems. The hard drive shows up as an icon, but
looks to be covered in snow? I'm assuming this means
there is a problem.

I save things to the hard drive and they are there, but
when I turn the computer off, the files are gone when I
turn it back on.

Also, if I make changes to my desktop, including deleting
icons, the desktop returns to its original configuration
when I turn turn the laptop off and back on.

Is this thing haunted?

Thanks for any help you can offer

The data seems to match.

The type is - local disk
File system - FAT 32
Capacity 2,159,206,400

Does this help?


-----Original Message-----
Right-click the hard drive icon and select properties.
Copy down the
information and post it here. Does the information tally
with the hardware
installed in the machine?
--
Jeff Richards
MS MVP (Windows - Shell/User)
"Nick" wrote in
message
...
I bought a used laptop with Windows 98 installed and am
having problems. The hard drive shows up as an icon,
but
looks to be covered in snow? I'm assuming this means
there is a problem.

I save things to the hard drive and they are there, but
when I turn the computer off, the files are gone when I
turn it back on.

Also, if I make changes to my desktop, including
deleting
icons, the desktop returns to its original configuration
when I turn turn the laptop off and back on.

Is this thing haunted?

Thanks for any help you can offer


.

Your surmise seems correct.
http://www.faronics.com/html/deepfreeze.asp

The simplest process may be to ZAP or WIPE the disk using utilities to be
found he
http://www.faronics.com/html/deepfreeze.asp
Then start over with a clean install of Windows. If the software does what
it says it can do, then there's not going to be another solution.

Make sure you have your product key before deleting anything:
http://home.satx.rr.com/badour/html/w98_restore.html
--
Jeff Richards
MS MVP (Windows - Shell/User)
"Nick" wrote in message
...

Another wrinkle to the mistery. The laptop has "Deep
Freeze" software installed. I uninstalled it, yet it
reappeared after rebooting.

What can I do? It appears to be some corporate protection
software so employees can't make any system changes. Now,
I can't delete it.

Help!!

I'm new at this. What "product key" are you talking
about. I have a Windows 98 disk I received with a new
computer purchase. Can I use that?

Is there a Product key I need to get off the computer?
-----Original Message-----
Your surmise seems correct.
http://www.faronics.com/html/deepfreeze.asp

The simplest process may be to ZAP or WIPE the disk using
utilities to be
found he
http://www.faronics.com/html/deepfreeze.asp
Then start over with a clean install of Windows. If the
software does what
it says it can do, then there's not going to be another
solution.

Make sure you have your product key before deleting
anything:
http://home.satx.rr.com/badour/html/w98_restore.html
--
Jeff Richards
MS MVP (Windows - Shell/User)
"Nick" wrote in
message
...

Another wrinkle to the mistery. The laptop has "Deep
Freeze" software installed. I uninstalled it, yet it
reappeared after rebooting.

What can I do? It appears to be some corporate
protection
software so employees can't make any system changes.
Now,
I can't delete it.

Help!!


.

Check out the site that I referred to - it covers everything you need to
know for re-installing Windows, including finding the product key.
--
Jeff Richards
MS MVP (Windows - Shell/User)
wrote in message
...
I'm new at this. What "product key" are you talking
about. I have a Windows 98 disk I received with a new
computer purchase. Can I use that?

Is there a Product key I need to get off the computer?
-----Original Message-----
Your surmise seems correct.
http://www.faronics.com/html/deepfreeze.asp

The simplest process may be to ZAP or WIPE the disk using
utilities to be
found he
http://www.faronics.com/html/deepfreeze.asp
Then start over with a clean install of Windows. If the
software does what
it says it can do, then there's not going to be another
solution.

Make sure you have your product key before deleting
anything:
http://home.satx.rr.com/badour/html/w98_restore.html
--
Jeff Richards
MS MVP (Windows - Shell/User)
"Nick" wrote in
message
...

Another wrinkle to the mistery. The laptop has "Deep
Freeze" software installed. I uninstalled it, yet it
reappeared after rebooting.

What can I do? It appears to be some corporate
protection
software so employees can't make any system changes.
Now,
I can't delete it.

Help!!


.