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#1
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windows 98 troubleshooters issue
when i click on a troubleshooter subject in the right pane
and then click the next button down at the bottom....there is no text or display.....just blank/white.this goes for all the subjects on the right side. is there a setting amiss somewhere? my emachine came with windows 98 se pre- installed and the help/troubleshooters program used to work. thank you very much. |
#2
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windows 98 troubleshooters issue
There are two different fixes, depending on the Windows updates you have installed.
The original fix for the older update was this: First, click Start Settings Folder Options View tab, and click to enable "Show All Files" and click OK. Click Start Find File or Folders, and search the C:\ drive for a file named Tshoot.inf...it should be found in the \Windows\Inf folder. Right-click Tshoot.inf and click Install on the menu that appears. If the cumulative patch for Internet Explorer (November or later) is installed, there is only a workaround. See he http://home.comcast.net/~bascon58/98Help.htm and http://mvps.org/PracticallyNerded/SoftFixes.htm -- Glen Ventura, MS MVP W95/98 Systems http://dts-l.org/goodpost.htm "the lion" wrote in message ... when i click on a troubleshooter subject in the right pane and then click the next button down at the bottom....there is no text or display.....just blank/white.this goes for all the subjects on the right side. is there a setting amiss somewhere? my emachine came with windows 98 se pre- installed and the help/troubleshooters program used to work. thank you very much. |
#3
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windows 98 troubleshooters issue
Two separate Windows Update criticals took your Troubleshooters away,
for security reasons. http://support.microsoft.com/default...;en-us;Q188867 Troubleshooting Windows 98 Startup Problems. This article contains a link to what it says is the equivalent of the Windows Help Troubleshooters... http://support.microsoft.com/support/windows/tshoot That's it. But, here is how to get them back when offline... First, "START, Find, F&F, Tshoot.inf"; R-Clk it & select "Install". If you still don't have the Troubleshooters... (1) "START, Run, RegEdit" (2) Navigate to HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\ActiveX Compatibility\{4B106874-DD36-11D0-8B44-00A024DD9EFF} Compatibility Flags 0x00000400 (1024) Dword value 400 by (a) Clicking plus signs, beginning with "HKEY_LOCAL_MACHINE", (b) & ending with "ActiveX Compatibility". (c) Finally, click "{4B106874-DD36-11D0-8B44-00A024DD9EFF}" itself in the left pane. (d) Now, you see "Compatibility Flags 0x00000400 (1024)" in the right pane. (e) "Registry menu, Export Registry file". This will create a ".reg" file of the entire Key that is open... all the items in the right pane & all sub-keys in the left pane (if there is a plus sign). Give it a name & location of your choosing, even to the Desktop or My Documents. Then, to undo the following, you will be able to simply click that file, to Merge it's contents back into the Registry. Actually-- name that one "NoTrouble.reg". It will look like... ....Start..... REGEDIT4 [HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\ActiveX Compatibility\{4B106874-DD36-11D0-8B44-00A024DD9EFF}] "Compatibility Flags"=dword:00000400 ....End....... (f) Close RegEdit. You now have an "undo" .reg, named "NoTrouble.reg". (g) Make a copy of it called "Trouble.reg". (h) Open "Trouble.reg" in Notepad. Change the "dword" to look as follows... all zeros... ....Start..of "Trouble.reg"... REGEDIT4 [HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\ActiveX Compatibility\{4B106874-DD36-11D0-8B44-00A024DD9EFF}] "Compatibility Flags"=dword:00000000 ....End....... CAREFUL: That "HKEY" is one line, with TWO spaces only. One between "Internet Explorer", & the other between "ActiveX Compatibility". Make sure it looks that way in Notepad, before you click to Save. Also, you must have an empty line at bottom. Now, "Trouble.reg" gives you the Troubleshooters. "NoTrouble.reg" will give you security by taking them away. Remember to undo it, after you are done looking at the Troubleshooters. (2) By default, when a ".reg" is clicked, it will Merge into the Registry. To alter the default behavior: "START, Settings, Folder Options, File Types tab". Scroll to & click "Registration Entries", click the "Edit" button, select "edit" in the window & click the "Set Default" button. Now, when you click a ".reg" file, it will open in Notepad for examination. To merge it into the Registry, R-Clk it & select "Merge". -- Thanks or Good Luck, There may be humor in this post, and, Naturally, you will not sue, should things get worse after this, PCR "the lion" wrote in message ... | when i click on a troubleshooter subject in the right pane | and then click the next button down at the bottom....there | is no text or display.....just blank/white.this goes for | all the subjects on the right side. is there a setting | amiss somewhere? my emachine came with windows 98 se pre- | installed and the help/troubleshooters program used to | work. | | thank you very much. |
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