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#1
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Spool32 error
Whenever I click on Printer from either inside the Control Panel or using
Start|Control Panel|Printers, I get the below error no matter if I'm in Normal or Safe Mode: ----------------------------------------------------------- Spool32 has caused an error in Kernal32.dll Spool32 will close now CLOSE ------------------------------------------------------------ I click CLOSE and PC locks up. Have to do a CTRL-ALT-DELETE then it shows: Printer (Not Responding) ---------------------------------------- I then click End Task to clear error window. There is a Canon BJ printer showing there and I want to remove it and add a Lexmark but it won't allow me to do either. Any help or suggestions? -- Thanks.....Bill Please reply to the Newsgroup ONLY |
#3
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Spool32 error
Mike,
I found the Win_17.cab file in C:\Windows\Options\Cabs, but how do I get Spool32.exe extracted from it? I follow the instructions of the KB article but when I get to step 6 of it, am confused on what to put in the "Restore From" box. I put Win_17.cab, not work. -- Thanks.....Bill Please reply to the Newsgroup ONLY |
#4
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Spool32 error
Use the folder containing the cab files not the cab name. Alternatively don't
use MSConfig at all but instead use Explorer, browse to WIN_17.CAB, double click to open, select spool32.exe and drag a new copy to your desktop. Now boot to Safe Mode and drag the copy of spool32.exe from your desktop to your windows\system folder. -- Mike Maltby Willy wrote: Mike, I found the Win_17.cab file in C:\Windows\Options\Cabs, but how do I get Spool32.exe extracted from it? I follow the instructions of the KB article but when I get to step 6 of it, am confused on what to put in the "Restore From" box. I put Win_17.cab, not work. |
#5
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Spool32 error
Mike,
No go :-( -- Thanks.....Bill Please reply to the Newsgroup ONLY "Mike M" wrote in message ... Use the folder containing the cab files not the cab name. Alternatively don't use MSConfig at all but instead use Explorer, browse to WIN_17.CAB, double click to open, select spool32.exe and drag a new copy to your desktop. Now boot to Safe Mode and drag the copy of spool32.exe from your desktop to your windows\system folder. -- Mike Maltby Willy wrote: Mike, I found the Win_17.cab file in C:\Windows\Options\Cabs, but how do I get Spool32.exe extracted from it? I follow the instructions of the KB article but when I get to step 6 of it, am confused on what to put in the "Restore From" box. I put Win_17.cab, not work. |
#6
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Spool32 error
I'm sorry but I have difficulty in understanding your post. What exactly do
you mean by "no go". What did you try and what was the error or are we perhaps expected to try and guess? vbg -- Mike Maltby Willy wrote: Mike, No go :-( |
#7
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Spool32 error
Mike,
I tried you suggestion on previous post and was still getting same error. Sorry about using "no go", but had been working on PC all day and had got frustrated, not at you or your suggestions, but just at the PC. -- Thanks.....Bill Please reply to the Newsgroup ONLY "Mike M" wrote in message ... I'm sorry but I have difficulty in understanding your post. What exactly do you mean by "no go". What did you try and what was the error or are we perhaps expected to try and guess? vbg -- Mike Maltby Willy wrote: Mike, No go :-( |
#8
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Spool32 error
The problem is I still don't know what the "no go" refers to. Is it that you
can't replace spool32.exe or, as I suspect, that replacing spool32.exe doesn't fix the problem? As for feeling frustrated Willy, that I do understand. Been There, Done That, kicked the cat (no, I would never do that) and got the tee-shirt. All I can suggest now is that you try uninstalling and reinstalling the printer causing you the problem. I know you can't do this from Printers but is there possibly an entry in Add/Remove Programs? Alternatively have you tried Safe Mode? Regards, -- Mike Maltby Willy wrote: Mike, I tried you suggestion on previous post and was still getting same error. Sorry about using "no go", but had been working on PC all day and had got frustrated, not at you or your suggestions, but just at the PC. |
#9
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Spool32 error
Sorry, replacing spool32.exe didn't resolve the problem.
-- Thanks.....Bill Please reply to the Newsgroup ONLY |
#10
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Spool32 error
Mike,
I've tried Safe Mode and if I just click on the printer, I get the error noted earlier. Also there is nothing in Add/Remove programs for the printer. I can replace spool32.exe but it doesn't fix the problem. Note, the PC belongs to a friend and I worked on it, adding RAM & cleaning up so to say about 6 months ago, it worked great then but he has since added AOL 9.0 to it. I did a Google search and saw nothing of relevance that would help other than your suggestions. -- Thanks.....Bill Please reply to the Newsgroup ONLY "Mike M" wrote in message ... The problem is I still don't know what the "no go" refers to. Is it that you can't replace spool32.exe or, as I suspect, that replacing spool32.exe doesn't fix the problem? As for feeling frustrated Willy, that I do understand. Been There, Done That, kicked the cat (no, I would never do that) and got the tee-shirt. All I can suggest now is that you try uninstalling and reinstalling the printer causing you the problem. I know you can't do this from Printers but is there possibly an entry in Add/Remove Programs? Alternatively have you tried Safe Mode? Regards, -- Mike Maltby Willy wrote: Mike, I tried you suggestion on previous post and was still getting same error. Sorry about using "no go", but had been working on PC all day and had got frustrated, not at you or your suggestions, but just at the PC. |
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