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#21
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W98SE computer will not restart
none wrote:
Sounds like a frustrating issue! As MEB mentioned, the problems you are experiencing might be caused by a weak CMOS battery. I too suspect this is the cause. A weak battery can cause symptoms ranging from clock being off by several minutes, or when you boot you'll notice the system does not retain bios settings, or bios settings get corrupted, or you're unable to access certain peripherals, a "CMOS Checksum Error" or "System Configuration Lost" message may be displayed, or the system will simply not boot! Lithium batteries (typically used for CMOS batteries) can have a life of 5 to 10 years (some has high as 15), but I've had batteries go bad in a few (3) years. And just because your system clock keeps time does NOT mean your CMOS battery is good!! Although a variety of issues can be causing your computers ailments, considering this BIOS error message and it sounding like your system is old, I'd say you should check the CMOS battery voltage (should be 3+ volts), or simply replace it. It is not good enough to ignore checking because the PC's time is not lost. It costs very little money and is not hard to replace. You can Google for information on how to do it. And I would tend to agree, the battery still needs checked, however we need the manufacturer and model to adequately apprise of what might be necessary in this particular situation [hence why I have not added the CMOS battery replacement link from my site and/or others wherein graphics are additionally used per general or specific types and/or models]. There is, as you state, the apparent indication of an older computer, as well as the potential of an IBM model [due to the specific error code]. However, depending upon circumstances, such as the described *unplugging from the wall of a running system* that this MAY have also caused the loss, as, at times, when removing the plug there may be an moment of attempted rapid cycling of off/restart wherein the computer accesses the BIOS yet shuts off again at a crucial stage corrupting the CMOS [similar the brown-out or power surge, or other like situations], raising the . So at this point, until response by the querier, IMO, we have insufficient materials available to properly proceed with proper diagnostics and help in this instance. My second post attempts to gather additional information relevant to the diagnostics of the party's system and potential issues. Hopefully the information is supplied, and this was not just a *drive-by* post or attempt to discern group or individual abilities to handle issues in the proper form. -- MEB http://peoplescounsel.org/ref/windows-main.htm Windows Info, Diagnostics, Security, Networking http://peoplescounsel.org The "real world" of Law, Justice, and Government ___--- |
#22
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W98SE computer will not restart
Ooops ... omitted the url - sorry!
http://www.motherboardpoint.com/setu...op-t60326.html Mart "Mart" wrote in message ... Startup Error(s) message [162 Configuration change has occurred Select one of the following: Sounds like you *may* have an IBM machine. Besides changing the CMOS battery - suggested elsewhere - see also (for example) the reply to the following post on how to clear/reset the BIOS using the jumper #10. The url to the location is dead (so you may need your User Manual) but that to the procedure is good. Try a "162 Configuration change has occurred" search on Google for more. There's plenty out there. Mart "André Bordeleau" wrote in message news Hi, After a system settings change that requires a computer restart or when I select Start/Shut Down/Restart, the computer will not restart: Diskette Drive gets interrogated, but the display remains black with no further progress. I have to turn off the computer by the tower switch and press it again to get a start. Using the Ctl/Alt/Del will also do , but I get a Post Startup Error(s) message [162 Configuration change has occured Select one of the following: Continue / Exit Setup] from which I choose «Exit Setup» to get a restart. How could that problem be solved? Thanks for your help, André |
#23
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W98SE computer will not restart
Ooops ... omitted the url - sorry! http://www.motherboardpoint.com/setu...op-t60326.html Mart "Mart" wrote in message ... Startup Error(s) message [162 Configuration change has occurred Select one of the following: Sounds like you *may* have an IBM machine. Besides changing the CMOS battery - suggested elsewhere - see also (for example) the reply to the following post on how to clear/reset the BIOS using the jumper #10. The url to the location is dead (so you may need your User Manual) but that to the procedure is good. Try a "162 Configuration change has occurred" search on Google for more. There's plenty out there. Mart "André Bordeleau" wrote in message news Hi, After a system settings change that requires a computer restart or when I select Start/Shut Down/Restart, the computer will not restart: Diskette Drive gets interrogated, but the display remains black with no further progress. I have to turn off the computer by the tower switch and press it again to get a start. Using the Ctl/Alt/Del will also do , but I get a Post Startup Error(s) message [162 Configuration change has occured Select one of the following: Continue / Exit Setup] from which I choose «Exit Setup» to get a restart. How could that problem be solved? Thanks for your help, André |
#24
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W98SE computer will not restart
I got confused due to the numerous starts required for a disk recovery and
installation of softwares; it took me a while to figure out what was happening. What I thought to be a problem with the «restart» only is not accurate, I just found out that it occurs also during a "cold" start, with no modification done to the computer. Here's the requested informations: IBM Aptiva Microtower Model 2178-95U Intel Pentium III 533 Mhz 128 MB SDRAM Kerio firewall and Avast anti-virus installed I bought it new in 2000 and replaced it for a Vista about 2 years ago. My sister has been using it since. Because the computer was getting to slow, maybe loaded with undesired objects and having starting problems, I reformated the hard disk with the original recovery CD. The computer works fine now, like a new one except for the starting problem. This problem existed prior to disk recovery, but I don't think prior to the AVG anti-virus program removal done a few months ago. During the removal process, AVG asked for some files removal in the registry or something like that. I clicked yes and I got the start problem during the subsequent required restart. I associated the problem with this incident, thinking that a recovery will cure it. Obviously it did not. Here's what's happening: Tower power switch pushed in: LED green light on. CD-ROM activity LED green light on then off. 2 beeps coming from inside the tower followed by the Diskette Drive activity LED green light on then off with interrogating noise. Monitor not activated, display remains black. Sound similar to a fan inside the tower. Nothing else happening. Tower power switch pushed in: computer shuts down, no more fan type noise. Tower power switch pushed in: CD-ROM LED on and off. Diskette Drive LED on and off with interrogating noise. Display activated, blinking dot on the top left corner and Windows 98 starting up normally. For the previous step, instead of pushing the power switch, if the Ctl/Alt/Del keys are used I get this message after the blinking dot on the top left corner of the screen: POST Startup Error(s) 162 Configuration Change has occured Select one of the following Continue Exit Setup By choosing «Exit Setup», Windows 98 starts up normally. By choosing «Continue», I get the «Configuration/Setup Utility» window from which I can select various options. Selecting the Start Options, I have the following «Startup Sequence» window: Primary Startup Sequence... First Startup Device..........[Diskette Drive] Second Startup Device......[CD-ROM] Third Startup Device.........[Hard Disk] Fourth Startup Device........[Disabled] Automatic Power On Startup Sequence.........[Enabled] First Startup Device...................................[Hard Disk] Second Startup Device...............................[Disabled] Third Startup Device..................................[Disabled] Fourth Startup Device.................................[Disabled] Error Startup Sequence.................[Disabled] After a normal shutdown (through Start/Shut Down), if electrical power is removed from the computer the subsequent start is normal. Hope this clarifies the problem. I don't quite understand Mart writing: [...] - see also (for example) the reply to the following post on how to clear/reset the BIOS using the jumper #10. The url to the location is dead (so you may need your User Manual) but that to the procedure is good. Please explain. André PS. Well now the computer is fooling me this morning: The first start was like described above, with the 2 beeps. I just tried several consecutive starts/shutdowns, done normally through Start/Shut Down without unplugging the computer from the electrical outlet, and every start is normal. No more beeps, Windows 98 gets running OK. It is beyond my understanding! --------------------------------------------------------------------------------------------------------------------------------------------------------------------- "Mart" a écrit dans le message de ... Ooops ... omitted the url - sorry! http://www.motherboardpoint.com/setu...op-t60326.html Mart "Mart" wrote in message ... Startup Error(s) message [162 Configuration change has occurred Select one of the following: Sounds like you *may* have an IBM machine. Besides changing the CMOS battery - suggested elsewhere - see also (for example) the reply to the following post on how to clear/reset the BIOS using the jumper #10. The url to the location is dead (so you may need your User Manual) but that to the procedure is good. Try a "162 Configuration change has occurred" search on Google for more. There's plenty out there. Mart "André Bordeleau" wrote in message news Hi, After a system settings change that requires a computer restart or when I select Start/Shut Down/Restart, the computer will not restart: Diskette Drive gets interrogated, but the display remains black with no further progress. I have to turn off the computer by the tower switch and press it again to get a start. Using the Ctl/Alt/Del will also do , but I get a Post Startup Error(s) message [162 Configuration change has occured Select one of the following: Continue / Exit Setup] from which I choose «Exit Setup» to get a restart. How could that problem be solved? Thanks for your help, André |
#25
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W98SE computer will not restart
André Bordeleau wrote: I got confused due to the numerous starts required for a disk recovery and installation of softwares; it took me a while to figure out what was happening. What I thought to be a problem with the «restart» only is not accurate, I just found out that it occurs also during a "cold" start, with no modification done to the computer. Here's the requested informations: IBM Aptiva Microtower Model 2178-95U Intel Pentium III 533 Mhz 128 MB SDRAM Kerio firewall and Avast anti-virus installed I bought it new in 2000 and replaced it for a Vista about 2 years ago. My sister has been using it since. Because the computer was getting to slow, maybe loaded with undesired objects and having starting problems, I reformated the hard disk with the original recovery CD. The computer works fine now, like a new one except for the starting problem. This problem existed prior to disk recovery, but I don't think prior to the AVG anti-virus program removal done a few months ago. During the removal process, AVG asked for some files removal in the registry or something like that. I clicked yes and I got the start problem during the subsequent required restart. I associated the problem with this incident, thinking that a recovery will cure it. Obviously it did not. Here's what's happening: Tower power switch pushed in: LED green light on. CD-ROM activity LED green light on then off. 2 beeps coming from inside the tower followed by the Diskette Drive activity LED green light on then off with interrogating noise. Monitor not activated, display remains black. Sound similar to a fan inside the tower. Nothing else happening. Tower power switch pushed in: computer shuts down, no more fan type noise. Tower power switch pushed in: CD-ROM LED on and off. Diskette Drive LED on and off with interrogating noise. Display activated, blinking dot on the top left corner and Windows 98 starting up normally. For the previous step, instead of pushing the power switch, if the Ctl/Alt/Del keys are used I get this message after the blinking dot on the top left corner of the screen: POST Startup Error(s) 162 Configuration Change has occured Select one of the following Continue Exit Setup By choosing «Exit Setup», Windows 98 starts up normally. By choosing «Continue», I get the «Configuration/Setup Utility» window from which I can select various options. Selecting the Start Options, I have the following «Startup Sequence» window: Primary Startup Sequence... First Startup Device..........[Diskette Drive] Second Startup Device......[CD-ROM] Third Startup Device.........[Hard Disk] Fourth Startup Device........[Disabled] Automatic Power On Startup Sequence.........[Enabled] First Startup Device...................................[Hard Disk] Second Startup Device...............................[Disabled] Third Startup Device..................................[Disabled] Fourth Startup Device.................................[Disabled] Error Startup Sequence.................[Disabled] Try setting the First Startup Device to Hard Disk in the Primary Startup Sequence (should be available in the BIOS). You might want to try reinstalling AVG again and then uninstalling it again without letting it remove those certain files it asks about. After a normal shutdown (through Start/Shut Down), if electrical power is removed from the computer the subsequent start is normal. Hope this clarifies the problem. [snip] PS. Well now the computer is fooling me this morning: The first start was like described above, with the 2 beeps. I just tried several consecutive starts/shutdowns, done normally through Start/Shut Down without unplugging the computer from the electrical outlet, and every start is normal. No more beeps, Windows 98 gets running OK. It is beyond my understanding! [snip] Sometimes unexplained problems are caused by ram. You can find and install and run some ram testing programs if you wish. You can also remove your ram stick(s) and then reinsert them in their slot(s) which will help insure a good contact. Only do the above if you feel comfortable doing such. Buffalo |
#26
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W98SE computer will not restart
André Bordeleau wrote: I got confused due to the numerous starts required for a disk recovery and installation of softwares; it took me a while to figure out what was happening. What I thought to be a problem with the «restart» only is not accurate, I just found out that it occurs also during a "cold" start, with no modification done to the computer. Here's the requested informations: IBM Aptiva Microtower Model 2178-95U Intel Pentium III 533 Mhz 128 MB SDRAM Kerio firewall and Avast anti-virus installed I bought it new in 2000 and replaced it for a Vista about 2 years ago. My sister has been using it since. Because the computer was getting to slow, maybe loaded with undesired objects and having starting problems, I reformated the hard disk with the original recovery CD. The computer works fine now, like a new one except for the starting problem. This problem existed prior to disk recovery, but I don't think prior to the AVG anti-virus program removal done a few months ago. During the removal process, AVG asked for some files removal in the registry or something like that. I clicked yes and I got the start problem during the subsequent required restart. I associated the problem with this incident, thinking that a recovery will cure it. Obviously it did not. Here's what's happening: Tower power switch pushed in: LED green light on. CD-ROM activity LED green light on then off. 2 beeps coming from inside the tower followed by the Diskette Drive activity LED green light on then off with interrogating noise. Monitor not activated, display remains black. Sound similar to a fan inside the tower. Nothing else happening. Tower power switch pushed in: computer shuts down, no more fan type noise. Tower power switch pushed in: CD-ROM LED on and off. Diskette Drive LED on and off with interrogating noise. Display activated, blinking dot on the top left corner and Windows 98 starting up normally. For the previous step, instead of pushing the power switch, if the Ctl/Alt/Del keys are used I get this message after the blinking dot on the top left corner of the screen: POST Startup Error(s) 162 Configuration Change has occured Select one of the following Continue Exit Setup By choosing «Exit Setup», Windows 98 starts up normally. By choosing «Continue», I get the «Configuration/Setup Utility» window from which I can select various options. Selecting the Start Options, I have the following «Startup Sequence» window: Primary Startup Sequence... First Startup Device..........[Diskette Drive] Second Startup Device......[CD-ROM] Third Startup Device.........[Hard Disk] Fourth Startup Device........[Disabled] Automatic Power On Startup Sequence.........[Enabled] First Startup Device...................................[Hard Disk] Second Startup Device...............................[Disabled] Third Startup Device..................................[Disabled] Fourth Startup Device.................................[Disabled] Error Startup Sequence.................[Disabled] Try setting the First Startup Device to Hard Disk in the Primary Startup Sequence (should be available in the BIOS). You might want to try reinstalling AVG again and then uninstalling it again without letting it remove those certain files it asks about. After a normal shutdown (through Start/Shut Down), if electrical power is removed from the computer the subsequent start is normal. Hope this clarifies the problem. [snip] PS. Well now the computer is fooling me this morning: The first start was like described above, with the 2 beeps. I just tried several consecutive starts/shutdowns, done normally through Start/Shut Down without unplugging the computer from the electrical outlet, and every start is normal. No more beeps, Windows 98 gets running OK. It is beyond my understanding! [snip] Sometimes unexplained problems are caused by ram. You can find and install and run some ram testing programs if you wish. You can also remove your ram stick(s) and then reinsert them in their slot(s) which will help insure a good contact. Only do the above if you feel comfortable doing such. Buffalo |
#27
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W98SE computer will not restart
OK, starting with your final question :-
I don't quite understand Mart writing: [...] - see also (for example) the reply to the following post on how to clear/reset the BIOS using the jumper #10. etc. On the assumption that the problem is caused by a CMOS battery and/or corrupted BIOS, (which I no longer think is the problem) then had you wished to 'reset' you BIOS (i.e. clear the corruption) then in the link :- http://www.motherboardpoint.com/setu...op-t60326.html the second poster points to instructions on how to do the reset. However, from your fuller description of the symptoms, you say that the computer beeps twice when the 'fault' is on, but you don't say if it beeps at all if it doe start 'normally' - i.e. I ASS-U-ME it doesn't beep if it starts normally. If that is the case see :- http://www.computerhope.com/beep.htm which suggests you have a "Parity Circuit Failure" (CH000607) Then see CH000307 http://www.computerhope.com/issues/ch000607.htm which should give you some useful troubleshooting advice Mart "André Bordeleau" wrote in message ... I got confused due to the numerous starts required for a disk recovery and installation of softwares; it took me a while to figure out what was happening. What I thought to be a problem with the «restart» only is not accurate, I just found out that it occurs also during a "cold" start, with no modification done to the computer. Here's the requested informations: IBM Aptiva Microtower Model 2178-95U Intel Pentium III 533 Mhz 128 MB SDRAM Kerio firewall and Avast anti-virus installed I bought it new in 2000 and replaced it for a Vista about 2 years ago. My sister has been using it since. Because the computer was getting to slow, maybe loaded with undesired objects and having starting problems, I reformated the hard disk with the original recovery CD. The computer works fine now, like a new one except for the starting problem. This problem existed prior to disk recovery, but I don't think prior to the AVG anti-virus program removal done a few months ago. During the removal process, AVG asked for some files removal in the registry or something like that. I clicked yes and I got the start problem during the subsequent required restart. I associated the problem with this incident, thinking that a recovery will cure it. Obviously it did not. Here's what's happening: Tower power switch pushed in: LED green light on. CD-ROM activity LED green light on then off. 2 beeps coming from inside the tower followed by the Diskette Drive activity LED green light on then off with interrogating noise. Monitor not activated, display remains black. Sound similar to a fan inside the tower. Nothing else happening. Tower power switch pushed in: computer shuts down, no more fan type noise. Tower power switch pushed in: CD-ROM LED on and off. Diskette Drive LED on and off with interrogating noise. Display activated, blinking dot on the top left corner and Windows 98 starting up normally. For the previous step, instead of pushing the power switch, if the Ctl/Alt/Del keys are used I get this message after the blinking dot on the top left corner of the screen: POST Startup Error(s) 162 Configuration Change has occured Select one of the following Continue Exit Setup By choosing «Exit Setup», Windows 98 starts up normally. By choosing «Continue», I get the «Configuration/Setup Utility» window from which I can select various options. Selecting the Start Options, I have the following «Startup Sequence» window: Primary Startup Sequence... First Startup Device..........[Diskette Drive] Second Startup Device......[CD-ROM] Third Startup Device.........[Hard Disk] Fourth Startup Device........[Disabled] Automatic Power On Startup Sequence.........[Enabled] First Startup Device...................................[Hard Disk] Second Startup Device...............................[Disabled] Third Startup Device..................................[Disabled] Fourth Startup Device.................................[Disabled] Error Startup Sequence.................[Disabled] After a normal shutdown (through Start/Shut Down), if electrical power is removed from the computer the subsequent start is normal. Hope this clarifies the problem. I don't quite understand Mart writing: [...] - see also (for example) the reply to the following post on how to clear/reset the BIOS using the jumper #10. The url to the location is dead (so you may need your User Manual) but that to the procedure is good. Please explain. André PS. Well now the computer is fooling me this morning: The first start was like described above, with the 2 beeps. I just tried several consecutive starts/shutdowns, done normally through Start/Shut Down without unplugging the computer from the electrical outlet, and every start is normal. No more beeps, Windows 98 gets running OK. It is beyond my understanding! --------------------------------------------------------------------------------------------------------------------------------------------------------------------- "Mart" a écrit dans le message de ... Ooops ... omitted the url - sorry! http://www.motherboardpoint.com/setu...op-t60326.html Mart "Mart" wrote in message ... Startup Error(s) message [162 Configuration change has occurred Select one of the following: Sounds like you *may* have an IBM machine. Besides changing the CMOS battery - suggested elsewhere - see also (for example) the reply to the following post on how to clear/reset the BIOS using the jumper #10. The url to the location is dead (so you may need your User Manual) but that to the procedure is good. Try a "162 Configuration change has occurred" search on Google for more. There's plenty out there. Mart "André Bordeleau" wrote in message news Hi, After a system settings change that requires a computer restart or when I select Start/Shut Down/Restart, the computer will not restart: Diskette Drive gets interrogated, but the display remains black with no further progress. I have to turn off the computer by the tower switch and press it again to get a start. Using the Ctl/Alt/Del will also do , but I get a Post Startup Error(s) message [162 Configuration change has occured Select one of the following: Continue / Exit Setup] from which I choose «Exit Setup» to get a restart. How could that problem be solved? Thanks for your help, André |
#28
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W98SE computer will not restart
André Bordeleau wrote:
I got confused due to the numerous starts required for a disk recovery and installation of softwares; it took me a while to figure out what was happening. What I thought to be a problem with the «restart» only is not accurate, I just found out that it occurs also during a "cold" start, with no modification done to the computer. Here's the requested informations: IBM Aptiva Microtower Model 2178-95U Intel Pentium III 533 Mhz 128 MB SDRAM Kerio firewall and Avast anti-virus installed I bought it new in 2000 and replaced it for a Vista about 2 years ago. My sister has been using it since. Because the computer was getting to slow, maybe loaded with undesired objects and having starting problems, I reformated the hard disk with the original recovery CD. The computer works fine now, like a new one except for the starting problem. This problem existed prior to disk recovery, but I don't think prior to the AVG anti-virus program removal done a few months ago. During the removal process, AVG asked for some files removal in the registry or something like that. I clicked yes and I got the start problem during the subsequent required restart. I associated the problem with this incident, thinking that a recovery will cure it. Obviously it did not. Okay, let's take SPECIFIC notice that at the original error time, you thought it was related to the removal of AVG, *but have since reformatted and re-installed*, negating the AVG issue {unless it was re-installed via the Recovery Disk}. Let's start with the original error which was the: "162 Configuration change has occurred Select one of the following: Continue / Exit Setup" The 162 error can be produced by any number of BIOS/CMOS issues. The first to check would be the HARDWARE, e.g., the cards/adapters and potential corrosion or disconnect issues, INCLUDING memory modules. Try *carefully* wiggling the cards side to side WITHOUT removing them, same with the processor and memory. While in the case, check for fan issues [noise, etc.] and you may want to oil any found fans with a micro-drop of sewing machine [or like light weight [10 {preferred} or 20] oil]. Also check for dried heat sink compound and replace with something like Arctic-Silver or similar making sure to NOT get the compound on other parts. Make sure to check ALL cable connections by partially removing and re-seating. To do this checking and re-seating, make sure to follow SRTSP, by shut off of the computer, unplugging and grounding yourself to remove any static charge you may be carrying [also do so occasionally as you work within the computer]. Reference materials: Hardware Maintenance Manual (HMM) for Aptiva 2173, 2178 and 2179 systems http://www-307.ibm.com/pc/support/si...id=MIGR-4H32BF Reference Guide for Aptiva 2178 and 2198 models. http://download.lenovo.com/ibmdl/pub...a/bb99fbas.pdf Here's what's happening: Tower power switch pushed in: LED green light on. CD-ROM activity LED green light on then off. 2 beeps coming from inside the tower followed by the Diskette Drive activity LED green light on then off with interrogating noise. Monitor not activated, display remains black. Sound similar to a fan inside the tower. Nothing else happening. Tower power switch pushed in: computer shuts down, no more fan type noise. Tower power switch pushed in: CD-ROM LED on and off. Diskette Drive LED on and off with interrogating noise. Display activated, blinking dot on the top left corner and Windows 98 starting up normally. For the previous step, instead of pushing the power switch, if the Ctl/Alt/Del keys are used I get this message after the blinking dot on the top left corner of the screen: POST Startup Error(s) 162 Configuration Change has occured Select one of the following Continue Exit Setup By choosing «Exit Setup», Windows 98 starts up normally. By choosing «Continue», I get the «Configuration/Setup Utility» window from which I can select various options. Selecting the Start Options, I have the following «Startup Sequence» window: Primary Startup Sequence... First Startup Device..........[Diskette Drive] Second Startup Device......[CD-ROM] Third Startup Device.........[Hard Disk] Fourth Startup Device........[Disabled] Using this particular configuration generally causes errors. Try moving the hard disk to the second or first device as reflected below after checking the hardware. Automatic Power On Startup Sequence.........[Enabled] First Startup Device...................................[Hard Disk] Second Startup Device...............................[Disabled] Third Startup Device..................................[Disabled] Fourth Startup Device.................................[Disabled] Error Startup Sequence.................[Disabled] After a normal shutdown (through Start/Shut Down), if electrical power is removed from the computer the subsequent start is normal. Hope this clarifies the problem. I don't quite understand Mart writing: [...] - see also (for example) the reply to the following post on how to clear/reset the BIOS using the jumper #10. The url to the location is dead (so you may need your User Manual) but that to the procedure is good. Please explain. André PS. Well now the computer is fooling me this morning: The first start was like described above, with the 2 beeps. I just tried several consecutive starts/shutdowns, done normally through Start/Shut Down without unplugging the computer from the electrical outlet, and every start is normal. No more beeps, Windows 98 gets running OK. It is beyond my understanding! --------------------------------------------------------------------------------------------------------------------------------------------------------------------- "Mart" a écrit dans le message de ... Ooops ... omitted the url - sorry! http://www.motherboardpoint.com/setu...op-t60326.html Mart "Mart" wrote in message ... Startup Error(s) message [162 Configuration change has occurred Select one of the following: Sounds like you *may* have an IBM machine. Besides changing the CMOS battery - suggested elsewhere - see also (for example) the reply to the following post on how to clear/reset the BIOS using the jumper #10. The url to the location is dead (so you may need your User Manual) but that to the procedure is good. Try a "162 Configuration change has occurred" search on Google for more. There's plenty out there. Mart "André Bordeleau" wrote in message news Hi, After a system settings change that requires a computer restart or when I select Start/Shut Down/Restart, the computer will not restart: Diskette Drive gets interrogated, but the display remains black with no further progress. I have to turn off the computer by the tower switch and press it again to get a start. Using the Ctl/Alt/Del will also do , but I get a Post Startup Error(s) message [162 Configuration change has occured Select one of the following: Continue / Exit Setup] from which I choose «Exit Setup» to get a restart. How could that problem be solved? Thanks for your help, André -- MEB http://peoplescounsel.org/ref/windows-main.htm Windows Info, Diagnostics, Security, Networking http://peoplescounsel.org The "real world" of Law, Justice, and Government ___--- |
#29
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W98SE computer will not restart
The Startup Sequence (shown in my previous post) is set at the default
values. The 2 beeps when the "fault" is on (no beep for a normal start) leads to a POSTerror /162 Configuration change, according to http://www.computerhope.com/beep.htm When no change is done to the computer (installation or removal of hardware/software, electrical power interruption), the computer starts and shuts down normally. Windows 98 starts and shuts down normally. That's as far as I am comfortable to do for any troubleshooting of this problem, and I can live with that glitch. I thank everyone for your suggestions, André "MEB" a écrit dans le message de ... André Bordeleau wrote: I got confused due to the numerous starts required for a disk recovery and installation of softwares; it took me a while to figure out what was happening. What I thought to be a problem with the «restart» only is not accurate, I just found out that it occurs also during a "cold" start, with no modification done to the computer. Here's the requested informations: IBM Aptiva Microtower Model 2178-95U Intel Pentium III 533 Mhz 128 MB SDRAM Kerio firewall and Avast anti-virus installed I bought it new in 2000 and replaced it for a Vista about 2 years ago. My sister has been using it since. Because the computer was getting to slow, maybe loaded with undesired objects and having starting problems, I reformated the hard disk with the original recovery CD. The computer works fine now, like a new one except for the starting problem. This problem existed prior to disk recovery, but I don't think prior to the AVG anti-virus program removal done a few months ago. During the removal process, AVG asked for some files removal in the registry or something like that. I clicked yes and I got the start problem during the subsequent required restart. I associated the problem with this incident, thinking that a recovery will cure it. Obviously it did not. Okay, let's take SPECIFIC notice that at the original error time, you thought it was related to the removal of AVG, *but have since reformatted and re-installed*, negating the AVG issue {unless it was re-installed via the Recovery Disk}. Let's start with the original error which was the: "162 Configuration change has occurred Select one of the following: Continue / Exit Setup" The 162 error can be produced by any number of BIOS/CMOS issues. The first to check would be the HARDWARE, e.g., the cards/adapters and potential corrosion or disconnect issues, INCLUDING memory modules. Try *carefully* wiggling the cards side to side WITHOUT removing them, same with the processor and memory. While in the case, check for fan issues [noise, etc.] and you may want to oil any found fans with a micro-drop of sewing machine [or like light weight [10 {preferred} or 20] oil]. Also check for dried heat sink compound and replace with something like Arctic-Silver or similar making sure to NOT get the compound on other parts. Make sure to check ALL cable connections by partially removing and re-seating. To do this checking and re-seating, make sure to follow SRTSP, by shut off of the computer, unplugging and grounding yourself to remove any static charge you may be carrying [also do so occasionally as you work within the computer]. Reference materials: Hardware Maintenance Manual (HMM) for Aptiva 2173, 2178 and 2179 systems http://www-307.ibm.com/pc/support/si...id=MIGR-4H32BF Reference Guide for Aptiva 2178 and 2198 models. http://download.lenovo.com/ibmdl/pub...a/bb99fbas.pdf Here's what's happening: Tower power switch pushed in: LED green light on. CD-ROM activity LED green light on then off. 2 beeps coming from inside the tower followed by the Diskette Drive activity LED green light on then off with interrogating noise. Monitor not activated, display remains black. Sound similar to a fan inside the tower. Nothing else happening. Tower power switch pushed in: computer shuts down, no more fan type noise. Tower power switch pushed in: CD-ROM LED on and off. Diskette Drive LED on and off with interrogating noise. Display activated, blinking dot on the top left corner and Windows 98 starting up normally. For the previous step, instead of pushing the power switch, if the Ctl/Alt/Del keys are used I get this message after the blinking dot on the top left corner of the screen: POST Startup Error(s) 162 Configuration Change has occured Select one of the following Continue Exit Setup By choosing «Exit Setup», Windows 98 starts up normally. By choosing «Continue», I get the «Configuration/Setup Utility» window from which I can select various options. Selecting the Start Options, I have the following «Startup Sequence» window: Primary Startup Sequence... First Startup Device..........[Diskette Drive] Second Startup Device......[CD-ROM] Third Startup Device.........[Hard Disk] Fourth Startup Device........[Disabled] Using this particular configuration generally causes errors. Try moving the hard disk to the second or first device as reflected below after checking the hardware. Automatic Power On Startup Sequence.........[Enabled] First Startup Device...................................[Hard Disk] Second Startup Device...............................[Disabled] Third Startup Device..................................[Disabled] Fourth Startup Device.................................[Disabled] Error Startup Sequence.................[Disabled] After a normal shutdown (through Start/Shut Down), if electrical power is removed from the computer the subsequent start is normal. Hope this clarifies the problem. I don't quite understand Mart writing: [...] - see also (for example) the reply to the following post on how to clear/reset the BIOS using the jumper #10. The url to the location is dead (so you may need your User Manual) but that to the procedure is good. Please explain. André PS. Well now the computer is fooling me this morning: The first start was like described above, with the 2 beeps. I just tried several consecutive starts/shutdowns, done normally through Start/Shut Down without unplugging the computer from the electrical outlet, and every start is normal. No more beeps, Windows 98 gets running OK. It is beyond my understanding! --------------------------------------------------------------------------------------------------------------------------------------------------------------------- "Mart" a écrit dans le message de ... Ooops ... omitted the url - sorry! http://www.motherboardpoint.com/setu...op-t60326.html Mart "Mart" wrote in message ... Startup Error(s) message [162 Configuration change has occurred Select one of the following: Sounds like you *may* have an IBM machine. Besides changing the CMOS battery - suggested elsewhere - see also (for example) the reply to the following post on how to clear/reset the BIOS using the jumper #10. The url to the location is dead (so you may need your User Manual) but that to the procedure is good. Try a "162 Configuration change has occurred" search on Google for more. There's plenty out there. Mart "André Bordeleau" wrote in message news Hi, After a system settings change that requires a computer restart or when I select Start/Shut Down/Restart, the computer will not restart: Diskette Drive gets interrogated, but the display remains black with no further progress. I have to turn off the computer by the tower switch and press it again to get a start. Using the Ctl/Alt/Del will also do , but I get a Post Startup Error(s) message [162 Configuration change has occured Select one of the following: Continue / Exit Setup] from which I choose «Exit Setup» to get a restart. How could that problem be solved? Thanks for your help, André -- MEB http://peoplescounsel.org/ref/windows-main.htm Windows Info, Diagnostics, Security, Networking http://peoplescounsel.org The "real world" of Law, Justice, and Government ___--- |
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W98SE computer will not restart
André Bordeleau wrote:
The Startup Sequence (shown in my previous post) is set at the default values. The 2 beeps when the "fault" is on (no beep for a normal start) leads to a POSTerror /162 Configuration change, according to http://www.computerhope.com/beep.htm When no change is done to the computer (installation or removal of hardware/software, electrical power interruption), the computer starts and shuts down normally. Windows 98 starts and shuts down normally. That's as far as I am comfortable to do for any troubleshooting of this problem, and I can live with that glitch. I thank everyone for your suggestions, André Thanks for posting back. Sorry we couldn't be of more help with this issue. You still might want to download those linked PDFs for your computer for future reference, and please post again should you wish to deal with this or other issues you may have in the future. Good Luck. "MEB" a écrit dans le message de ... André Bordeleau wrote: I got confused due to the numerous starts required for a disk recovery and installation of softwares; it took me a while to figure out what was happening. What I thought to be a problem with the «restart» only is not accurate, I just found out that it occurs also during a "cold" start, with no modification done to the computer. Here's the requested informations: IBM Aptiva Microtower Model 2178-95U Intel Pentium III 533 Mhz 128 MB SDRAM Kerio firewall and Avast anti-virus installed I bought it new in 2000 and replaced it for a Vista about 2 years ago. My sister has been using it since. Because the computer was getting to slow, maybe loaded with undesired objects and having starting problems, I reformated the hard disk with the original recovery CD. The computer works fine now, like a new one except for the starting problem. This problem existed prior to disk recovery, but I don't think prior to the AVG anti-virus program removal done a few months ago. During the removal process, AVG asked for some files removal in the registry or something like that. I clicked yes and I got the start problem during the subsequent required restart. I associated the problem with this incident, thinking that a recovery will cure it. Obviously it did not. Okay, let's take SPECIFIC notice that at the original error time, you thought it was related to the removal of AVG, *but have since reformatted and re-installed*, negating the AVG issue {unless it was re-installed via the Recovery Disk}. Let's start with the original error which was the: "162 Configuration change has occurred Select one of the following: Continue / Exit Setup" The 162 error can be produced by any number of BIOS/CMOS issues. The first to check would be the HARDWARE, e.g., the cards/adapters and potential corrosion or disconnect issues, INCLUDING memory modules. Try *carefully* wiggling the cards side to side WITHOUT removing them, same with the processor and memory. While in the case, check for fan issues [noise, etc.] and you may want to oil any found fans with a micro-drop of sewing machine [or like light weight [10 {preferred} or 20] oil]. Also check for dried heat sink compound and replace with something like Arctic-Silver or similar making sure to NOT get the compound on other parts. Make sure to check ALL cable connections by partially removing and re-seating. To do this checking and re-seating, make sure to follow SRTSP, by shut off of the computer, unplugging and grounding yourself to remove any static charge you may be carrying [also do so occasionally as you work within the computer]. Reference materials: Hardware Maintenance Manual (HMM) for Aptiva 2173, 2178 and 2179 systems http://www-307.ibm.com/pc/support/si...id=MIGR-4H32BF Reference Guide for Aptiva 2178 and 2198 models. http://download.lenovo.com/ibmdl/pub...a/bb99fbas.pdf Here's what's happening: Tower power switch pushed in: LED green light on. CD-ROM activity LED green light on then off. 2 beeps coming from inside the tower followed by the Diskette Drive activity LED green light on then off with interrogating noise. Monitor not activated, display remains black. Sound similar to a fan inside the tower. Nothing else happening. Tower power switch pushed in: computer shuts down, no more fan type noise. Tower power switch pushed in: CD-ROM LED on and off. Diskette Drive LED on and off with interrogating noise. Display activated, blinking dot on the top left corner and Windows 98 starting up normally. For the previous step, instead of pushing the power switch, if the Ctl/Alt/Del keys are used I get this message after the blinking dot on the top left corner of the screen: POST Startup Error(s) 162 Configuration Change has occured Select one of the following Continue Exit Setup By choosing «Exit Setup», Windows 98 starts up normally. By choosing «Continue», I get the «Configuration/Setup Utility» window from which I can select various options. Selecting the Start Options, I have the following «Startup Sequence» window: Primary Startup Sequence... First Startup Device..........[Diskette Drive] Second Startup Device......[CD-ROM] Third Startup Device.........[Hard Disk] Fourth Startup Device........[Disabled] Using this particular configuration generally causes errors. Try moving the hard disk to the second or first device as reflected below after checking the hardware. Automatic Power On Startup Sequence.........[Enabled] First Startup Device...................................[Hard Disk] Second Startup Device...............................[Disabled] Third Startup Device..................................[Disabled] Fourth Startup Device.................................[Disabled] Error Startup Sequence.................[Disabled] After a normal shutdown (through Start/Shut Down), if electrical power is removed from the computer the subsequent start is normal. Hope this clarifies the problem. I don't quite understand Mart writing: [...] - see also (for example) the reply to the following post on how to clear/reset the BIOS using the jumper #10. The url to the location is dead (so you may need your User Manual) but that to the procedure is good. Please explain. André PS. Well now the computer is fooling me this morning: The first start was like described above, with the 2 beeps. I just tried several consecutive starts/shutdowns, done normally through Start/Shut Down without unplugging the computer from the electrical outlet, and every start is normal. No more beeps, Windows 98 gets running OK. It is beyond my understanding! --------------------------------------------------------------------------------------------------------------------------------------------------------------------- "Mart" a écrit dans le message de ... Ooops ... omitted the url - sorry! http://www.motherboardpoint.com/setu...op-t60326.html Mart "Mart" wrote in message ... Startup Error(s) message [162 Configuration change has occurred Select one of the following: Sounds like you *may* have an IBM machine. Besides changing the CMOS battery - suggested elsewhere - see also (for example) the reply to the following post on how to clear/reset the BIOS using the jumper #10. The url to the location is dead (so you may need your User Manual) but that to the procedure is good. Try a "162 Configuration change has occurred" search on Google for more. There's plenty out there. Mart "André Bordeleau" wrote in message news Hi, After a system settings change that requires a computer restart or when I select Start/Shut Down/Restart, the computer will not restart: Diskette Drive gets interrogated, but the display remains black with no further progress. I have to turn off the computer by the tower switch and press it again to get a start. Using the Ctl/Alt/Del will also do , but I get a Post Startup Error(s) message [162 Configuration change has occured Select one of the following: Continue / Exit Setup] from which I choose «Exit Setup» to get a restart. How could that problem be solved? Thanks for your help, André -- MEB -- MEB http://peoplescounsel.org/ref/windows-main.htm Windows Info, Diagnostics, Security, Networking http://peoplescounsel.org The "real world" of Law, Justice, and Government ___--- |
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