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#1
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Windows 98 Start-up issue
When I try and start windows 98 second edition I get the following error
message: Explorer: This program has performed an illegal operation and will be shut down. If the problem persists, contact the program vendor. If i click DetailsI get the following EXPLORER caused an invalid page fault in module EXPLORER.EXE at memory address I have searched the troubleshooting site and I was told that the cause was due due to explorer.exe file being located in the root folder. This is not the case. Any ideas? |
#3
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Hi - I can start in safe mode but I get the same error.
"glee" wrote: Can you start in Safe Mode, or do you get the same error? -- Glen Ventura, MS MVP Shell/User, A+ http://dts-l.org/goodpost.htm http://www.microsoft.com/communities...t/default.mspx "S. Mann" S. wrote in message ... When I try and start windows 98 second edition I get the following error message: Explorer: This program has performed an illegal operation and will be shut down. If the problem persists, contact the program vendor. If i click DetailsI get the following EXPLORER caused an invalid page fault in module EXPLORER.EXE at memory address I have searched the troubleshooting site and I was told that the cause was due due to explorer.exe file being located in the root folder. This is not the case. Any ideas? |
#4
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One final point when I spoke to a technical resource at my service supplier
he suggested that I reinstall windows 98 before I go down that road I want to make sure there are no other options. Any help would be very much appreciated. Thanks "S. Mann" wrote: When I try and start windows 98 second edition I get the following error message: Explorer: This program has performed an illegal operation and will be shut down. If the problem persists, contact the program vendor. If i click DetailsI get the following EXPLORER caused an invalid page fault in module EXPLORER.EXE at memory address I have searched the troubleshooting site and I was told that the cause was due due to explorer.exe file being located in the root folder. This is not the case. Any ideas? |
#5
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That would be the very last thing I would do.
-- Glen Ventura, MS MVP Shell/User, A+ http://dts-l.org/goodpost.htm http://www.microsoft.com/communities...t/default.mspx "S. Mann" wrote in message ... One final point when I spoke to a technical resource at my service supplier he suggested that I reinstall windows 98 before I go down that road I want to make sure there are no other options. Any help would be very much appreciated. Thanks "S. Mann" wrote: When I try and start windows 98 second edition I get the following error message: Explorer: This program has performed an illegal operation and will be shut down. If the problem persists, contact the program vendor. If i click DetailsI get the following EXPLORER caused an invalid page fault in module EXPLORER.EXE at memory address I have searched the troubleshooting site and I was told that the cause was due due to explorer.exe file being located in the root folder. This is not the case. Any ideas? |
#6
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First thing to try is to restore the Registry to the date JUST PRIOR to when the
problem started. To boot to DOS and restore a previous Registry: -Start the computer and hold down the CTRL key till the Windows 98 Startup menu (boot menu) appears. OR - Repeatedly tap the F8 key after the memory count to bring up the boot menu. -Use the arrow keys to select "Command Prompt Only" and press Enter. -Type the following and press Enter after each line: smartdrv scanreg /restore Follow the prompts and select most recent rb###.cab file dated prior to the problem. The backup files will be listed in rb###.cab format, and dated. The ###'s in the file names won't be in date order. Don't use the one named rbbad.cab. Don't restore a backup dated more than a couple of weeks old. If that does not fix it, do the procedures he Recovering From a Failed Internet Explorer Upgrade in Windows 98: http://www.cs.bsu.edu/~gjjones/admin...nd ows98.html or http://tinyurl.com/r5ba Especially this section at the end: "If you still have boot problems after you reboot, you should use the command prompt to edit the c:\windows\system.ini file. On the command line type: edit c:\windows\system.ini. "Once it is open, change the line shell=explorer.exe to shell=progman.exe. What you are doing here is changing the default shell (that is having problems) from the Windows Explorer to the old Windows Program Manager shell." Press Alt, F, S to save the changes, then Alt, F, X to close. "Reboot Windows. It should now successfully boot with no errors into an empty Program Manager shell. Use the File | Run | Browse drop down menu selection to browse to c:\program files\internet explorer and launch ie5setup.exe or ie6setup.exe (depending on what is there)." Do a minimal-custom "install and check all the Bold faced options. When the setup program alerts you that these files are already installed, tell it to reinstall all of the files." "When the Internet Explorer Setup program is done and reboots, hit the F8 key to bring up a Boot Menu. Choose Command Prompt and boot to the command prompt. Once there, type edit c:\windows\system.ini and, once it is open, change the line shell=progman.exe back to shell=explorer.exe. Save and exit the file. You have now set the shell back to the original value." -- Glen Ventura, MS MVP Shell/User, A+ http://dts-l.org/goodpost.htm http://www.microsoft.com/communities...t/default.mspx "S. Mann" wrote in message ... Hi - I can start in safe mode but I get the same error. "glee" wrote: Can you start in Safe Mode, or do you get the same error? -- Glen Ventura, MS MVP Shell/User, A+ http://dts-l.org/goodpost.htm http://www.microsoft.com/communities...t/default.mspx "S. Mann" S. wrote in message ... When I try and start windows 98 second edition I get the following error message: Explorer: This program has performed an illegal operation and will be shut down. If the problem persists, contact the program vendor. If i click DetailsI get the following EXPLORER caused an invalid page fault in module EXPLORER.EXE at memory address I have searched the troubleshooting site and I was told that the cause was due due to explorer.exe file being located in the root folder. This is not the case. Any ideas? |
#7
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"S. Mann" S. wrote:
When I try and start windows 98 second edition I get the following error message: Explorer: This program has performed an illegal operation and will be shut down. If the problem persists, contact the program vendor. If i click DetailsI get the following EXPLORER caused an invalid page fault in module EXPLORER.EXE at memory address I have searched the troubleshooting site and I was told that the cause was due due to explorer.exe file being located in the root folder. This is not the case. Any ideas? That is *one* of the possible causes of this particular error message, but only one of several that are known. Here are some others: 1. If the Browseui.dll file is missing or damaged. Article ID : 293174 http://support.microsoft.com?kbid=293174 2. If you have not upgraded to Internet Explorer 6 and if the Shdocvw.dll file is missing, damaged or the wrong version. Article ID : 175930 http://support.microsoft.com?kbid=175930 3. If you install Diamond Multimedia video drivers on a computer running Internet Explorer 5. Article ID : 219269 http://support.microsoft.com?kbid=219269 Good luck Ron Martell Duncan B.C. Canada -- Microsoft MVP On-Line Help Computer Service http://onlinehelp.bc.ca In memory of a dear friend Alex Nichol MVP http://aumha.org/alex.htm |
#8
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Hi Guys,
Thank you all very much - I restored to a previous version of my windows registry and all is working fine now. Thanks again for your help. "S. Mann" wrote: When I try and start windows 98 second edition I get the following error message: Explorer: This program has performed an illegal operation and will be shut down. If the problem persists, contact the program vendor. If i click DetailsI get the following EXPLORER caused an invalid page fault in module EXPLORER.EXE at memory address I have searched the troubleshooting site and I was told that the cause was due due to explorer.exe file being located in the root folder. This is not the case. Any ideas? |
#9
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"Ron Martell" wrote: "S. Mann" S. wrote: When I try and start windows 98 second edition I get the following error message: Explorer: This program has performed an illegal operation and will be shut down. If the problem persists, contact the program vendor. If i click DetailsI get the following EXPLORER caused an invalid page fault in module EXPLORER.EXE at memory address I have searched the troubleshooting site and I was told that the cause was due due to explorer.exe file being located in the root folder. This is not the case. Any ideas? That is *one* of the possible causes of this particular error message, but only one of several that are known. Here are some others: 1. If the Browseui.dll file is missing or damaged. Article ID : 293174 http://support.microsoft.com?kbid=293174 2. If you have not upgraded to Internet Explorer 6 and if the Shdocvw.dll file is missing, damaged or the wrong version. Article ID : 175930 http://support.microsoft.com?kbid=175930 3. If you install Diamond Multimedia video drivers on a computer running Internet Explorer 5. Article ID : 219269 http://support.microsoft.com?kbid=219269 Good luck Ron Martell Duncan B.C. Canada -- Microsoft MVP On-Line Help Computer Service http://onlinehelp.bc.ca In memory of a dear friend Alex Nichol MVP http://aumha.org/alex.htm Can someone pls tell me how to post to this newsgroup to get a question answered regarding installing win98 and getting the PC Stuck on the startup menu?? thanks!!!!! |
#10
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I don't see that you have ever posted here (though BUNNY is not an
uncommon name and you may be better of choosing something unique). You have answered, so I don't see what problem you have in posting but if you find trouble handling that quirky web interface, then please spend a few minutes setting up a proper newsreader. Outlook Express Newsreader-Setting up http://www.michaelstevenstech.com/ou...snewreader.htm http://www.microsoft.com/windows2000...oups/setup.asp http://insideoe.tomsterdam.com/resou...tm#setupmsnews ....Alan -- Alan Edwards, MS MVP W95/98 Systems http://dts-l.org/index.html In microsoft.public.win98.setup, "BUNNY" wrote: Can someone pls tell me how to post to this newsgroup to get a question answered regarding installing win98 and getting the PC Stuck on the startup menu?? thanks!!!!! |
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