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#1
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Can a Dell computer come with a very slow modem?
I acquired a used 700 MHZ Dell L700CXE Celeron computer running Win ME.
Being a home user and not into demanding games, hopefully the Celeron chip won't make too much difference. The modem is a question. I went into Properties, and it lists the modem (no brand) as 1200 bps. In a Dell computer that is IMO 8 years old, how can this be? I was expecting 33 KB or 56 KB, particularly as I believe Dell builds the modem integral with the motherboard, and how could they ship a 1.2 KB modem? Or, is Properties giving me a false answer? TIA |
#2
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"ms" wrote in message ...
I went into Properties, and it lists the modem (no brand) as 1200 bps. In a Dell computer that is IMO 8 years old, how can this be? I was expecting 33 KB or 56 KB, particularly as I believe Dell builds the modem integral with the motherboard, and how could they ship a 1.2 KB modem? Anyone with a screwdriver could add a modem to a 1997 Dell PC that lacked one: and you can do the same, ie. remove the cover and see for yourself, or replace this modem with a 56 Kb unit. -- Don Phillipson Carlsbad Springs (Ottawa, Canada) |
#3
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My guess it that the wrong driver is being used.
Most likely a generic driver was assigned during a re-installation. Go to Dell web site and support and download the modem driver for that model. "ms" wrote in message ... I acquired a used 700 MHZ Dell L700CXE Celeron computer running Win ME. Being a home user and not into demanding games, hopefully the Celeron chip won't make too much difference. The modem is a question. I went into Properties, and it lists the modem (no brand) as 1200 bps. In a Dell computer that is IMO 8 years old, how can this be? I was expecting 33 KB or 56 KB, particularly as I believe Dell builds the modem integral with the motherboard, and how could they ship a 1.2 KB modem? Or, is Properties giving me a false answer? TIA |
#4
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Or someone could have installed an old modem to replace one that got zapped.
You can buy a 56 K modem quite cheap now days. Just replace the one in there with the new one. That might be easier than finding the right driver for the one in there now if you are not tech savvy. "Richard Goh" wrote in message ... My guess it that the wrong driver is being used. Most likely a generic driver was assigned during a re-installation. Go to Dell web site and support and download the modem driver for that model. "ms" wrote in message ... I acquired a used 700 MHZ Dell L700CXE Celeron computer running Win ME. Being a home user and not into demanding games, hopefully the Celeron chip won't make too much difference. The modem is a question. I went into Properties, and it lists the modem (no brand) as 1200 bps. In a Dell computer that is IMO 8 years old, how can this be? I was expecting 33 KB or 56 KB, particularly as I believe Dell builds the modem integral with the motherboard, and how could they ship a 1.2 KB modem? Or, is Properties giving me a false answer? TIA |
#5
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Someone apparently removed the modem from Device Manager, and installed a generic
1200bps driver instead, not having the correct driver for the integral modem on a disc. It may be that someone formatted the laptop drive, wiping out the operating system, and then reinstalled fresh before you got it. If they used a standard Win98 disc instead of the original dell disc, they likely did not have the correct driver available to them. I just did a search for communications drivers at http://support.dell.com/ for the Dimension L___cxe. I simply skipped filling in the box for the Service Tag number, and went on with the search. It found two modems with drivers available: the GVC Graphite DFV Modem, and the Lucent V.90 D/F/V PCI Modem. You need to identify if yours is one of those. One way may be to remove the 1200bps modem from device manager, and reboot. When Windows detects new hardware, it may show a name for the modem....more likely, it will just show PCI communications device. You may be able to determine what you have by running the Everest utility on the computer....you will have to download it on another machine and bring it to that computer on a CD or USB stick (it's ~3MB), then copy it to the hard drive and run it. The utility will identify your hardware and should tell you what chipset the modem has. http://www.lavalys.com/products/down...?pid=1&lang=en Of course if you have the Service Tag number on a sticker on the back or on the side panel of the computer, you can find the correct driver on the Dell site right away, and avoid all the extra work of manually identifying the modem. Download the driver installation file, then run it on the computer to install the driver. The driver download should fit on a floppy disk. -- Glen Ventura, MS MVP Shell/User, A+ http://dts-l.org/goodpost.htm http://www.microsoft.com/communities...t/default.mspx "ms" wrote in message ... I acquired a used 700 MHZ Dell L700CXE Celeron computer running Win ME. Being a home user and not into demanding games, hopefully the Celeron chip won't make too much difference. The modem is a question. I went into Properties, and it lists the modem (no brand) as 1200 bps. In a Dell computer that is IMO 8 years old, how can this be? I was expecting 33 KB or 56 KB, particularly as I believe Dell builds the modem integral with the motherboard, and how could they ship a 1.2 KB modem? Or, is Properties giving me a false answer? TIA |
#6
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If you got the CDs that Dell supplied originally (there was a Resource CD as
well as individual equipment CDs containing drivers for that computer), try reinstalling the correct driver assuming the original modem is still installed. If not, see if Glen's research helps. That computer is about five years old by the way--I bought a new 700 MHz Dell in Jun 2000. -- Regards Ron Badour, MS MVP Windows 98 Tips: http://home.satx.rr.com/badour Knowledge Base Info: http://support.microsoft.com/default.aspx?pr=kbinfo "ms" wrote in message ... I acquired a used 700 MHZ Dell L700CXE Celeron computer running Win ME. Being a home user and not into demanding games, hopefully the Celeron chip won't make too much difference. The modem is a question. I went into Properties, and it lists the modem (no brand) as 1200 bps. In a Dell computer that is IMO 8 years old, how can this be? I was expecting 33 KB or 56 KB, particularly as I believe Dell builds the modem integral with the motherboard, and how could they ship a 1.2 KB modem? Or, is Properties giving me a false answer? TIA |
#7
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glee wrote:
Someone apparently removed the modem from Device Manager, and installed a generic 1200bps driver instead, not having the correct driver for the integral modem on a disc. It may be that someone formatted the laptop drive, wiping out the operating system, and then reinstalled fresh before you got it. If they used a standard Win98 disc instead of the original dell disc, they likely did not have the correct driver available to them. I just did a search for communications drivers at http://support.dell.com/ for the Dimension L___cxe. I simply skipped filling in the box for the Service Tag number, and went on with the search. It found two modems with drivers available: the GVC Graphite DFV Modem, and the Lucent V.90 D/F/V PCI Modem. You need to identify if yours is one of those. One way may be to remove the 1200bps modem from device manager, and reboot. When Windows detects new hardware, it may show a name for the modem....more likely, it will just show PCI communications device. You may be able to determine what you have by running the Everest utility on the computer....you will have to download it on another machine and bring it to that computer on a CD or USB stick (it's ~3MB), then copy it to the hard drive and run it. The utility will identify your hardware and should tell you what chipset the modem has. http://www.lavalys.com/products/down...?pid=1&lang=en Of course if you have the Service Tag number on a sticker on the back or on the side panel of the computer, you can find the correct driver on the Dell site right away, and avoid all the extra work of manually identifying the modem. Download the driver installation file, then run it on the computer to install the driver. The driver download should fit on a floppy disk. Thanks for the research, Glen. |
#8
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great
"glee" wrote in message ... Someone apparently removed the modem from Device Manager, and installed a generic 1200bps driver instead, not having the correct driver for the integral modem on a disc. It may be that someone formatted the laptop drive, wiping out the operating system, and then reinstalled fresh before you got it. If they used a standard Win98 disc instead of the original dell disc, they likely did not have the correct driver available to them. I just did a search for communications drivers at http://support.dell.com/ for the Dimension L___cxe. I simply skipped filling in the box for the Service Tag number, and went on with the search. It found two modems with drivers available: the GVC Graphite DFV Modem, and the Lucent V.90 D/F/V PCI Modem. You need to identify if yours is one of those. One way may be to remove the 1200bps modem from device manager, and reboot. When Windows detects new hardware, it may show a name for the modem....more likely, it will just show PCI communications device. You may be able to determine what you have by running the Everest utility on the computer....you will have to download it on another machine and bring it to that computer on a CD or USB stick (it's ~3MB), then copy it to the hard drive and run it. The utility will identify your hardware and should tell you what chipset the modem has. http://www.lavalys.com/products/down...?pid=1&lang=en Of course if you have the Service Tag number on a sticker on the back or on the side panel of the computer, you can find the correct driver on the Dell site right away, and avoid all the extra work of manually identifying the modem. Download the driver installation file, then run it on the computer to install the driver. The driver download should fit on a floppy disk. -- Glen Ventura, MS MVP Shell/User, A+ http://dts-l.org/goodpost.htm http://www.microsoft.com/communities...t/default.mspx "ms" wrote in message ... I acquired a used 700 MHZ Dell L700CXE Celeron computer running Win ME. Being a home user and not into demanding games, hopefully the Celeron chip won't make too much difference. The modem is a question. I went into Properties, and it lists the modem (no brand) as 1200 bps. In a Dell computer that is IMO 8 years old, how can this be? I was expecting 33 KB or 56 KB, particularly as I believe Dell builds the modem integral with the motherboard, and how could they ship a 1.2 KB modem? Or, is Properties giving me a false answer? TIA |
#9
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ms wrote:
I acquired a used 700 MHZ Dell L700CXE Celeron computer running Win ME. Being a home user and not into demanding games, hopefully the Celeron chip won't make too much difference. The modem is a question. I went into Properties, and it lists the modem (no brand) as 1200 bps. In a Dell computer that is IMO 8 years old, how can this be? I was expecting 33 KB or 56 KB, particularly as I believe Dell builds the modem integral with the motherboard, and how could they ship a 1.2 KB modem? Or, is Properties giving me a false answer? TIA Thanks to all. ms |
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