Problems with 'Windows Help'

Hi,

My 'Windows Help' is malfunctioning to the extent that in
the troubleshooting section, all the interactive parts do
not work - when 'next' is clicked, blank pages appear. I
have re-loaded Windows from my installation disc but the
problem is persisting.Please help in solving this problem.
Thanks.

It is caused by a MS Critical Update.
The cure depends on what patch is causing you problems. Try this one first.
First, click Start Settings Folder Options View tab, and click to enable
"Show All Files" and click OK.

Click Start Find File or Folders, and search the C:\ drive for a file
named Tshoot.inf...it should be found in the \Windows\Inf folder.
Right-click Tshoot.inf and click Install on the menu that appears.
Close the Find Files window and try the Troubleshooter again.

If still no joy,go to this page to get a download that
will get your Tshooters back, but be sure to read the text file that is
enclosed.
http://mvps.org/PracticallyNerded/SoftFixes.htm
The first file on the list.
Post back here to let us know how it worked.


--
HTH,
Curt

W98 Support & Discussion:
http://dundats.proboards27.com/index.cgi
Windows How-tos and and Freewa
http://mvps.org/PracticallyNerded/
Windows Help & Discussion:
http://forum.aumha.org/

"ESSEMM" wrote in message
...
Hi,

My 'Windows Help' is malfunctioning to the extent that in
the troubleshooting section, all the interactive parts do
not work - when 'next' is clicked, blank pages appear. I
have re-loaded Windows from my installation disc but the
problem is persisting.Please help in solving this problem.
Thanks.


---
Outgoing mail is certified Virus Free.
Checked by AVG anti-virus system (http://www.grisoft.com).
Version: 6.0.726 / Virus Database: 481 - Release Date: 7/22/04

Re-installing Tshoot.inf did not work. The download from
the page suggested by you worked. Many thanks.Regards,
-----Original Message-----
It is caused by a MS Critical Update.
The cure depends on what patch is causing you problems.
Try this one first.
First, click Start Settings Folder Options View tab,
and click to enable
"Show All Files" and click OK.

Click Start Find File or Folders, and search the C:\
drive for a file
named Tshoot.inf...it should be found in the \Windows\Inf
folder.
Right-click Tshoot.inf and click Install on the menu that
appears.
Close the Find Files window and try the Troubleshooter
again.

If still no joy,go to this page to get a download that
will get your Tshooters back, but be sure to read the
text file that is
enclosed.
http://mvps.org/PracticallyNerded/SoftFixes.htm
The first file on the list.
Post back here to let us know how it worked.


--
HTH,
Curt

W98 Support & Discussion:
http://dundats.proboards27.com/index.cgi
Windows How-tos and and Freewa
http://mvps.org/PracticallyNerded/
Windows Help & Discussion:
http://forum.aumha.org/

"ESSEMM" wrote in
message
...
Hi,

My 'Windows Help' is malfunctioning to the extent that
in
the troubleshooting section, all the interactive parts
do
not work - when 'next' is clicked, blank pages appear. I
have re-loaded Windows from my installation disc but the
problem is persisting.Please help in solving this
problem.
Thanks.


---
Outgoing mail is certified Virus Free.
Checked by AVG anti-virus system (http://www.grisoft.com).
Version: 6.0.726 / Virus Database: 481 - Release Date:
7/22/04


.