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#1
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Problems with Word 2000 crash
Woody
What happens when you do: Start Run type "winword.exe /a" (without the quotes, and note the space before the forward slash)? For more information try he http://www.mvps.org/word/FAQs/AppErr...peningWord.htm George Gee *Woody* has posted this message: I'm new to this group so apologies if this is a topic that has arisen before. A friend has a Dell desktop (P3/1GHz/384RAM) running Windows ME. It came preloaded with Works suite 6 and Word 2000 SR1. Last week it started playing up, Attempting to run Word went to the banner, then a very small step to the next screen (part of the banner went white) then it froze. The mouse would move but nothing else - power reset was the only answer. I reinstalled Word twice but to no avail, so I reinstalled ME. When it completed (which took a good hour) I ran Word and it worked perfectly - twice. I think I then opened IE to make sure it still had broadband access, which it did. Then I ran Word again - it went to the banner, then a box opened in front of it indicating that Word had caused a fault with User.exe and a restart of Windows might be required. I closed it and Word and tried Word again - same thing - so I restarted Windows. When I tried to run Word again it was back as it had been at square one. As far as I can tell, everything else works perfectly, including Star Office which can read the established Word files without problem. I doubt a virus as the machine runs McAfee 7 and ZoneAlarm, and I have run AdAware6 as well. Until last Wednesday Word had behaved perfectly since new, and the machine has had broadband for nearly two months without problem, and I can find nothing about it in the M$ KB. Anyone any ideas? -- Woody |
#2
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Problems with Word 2000 crash
Woody
BTW, is your clock set OK? George Gee *Woody* has posted this message: I'm new to this group so apologies if this is a topic that has arisen before. A friend has a Dell desktop (P3/1GHz/384RAM) running Windows ME. It came preloaded with Works suite 6 and Word 2000 SR1. Last week it started playing up, Attempting to run Word went to the banner, then a very small step to the next screen (part of the banner went white) then it froze. The mouse would move but nothing else - power reset was the only answer. I reinstalled Word twice but to no avail, so I reinstalled ME. When it completed (which took a good hour) I ran Word and it worked perfectly - twice. I think I then opened IE to make sure it still had broadband access, which it did. Then I ran Word again - it went to the banner, then a box opened in front of it indicating that Word had caused a fault with User.exe and a restart of Windows might be required. I closed it and Word and tried Word again - same thing - so I restarted Windows. When I tried to run Word again it was back as it had been at square one. As far as I can tell, everything else works perfectly, including Star Office which can read the established Word files without problem. I doubt a virus as the machine runs McAfee 7 and ZoneAlarm, and I have run AdAware6 as well. Until last Wednesday Word had behaved perfectly since new, and the machine has had broadband for nearly two months without problem, and I can find nothing about it in the M$ KB. Anyone any ideas? -- Woody |
#3
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Problems with Word 2000 crash
George,
I think the problem is that Woody hasn't got his clock set to allow for summer time and thus his posts appear to be posted an hour later than in fact they were. -- Mike Maltby MS-MVP George Gee wrote: Woody BTW, is your clock set OK? |
#4
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Problems with Word 2000 crash
I'm new to this group so apologies if this is a topic that has arisen
before. A friend has a Dell desktop (P3/1GHz/384RAM) running Windows ME. It came preloaded with Works suite 6 and Word 2000 SR1. Last week it started playing up, Attempting to run Word went to the banner, then a very small step to the next screen (part of the banner went white) then it froze. The mouse would move but nothing else - power reset was the only answer. I reinstalled Word twice but to no avail, so I reinstalled ME. When it completed (which took a good hour) I ran Word and it worked perfectly - twice. I think I then opened IE to make sure it still had broadband access, which it did. Then I ran Word again - it went to the banner, then a box opened in front of it indicating that Word had caused a fault with User.exe and a restart of Windows might be required. I closed it and Word and tried Word again - same thing - so I restarted Windows. When I tried to run Word again it was back as it had been at square one. As far as I can tell, everything else works perfectly, including Star Office which can read the established Word files without problem. I doubt a virus as the machine runs McAfee 7 and ZoneAlarm, and I have run AdAware6 as well. Until last Wednesday Word had behaved perfectly since new, and the machine has had broadband for nearly two months without problem, and I can find nothing about it in the M$ KB. Anyone any ideas? -- Woody |
#5
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Problems with Word 2000 crash
Mike
Yes I agree. At this rate we will be answering questions before they are asked! George Gee *Mike M* has posted this message: George, I think the problem is that Woody hasn't got his clock set to allow for summer time and thus his posts appear to be posted an hour later than in fact they were. -- Mike Maltby MS-MVP George Gee wrote: Woody BTW, is your clock set OK? |
#6
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Problems with Word 2000 crash
You mean you don't already? - I'm sure I saw........
-- Noel Paton (MS-MVP 2002-2004, Win9x) Nil Carborundum Illegitemi http://www.btinternet.com/~winnoel/millsrpch.htm Please read http://dts-l.org/goodpost.htm on how to post messages to NG's or http://www.microsoft.com/presspass/f.../Mar27pmvp.asp "George Gee" wrote in message ... Mike Yes I agree. At this rate we will be answering questions before they are asked! George Gee *Mike M* has posted this message: George, I think the problem is that Woody hasn't got his clock set to allow for summer time and thus his posts appear to be posted an hour later than in fact they were. -- Mike Maltby MS-MVP George Gee wrote: Woody BTW, is your clock set OK? |
#7
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Problems with Word 2000 crash
Noel
Like the humour! g George gee *Noel Paton* has posted this message: You mean you don't already? - I'm sure I saw........ -- Noel Paton (MS-MVP 2002-2004, Win9x) Nil Carborundum Illegitemi http://www.btinternet.com/~winnoel/millsrpch.htm Please read http://dts-l.org/goodpost.htm on how to post messages to NG's or http://www.microsoft.com/presspass/f.../Mar27pmvp.asp "George Gee" wrote in message ... Mike Yes I agree. At this rate we will be answering questions before they are asked! George Gee *Mike M* has posted this message: George, I think the problem is that Woody hasn't got his clock set to allow for summer time and thus his posts appear to be posted an hour later than in fact they were. -- Mike Maltby MS-MVP George Gee wrote: Woody BTW, is your clock set OK? |
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