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#1
July 14th 05, 03:01 PM
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Win 98 Error Message
When I boot the computer up, the following message appears instantly, and
cannot be eliminated. That is, if I close it, it instantly reappears. I cannot open the system in safe mode, I cannot access the internet, I cannot use the CD drive or the floppy drive. Any thoughts? Thanks. "Explorer - This program has performed an illegal operation and will be shut down. If the problem persists, contact the program vendor." Under details: "EXPLORER caused an invalid page fault in module OLE32.DLL at 0177:65f01b42. Registers: EAX=6ac3806f CS=0177 EIP=65f01b42 EFLGS=00010a17 EBX=90790a50 SS=017f ESP=0059f6bc EBP=11ce5021 ECX=0059fb34 DS=017f ESI=00000001 FS=24bf EDX=cfa20bc1 ES=017f EDI=65f025d0 GS=2446 Bytes at CS:EIP 39 02 74 03 33 c0 c3 8b 41 04 39 42 04 75 f5 8b Stack dump: 65f3004e 0059f700 0059fb34 65f025d0 0059f6c0 65f32a3f 0059fb34 00000001 ffff62a7 0059f870 80000000 0059fb50 0095464c 00954648 00000000 00950000" 
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#2
July 14th 05, 06:44 PM
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See "Invalid Page Fault in Module Explorer.exe"
http://support.microsoft.com/kb/q296211/ -- Gary S. Terhune MS MVP Shell/User http://www.grystmill.com/articles/cleanboot.htm http://www.grystmill.com/articles/security.htm "Arbaca" wrote in message ... When I boot the computer up, the following message appears instantly, and cannot be eliminated. That is, if I close it, it instantly reappears. I cannot open the system in safe mode, I cannot access the internet, I cannot use the CD drive or the floppy drive. Any thoughts? Thanks. "Explorer - This program has performed an illegal operation and will be shut down. If the problem persists, contact the program vendor." Under details: "EXPLORER caused an invalid page fault in module OLE32.DLL at 0177:65f01b42. Registers: EAX=6ac3806f CS=0177 EIP=65f01b42 EFLGS=00010a17 EBX=90790a50 SS=017f ESP=0059f6bc EBP=11ce5021 ECX=0059fb34 DS=017f ESI=00000001 FS=24bf EDX=cfa20bc1 ES=017f EDI=65f025d0 GS=2446 Bytes at CS:EIP 39 02 74 03 33 c0 c3 8b 41 04 39 42 04 75 f5 8b Stack dump: 65f3004e 0059f700 0059fb34 65f025d0 0059f6c0 65f32a3f 0059fb34 00000001 ffff62a7 0059f870 80000000 0059fb50 0095464c 00954648 00000000 00950000"
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#3
July 14th 05, 09:58 PM
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I think the URL Terhune posted is best tried first. If that fails...
Explorer & IE are basically one & the same. Therefore, may as well try this write-up, originally from a Gateway WEB site, which is a temporary reversion to an earlier version of IE... ONE THING: Do nothing more than stated here using Winfile, because, if you move a file with it, you will lose that file's LFN (Long File Name) in the destination. Desktop Icons and Taskbar Are Missing Affected Products: Software, System CDs Affected Operating Systems: Windows® 98 , Windows® 98 SE, Windows® Me ISSUE: After starting Microsoft® Windows® 98 or Windows Me, the taskbar is missing and there are no icons. When starting Windows, the taskbar may flash on for a brief second and then disappear. The only display visible is the background wallpaper and the mouse cursor. Pressing CTRL+ALT+DELETE brings up the Close Program dialog box, but selecting End Task on the items on the list may not have an effect. When the computer is started into Safe mode, the issue still occurs. Running Scanreg /Restore does not resolve the issue. There have been several reports that the issue occurred when restarting the computer after receiving a dialog box that displays "Virus/spyware found. Do you wish to remove?" or "Do you want to install Spyware Monitor?" The dialog box only has Yes or No selections, and selecting either can cause the issue. There is no X to close the dialog box, however pressing CTRL+ALT+DELETE to bring up the Close Program dialog box lists a "Remove found spyware?" entry, which can be end tasked. (1) Press CTRL+ALT+DELETE, & click Shut Down. (2) After the computer has been shut down, turn on the computer. Hold CTRL as you boot for the Startup Menu, or begin pressing the F8 key in one-second intervals. If you complete this step successfully, the Microsoft Windows Startup Menu is displayed. If no menu is displayed and Windows starts up normally, repeat this step. (3) At the Microsoft Windows Startup Menu, use the ARROW keys to select "Command Prompt Only", and then press the ENTER key. (4) At the command prompt, type: EDIT C:\Windows\System.ini Press ENTER. (5) In the C:\Windows\SYSTEM.INI file, locate the line of text under the [boot] section that lists "Shell=Explorer.exe". This is typically the third line in the file. (6) Edit the "Shell=Explorer.exe" line by deleting the "Explorer.exe" text and replacing it with "Winfile.exe". The line should list the following: Shell=Winfile.exe (7) To save the changes... (a) Press the ALT+F+X keys separately. A "Save File" requestor appears. (b) Press ENTER to save the changes and return to the command prompt. (TAB navigates the buttons of the requestor.) (8) At the command prompt, restart the computer by pressing the CTRL+ALT+DELETE keys. Once Windows has restarted, it starts into the Windows File Manager (Winfile.exe). (9) In the File Manager window, double-click "progra~1" in the left hand window to open the Program Files folder. (10) Double-click "intern~1" in the left hand window to open the Internet Explorer folder. (11) Double-click "setup" in the left hand window to open the Setup folder. (12) In the File Manager window, double-click "Setup.exe" in the right hand window to launch Internet Explorer setup. NOTE: If the setup folder is not available, Internet Explorer has not been updated and a previous version of Internet Explorer cannot be restored. You cannot use this method. Close "Winfile", shut down, & post back, or try the URL at the very bottom of this post, which is an over-install of IE. (13) In the Internet Explorer 6 and Internet Tools Setup window, click OK. (14) In the Setup Message dialog box, click Yes to restore the previous version of Internet Explorer. (15) Internet Explorer setup removes components. (16) In the Internet Explorer 6 and Internet Tools - Restart Windows dialog box, click Restart Windows. When the computer is restarting, hold CTRL for the Startup Menu, or begin pressing the F8 key in one-second intervals. If you complete this step successfully, the Microsoft Windows Startup Menu is displayed. If no menu is displayed and Windows starts up normally, repeat this step. (17) At the Microsoft Windows Startup Menu, use the ARROW keys to select Command prompt only, and then press ENTER. (18) At the command prompt, type: EDIT C:\Windows\System.ini Press ENTER. (19) In the C:\Windows\SYSTEM.INI file, locate the line of text under the [boot] section that lists "Shell=Winfile.exe". This is typically the third line in the file. (20) Edit the "Shell=Winfile.exe" line by deleting the "Winfile.exe" text and replacing it with "Explorer.exe". The line should list the following: Shell=Explorer.exe (21) To save the changes... (a) Press the ALT+F+X keys separately. A "Save File" requestor appears. (b) Press ENTER to save the changes and return to the command prompt. (TAB navigates the buttons of the requestor.) (22) At the command prompt, restart the computer by pressing the CTRL+ALT+DELETE keys (23) Windows starts to a blue screen, but will still be accessing the hard drive for a period of time. When finished, Windows is on the desktop with icons, but an older version of Internet Explorer is installed. You should update your antivirus software, and then perform Windows Update to install a new version of Internet Explorer again. http://support.microsoft.com/?kbid=249191 Blank Desktop or Illegal Operations Error Message After You Install Internet Explorer. This is a temporary reversion to an earlier IE, IF that option is present. http://support.microsoft.com/?kbid=293174 Over-Install IE in Progman. This is an over-install of IE. I have a detailed write-up for it, if you want. -- Thanks or Good Luck, There may be humor in this post, and, Naturally, you will not sue, should things get worse after this, PCR "Arbaca" wrote in message ... | When I boot the computer up, the following message appears instantly, and | cannot be eliminated. That is, if I close it, it instantly reappears. I | cannot open the system in safe mode, I cannot access the internet, I cannot | use the CD drive or the floppy drive. Any thoughts? Thanks. | | "Explorer - This program has performed an illegal operation and will be shut | down. If the problem persists, contact the program vendor." | Under details: | "EXPLORER caused an invalid page fault in module OLE32.DLL at 0177:65f01b42. | Registers: | EAX=6ac3806f CS=0177 EIP=65f01b42 EFLGS=00010a17 | EBX=90790a50 SS=017f ESP=0059f6bc EBP=11ce5021 | ECX=0059fb34 DS=017f ESI=00000001 FS=24bf | EDX=cfa20bc1 ES=017f EDI=65f025d0 GS=2446 | Bytes at CS:EIP | 39 02 74 03 33 c0 c3 8b 41 04 39 42 04 75 f5 8b | Stack dump: | 65f3004e 0059f700 0059fb34 65f025d0 0059f6c0 | 65f32a3f 0059fb34 00000001 ffff62a7 0059f870 | 80000000 0059fb50 0095464c 00954648 00000000 | 00950000" |
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#4
July 16th 05, 06:38 PM
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I have the exact same issue. Were these solutions helpful? Since you are
unable to boot in startup mode it seems likely to not work. "Arbaca" wrote: When I boot the computer up, the following message appears instantly, and cannot be eliminated. That is, if I close it, it instantly reappears. I cannot open the system in safe mode, I cannot access the internet, I cannot use the CD drive or the floppy drive. Any thoughts? Thanks. "Explorer - This program has performed an illegal operation and will be shut down. If the problem persists, contact the program vendor." Under details: "EXPLORER caused an invalid page fault in module OLE32.DLL at 0177:65f01b42. Registers: EAX=6ac3806f CS=0177 EIP=65f01b42 EFLGS=00010a17 EBX=90790a50 SS=017f ESP=0059f6bc EBP=11ce5021 ECX=0059fb34 DS=017f ESI=00000001 FS=24bf EDX=cfa20bc1 ES=017f EDI=65f025d0 GS=2446 Bytes at CS:EIP 39 02 74 03 33 c0 c3 8b 41 04 39 42 04 75 f5 8b Stack dump: 65f3004e 0059f700 0059fb34 65f025d0 0059f6c0 65f32a3f 0059fb34 00000001 ffff62a7 0059f870 80000000 0059fb50 0095464c 00954648 00000000 00950000"
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#5
July 18th 05, 03:16 PM
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No - solutions did not work. I can use DOS prompts and delete programs, but
cannot revert to older version of IE, since it does not appear on the list of installed programs. Any other thoughts would be greatly appreciated. Also, can I reinstall Win 98 or 2000? If so, where can I purchase them? Would buying, installing a new hard drive do the trick? Many thanks. "ltmon5" wrote: I have the exact same issue. Were these solutions helpful? Since you are unable to boot in startup mode it seems likely to not work. "Arbaca" wrote: When I boot the computer up, the following message appears instantly, and cannot be eliminated. That is, if I close it, it instantly reappears. I cannot open the system in safe mode, I cannot access the internet, I cannot use the CD drive or the floppy drive. Any thoughts? Thanks. "Explorer - This program has performed an illegal operation and will be shut down. If the problem persists, contact the program vendor." Under details: "EXPLORER caused an invalid page fault in module OLE32.DLL at 0177:65f01b42. Registers: EAX=6ac3806f CS=0177 EIP=65f01b42 EFLGS=00010a17 EBX=90790a50 SS=017f ESP=0059f6bc EBP=11ce5021 ECX=0059fb34 DS=017f ESI=00000001 FS=24bf EDX=cfa20bc1 ES=017f EDI=65f025d0 GS=2446 Bytes at CS:EIP 39 02 74 03 33 c0 c3 8b 41 04 39 42 04 75 f5 8b Stack dump: 65f3004e 0059f700 0059fb34 65f025d0 0059f6c0 65f32a3f 0059fb34 00000001 ffff62a7 0059f870 80000000 0059fb50 0095464c 00954648 00000000 00950000"
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#6
July 18th 05, 04:09 PM
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Where in the article I posted does it mention deleting files?
If you can get into Windows, can you not reinstall the latest version of IE? -- Gary S. Terhune MS MVP Shell/User http://www.grystmill.com/articles/cleanboot.htm http://www.grystmill.com/articles/security.htm "Arbaca" wrote in message ... No - solutions did not work. I can use DOS prompts and delete programs, but cannot revert to older version of IE, since it does not appear on the list of installed programs. Any other thoughts would be greatly appreciated. Also, can I reinstall Win 98 or 2000? If so, where can I purchase them? Would buying, installing a new hard drive do the trick? Many thanks. "ltmon5" wrote: I have the exact same issue. Were these solutions helpful? Since you are unable to boot in startup mode it seems likely to not work. "Arbaca" wrote: When I boot the computer up, the following message appears instantly, and cannot be eliminated. That is, if I close it, it instantly reappears. I cannot open the system in safe mode, I cannot access the internet, I cannot use the CD drive or the floppy drive. Any thoughts? Thanks. "Explorer - This program has performed an illegal operation and will be shut down. If the problem persists, contact the program vendor." Under details: "EXPLORER caused an invalid page fault in module OLE32.DLL at 0177:65f01b42. Registers: EAX=6ac3806f CS=0177 EIP=65f01b42 EFLGS=00010a17 EBX=90790a50 SS=017f ESP=0059f6bc EBP=11ce5021 ECX=0059fb34 DS=017f ESI=00000001 FS=24bf EDX=cfa20bc1 ES=017f EDI=65f025d0 GS=2446 Bytes at CS:EIP 39 02 74 03 33 c0 c3 8b 41 04 39 42 04 75 f5 8b Stack dump: 65f3004e 0059f700 0059fb34 65f025d0 0059f6c0 65f32a3f 0059fb34 00000001 ffff62a7 0059f870 80000000 0059fb50 0095464c 00954648 00000000 00950000"
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#7
July 18th 05, 04:15 PM
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Many thanks. Unfortunately, nothing you suggested seems to be working. It
appears that while I cannot use the CDROM drive, I may be able to load programs through the USB drive. Any way this would help? I can use all DOS commands. What about a new hard drive and buying either Win 98 or 2000, as the computer is too old and weak for XP. Again, thanks. "PCR" wrote: I think the URL Terhune posted is best tried first. If that fails... Explorer & IE are basically one & the same. Therefore, may as well try this write-up, originally from a Gateway WEB site, which is a temporary reversion to an earlier version of IE... ONE THING: Do nothing more than stated here using Winfile, because, if you move a file with it, you will lose that file's LFN (Long File Name) in the destination. Desktop Icons and Taskbar Are Missing Affected Products: Software, System CDs Affected Operating Systems: Windows® 98 , Windows® 98 SE, Windows® Me ISSUE: After starting Microsoft® Windows® 98 or Windows Me, the taskbar is missing and there are no icons. When starting Windows, the taskbar may flash on for a brief second and then disappear. The only display visible is the background wallpaper and the mouse cursor. Pressing CTRL+ALT+DELETE brings up the Close Program dialog box, but selecting End Task on the items on the list may not have an effect. When the computer is started into Safe mode, the issue still occurs. Running Scanreg /Restore does not resolve the issue. There have been several reports that the issue occurred when restarting the computer after receiving a dialog box that displays "Virus/spyware found. Do you wish to remove?" or "Do you want to install Spyware Monitor?" The dialog box only has Yes or No selections, and selecting either can cause the issue. There is no X to close the dialog box, however pressing CTRL+ALT+DELETE to bring up the Close Program dialog box lists a "Remove found spyware?" entry, which can be end tasked. (1) Press CTRL+ALT+DELETE, & click Shut Down. (2) After the computer has been shut down, turn on the computer. Hold CTRL as you boot for the Startup Menu, or begin pressing the F8 key in one-second intervals. If you complete this step successfully, the Microsoft Windows Startup Menu is displayed. If no menu is displayed and Windows starts up normally, repeat this step. (3) At the Microsoft Windows Startup Menu, use the ARROW keys to select "Command Prompt Only", and then press the ENTER key. (4) At the command prompt, type: EDIT C:\Windows\System.ini Press ENTER. (5) In the C:\Windows\SYSTEM.INI file, locate the line of text under the [boot] section that lists "Shell=Explorer.exe". This is typically the third line in the file. (6) Edit the "Shell=Explorer.exe" line by deleting the "Explorer.exe" text and replacing it with "Winfile.exe". The line should list the following: Shell=Winfile.exe (7) To save the changes... (a) Press the ALT+F+X keys separately. A "Save File" requestor appears. (b) Press ENTER to save the changes and return to the command prompt. (TAB navigates the buttons of the requestor.) (8) At the command prompt, restart the computer by pressing the CTRL+ALT+DELETE keys. Once Windows has restarted, it starts into the Windows File Manager (Winfile.exe). (9) In the File Manager window, double-click "progra~1" in the left hand window to open the Program Files folder. (10) Double-click "intern~1" in the left hand window to open the Internet Explorer folder. (11) Double-click "setup" in the left hand window to open the Setup folder. (12) In the File Manager window, double-click "Setup.exe" in the right hand window to launch Internet Explorer setup. NOTE: If the setup folder is not available, Internet Explorer has not been updated and a previous version of Internet Explorer cannot be restored. You cannot use this method. Close "Winfile", shut down, & post back, or try the URL at the very bottom of this post, which is an over-install of IE. (13) In the Internet Explorer 6 and Internet Tools Setup window, click OK. (14) In the Setup Message dialog box, click Yes to restore the previous version of Internet Explorer. (15) Internet Explorer setup removes components. (16) In the Internet Explorer 6 and Internet Tools - Restart Windows dialog box, click Restart Windows. When the computer is restarting, hold CTRL for the Startup Menu, or begin pressing the F8 key in one-second intervals. If you complete this step successfully, the Microsoft Windows Startup Menu is displayed. If no menu is displayed and Windows starts up normally, repeat this step. (17) At the Microsoft Windows Startup Menu, use the ARROW keys to select Command prompt only, and then press ENTER. (18) At the command prompt, type: EDIT C:\Windows\System.ini Press ENTER. (19) In the C:\Windows\SYSTEM.INI file, locate the line of text under the [boot] section that lists "Shell=Winfile.exe". This is typically the third line in the file. (20) Edit the "Shell=Winfile.exe" line by deleting the "Winfile.exe" text and replacing it with "Explorer.exe". The line should list the following: Shell=Explorer.exe (21) To save the changes... (a) Press the ALT+F+X keys separately. A "Save File" requestor appears. (b) Press ENTER to save the changes and return to the command prompt. (TAB navigates the buttons of the requestor.) (22) At the command prompt, restart the computer by pressing the CTRL+ALT+DELETE keys (23) Windows starts to a blue screen, but will still be accessing the hard drive for a period of time. When finished, Windows is on the desktop with icons, but an older version of Internet Explorer is installed. You should update your antivirus software, and then perform Windows Update to install a new version of Internet Explorer again. http://support.microsoft.com/?kbid=249191 Blank Desktop or Illegal Operations Error Message After You Install Internet Explorer. This is a temporary reversion to an earlier IE, IF that option is present. http://support.microsoft.com/?kbid=293174 Over-Install IE in Progman. This is an over-install of IE. I have a detailed write-up for it, if you want. -- Thanks or Good Luck, There may be humor in this post, and, Naturally, you will not sue, should things get worse after this, PCR "Arbaca" wrote in message ... | When I boot the computer up, the following message appears instantly, and | cannot be eliminated. That is, if I close it, it instantly reappears. I | cannot open the system in safe mode, I cannot access the internet, I cannot | use the CD drive or the floppy drive. Any thoughts? Thanks. | | "Explorer - This program has performed an illegal operation and will be shut | down. If the problem persists, contact the program vendor." | Under details: | "EXPLORER caused an invalid page fault in module OLE32.DLL at 0177:65f01b42. | Registers: | EAX=6ac3806f CS=0177 EIP=65f01b42 EFLGS=00010a17 | EBX=90790a50 SS=017f ESP=0059f6bc EBP=11ce5021 | ECX=0059fb34 DS=017f ESI=00000001 FS=24bf | EDX=cfa20bc1 ES=017f EDI=65f025d0 GS=2446 | Bytes at CS:EIP | 39 02 74 03 33 c0 c3 8b 41 04 39 42 04 75 f5 8b | Stack dump: | 65f3004e 0059f700 0059fb34 65f025d0 0059f6c0 | 65f32a3f 0059fb34 00000001 ffff62a7 0059f870 | 80000000 0059fb50 0095464c 00954648 00000000 | 00950000" |
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#8
July 18th 05, 04:55 PM
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Have you tried bootable floppy disks? Have you bootable CD disks?
-- Gary S. Terhune MS MVP Shell/User http://www.grystmill.com/articles/cleanboot.htm http://www.grystmill.com/articles/security.htm "Arbaca" wrote in message ... Many thanks. Unfortunately, nothing you suggested seems to be working. It appears that while I cannot use the CDROM drive, I may be able to load programs through the USB drive. Any way this would help? I can use all DOS commands. What about a new hard drive and buying either Win 98 or 2000, as the computer is too old and weak for XP. Again, thanks.
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#9
July 18th 05, 05:36 PM
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I have a windows 98 startup disk. When I boot from it it take me to the A
drive. What next? (And I really appreciate your help) "Gary S. Terhune" wrote: Have you tried bootable floppy disks? Have you bootable CD disks? -- Gary S. Terhune MS MVP Shell/User http://www.grystmill.com/articles/cleanboot.htm http://www.grystmill.com/articles/security.htm "Arbaca" wrote in message ... Many thanks. Unfortunately, nothing you suggested seems to be working. It appears that while I cannot use the CDROM drive, I may be able to load programs through the USB drive. Any way this would help? I can use all DOS commands. What about a new hard drive and buying either Win 98 or 2000, as the computer is too old and weak for XP. Again, thanks.
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#10
July 18th 05, 05:56 PM
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I possibly described this incorrectly - I have not deleted anything. And I
cannot get into Windows, but as I noted in a response to your earlier post, I can boot to DOS from the start up disk. I no longer have the original Windows 98 or a bootable CD. Thnx. "Gary S. Terhune" wrote: Where in the article I posted does it mention deleting files? If you can get into Windows, can you not reinstall the latest version of IE? -- Gary S. Terhune MS MVP Shell/User http://www.grystmill.com/articles/cleanboot.htm http://www.grystmill.com/articles/security.htm "Arbaca" wrote in message ... No - solutions did not work. I can use DOS prompts and delete programs, but cannot revert to older version of IE, since it does not appear on the list of installed programs. Any other thoughts would be greatly appreciated. Also, can I reinstall Win 98 or 2000? If so, where can I purchase them? Would buying, installing a new hard drive do the trick? Many thanks. "ltmon5" wrote: I have the exact same issue. Were these solutions helpful? Since you are unable to boot in startup mode it seems likely to not work. "Arbaca" wrote: When I boot the computer up, the following message appears instantly, and cannot be eliminated. That is, if I close it, it instantly reappears. I cannot open the system in safe mode, I cannot access the internet, I cannot use the CD drive or the floppy drive. Any thoughts? Thanks. "Explorer - This program has performed an illegal operation and will be shut down. If the problem persists, contact the program vendor." Under details: "EXPLORER caused an invalid page fault in module OLE32.DLL at 0177:65f01b42. Registers: EAX=6ac3806f CS=0177 EIP=65f01b42 EFLGS=00010a17 EBX=90790a50 SS=017f ESP=0059f6bc EBP=11ce5021 ECX=0059fb34 DS=017f ESI=00000001 FS=24bf EDX=cfa20bc1 ES=017f EDI=65f025d0 GS=2446 Bytes at CS:EIP 39 02 74 03 33 c0 c3 8b 41 04 39 42 04 75 f5 8b Stack dump: 65f3004e 0059f700 0059fb34 65f025d0 0059f6c0 65f32a3f 0059fb34 00000001 ffff62a7 0059f870 80000000 0059fb50 0095464c 00954648 00000000 00950000"
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