A Windows 98 & ME forum. Win98banter

If this is your first visit, be sure to check out the FAQ by clicking the link above. You may have to register before you can post: click the register link above to proceed. To start viewing messages, select the forum that you want to visit from the selection below.

Go Back   Home » Win98banter forum » Windows 98 » General
Site Map Home Authors List Search Today's Posts Mark Forums Read Web Partners

Removing Norton Anti-Virus 2005 from Windows 98 and errors



 
 
Thread Tools Display Modes
  #1  
Old December 2nd 04, 04:37 AM
kwrchs
external usenet poster
 
Posts: n/a
Default Removing Norton Anti-Virus 2005 from Windows 98 and errors

I have posted some questions before and received information (from Gary
Terhune) and I have tried everything he suggested about removing the program.
Nothing works, the icon and program are still on the computer and it won't
let me uninstall or delete it. What can I do now? I am at my wits end and I
just want to get rid of Norton Anti-Virus 2005, get my money back, etc. Would
appreciate any suggestions. Thank you!
  #2  
Old December 2nd 04, 06:55 AM
Bill Watt
external usenet poster
 
Posts: n/a
Default

On Wed, 1 Dec 2004 19:37:03 -0800, kwrchs
wrote:

I have posted some questions before and received information (from Gary
Terhune) and I have tried everything he suggested about removing the program.
Nothing works, the icon and program are still on the computer and it won't
let me uninstall or delete it. What can I do now? I am at my wits end and I
just want to get rid of Norton Anti-Virus 2005, get my money back, etc. Would
appreciate any suggestions. Thank you!


Symantec may have an un-installer on their site. They did for AV
2002. You might try that. However, they will tell you it removes
everything except the subscription information so you can't
re-install it and get another year of updates. To remove that
information is a little tricky. Using the un-installer, if they have
one for 2005, may be all you need for your purpose.

I removed everything just for kicks on a machine that came with it
but doesn't use the Net. Reinstalled it and got a new subscription
date. Then removed it all. After un-installing from Add/Remove
Programs I searched the Registry for NAV, Symantec, Norton and 2002.
Removed those then did the same with the HD. There were Symantec
files in the C:\WINDOWS\Application Data\Symantec folder with names
starting with the date, e.g 20021020 (Oct 20). The un-install did
not remove that folder.

I use AVG Anti-virus.

Try the Web site.

Regards,

Bill Watt
Computer Help and Information http://home.epix.net/~bwatt/

  #3  
Old December 2nd 04, 07:35 AM
Gary S. Terhune
external usenet poster
 
Posts: n/a
Default

Have you tried performing all the suggested steps in Safe Mode? I know that the
list of procedures for removing NAV2005 is rather intricate, but by now you
should have everything that you need already downloaded to your system, so you
won't need internet access. Safe Mode might just release those items that have
been thus far locked.

--
Gary S. Terhune
MS MVP Shell/User

"kwrchs" wrote in message
...
I have posted some questions before and received information (from Gary
Terhune) and I have tried everything he suggested about removing the program.
Nothing works, the icon and program are still on the computer and it won't
let me uninstall or delete it. What can I do now? I am at my wits end and I
just want to get rid of Norton Anti-Virus 2005, get my money back, etc. Would
appreciate any suggestions. Thank you!


  #4  
Old December 2nd 04, 03:13 PM
kwrchs
external usenet poster
 
Posts: n/a
Default



"Bill Watt" wrote:

On Wed, 1 Dec 2004 19:37:03 -0800, kwrchs
wrote:

I have posted some questions before and received information (from Gary
Terhune) and I have tried everything he suggested about removing the program.
Nothing works, the icon and program are still on the computer and it won't
let me uninstall or delete it. What can I do now? I am at my wits end and I
just want to get rid of Norton Anti-Virus 2005, get my money back, etc. Would
appreciate any suggestions. Thank you!


Symantec may have an un-installer on their site. They did for AV
2002. You might try that. However, they will tell you it removes
everything except the subscription information so you can't
re-install it and get another year of updates. To remove that
information is a little tricky. Using the un-installer, if they have
one for 2005, may be all you need for your purpose.

I removed everything just for kicks on a machine that came with it
but doesn't use the Net. Reinstalled it and got a new subscription
date. Then removed it all. After un-installing from Add/Remove
Programs I searched the Registry for NAV, Symantec, Norton and 2002.
Removed those then did the same with the HD. There were Symantec
files in the C:\WINDOWS\Application Data\Symantec folder with names
starting with the date, e.g 20021020 (Oct 20). The un-install did
not remove that folder.

I use AVG Anti-virus.

Try the Web site.

Regards,

Bill Watt
Computer Help and Information http://home.epix.net/~bwatt/


  #5  
Old December 2nd 04, 03:19 PM
kwrchs
external usenet poster
 
Posts: n/a
Default



"Bill Watt" wrote:

On Wed, 1 Dec 2004 19:37:03 -0800, kwrchs
wrote:

I have posted some questions before and received information (from Gary
Terhune) and I have tried everything he suggested about removing the program.
Nothing works, the icon and program are still on the computer and it won't
let me uninstall or delete it. What can I do now? I am at my wits end and I
just want to get rid of Norton Anti-Virus 2005, get my money back, etc. Would
appreciate any suggestions. Thank you!


Symantec may have an un-installer on their site. They did for AV
2002. You might try that. However, they will tell you it removes
everything except the subscription information so you can't
re-install it and get another year of updates. To remove that
information is a little tricky. Using the un-installer, if they have
one for 2005, may be all you need for your purpose.

I removed everything just for kicks on a machine that came with it
but doesn't use the Net. Reinstalled it and got a new subscription
date. Then removed it all. After un-installing from Add/Remove
Programs I searched the Registry for NAV, Symantec, Norton and 2002.
Removed those then did the same with the HD. There were Symantec
files in the C:\WINDOWS\Application Data\Symantec folder with names
starting with the date, e.g 20021020 (Oct 20). The un-install did
not remove that folder.

I use AVG Anti-virus.

Try the Web site.

Regards,

Bill Watt
Computer Help and Information http://home.epix.net/~bwatt/


Mr. Watts,

There is uninstalling information on Symantec (Norton Anti-Virus) website
for Norton Anti-Virus 2005 if the Add/Remove on the computer does not work
which it didn't. I did everything they suggested and it still won't
uninstall. Now, I don't know what to do because since it isn't working, I
would like my money back. Do you have anymore suggestions? Thanks.

  #6  
Old December 2nd 04, 03:25 PM
kwrchs
external usenet poster
 
Posts: n/a
Default



"Bill Watt" wrote:

On Wed, 1 Dec 2004 19:37:03 -0800, kwrchs
wrote:

I have posted some questions before and received information (from Gary
Terhune) and I have tried everything he suggested about removing the program.
Nothing works, the icon and program are still on the computer and it won't
let me uninstall or delete it. What can I do now? I am at my wits end and I
just want to get rid of Norton Anti-Virus 2005, get my money back, etc. Would
appreciate any suggestions. Thank you!


Symantec may have an un-installer on their site. They did for AV
2002. You might try that. However, they will tell you it removes
everything except the subscription information so you can't
re-install it and get another year of updates. To remove that
information is a little tricky. Using the un-installer, if they have
one for 2005, may be all you need for your purpose.

I removed everything just for kicks on a machine that came with it
but doesn't use the Net. Reinstalled it and got a new subscription
date. Then removed it all. After un-installing from Add/Remove
Programs I searched the Registry for NAV, Symantec, Norton and 2002.
Removed those then did the same with the HD. There were Symantec
files in the C:\WINDOWS\Application Data\Symantec folder with names
starting with the date, e.g 20021020 (Oct 20). The un-install did
not remove that folder.

I use AVG Anti-virus.

Try the Web site.

Regards,

Bill Watt
Computer Help and Information http://home.epix.net/~bwatt/

P.S.


Mr. Watt,

After re-reading your post, what does "HD" mean?
  #7  
Old December 2nd 04, 03:35 PM
kwrchs
external usenet poster
 
Posts: n/a
Default

Gary,

In answer to your question, no I haven't tried removing NAV2005 in Safe
Mode. I will try that today and hope that works. I will try anything to get
rid of NAV2005. Will let you know what happens. Again, thanks!

"Gary S. Terhune" wrote:

Have you tried performing all the suggested steps in Safe Mode? I know that the
list of procedures for removing NAV2005 is rather intricate, but by now you
should have everything that you need already downloaded to your system, so you
won't need internet access. Safe Mode might just release those items that have
been thus far locked.

--
Gary S. Terhune
MS MVP Shell/User

"kwrchs" wrote in message
...
I have posted some questions before and received information (from Gary
Terhune) and I have tried everything he suggested about removing the program.
Nothing works, the icon and program are still on the computer and it won't
let me uninstall or delete it. What can I do now? I am at my wits end and I
just want to get rid of Norton Anti-Virus 2005, get my money back, etc. Would
appreciate any suggestions. Thank you!



  #8  
Old December 2nd 04, 07:01 PM
Bill in Co.
external usenet poster
 
Posts: n/a
Default

What is really amazing to me is that a program *this intrusive* can STILL
stay on the market. You would have thought "the word" would have gotten
out by now.

What gives????

kwrchs wrote:
Gary,

In answer to your question, no I haven't tried removing NAV2005 in Safe
Mode. I will try that today and hope that works. I will try anything to

get
rid of NAV2005. Will let you know what happens. Again, thanks!

"Gary S. Terhune" wrote:

Have you tried performing all the suggested steps in Safe Mode? I know

that
the list of procedures for removing NAV2005 is rather intricate, but by

now
you should have everything that you need already downloaded to your

system,
so you won't need internet access. Safe Mode might just release those

items
that have been thus far locked.

--
Gary S. Terhune
MS MVP Shell/User

"kwrchs" wrote in message
...
I have posted some questions before and received information (from Gary
Terhune) and I have tried everything he suggested about removing the
program. Nothing works, the icon and program are still on the computer

and
it won't let me uninstall or delete it. What can I do now? I am at my
wits end and I just want to get rid of Norton Anti-Virus 2005, get my

money
back, etc. Would appreciate any suggestions. Thank you!



  #9  
Old December 2nd 04, 07:24 PM
Gary S. Terhune
external usenet poster
 
Posts: n/a
Default

It's a mystery to me.

--
Gary S. Terhune
MS MVP Shell/User

"Bill in Co." wrote in message
...
What is really amazing to me is that a program *this intrusive* can STILL
stay on the market. You would have thought "the word" would have gotten
out by now.

What gives????

kwrchs wrote:
Gary,

In answer to your question, no I haven't tried removing NAV2005 in Safe
Mode. I will try that today and hope that works. I will try anything to

get
rid of NAV2005. Will let you know what happens. Again, thanks!

"Gary S. Terhune" wrote:

Have you tried performing all the suggested steps in Safe Mode? I know

that
the list of procedures for removing NAV2005 is rather intricate, but by

now
you should have everything that you need already downloaded to your

system,
so you won't need internet access. Safe Mode might just release those

items
that have been thus far locked.

--
Gary S. Terhune
MS MVP Shell/User

"kwrchs" wrote in message
...
I have posted some questions before and received information (from Gary
Terhune) and I have tried everything he suggested about removing the
program. Nothing works, the icon and program are still on the computer

and
it won't let me uninstall or delete it. What can I do now? I am at my
wits end and I just want to get rid of Norton Anti-Virus 2005, get my

money
back, etc. Would appreciate any suggestions. Thank you!




  #10  
Old December 2nd 04, 09:21 PM
Ron Martell
external usenet poster
 
Posts: n/a
Default

kwrchs wrote:

I have posted some questions before and received information (from Gary
Terhune) and I have tried everything he suggested about removing the program.
Nothing works, the icon and program are still on the computer and it won't
let me uninstall or delete it. What can I do now? I am at my wits end and I
just want to get rid of Norton Anti-Virus 2005, get my money back, etc. Would
appreciate any suggestions. Thank you!


Here is a "last resort" procedure that might work:

1. Use Windows Explorer to locate and delete all of the folders
relating to NAV 2005 and their contents. On Windows 98 you should
look in the \Windows and \Program Files folders subfolders with Norton
or Symantec in their names.

2. Get a Registry Cleaner (I use RegSeeker (free) from
http://www.snapfiles.com/get/regseeker.html) and run it to remove
obsolete and invalid items from the registry, which will now include
references to the deleted Symantec files. If you use RegSeeker you
will probably have to run it 2 or 3 times in succession in order to
clean up everything.

Good luck


Ron Martell Duncan B.C. Canada
--
Microsoft MVP
On-Line Help Computer Service
http://onlinehelp.bc.ca

"The reason computer chips are so small is computers don't eat much."
 




Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
msgsrv32.exe General 5 June 30th 05 10:34 PM
Registery problem? Paul General 15 December 8th 04 12:29 PM
HELP!! jim General 1 August 26th 04 12:02 AM
Removing ME and installing Windows 98 Rob Myers General 1 August 12th 04 05:14 AM
OE at 0028:C02A0948 in VXD VWIN32 Fred General 1 July 15th 04 11:49 PM


All times are GMT +1. The time now is 12:41 PM.


Powered by vBulletin® Version 3.6.4
Copyright ©2000 - 2024, Jelsoft Enterprises Ltd.
Copyright ©2004-2024 Win98banter.
The comments are property of their posters.