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#1
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Shot in the dark
Hi,
I am going to ask for help without being able to give you too much information. I have a friend who has an old computer with Win 98 and he can't open IE. He tells me that when he tries to open it, it gives him and error message that says it needs to shut down because of some conflict problem and then it quits. Any suggestions on where he/I can start to get IE working again. If not, I can get more detailed info tomorrow. Thanks, Tom |
#2
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Shot in the dark
We will need *at least* the complete exact error message, in its entirety. If he
gets an "illegal operation" error message, click the "Details" button, and post back with the exact details word for word, up to but not including the memory registers. Is it Win98 or Win98SE? What IE version....IE5.0, 5.5, 5.5 SP1, 5.5 SP2, IE6, or IE6 SP1? Have him go here with Internet Explorer = http://aumha.org/mydetail.htm Drag his mouse across the info it shows in the grey box to select it, then right-click, and pick Copy. Paste the information into a message to you, so you can paste it to this thread. -- Glen Ventura, MS MVP Shell/User, A+ http://dts-l.org/ http://dts-l.org/goodpost.htm "Tom Brown" wrote in message ... Hi, I am going to ask for help without being able to give you too much information. I have a friend who has an old computer with Win 98 and he can't open IE. He tells me that when he tries to open it, it gives him and error message that says it needs to shut down because of some conflict problem and then it quits. Any suggestions on where he/I can start to get IE working again. If not, I can get more detailed info tomorrow. Thanks, Tom |
#3
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Shot in the dark
1. Tell you friend to go to www.aumha.org/a/quickfix and follow the
instructions carefully and completely. The site deals with malware detection and remedy. 2. If a formal malware diagnosis turns up negative, try IE Repair. Go to Add/Remove Programs, double-click the Internet Explorer entry, choose Repair. 3. If still no luck, force reinstall IE by going to the same Add/Remove Programs entry and choosing Add Components, instead, putting a check mark in every item that's bolded (where possible.) 4. If none of the above helps, then more in-depth diagnosis is required, and your friend would do well to attend this group directly for instructions. You can attend this group without needing IE. -- Gary S. Terhune MS-MVP Shell/User www.grystmill.com "Tom Brown" wrote in message ... Hi, I am going to ask for help without being able to give you too much information. I have a friend who has an old computer with Win 98 and he can't open IE. He tells me that when he tries to open it, it gives him and error message that says it needs to shut down because of some conflict problem and then it quits. Any suggestions on where he/I can start to get IE working again. If not, I can get more detailed info tomorrow. Thanks, Tom |
#4
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Shot in the dark
"Tom Brown" wrote in message
... Hi, I am going to ask for help without being able to give you too much information. I have a friend who has an old computer with Win 98 and he can't open IE. He tells me that when he tries to open it, it gives him and error message that says it needs to shut down because of some conflict problem and then it quits. Any suggestions on where he/I can start to get IE working again. If not, I can get more detailed info tomorrow. Thanks, Tom See if repairing it helps: To repair IE Click StartRun, type the following and click Enter, for IE6x: RUNDLL32 SETUPWBV.DLL,IE6Maintenance Choose the Repair option, and continue. If the repair says it cannot complete, reinstall Internet Explorer over itself. or Error Message: Explorer Caused an Invalid Page Fault in Module Browseui.dll http://support.microsoft.com/default...74&Product=w98 or Blank Desktop or Illegal Operations Error Message After You Install Internet Explorer: http://support.microsoft.com/?id=kb;en-us;249191 -- Brian A. Sesko { MS MVP_Shell/User } Conflicts start where information lacks. http://basconotw.mvps.org/ Suggested posting do's/don'ts: http://www.dts-l.org/goodpost.htm How to ask a question: http://support.microsoft.com/kb/555375 |
#5
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Shot in the dark
"Tom Brown" wrote in message ... Hi, I am going to ask for help without being able to give you too much information. I have a friend who has an old computer with Win 98 and he can't open IE. He tells me that when he tries to open it, it gives him and error message that says it needs to shut down because of some conflict problem and then it quits. Any suggestions on where he/I can start to get IE working again. If not, I can get more detailed info tomorrow. Thanks, Tom If he's lucky there will be a folder named "Windows Update Setup Files" either right under the Windows folder or as a subfolder of Windows. If so, then just double click on IE6Seup.exe Galen |
#6
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Shot in the dark
Tom Brown wrote:
I have a friend who has an old computer with Win 98 and he can't open IE. Then why didn't you title your post with a subject like "Can't start IE" or "IE shuts down after startup". Why did you give your post a stupid title like "shot in the dark" ? |
#7
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Shot in the dark
ROFL!!!! Now YOU'RE the net nanny? Go on back to twiddling your thumbs and
thinking up more nonsensical legal theories to bore us with. Let us do what we're really here to do. Help. -- Gary S. Terhune MS-MVP Shell/User www.grystmill.com "98 Guy" wrote in message ... Tom Brown wrote: I have a friend who has an old computer with Win 98 and he can't open IE. Then why didn't you title your post with a subject like "Can't start IE" or "IE shuts down after startup". Why did you give your post a stupid title like "shot in the dark" ? |
#8
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Shot in the dark
"Gary S. Terhune" wrote:
Go on back to twiddling your thumbs and thinking up more nonsensical legal theories to bore us with. I'm still waiting to hear your explanation on the difference between product key and license, as well as for you to point out where or how Microsoft requires a "chain of ownership" as part of their EULA (or was that just a shot in the dark on your part?). |
#9
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Shot in the dark
Product key, license
equivalent car key, drivers license theft of the car key is not a license to drive -- -- -- -- -- -- Adaware http://www.lavasoft.de spybot http://www.safer-networking.org AVG free antivirus http://free.grisoft.com/ Etrust/Vet/CA.online Antivirus scan http://www3.ca.com/securityadvisor/virusinfo/scan.aspx Super Antispyware http://www.superantispyware.com/ Panda online AntiVirus scan http://www.activescan.com Panda online AntiSpyware Scan http://www.pandasoftware.com/virus_info/spyware/test/ Catalog of removal tools (1) http://www.pandasoftware.com/download/utilities/ Catalog of removal tools (2) http://www3.ca.com/securityadvisor/n...aspx?CID=40387 Trouble Shooting guide to Windows http://mvps.org/winhelp2002/ Blocking Unwanted Parasites with a Hosts file http://mvps.org/winhelp2002/hosts.htm links provided as a courtesy, read all instructions on the pages before use Grateful thanks to the authors/webmasters _ "98 Guy" wrote in message ... "Gary S. Terhune" wrote: Go on back to twiddling your thumbs and thinking up more nonsensical legal theories to bore us with. I'm still waiting to hear your explanation on the difference between product key and license, as well as for you to point out where or how Microsoft requires a "chain of ownership" as part of their EULA (or was that just a shot in the dark on your part?). |
#10
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Shot in the dark
I'm through with giving you answers to a question only to have you pop up
with five more stupid ideas. The answers are quite easy to find. Someone with your supposed experience shouldn't need me to hold his hand. -- Gary S. Terhune MS-MVP Shell/User www.grystmill.com "98 Guy" wrote in message ... "Gary S. Terhune" wrote: Go on back to twiddling your thumbs and thinking up more nonsensical legal theories to bore us with. I'm still waiting to hear your explanation on the difference between product key and license, as well as for you to point out where or how Microsoft requires a "chain of ownership" as part of their EULA (or was that just a shot in the dark on your part?). |
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