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WTOOLSA Illegal Operation
Hello
I get this Illegal operation the minute I turn on my computer. If I X it out it returns right away. No matter were I go online or what I do it comes back every time. I went into Details and it gives the following information: WTOOLSA caused an invalid page fault in module KERNEL32.dll at 019:bff7671f I sure would appriciate any help I can get to get rid of this. Thanks in advance for any help. Linda |
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WTOOLSA Illegal Operation
Restart in Safe Mode:
-Start the computer and hold down the CTRL key till the Windows 98 = Startup menu (boot menu) appears. -Use the arrow keys to select "Safe Mode" and press Enter. Then delete the Wintools folder and run Hijack This in Safe Mode, and = use it to remove these entries: C:\Program Files\Common files\WinTools\WToolsA.exe C:\Program Files\Common files\WinTools\WToolsS.exe C:\Program Files\Common files\WinTools\WSup.exe R3 - URLSearchHook: (no name) - {87766247-311C-43B4-8499-3D5FEC94A183} = -C:\PROGRA~1\COMMON~1\WinTools\WToolsB.dll O2 - BHO: (no name) - {87766247-311C-43B4-8499-3D5FEC94A183} - C:\PROGRA~1\COMMON~1\WinTools\WToolsB.dll O4 - HKLM\..\Run: [WinTools] C:\Program Files\Common = Files\WinTools\WToolsA.exe Also, see "YellowHammer's" procedure here, near the bottom of the = thread: http://computercops.info/modules.php...ewtopic&p=3D1= 72295 Here is my standard response on how to download and use Hijack This: Download, unzip, and run Hijack This from one of these locations: http://computercops.biz/downloads-cat-14.html http://www.majorgeeks.com/downloads31.html http://www.spywareinfo.com/downloads...HijackThis.exe Unzip to a folder other than your Desktop or the Temp folder, = doubleclick HijackThis.exe, and hit "Scan". When the scan is finished, the "Scan" button will change into a "Save = Log" button. Press that, save the log somewhere you can find it (Desktop, My = Documents, or similar). Most of what it lists will be harmless or even required, so do NOT fix = anything yet. Copy the log files and paste them into a new post at one of these = forums: http://forums.net-integration.net/ http://computercops.biz/forums.html http://forums.spywareinfo.com/index.php?showforum=3D30 http://tomcoyote.org/forums/ http://www.lavasoftsupport.com=20 http://boards.cexx.org/ The folks there will tell you what to remove. A tutorial for using Hijack This is located he http://tomcoyote.com/hjt/ and an in-depth tutorial is he http://aumha.org/a/hjttutor.htm --=20 Glen Ventura, MS MVP W95/98 Systems http://dts-l.org/goodpost.htm "Linda" wrote in message = ... Hello I get this Illegal operation the minute I turn on my=20 computer. If I X it out it returns right away. No matter=20 were I go online or what I do it comes back every time. I=20 went into Details and it gives the following information: WTOOLSA caused an invalid page fault in module=20 KERNEL32.dll at 019:bff7671f I sure would appriciate any help I can get to get rid of=20 this.=20 Thanks in advance for any help. Linda |
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