What Is Windows 98 Troubleshooter?

Dear Helpgroup,

What is Windows 98 Troubleshooter? How do you get into it, and how can it
help you?

Thanks.

Jeff Turner Gates Mills, Ohio

Windows 98 has several "troubleshooters" in its Help functions. These
are merely lists of tests to make to diagnose the causes of problems.
Click on Start/Help and search for "troubleshoot".


Bill Starbuck (MVP)

Bill,

Thanks.

Jeff Turner


"Bill Starbuck" wrote in message
...
Windows 98 has several "troubleshooters" in its Help functions. These
are merely lists of tests to make to diagnose the causes of problems.
Click on Start/Help and search for "troubleshoot".


Bill Starbuck (MVP)

As an addendum to Bill's post, if you find the troubleshooters give you a blank page
when you try to continue through them, there were a couple of Windows Updates that
broke them. There are two different fixes, depending on the Windows updates you
have installed.

The original fix for the older update was this:
First, click Start Settings Folder Options View tab, and click to enable "Show
All Files" and click OK.
Click Start Find File or Folders, and search the C:\ drive for a file named
Tshoot.inf...it should be found in the \Windows\Inf folder.
Right-click Tshoot.inf and click Install on the menu that appears.

If the latest cumulative patch for Internet Explorer (November) is installed, there
is only a workaround.
See he
http://home.comcast.net/~bascon58/98Help.htm
and
http://mvps.org/PracticallyNerded/SoftFixes.htm
--
Glen Ventura, MS MVP W95/98 Systems
http://dts-l.org/goodpost.htm


"Jeff Turner" wrote in message
...
Bill,

Thanks.

Jeff Turner


"Bill Starbuck" wrote in message
...
Windows 98 has several "troubleshooters" in its Help functions. These
are merely lists of tests to make to diagnose the causes of problems.
Click on Start/Help and search for "troubleshoot".


Bill Starbuck (MVP)

glee,

Thanks.

Jeff Turner



"glee" wrote in message
...
As an addendum to Bill's post, if you find the troubleshooters give you a
blank page
when you try to continue through them, there were a couple of Windows
Updates that
broke them. There are two different fixes, depending on the Windows
updates you
have installed.

The original fix for the older update was this:
First, click Start Settings Folder Options View tab, and click to
enable "Show
All Files" and click OK.
Click Start Find File or Folders, and search the C:\ drive for a file
named
Tshoot.inf...it should be found in the \Windows\Inf folder.
Right-click Tshoot.inf and click Install on the menu that appears.

If the latest cumulative patch for Internet Explorer (November) is
installed, there
is only a workaround.
See he
http://home.comcast.net/~bascon58/98Help.htm
and
http://mvps.org/PracticallyNerded/SoftFixes.htm
--
Glen Ventura, MS MVP W95/98 Systems
http://dts-l.org/goodpost.htm


"Jeff Turner" wrote in message
...
Bill,

Thanks.

Jeff Turner


"Bill Starbuck" wrote in message
...
Windows 98 has several "troubleshooters" in its Help functions. These
are merely lists of tests to make to diagnose the causes of problems.
Click on Start/Help and search for "troubleshoot".


Bill Starbuck (MVP)