Internet Explorer 6 Service Pack 1 (KB867801) update

I have been able to download and install this update
several times. Problem is each time I restart I get the
following: "Windows could not upgrade the file %1 from
%2 %1: %2" That appears 6 times. Then it
says: "Windows could not upgrade one or more system files
before starting. Windows may not start or run properly.
If Windows fails to start, run SETUP again." Press any
key to continue." I press ENTER and get "Completed
updating files. Continuing to load Windows." Windows
comes up fine but MSWindows Update still says I need to
load the critical update "Cumulative Security Update for
Internet Explorer 6 Service Pack 1 (KB 867801) 2.8MB."

Any suggestions? Thanks.

Your "Windows Could Not Upgrade the File %1 from %2 %1: %2" error:

First boot to DOS using a floppy and check whether you have a WININIT.INI
file in your C:\WINDOWS folder. If present rename it to something like
wininit.old and try booting again. It is also probable that you will have
to
repeat the last software install or update that you made. See MS
KB283069 -
"Error Message: Windows Could Not Upgrade the File %1 from %2 %1: %2
(http://support.microsoft.com?kbid=283069).

If you can't find a wininit.ini file then I suspect your problem is due to
the
C:\_RESTORE\TEMP folder having around 64K files in it which is the limit
(2**16) for the number of files that can be located in a folder using the
FAT32 filing system. This then results in the "Cannot upgrade file %1
from
%2.." message when booting. I suggest you try deleting the _RESTORE
folder
with the loss of any system restore checkpoints you might have (not that I
think they are now usable) and see if that solves the problem. Delete the
folder as follows:
a) Boot to DOS using a floppy. Do NOT choose "Minimal Boot" from the menu
when booting from a floppy but rather choose "Start computer with (or
without)
CD-ROM support" otherwise the ATTRIB command will not be available.
b) At the DOS A:\ prompt, type:

ATTRIB -H -S -R C:\_RESTORE
and then
REN C:\_RESTORE OLDREST

c) Remove the floppy
d) Reboot your PC

Another problem is that the update you were doing was never completed so
your
system may still be unusable and the update repeated.

e) Delete the folder C:\OLDREST
f) Check that an automatic system restore checkpoint was created.
g) Finally adjust the space allocated to the restore folder:
System | Performance | File System | Hard Disk and adjust the restore
slider
to your preferred setting. A figure of 200MB is normally more than
adequate
for day to day use allowing perhaps a week of checkpoints to be available
although increasing this to perhaps 400MB for a few days during periods of
large installs such Microsoft Office is advisable.
--?
Mike Maltby MS-MVP



Edie wrote:

I have been able to download and install this update
several times. Problem is each time I restart I get the
following: "Windows could not upgrade the file %1 from
%2 %1: %2" That appears 6 times. Then it
says: "Windows could not upgrade one or more system files
before starting. Windows may not start or run properly.
If Windows fails to start, run SETUP again." Press any
key to continue." I press ENTER and get "Completed
updating files. Continuing to load Windows." Windows
comes up fine but MSWindows Update still says I need to
load the critical update "Cumulative Security Update for
Internet Explorer 6 Service Pack 1 (KB 867801) 2.8MB."

Any suggestions? Thanks.

Thanks for the info Mike. I have additional questions. =20

When you say boot to DOS using a floppy, do you mean use=20
the Startup Disk? I tried that and couldn't change the A=20
drive to C to search for the WININIT.INI file in Windows. =20
I did search for the file in the Windows environment and=20
didn't see it. Does that mean it's not there or do I need=20
to search in the MS DOS environment? If so, how?

I also tried to boot using the Startup Disk, got to the A=20
prompt, typed in ATTRIB and the rest of what you told me=20
to type in various ways and couldn't get past the A=20
prompt. Can you tell exactly how to type what you said - =20
spaces, returns - everything please.

I did reset my space in the restore folder to 400mb for=20
now.

I disabled my virus protection and tried to reinstall but=20
it didn't work either. =20

Again, thanks for your help!


-----Original Message-----
Your "Windows Could Not Upgrade the File %1 from %2 %1: %
2" error:

First boot to DOS using a floppy and check whether you=20
have a WININIT.INI
file in your C:\WINDOWS folder. If present rename it to=20
something like
wininit.old and try booting again. It is also probable=20
that you will have=20
to
repeat the last software install or update that you=20
made. See MS=20
KB283069 -
"Error Message: Windows Could Not Upgrade the File %1=20
from %2 %1: %2
(http://support.microsoft.com?kbid=3D283069).

If you can't find a wininit.ini file then I suspect your=20
problem is due to=20
the
C:\_RESTORE\TEMP folder having around 64K files in it=20
which is the limit
(2**16) for the number of files that can be located in a=20
folder using the
FAT32 filing system. This then results in the "Cannot=20
upgrade file %1=20
from
%2.." message when booting. I suggest you try deleting=20
the _RESTORE=20
folder
with the loss of any system restore checkpoints you might=20
have (not that I
think they are now usable) and see if that solves the=20
problem. Delete the
folder as follows:
a) Boot to DOS using a floppy. Do NOT choose "Minimal=20
Boot" from the menu
when booting from a floppy but rather choose "Start=20
computer with (or=20
without)
CD-ROM support" otherwise the ATTRIB command will not be=20
available.
b) At the DOS A:\ prompt, type:

ATTRIB -H -S -R C:\_RESTORE
and then
REN C:\_RESTORE OLDREST

c) Remove the floppy
d) Reboot your PC

Another problem is that the update you were doing was=20
never completed so=20
your
system may still be unusable and the update repeated.

e) Delete the folder C:\OLDREST
f) Check that an automatic system restore checkpoint was=20
created.
g) Finally adjust the space allocated to the restore=20
folder:
System | Performance | File System | Hard Disk and adjust=20
the restore=20
slider
to your preferred setting. A figure of 200MB is=20
normally more than=20
adequate
for day to day use allowing perhaps a week of checkpoints=20
to be available
although increasing this to perhaps 400MB for a few days=20
during periods of
large installs such Microsoft Office is advisable.
--=81
Mike Maltby MS-MVP



Edie wrote:

I have been able to download and install this update
several times. Problem is each time I restart I get the
following: "Windows could not upgrade the file %1 from
%2 %1: %2" That appears 6 times. Then it
says: "Windows could not upgrade one or more system=20
files
before starting. Windows may not start or run properly.
If Windows fails to start, run SETUP again." Press any
key to continue." I press ENTER and get "Completed
updating files. Continuing to load Windows." Windows
comes up fine but MSWindows Update still says I need to
load the critical update "Cumulative Security Update for
Internet Explorer 6 Service Pack 1 (KB 867801) 2.8MB."

Any suggestions? Thanks.=20

.

Edie,

I can add little to what I have already posted which included the commands to
type. If Wininit.ini isn't found then you don't have a copy and need to move
on to the second suggestion.

Boot to DOS using a floppy. Do NOT choose "Minimal Boot" from the menu when
booting from a floppy but rather choose "Start computer with (or without)
CD-ROM support" otherwise the ATTRIB command will not be available.

At the DOS A:\ prompt, type:

ATTRIB -H -S -R C:\_RESTORE
and then
REN C:\_RESTORE OLDREST

What EXACTLY do you see when you type the first of these commands and then the
second?
--
Mike Maltby



Edie wrote:

Thanks for the info Mike. I have additional questions.

When you say boot to DOS using a floppy, do you mean use
the Startup Disk? I tried that and couldn't change the A
drive to C to search for the WININIT.INI file in Windows.
I did search for the file in the Windows environment and
didn't see it. Does that mean it's not there or do I need
to search in the MS DOS environment? If so, how?

I also tried to boot using the Startup Disk, got to the A
prompt, typed in ATTRIB and the rest of what you told me
to type in various ways and couldn't get past the A
prompt. Can you tell exactly how to type what you said -
spaces, returns - everything please.

I did reset my space in the restore folder to 400mb for
now.

I disabled my virus protection and tried to reinstall but
it didn't work either.

Again, thanks for your help!

I wanted to be sure I wasn't missing Wininit.ini because I
couldn't boot from just a "floppy." When I tried to boot
from a blank floppy, the system wouldn't boot at all. I
then used the Startup Disk floppy that I had, saw the
choices you mentioned before the boot choices, and I
tried both with and without CD-Rom support. I assume the
Wininit.ini would be on the C-drive. When I tried to type
CD C:\ at the A prompt, it wouldn't change to C drive.
Therefore, I searched for the Wininit.ini using windows,
it wasn't there so I assumed I didn't have it. Just
wanted to be sure I wasn't missing anything because I
couldn't search in DOS.

Using the Startup Disk floppy, I tried to type
ATTRIB -H -S -R C:\_RESTORE
and then
REN C:\_RESTORE OLDREST

at the A prompt. I tried to type it exactly as you did.
I typed ATTRIB with 3 to 4 spaces between the -H, etc.
ending with the C:\_RESTORE, hit enter, then typed the
next line trying to match the spacing. The responses come
back as not able to find C:\_RESTORE or REN or OLDREST.
That's why I asked about the spacing between what I
typed. Whatever I type it always finds a problem and
sends me back to the A prompt.

I found the _RESTORE folder and it had files back to
1/03. Is it possible to use search for C:\_RESTORE and
delete the files there up to a certain date? Would that
take care of the problem?



-----Original Message-----
Edie,

I can add little to what I have already posted which
included the commands to
type. If Wininit.ini isn't found then you don't have a
copy and need to move
on to the second suggestion.

Boot to DOS using a floppy. Do NOT choose "Minimal Boot"
from the menu when
booting from a floppy but rather choose "Start computer
with (or without)
CD-ROM support" otherwise the ATTRIB command will not be
available.

At the DOS A:\ prompt, type:

ATTRIB -H -S -R C:\_RESTORE
and then
REN C:\_RESTORE OLDREST

What EXACTLY do you see when you type the first of these
commands and then the
second?
--
Mike Maltby



Edie wrote:

Thanks for the info Mike. I have additional questions.

When you say boot to DOS using a floppy, do you mean use
the Startup Disk? I tried that and couldn't change the
A
drive to C to search for the WININIT.INI file in
Windows.
I did search for the file in the Windows environment and
didn't see it. Does that mean it's not there or do I
need
to search in the MS DOS environment? If so, how?

I also tried to boot using the Startup Disk, got to the
A
prompt, typed in ATTRIB and the rest of what you told me
to type in various ways and couldn't get past the A
prompt. Can you tell exactly how to type what you
said -
spaces, returns - everything please.

I did reset my space in the restore folder to 400mb for
now.

I disabled my virus protection and tried to reinstall
but
it didn't work either.

Again, thanks for your help!

.

When I tried to type
CD C:\ at the A prompt, it wouldn't change to C drive.

I'm sorry but I don't recall asking you to do that g although the fact that
CD C: doesn't work could well be why the ATTRIB command fails..

Until you manage to execute the ATTRIB command the second REName command will
never work. So please what EXACT message do you see when you type:

ATTRIB -H -S -R C:\_RESTORE

The number of spaces is immaterial as long as there is at least a space
between the various parts of the command. No message indicates the command
executed correctly anything else and it did not.

The responses come
back as not able to find C:\_RESTORE or REN or OLDREST.

This could suggest that you may not have typed the command correctly as REN is
a built in DOS command and always available when running DOS. If typed
correctly it runs without returning a message however if the ATTRIB command
has not previously run correctly the REN command will return the error "File
not found - C:\_RESTORE".

I found the _RESTORE folder and it had files back to
1/03. Is it possible to use search for C:\_RESTORE and
delete the files there up to a certain date? Would that
take care of the problem?

No. Which is why I have (twice) described what you need to do.
--
Mike Maltby



Edie wrote:

I wanted to be sure I wasn't missing Wininit.ini because I
couldn't boot from just a "floppy." When I tried to boot
from a blank floppy, the system wouldn't boot at all. I
then used the Startup Disk floppy that I had, saw the
choices you mentioned before the boot choices, and I
tried both with and without CD-Rom support. I assume the
Wininit.ini would be on the C-drive. When I tried to type
CD C:\ at the A prompt, it wouldn't change to C drive.
Therefore, I searched for the Wininit.ini using windows,
it wasn't there so I assumed I didn't have it. Just
wanted to be sure I wasn't missing anything because I
couldn't search in DOS.

Using the Startup Disk floppy, I tried to type
ATTRIB -H -S -R C:\_RESTORE
and then
REN C:\_RESTORE OLDREST

at the A prompt. I tried to type it exactly as you did.
I typed ATTRIB with 3 to 4 spaces between the -H, etc.
ending with the C:\_RESTORE, hit enter, then typed the
next line trying to match the spacing. The responses come
back as not able to find C:\_RESTORE or REN or OLDREST.
That's why I asked about the spacing between what I
typed. Whatever I type it always finds a problem and
sends me back to the A prompt.

I found the _RESTORE folder and it had files back to
1/03. Is it possible to use search for C:\_RESTORE and
delete the files there up to a certain date? Would that
take care of the problem?