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#1
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computer won't start up
Hello. Yesterday I started up my computer quite normally. When I opened OE it
froze. This happened a number of times and so I restarted in SAFE MODE. From there I did a number of things like VIRUS CHECK, SPYBOT and did a delete and clean up of files. Scan disk, defrag, etc. Later I went into normal mode and tried again.......another freeze up. Did a restart and then disabled NORTON Internet Security and ANTIVIRUS. Then OE opened fine and I was able to do a little more work online. Shut down normally. Today I pushed the start button......did NOT notice any peculiar sounds or something out of the ordinary....the screen went just past the DELL COMPUTER SCREEN and then to a cursor on the top left, it made its usual starting noise and it stops there. Suggestions are welcome......... |
#2
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computer won't start up
"lutra" wrote in message ... | Hello. Yesterday I started up my computer quite normally. When I opened OE it | froze. This happened a number of times and so I restarted in SAFE MODE. From | there I did a number of things like VIRUS CHECK, SPYBOT and did a delete and | clean up of files. Scan disk, defrag, etc. Later I went into normal mode and | tried again.......another freeze up. Did a restart and then disabled NORTON | Internet Security and ANTIVIRUS. Then OE opened fine and I was able to do a | little more work online. Shut down normally. | Today I pushed the start button......did NOT notice any peculiar sounds or | something out of the ordinary....the screen went just past the DELL COMPUTER | SCREEN and then to a cursor on the top left, it made its usual starting noise | and it stops there. Suggestions are welcome......... Uninstall Norton completely,,, you can do this from Safe Mode, but make sure you also download and run the Norton cleanup tool. Download a Anti-virus program that supports 9X. If you were using the firewall, download and install one, also install an anti-SpyWare tool. -- MEB http://peoplescounsel.orgfree.com -- _________ |
#3
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computer won't start up
Restart the system. Repeatedly press the F8 key as it starts up until you
get the Startup menu. Choose Safe Mode. Uninstall Norton ENTIRELY. Restart normally. Did that fix it? -- Gary S. Terhune MS-MVP Shell/User www.grystmill.com "lutra" wrote in message ... Hello. Yesterday I started up my computer quite normally. When I opened OE it froze. This happened a number of times and so I restarted in SAFE MODE. From there I did a number of things like VIRUS CHECK, SPYBOT and did a delete and clean up of files. Scan disk, defrag, etc. Later I went into normal mode and tried again.......another freeze up. Did a restart and then disabled NORTON Internet Security and ANTIVIRUS. Then OE opened fine and I was able to do a little more work online. Shut down normally. Today I pushed the start button......did NOT notice any peculiar sounds or something out of the ordinary....the screen went just past the DELL COMPUTER SCREEN and then to a cursor on the top left, it made its usual starting noise and it stops there. Suggestions are welcome......... |
#4
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computer won't start up
I tried this........the computer makes a thumping noise when I press down the
F8 key.....and there is no change on the screen....still just the cursor blinking.............. "Gary S. Terhune" wrote: Restart the system. Repeatedly press the F8 key as it starts up until you get the Startup menu. Choose Safe Mode. Uninstall Norton ENTIRELY. Restart normally. Did that fix it? -- Gary S. Terhune MS-MVP Shell/User www.grystmill.com "lutra" wrote in message ... Hello. Yesterday I started up my computer quite normally. When I opened OE it froze. This happened a number of times and so I restarted in SAFE MODE. From there I did a number of things like VIRUS CHECK, SPYBOT and did a delete and clean up of files. Scan disk, defrag, etc. Later I went into normal mode and tried again.......another freeze up. Did a restart and then disabled NORTON Internet Security and ANTIVIRUS. Then OE opened fine and I was able to do a little more work online. Shut down normally. Today I pushed the start button......did NOT notice any peculiar sounds or something out of the ordinary....the screen went just past the DELL COMPUTER SCREEN and then to a cursor on the top left, it made its usual starting noise and it stops there. Suggestions are welcome......... |
#5
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computer won't start up
lutra,
That sounds like your pressing/holding the F8 key down, that's not the proper way. You need to continually, not over-excessively, start tapping the F8 key immediately when the Dell logo appears and before the Windows welcome screen appears. -- Brian A. Sesko { MS MVP_Windows Desktop User Experience } Conflicts start where information lacks. http://basconotw.mvps.org/ Suggested posting do's/don'ts: http://www.dts-l.org/goodpost.htm How to ask a question: http://support.microsoft.com/kb/555375 "lutra" wrote in message ... I tried this........the computer makes a thumping noise when I press down the F8 key.....and there is no change on the screen....still just the cursor blinking.............. "Gary S. Terhune" wrote: Restart the system. Repeatedly press the F8 key as it starts up until you get the Startup menu. Choose Safe Mode. Uninstall Norton ENTIRELY. Restart normally. Did that fix it? -- Gary S. Terhune MS-MVP Shell/User www.grystmill.com "lutra" wrote in message ... Hello. Yesterday I started up my computer quite normally. When I opened OE it froze. This happened a number of times and so I restarted in SAFE MODE. From there I did a number of things like VIRUS CHECK, SPYBOT and did a delete and clean up of files. Scan disk, defrag, etc. Later I went into normal mode and tried again.......another freeze up. Did a restart and then disabled NORTON Internet Security and ANTIVIRUS. Then OE opened fine and I was able to do a little more work online. Shut down normally. Today I pushed the start button......did NOT notice any peculiar sounds or something out of the ordinary....the screen went just past the DELL COMPUTER SCREEN and then to a cursor on the top left, it made its usual starting noise and it stops there. Suggestions are welcome......... |
#7
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computer won't start up
I tried this approach. I just started tapping the F8 key as soon as I saw the
Dell logo, then the screen went to black with the blinking cursor and I could hear the "tap" each time I pressed the F8 key..... no luck yet with any WELCOME screen appearing......how I would love to see it, though! "Brian A." wrote: lutra, That sounds like your pressing/holding the F8 key down, that's not the proper way. You need to continually, not over-excessively, start tapping the F8 key immediately when the Dell logo appears and before the Windows welcome screen appears. -- Brian A. Sesko { MS MVP_Windows Desktop User Experience } Conflicts start where information lacks. http://basconotw.mvps.org/ Suggested posting do's/don'ts: http://www.dts-l.org/goodpost.htm How to ask a question: http://support.microsoft.com/kb/555375 "lutra" wrote in message ... I tried this........the computer makes a thumping noise when I press down the F8 key.....and there is no change on the screen....still just the cursor blinking.............. "Gary S. Terhune" wrote: Restart the system. Repeatedly press the F8 key as it starts up until you get the Startup menu. Choose Safe Mode. Uninstall Norton ENTIRELY. Restart normally. Did that fix it? -- Gary S. Terhune MS-MVP Shell/User www.grystmill.com "lutra" wrote in message ... Hello. Yesterday I started up my computer quite normally. When I opened OE it froze. This happened a number of times and so I restarted in SAFE MODE. From there I did a number of things like VIRUS CHECK, SPYBOT and did a delete and clean up of files. Scan disk, defrag, etc. Later I went into normal mode and tried again.......another freeze up. Did a restart and then disabled NORTON Internet Security and ANTIVIRUS. Then OE opened fine and I was able to do a little more work online. Shut down normally. Today I pushed the start button......did NOT notice any peculiar sounds or something out of the ordinary....the screen went just past the DELL COMPUTER SCREEN and then to a cursor on the top left, it made its usual starting noise and it stops there. Suggestions are welcome......... |
#8
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computer won't start up
Reinstall windows.
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#9
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computer won't start up
lutra wrote:
| Hello. Yesterday I started up my computer quite normally. When I | opened OE it froze. This happened a number of times and so I | restarted in SAFE MODE. From there I did a number of things like | VIRUS CHECK, SPYBOT and did a delete and clean up of files. Scan | disk, defrag, etc. Later I went into normal mode and tried | again.......another freeze up. Did a restart and then disabled NORTON | Internet Security and ANTIVIRUS. Then OE opened fine and I was able | to do a little more work online. Shut down normally. | Today I pushed the start button......did NOT notice any peculiar | sounds or something out of the ordinary....the screen went just past | the DELL COMPUTER SCREEN and then to a cursor on the top left, it | made its usual starting noise and it stops there. Suggestions are | welcome......... I see you are having trouble getting to Safe Mode. Press & hold the F5 key during boot for Safe Mode. Or, press & hold the CTRL key during boot for the Startup Menu, if continually pressing F8 won't work. If you can't get to Safe Mode either way... Can you boot to DOS? Can you boot a Startup Diskette...?... Get a Startup Diskette from... http://www.bootdisk.com/ , if you don't already have one from "Control Panel, Add/Remove Programs, Startup Disk tab". Take either one that applies to your system. Test the Startup Diskette. Put the diskette in & turn on the computer. Put in a CD and "DIR" the CD. That is, "DIR X:", where "X:" is the CD-ROM letter. The Startup Diskette will say which letter is the CD during boot. (Note: It may be necessary to enter BIOS Setup & set it to boot the floppy drive above the hard drive, before the Startup Diskette will boot.) -- Thanks or Good Luck, There may be humor in this post, and, Naturally, you will not sue, Should things get worse after this, PCR |
#10
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computer won't start up
"Brian A." gonefish'n@afarawaylake wrote in message ... | "MEB" meb@not wrote in message | ... | | "lutra" wrote in message | ... | | Hello. Yesterday I started up my computer quite normally. When I opened OE | it | | froze. This happened a number of times and so I restarted in SAFE MODE. | From | | there I did a number of things like VIRUS CHECK, SPYBOT and did a delete | and | | clean up of files. Scan disk, defrag, etc. Later I went into normal mode | and | | tried again.......another freeze up. Did a restart and then disabled | NORTON | | Internet Security and ANTIVIRUS. Then OE opened fine and I was able to do | a | | little more work online. Shut down normally. | | Today I pushed the start button......did NOT notice any peculiar sounds or | | something out of the ordinary....the screen went just past the DELL | COMPUTER | | SCREEN and then to a cursor on the top left, it made its usual starting | noise | | and it stops there. Suggestions are welcome......... | | | Uninstall Norton completely,,, you can do this from Safe Mode, but make sure | you also download and run the Norton cleanup tool. | | AFAIK Norton AV/NIS aka Symantec can not be uninstalled in Safe Mode and | safely remove all its hooks for a proper boot on restart. The last Symantec | security app I ran on 98SE was NIS 2005 and it installed over 1700 registry | entries and filles, many buried deep and who knows how many were out of the | users reach. That's the last version that I installed/ran on 98SE succesfully | and didn't want to push my luck with the next. After uninstalling it when the | license expire I used RegCommander to seek and destroy any leftovers it could | find. I spent the better part of the day cleaning the registry and Windows. | | | | -- | | | Brian A. Sesko { MS MVP_Windows Desktop User Experience } Hence my comment on picking up the cleaner [though that leaves traces the last time I checked, though non-fatal]. -- MEB http://peoplescounsel.orgfree.com -- _________ |
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