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#1
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System Restore no restore points?
I am having problems with System Restore.
When I try to create a restore point I get a message " System Restore is unable to create a restore point. Please restart the computer and then run System Restore again." I have done this but makes no difference, I tried clearing all old restore points since the latest restore point was back in May 04 and would have been fairly useless, no help!! I recently updated to Norton anti-virus 2004 as part of the installation process Norton runs an on-line virus scan to check for problems before completing the installation this scan revealed 59 virus infections in the _restore directory how they got there is a worry as I am very diligent with virus scans and always had had Norton running, the default settings in Norton AV excludes the _restore directory from the full scan I don't know why ??? Not sure whether this has caused the problem I have now or have some other problem with System Restore any advice would be appreciated. Steve |
#2
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Steve,
Running NAV as you do I am not surprised that you have problems especially so as you are now using NAV2004, a seriously defective product that causes no end of problems when installed on Win Me. Turning though to your more immediate problem with system restore. The reason you have no recent checkpoints is for the same reason as why you cannot create a manual checkpoint and the most common reason for this is registry corruption, often, but not exclusively, the result of running a system with defective software from Symantec installed. First, check that you don't have a wininit.ini file in your Windows folder. If you do, rename this to wininit.old and retry System Restore. If this works then you possibly have a program that creates a wininit.ini file each time you boot your system. One known example is tgcmd.exe from the late lamented @Home another is a program called "ACCESS DENIED". If you have tgcmd.exe I understand that disabling it in MSConfig | Startup will have no adverse effect on your system but enable you to use System Restore. Likewise ACCESS DENIED needs to be "switched off" whilst using SR to either create or restore to a previous checkpoint. McAfee's Spam Killer also seems to create a new wininit.ini file each time the system is booted. See also MS KB 274092 - "Error Message: System Restore Cannot Run Until You Restart the Computer" (http://support.microsoft.com/?kbid=274092). If this isn't the reason for your problem then try running SCANREG /FIX from a command prompt such as Start | Run. Note that the system will re-boot so don't have any applications open when doing this. I suggest this because the same message is also displayed when the registry has been corrupted in some way. scanreg /fix attempts to repair that damage. Hopefully one or the other will solve your problem and allow you to create a manual check point. Now try carrying out the following quick test: a) Create a shortcut on your desktop to a file. b) Create a manual checkpoint Could you create a checkpoint? c) Delete the shortcut d) Restore your PC to the checkpoint you created. Was the shortcut restored? Did you see any error messages? e) Reboot your PC Were the checkpoints retained? Regards, -- Mike Maltby MS-MVP steve wrote: I am having problems with System Restore. When I try to create a restore point I get a message " System Restore is unable to create a restore point. Please restart the computer and then run System Restore again." I have done this but makes no difference, I tried clearing all old restore points since the latest restore point was back in May 04 and would have been fairly useless, no help!! I recently updated to Norton anti-virus 2004 as part of the installation process Norton runs an on-line virus scan to check for problems before completing the installation this scan revealed 59 virus infections in the _restore directory how they got there is a worry as I am very diligent with virus scans and always had had Norton running, the default settings in Norton AV excludes the _restore directory from the full scan I don't know why ??? Not sure whether this has caused the problem I have now or have some other problem with System Restore any advice would be appreciated. |
#3
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I had the same problem and found that somehow system
restore was disabled in the system properties. I don't know how this happened, but i have been running norton and i have so many problems it is a nightmare. Anyway, to check that your system restore is not disabled: Go to control panel - system - performance - advanced settings - file system- troubleshooting and look and see that the restore is enabled. Also, you can increase the amount of disk space that restore uses in the file system menu. Now for my problem. I can create a restore point manually now, but the next day it is not there? Also it doesn't look like the computer is putting any there on it's own. Can anyone offer any suggestions? Thanks, tom |
#4
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Two problems, not necessarily related. Remember that simply installing a
product carrying the name Norton is likely to have caused damage to your system and could well be a factor in any problem you might be having with system restore. Loss of checkpoints: This can happen for a number of reason, some known and some not with the latter being perhaps related to the use of certain third party applications. The more common reasons for loss of checkpoints are either lack of free space on the drive containing the windows folder, multi-booting and having a removable storage device that Win Me considers mistakenly to be "fixed". Lack of automatic system created checkpoints: There can be many reasons for lack of regular automatic system created checkpoints including running programs such as seti@home, folding@home or other similar programs, or because a background application is fooling Win Me's state manager.exe into thinking that the system is not idle although this is not in fact the case. Examples of the latter utility include v4 of MotherBoardMonitor (but not v5), Cacheman, The Cleaner (TCActive and TCMonitor) and Norton's System Doctor where users have reported use of the Disk Health sensor has prevented the creation of automatic checkpoints. NAV7 has also been reported as causing similar problems in certain circumstances. Other users have reported similar behaviour due to their always on cable or ADSL connection continually polling their HD and thus giving the impression that the system is never idle. A significant number of users report that 3.x versions of Zone Alarm also prevent the creation of automatic checkpoints but this didn't seem to affect all ZA users including myself for a long time but my Win Me system stopped making automatic checkpoints some time ago however now that it has ZA Pro 5.1.011 this problem seems to have been resolved. Similar problems have been experienced by BlackIce users and other software firewalls have also been reported to cause some users similar problems. One user has reported that B's CLIP UDF packet writing software (http://www.bhacorp.com/products/clip/clip.html) prevented the creation of automatic checkpoints and another that they had experienced the same problem with Roxio's DirectCD. Another user has also reported that CookieWall by AnalogX will prevent automatic checkpoints being made if its "Scan for cookies every .... seconds" is set to a value less than 121 seconds (two minutes). --? Mike Maltby MS-MVP Tom wrote: I had the same problem and found that somehow system restore was disabled in the system properties. I don't know how this happened, but i have been running norton and i have so many problems it is a nightmare. Anyway, to check that your system restore is not disabled: Go to control panel - system - performance - advanced settings - file system- troubleshooting and look and see that the restore is enabled. Also, you can increase the amount of disk space that restore uses in the file system menu. Now for my problem. I can create a restore point manually now, but the next day it is not there? Also it doesn't look like the computer is putting any there on it's own. Can anyone offer any suggestions? Thanks, tom |
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