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unable to update 1%



 
 
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  #1  
Old March 14th 05, 04:47 PM
Hillneerg
external usenet poster
 
Posts: n/a
Default unable to update 1%

Following problems with the KB891711 download, I notice that another download
on the same day hasn't "taken". It still shows up on the Windows update site
as a critical update. When I try to install and after the reboot, i get the
unable to update 1% 2% message. I have tried several times (it's KB867282
cumulative patch for IE6 Service pack 1). It does show up in the add/remove
though as installed as does IE6 service pack 1.
I know there have been several topics on this before but I'm afraid I can't
find them.
How do I get this to update please.Thanks,
Hillneerg
  #2  
Old March 14th 05, 08:41 PM
Noel Paton
external usenet poster
 
Posts: n/a
Default

Your %1/%2 error is caused usually by Norton LiveUpdate, corrupting the
System Restore archive - although there are other possible causes.

Do a Search for the file WININIT.INI - if you find it, then rename it to
WININIT.JNK, and reboot - your problem should be gone.

If you don't find it, then try this - Start|Run - enter SCANREG /FIX into
the dialog box, and click OK - windows will reboot - see if that fixes it.

If not, then open Windows Explorer - check in Folder Properties that you are
able to view Hidden and System files (two settings), then Search on your PC
for files named '_RESTORE' (without the quotes) - you should find the
C:\_RESTORE folder - r-click on it, and select Properties.
How many files/folders are there? If it's around 64 thousand, then
LiveUpdate has been up to its tricks again, and you'll have to completely
remove the folder from DOS - use the following method, which seems to be
the easiest at present.

Reboot to DOS using your Startup disk enter the following commands at the
A:\ prompt.

ATTRIB -R -H -S C:\_RESTORE
REN C:\_RESTORE OLDREST

remove the floppy, and reboot to normal windows. - your error should be
gone, and you should now have a new, single restore point. Go to Windows
Explorer, and delete the C:\OLDREST folder

HTH


--
Noel Paton (MS-MVP 2002-2005, Windows)

Nil Carborundum Illegitemi
http://www.btinternet.com/~winnoel/millsrpch.htm

In fond memory of one of life's Gentlemen - Alex Nichol
http://www.aumha.org/alex.htm

Please read http://dts-l.org/goodpost.htm on how to post messages to NG's

"Hillneerg" wrote in message
...
Following problems with the KB891711 download, I notice that another
download
on the same day hasn't "taken". It still shows up on the Windows update
site
as a critical update. When I try to install and after the reboot, i get
the
unable to update 1% 2% message. I have tried several times (it's KB867282
cumulative patch for IE6 Service pack 1). It does show up in the
add/remove
though as installed as does IE6 service pack 1.
I know there have been several topics on this before but I'm afraid I
can't
find them.
How do I get this to update please.Thanks,
Hillneerg



  #3  
Old March 14th 05, 09:59 PM
Hillneerg
external usenet poster
 
Posts: n/a
Default

Thanks. You had to give me this advice about a year ago. (I don't have any of
Norton's programs on my PC at all - not even trial versions). This time I
have copied it and will keep it safe.There is no ini file but there is a
wininit.err file with today's date with a lot of "delete file" and "rename
file" in it, an exe file, a sav file a txt file (blank)and a bak file (plus a
wininitlog.old which I think dates from that last time you helped me).
There are 32,789 files in 5 folders in the restore folder.After installing
the KB891711 update all the resore points went bar one for last August????
but it did create one for the update in question (but deleted the August one).
Now, before I do the repairs, some quick questions.
Would you still advise me to remove the folder?
Also, will I need to re-download/install the update again?
(Writing this in advance of the scanreg/fix just in case the PC won't boot
up!!).
Many thanks for your time and trouble
Hillneerg


"Noel Paton" wrote:

Your %1/%2 error is caused usually by Norton LiveUpdate, corrupting the
System Restore archive - although there are other possible causes.

Do a Search for the file WININIT.INI - if you find it, then rename it to
WININIT.JNK, and reboot - your problem should be gone.

If you don't find it, then try this - Start|Run - enter SCANREG /FIX into
the dialog box, and click OK - windows will reboot - see if that fixes it.

If not, then open Windows Explorer - check in Folder Properties that you are
able to view Hidden and System files (two settings), then Search on your PC
for files named '_RESTORE' (without the quotes) - you should find the
C:\_RESTORE folder - r-click on it, and select Properties.
How many files/folders are there? If it's around 64 thousand, then
LiveUpdate has been up to its tricks again, and you'll have to completely
remove the folder from DOS - use the following method, which seems to be
the easiest at present.

Reboot to DOS using your Startup disk enter the following commands at the
A:\ prompt.

ATTRIB -R -H -S C:\_RESTORE
REN C:\_RESTORE OLDREST

remove the floppy, and reboot to normal windows. - your error should be
gone, and you should now have a new, single restore point. Go to Windows
Explorer, and delete the C:\OLDREST folder

HTH


--
Noel Paton (MS-MVP 2002-2005, Windows)

Nil Carborundum Illegitemi
http://www.btinternet.com/~winnoel/millsrpch.htm

In fond memory of one of life's Gentlemen - Alex Nichol
http://www.aumha.org/alex.htm

Please read http://dts-l.org/goodpost.htm on how to post messages to NG's

"Hillneerg" wrote in message
...
Following problems with the KB891711 download, I notice that another
download
on the same day hasn't "taken". It still shows up on the Windows update
site
as a critical update. When I try to install and after the reboot, i get
the
unable to update 1% 2% message. I have tried several times (it's KB867282
cumulative patch for IE6 Service pack 1). It does show up in the
add/remove
though as installed as does IE6 service pack 1.
I know there have been several topics on this before but I'm afraid I
can't
find them.
How do I get this to update please.Thanks,
Hillneerg




  #4  
Old March 15th 05, 05:02 AM
Noel Paton
external usenet poster
 
Posts: n/a
Default

Yes - you need to delete the folder (please email me the wininit.err file,
would you? - it may help in tracking down the source of some problems with
the KB 891711 patch - my email is valid)

I doubt very much that the SCANREG /FIX will work in this instance, as
you've already identified the problem as being a 'stuffed' System Restore
archive.



--
Noel Paton (MS-MVP 2002-2005, Windows)

Nil Carborundum Illegitemi
http://www.btinternet.com/~winnoel/millsrpch.htm

In fond memory of one of life's Gentlemen - Alex Nichol
http://www.aumha.org/alex.htm

Please read http://dts-l.org/goodpost.htm on how to post messages to NG's

"Hillneerg" wrote in message
...
Thanks. You had to give me this advice about a year ago. (I don't have any
of
Norton's programs on my PC at all - not even trial versions). This time I
have copied it and will keep it safe.There is no ini file but there is a
wininit.err file with today's date with a lot of "delete file" and "rename
file" in it, an exe file, a sav file a txt file (blank)and a bak file
(plus a
wininitlog.old which I think dates from that last time you helped me).
There are 32,789 files in 5 folders in the restore folder.After installing
the KB891711 update all the resore points went bar one for last August????
but it did create one for the update in question (but deleted the August
one).
Now, before I do the repairs, some quick questions.
Would you still advise me to remove the folder?
Also, will I need to re-download/install the update again?
(Writing this in advance of the scanreg/fix just in case the PC won't boot
up!!).
Many thanks for your time and trouble
Hillneerg


"Noel Paton" wrote:

Your %1/%2 error is caused usually by Norton LiveUpdate, corrupting the
System Restore archive - although there are other possible causes.

Do a Search for the file WININIT.INI - if you find it, then rename it to
WININIT.JNK, and reboot - your problem should be gone.

If you don't find it, then try this - Start|Run - enter SCANREG /FIX
into
the dialog box, and click OK - windows will reboot - see if that fixes
it.

If not, then open Windows Explorer - check in Folder Properties that you
are
able to view Hidden and System files (two settings), then Search on your
PC
for files named '_RESTORE' (without the quotes) - you should find the
C:\_RESTORE folder - r-click on it, and select Properties.
How many files/folders are there? If it's around 64 thousand, then
LiveUpdate has been up to its tricks again, and you'll have to completely
remove the folder from DOS - use the following method, which seems to be
the easiest at present.

Reboot to DOS using your Startup disk enter the following commands at the
A:\ prompt.

ATTRIB -R -H -S C:\_RESTORE
REN C:\_RESTORE OLDREST

remove the floppy, and reboot to normal windows. - your error should be
gone, and you should now have a new, single restore point. Go to Windows
Explorer, and delete the C:\OLDREST folder

HTH


--
Noel Paton (MS-MVP 2002-2005, Windows)

Nil Carborundum Illegitemi
http://www.btinternet.com/~winnoel/millsrpch.htm

In fond memory of one of life's Gentlemen - Alex Nichol
http://www.aumha.org/alex.htm

Please read http://dts-l.org/goodpost.htm on how to post messages to NG's

"Hillneerg" wrote in message
...
Following problems with the KB891711 download, I notice that another
download
on the same day hasn't "taken". It still shows up on the Windows update
site
as a critical update. When I try to install and after the reboot, i get
the
unable to update 1% 2% message. I have tried several times (it's
KB867282
cumulative patch for IE6 Service pack 1). It does show up in the
add/remove
though as installed as does IE6 service pack 1.
I know there have been several topics on this before but I'm afraid I
can't
find them.
How do I get this to update please.Thanks,
Hillneerg






  #5  
Old March 15th 05, 12:43 PM
Hillneerg
external usenet poster
 
Posts: n/a
Default

Right I will go ahead and delete the folder and reinstall the update.
One thing I have noticed is that after all the trouble with the patch, for
some reason the box for Statemgr was unchecked in msconfig startup. Now I am
the only person with access to the PC and I didn't uncheck it! That may be
the reason all my restore points vanished but why I don't know. I have
re-checked the box now of course.

I have e-mailed you the file as requested.
Thanks,
Hillneerg

"Noel Paton" wrote:

Yes - you need to delete the folder (please email me the wininit.err file,
would you? - it may help in tracking down the source of some problems with
the KB 891711 patch - my email is valid)

I doubt very much that the SCANREG /FIX will work in this instance, as
you've already identified the problem as being a 'stuffed' System Restore
archive.



--
Noel Paton (MS-MVP 2002-2005, Windows)

Nil Carborundum Illegitemi
http://www.btinternet.com/~winnoel/millsrpch.htm

In fond memory of one of life's Gentlemen - Alex Nichol
http://www.aumha.org/alex.htm

Please read http://dts-l.org/goodpost.htm on how to post messages to NG's

"Hillneerg" wrote in message
...
Thanks. You had to give me this advice about a year ago. (I don't have any
of
Norton's programs on my PC at all - not even trial versions). This time I
have copied it and will keep it safe.There is no ini file but there is a
wininit.err file with today's date with a lot of "delete file" and "rename
file" in it, an exe file, a sav file a txt file (blank)and a bak file
(plus a
wininitlog.old which I think dates from that last time you helped me).
There are 32,789 files in 5 folders in the restore folder.After installing
the KB891711 update all the resore points went bar one for last August????
but it did create one for the update in question (but deleted the August
one).
Now, before I do the repairs, some quick questions.
Would you still advise me to remove the folder?
Also, will I need to re-download/install the update again?
(Writing this in advance of the scanreg/fix just in case the PC won't boot
up!!).
Many thanks for your time and trouble
Hillneerg


"Noel Paton" wrote:

Your %1/%2 error is caused usually by Norton LiveUpdate, corrupting the
System Restore archive - although there are other possible causes.

Do a Search for the file WININIT.INI - if you find it, then rename it to
WININIT.JNK, and reboot - your problem should be gone.

If you don't find it, then try this - Start|Run - enter SCANREG /FIX
into
the dialog box, and click OK - windows will reboot - see if that fixes
it.

If not, then open Windows Explorer - check in Folder Properties that you
are
able to view Hidden and System files (two settings), then Search on your
PC
for files named '_RESTORE' (without the quotes) - you should find the
C:\_RESTORE folder - r-click on it, and select Properties.
How many files/folders are there? If it's around 64 thousand, then
LiveUpdate has been up to its tricks again, and you'll have to completely
remove the folder from DOS - use the following method, which seems to be
the easiest at present.

Reboot to DOS using your Startup disk enter the following commands at the
A:\ prompt.

ATTRIB -R -H -S C:\_RESTORE
REN C:\_RESTORE OLDREST

remove the floppy, and reboot to normal windows. - your error should be
gone, and you should now have a new, single restore point. Go to Windows
Explorer, and delete the C:\OLDREST folder

HTH


--
Noel Paton (MS-MVP 2002-2005, Windows)

Nil Carborundum Illegitemi
http://www.btinternet.com/~winnoel/millsrpch.htm

In fond memory of one of life's Gentlemen - Alex Nichol
http://www.aumha.org/alex.htm

Please read http://dts-l.org/goodpost.htm on how to post messages to NG's

"Hillneerg" wrote in message
...
Following problems with the KB891711 download, I notice that another
download
on the same day hasn't "taken". It still shows up on the Windows update
site
as a critical update. When I try to install and after the reboot, i get
the
unable to update 1% 2% message. I have tried several times (it's
KB867282
cumulative patch for IE6 Service pack 1). It does show up in the
add/remove
though as installed as does IE6 service pack 1.
I know there have been several topics on this before but I'm afraid I
can't
find them.
How do I get this to update please.Thanks,
Hillneerg






  #6  
Old March 15th 05, 12:57 PM
Hillneerg
external usenet poster
 
Posts: n/a
Default

Sorry about this. After searching for my startup disc, I couldn't find it (no
surprise there). I decided to make a new one via add/remove but when I click
on "create disc" nothing happens (well the ok and cancel buttons grey out for
a second) but nothing else. The drive A is working fine and the floppy is ok.
I know I can find a "generic" disc on he Internet ( I presume thay would be
ok) but am a little concerned that I can't get any response from my PC.
Hillneerg

"Noel Paton" wrote:

Yes - you need to delete the folder (please email me the wininit.err file,
would you? - it may help in tracking down the source of some problems with
the KB 891711 patch - my email is valid)

I doubt very much that the SCANREG /FIX will work in this instance, as
you've already identified the problem as being a 'stuffed' System Restore
archive.



--
Noel Paton (MS-MVP 2002-2005, Windows)

Nil Carborundum Illegitemi
http://www.btinternet.com/~winnoel/millsrpch.htm

In fond memory of one of life's Gentlemen - Alex Nichol
http://www.aumha.org/alex.htm

Please read http://dts-l.org/goodpost.htm on how to post messages to NG's

"Hillneerg" wrote in message
...
Thanks. You had to give me this advice about a year ago. (I don't have any
of
Norton's programs on my PC at all - not even trial versions). This time I
have copied it and will keep it safe.There is no ini file but there is a
wininit.err file with today's date with a lot of "delete file" and "rename
file" in it, an exe file, a sav file a txt file (blank)and a bak file
(plus a
wininitlog.old which I think dates from that last time you helped me).
There are 32,789 files in 5 folders in the restore folder.After installing
the KB891711 update all the resore points went bar one for last August????
but it did create one for the update in question (but deleted the August
one).
Now, before I do the repairs, some quick questions.
Would you still advise me to remove the folder?
Also, will I need to re-download/install the update again?
(Writing this in advance of the scanreg/fix just in case the PC won't boot
up!!).
Many thanks for your time and trouble
Hillneerg


"Noel Paton" wrote:

Your %1/%2 error is caused usually by Norton LiveUpdate, corrupting the
System Restore archive - although there are other possible causes.

Do a Search for the file WININIT.INI - if you find it, then rename it to
WININIT.JNK, and reboot - your problem should be gone.

If you don't find it, then try this - Start|Run - enter SCANREG /FIX
into
the dialog box, and click OK - windows will reboot - see if that fixes
it.

If not, then open Windows Explorer - check in Folder Properties that you
are
able to view Hidden and System files (two settings), then Search on your
PC
for files named '_RESTORE' (without the quotes) - you should find the
C:\_RESTORE folder - r-click on it, and select Properties.
How many files/folders are there? If it's around 64 thousand, then
LiveUpdate has been up to its tricks again, and you'll have to completely
remove the folder from DOS - use the following method, which seems to be
the easiest at present.

Reboot to DOS using your Startup disk enter the following commands at the
A:\ prompt.

ATTRIB -R -H -S C:\_RESTORE
REN C:\_RESTORE OLDREST

remove the floppy, and reboot to normal windows. - your error should be
gone, and you should now have a new, single restore point. Go to Windows
Explorer, and delete the C:\OLDREST folder

HTH


--
Noel Paton (MS-MVP 2002-2005, Windows)

Nil Carborundum Illegitemi
http://www.btinternet.com/~winnoel/millsrpch.htm

In fond memory of one of life's Gentlemen - Alex Nichol
http://www.aumha.org/alex.htm

Please read http://dts-l.org/goodpost.htm on how to post messages to NG's

"Hillneerg" wrote in message
...
Following problems with the KB891711 download, I notice that another
download
on the same day hasn't "taken". It still shows up on the Windows update
site
as a critical update. When I try to install and after the reboot, i get
the
unable to update 1% 2% message. I have tried several times (it's
KB867282
cumulative patch for IE6 Service pack 1). It does show up in the
add/remove
though as installed as does IE6 service pack 1.
I know there have been several topics on this before but I'm afraid I
can't
find them.
How do I get this to update please.Thanks,
Hillneerg






  #7  
Old March 15th 05, 01:48 PM
Jack E Martinelli
external usenet poster
 
Posts: n/a
Default

Try the "Ultimate Boot Disk" from
http://www.startdisk.com/
--
8O)
Koldbear
---
www.bootdisk.com

How To Create a Windows Me Startup Disk Manually
http://support.microsoft.com/default...b;en-us;271823


Confirm that the Windows setup files are in Windows\Options\CABS , or the
....\INSTALL folder, for the Add-Remove/Windows Setup wizard to work
properly. If not, point the wizard to the Windows CD.

--
Jack E. Martinelli 2002-05 MS MVP for Shell/User / DTS
Help us help you: http://www.dts-L.org/goodpost.htm

http://www.microsoft.com/athome/secu...t/default.aspx
In Memorium: Alex Nichol
http://www.microsoft.com/windowsxp/e...ts/nichol.mspx
Your cooperation is very appreciated.
------
"Hillneerg" wrote in message
...
Sorry about this. After searching for my startup disc, I couldn't find it

(no
surprise there). I decided to make a new one via add/remove but when I

click
on "create disc" nothing happens (well the ok and cancel buttons grey out

for
a second) but nothing else. The drive A is working fine and the floppy is

ok.
I know I can find a "generic" disc on he Internet ( I presume thay would

be
ok) but am a little concerned that I can't get any response from my PC.
Hillneerg

"Noel Paton" wrote:

Yes - you need to delete the folder (please email me the wininit.err

file,
would you? - it may help in tracking down the source of some problems

with
the KB 891711 patch - my email is valid)

I doubt very much that the SCANREG /FIX will work in this instance, as
you've already identified the problem as being a 'stuffed' System

Restore
archive.



--
Noel Paton (MS-MVP 2002-2005, Windows)

Nil Carborundum Illegitemi
http://www.btinternet.com/~winnoel/millsrpch.htm

In fond memory of one of life's Gentlemen - Alex Nichol
http://www.aumha.org/alex.htm

Please read http://dts-l.org/goodpost.htm on how to post messages to

NG's

"Hillneerg" wrote in message
...
Thanks. You had to give me this advice about a year ago. (I don't have

any
of
Norton's programs on my PC at all - not even trial versions). This

time I
have copied it and will keep it safe.There is no ini file but there is

a
wininit.err file with today's date with a lot of "delete file" and

"rename
file" in it, an exe file, a sav file a txt file (blank)and a bak file
(plus a
wininitlog.old which I think dates from that last time you helped me).
There are 32,789 files in 5 folders in the restore folder.After

installing
the KB891711 update all the resore points went bar one for last

August????
but it did create one for the update in question (but deleted the

August
one).
Now, before I do the repairs, some quick questions.
Would you still advise me to remove the folder?
Also, will I need to re-download/install the update again?
(Writing this in advance of the scanreg/fix just in case the PC won't

boot
up!!).
Many thanks for your time and trouble
Hillneerg


"Noel Paton" wrote:

Your %1/%2 error is caused usually by Norton LiveUpdate, corrupting

the
System Restore archive - although there are other possible causes.

Do a Search for the file WININIT.INI - if you find it, then rename it

to
WININIT.JNK, and reboot - your problem should be gone.

If you don't find it, then try this - Start|Run - enter SCANREG

/FIX
into
the dialog box, and click OK - windows will reboot - see if that

fixes
it.

If not, then open Windows Explorer - check in Folder Properties that

you
are
able to view Hidden and System files (two settings), then Search on

your
PC
for files named '_RESTORE' (without the quotes) - you should find the
C:\_RESTORE folder - r-click on it, and select Properties.
How many files/folders are there? If it's around 64 thousand, then
LiveUpdate has been up to its tricks again, and you'll have to

completely
remove the folder from DOS - use the following method, which seems

to be
the easiest at present.

Reboot to DOS using your Startup disk enter the following commands at

the
A:\ prompt.

ATTRIB -R -H -S C:\_RESTORE
REN C:\_RESTORE OLDREST

remove the floppy, and reboot to normal windows. - your error should

be
gone, and you should now have a new, single restore point. Go to

Windows
Explorer, and delete the C:\OLDREST folder

HTH


--
Noel Paton (MS-MVP 2002-2005, Windows)

Nil Carborundum Illegitemi
http://www.btinternet.com/~winnoel/millsrpch.htm

In fond memory of one of life's Gentlemen - Alex Nichol
http://www.aumha.org/alex.htm

Please read http://dts-l.org/goodpost.htm on how to post messages to

NG's

"Hillneerg" wrote in message
...
Following problems with the KB891711 download, I notice that

another
download
on the same day hasn't "taken". It still shows up on the Windows

update
site
as a critical update. When I try to install and after the reboot, i

get
the
unable to update 1% 2% message. I have tried several times (it's
KB867282
cumulative patch for IE6 Service pack 1). It does show up in the
add/remove
though as installed as does IE6 service pack 1.
I know there have been several topics on this before but I'm afraid

I
can't
find them.
How do I get this to update please.Thanks,
Hillneerg








  #8  
Old March 15th 05, 08:27 PM
Hillneerg
external usenet poster
 
Posts: n/a
Default

Shouldn't have posted the last message here re the startup disk as it is
unconnected so have removed it to another thread. my apologies.
Back to the original, I deleted the file and all is well and the update took
with no problems.
I hace printed out your advice for future reference.
Many thanks for your time and trouble. It is appreciated.

"Hillneerg" wrote:

Sorry about this. After searching for my startup disc, I couldn't find it (no
surprise there). I decided to make a new one via add/remove but when I click
on "create disc" nothing happens (well the ok and cancel buttons grey out for
a second) but nothing else. The drive A is working fine and the floppy is ok.
I know I can find a "generic" disc on he Internet ( I presume thay would be
ok) but am a little concerned that I can't get any response from my PC.
Hillneerg

"Noel Paton" wrote:

Yes - you need to delete the folder (please email me the wininit.err file,
would you? - it may help in tracking down the source of some problems with
the KB 891711 patch - my email is valid)

I doubt very much that the SCANREG /FIX will work in this instance, as
you've already identified the problem as being a 'stuffed' System Restore
archive.



--
Noel Paton (MS-MVP 2002-2005, Windows)

Nil Carborundum Illegitemi
http://www.btinternet.com/~winnoel/millsrpch.htm

In fond memory of one of life's Gentlemen - Alex Nichol
http://www.aumha.org/alex.htm

Please read http://dts-l.org/goodpost.htm on how to post messages to NG's

"Hillneerg" wrote in message
...
Thanks. You had to give me this advice about a year ago. (I don't have any
of
Norton's programs on my PC at all - not even trial versions). This time I
have copied it and will keep it safe.There is no ini file but there is a
wininit.err file with today's date with a lot of "delete file" and "rename
file" in it, an exe file, a sav file a txt file (blank)and a bak file
(plus a
wininitlog.old which I think dates from that last time you helped me).
There are 32,789 files in 5 folders in the restore folder.After installing
the KB891711 update all the resore points went bar one for last August????
but it did create one for the update in question (but deleted the August
one).
Now, before I do the repairs, some quick questions.
Would you still advise me to remove the folder?
Also, will I need to re-download/install the update again?
(Writing this in advance of the scanreg/fix just in case the PC won't boot
up!!).
Many thanks for your time and trouble
Hillneerg


"Noel Paton" wrote:

Your %1/%2 error is caused usually by Norton LiveUpdate, corrupting the
System Restore archive - although there are other possible causes.

Do a Search for the file WININIT.INI - if you find it, then rename it to
WININIT.JNK, and reboot - your problem should be gone.

If you don't find it, then try this - Start|Run - enter SCANREG /FIX
into
the dialog box, and click OK - windows will reboot - see if that fixes
it.

If not, then open Windows Explorer - check in Folder Properties that you
are
able to view Hidden and System files (two settings), then Search on your
PC
for files named '_RESTORE' (without the quotes) - you should find the
C:\_RESTORE folder - r-click on it, and select Properties.
How many files/folders are there? If it's around 64 thousand, then
LiveUpdate has been up to its tricks again, and you'll have to completely
remove the folder from DOS - use the following method, which seems to be
the easiest at present.

Reboot to DOS using your Startup disk enter the following commands at the
A:\ prompt.

ATTRIB -R -H -S C:\_RESTORE
REN C:\_RESTORE OLDREST

remove the floppy, and reboot to normal windows. - your error should be
gone, and you should now have a new, single restore point. Go to Windows
Explorer, and delete the C:\OLDREST folder

HTH


--
Noel Paton (MS-MVP 2002-2005, Windows)

Nil Carborundum Illegitemi
http://www.btinternet.com/~winnoel/millsrpch.htm

In fond memory of one of life's Gentlemen - Alex Nichol
http://www.aumha.org/alex.htm

Please read http://dts-l.org/goodpost.htm on how to post messages to NG's

"Hillneerg" wrote in message
...
Following problems with the KB891711 download, I notice that another
download
on the same day hasn't "taken". It still shows up on the Windows update
site
as a critical update. When I try to install and after the reboot, i get
the
unable to update 1% 2% message. I have tried several times (it's
KB867282
cumulative patch for IE6 Service pack 1). It does show up in the
add/remove
though as installed as does IE6 service pack 1.
I know there have been several topics on this before but I'm afraid I
can't
find them.
How do I get this to update please.Thanks,
Hillneerg






  #9  
Old March 15th 05, 08:50 PM
Noel Paton
external usenet poster
 
Posts: n/a
Default

No problem - I've just walked in the door....

Good Luck

--
Noel Paton (MS-MVP 2002-2005, Windows)

Nil Carborundum Illegitemi
http://www.btinternet.com/~winnoel/millsrpch.htm

In fond memory of one of life's Gentlemen - Alex Nichol
http://www.aumha.org/alex.htm

Please read http://dts-l.org/goodpost.htm on how to post messages to NG's

"Hillneerg" wrote in message
...
Shouldn't have posted the last message here re the startup disk as it is
unconnected so have removed it to another thread. my apologies.
Back to the original, I deleted the file and all is well and the update
took
with no problems.
I hace printed out your advice for future reference.
Many thanks for your time and trouble. It is appreciated.

"Hillneerg" wrote:

Sorry about this. After searching for my startup disc, I couldn't find it
(no
surprise there). I decided to make a new one via add/remove but when I
click
on "create disc" nothing happens (well the ok and cancel buttons grey out
for
a second) but nothing else. The drive A is working fine and the floppy is
ok.
I know I can find a "generic" disc on he Internet ( I presume thay would
be
ok) but am a little concerned that I can't get any response from my PC.
Hillneerg

"Noel Paton" wrote:

Yes - you need to delete the folder (please email me the wininit.err
file,
would you? - it may help in tracking down the source of some problems
with
the KB 891711 patch - my email is valid)

I doubt very much that the SCANREG /FIX will work in this instance,
as
you've already identified the problem as being a 'stuffed' System
Restore
archive.



--
Noel Paton (MS-MVP 2002-2005, Windows)

Nil Carborundum Illegitemi
http://www.btinternet.com/~winnoel/millsrpch.htm

In fond memory of one of life's Gentlemen - Alex Nichol
http://www.aumha.org/alex.htm

Please read http://dts-l.org/goodpost.htm on how to post messages to
NG's

"Hillneerg" wrote in message
...
Thanks. You had to give me this advice about a year ago. (I don't
have any
of
Norton's programs on my PC at all - not even trial versions). This
time I
have copied it and will keep it safe.There is no ini file but there
is a
wininit.err file with today's date with a lot of "delete file" and
"rename
file" in it, an exe file, a sav file a txt file (blank)and a bak file
(plus a
wininitlog.old which I think dates from that last time you helped
me).
There are 32,789 files in 5 folders in the restore folder.After
installing
the KB891711 update all the resore points went bar one for last
August????
but it did create one for the update in question (but deleted the
August
one).
Now, before I do the repairs, some quick questions.
Would you still advise me to remove the folder?
Also, will I need to re-download/install the update again?
(Writing this in advance of the scanreg/fix just in case the PC won't
boot
up!!).
Many thanks for your time and trouble
Hillneerg


"Noel Paton" wrote:

Your %1/%2 error is caused usually by Norton LiveUpdate, corrupting
the
System Restore archive - although there are other possible causes.

Do a Search for the file WININIT.INI - if you find it, then rename
it to
WININIT.JNK, and reboot - your problem should be gone.

If you don't find it, then try this - Start|Run - enter SCANREG
/FIX
into
the dialog box, and click OK - windows will reboot - see if that
fixes
it.

If not, then open Windows Explorer - check in Folder Properties that
you
are
able to view Hidden and System files (two settings), then Search on
your
PC
for files named '_RESTORE' (without the quotes) - you should find
the
C:\_RESTORE folder - r-click on it, and select Properties.
How many files/folders are there? If it's around 64 thousand, then
LiveUpdate has been up to its tricks again, and you'll have to
completely
remove the folder from DOS - use the following method, which seems
to be
the easiest at present.

Reboot to DOS using your Startup disk enter the following commands
at the
A:\ prompt.

ATTRIB -R -H -S C:\_RESTORE
REN C:\_RESTORE OLDREST

remove the floppy, and reboot to normal windows. - your error should
be
gone, and you should now have a new, single restore point. Go to
Windows
Explorer, and delete the C:\OLDREST folder

HTH


--
Noel Paton (MS-MVP 2002-2005, Windows)

Nil Carborundum Illegitemi
http://www.btinternet.com/~winnoel/millsrpch.htm

In fond memory of one of life's Gentlemen - Alex Nichol
http://www.aumha.org/alex.htm

Please read http://dts-l.org/goodpost.htm on how to post messages to
NG's

"Hillneerg" wrote in message
...
Following problems with the KB891711 download, I notice that
another
download
on the same day hasn't "taken". It still shows up on the Windows
update
site
as a critical update. When I try to install and after the reboot,
i get
the
unable to update 1% 2% message. I have tried several times (it's
KB867282
cumulative patch for IE6 Service pack 1). It does show up in the
add/remove
though as installed as does IE6 service pack 1.
I know there have been several topics on this before but I'm
afraid I
can't
find them.
How do I get this to update please.Thanks,
Hillneerg








  #10  
Old March 16th 05, 02:19 PM
Hillneerg
external usenet poster
 
Posts: n/a
Default

Just one final question (sorry). After using the attrib etc in DOS and
deleting the oldrest file, should there still be a _restore folder visable
(there used to be)?
I have found a hidden _restore folder (after unchecking hide protected
system files) and it still has over 65000 files and 5 folders and is 69.4MB
(1.05gb on disk)in size. The folder used to be visable normally (not faded).
Hillneerg

"Noel Paton" wrote:

No problem - I've just walked in the door....

Good Luck

--
Noel Paton (MS-MVP 2002-2005, Windows)

Nil Carborundum Illegitemi
http://www.btinternet.com/~winnoel/millsrpch.htm

In fond memory of one of life's Gentlemen - Alex Nichol
http://www.aumha.org/alex.htm

Please read http://dts-l.org/goodpost.htm on how to post messages to NG's

"Hillneerg" wrote in message
...
Shouldn't have posted the last message here re the startup disk as it is
unconnected so have removed it to another thread. my apologies.
Back to the original, I deleted the file and all is well and the update
took
with no problems.
I hace printed out your advice for future reference.
Many thanks for your time and trouble. It is appreciated.

"Hillneerg" wrote:

Sorry about this. After searching for my startup disc, I couldn't find it
(no
surprise there). I decided to make a new one via add/remove but when I
click
on "create disc" nothing happens (well the ok and cancel buttons grey out
for
a second) but nothing else. The drive A is working fine and the floppy is
ok.
I know I can find a "generic" disc on he Internet ( I presume thay would
be
ok) but am a little concerned that I can't get any response from my PC.
Hillneerg

"Noel Paton" wrote:

Yes - you need to delete the folder (please email me the wininit.err
file,
would you? - it may help in tracking down the source of some problems
with
the KB 891711 patch - my email is valid)

I doubt very much that the SCANREG /FIX will work in this instance,
as
you've already identified the problem as being a 'stuffed' System
Restore
archive.



--
Noel Paton (MS-MVP 2002-2005, Windows)

Nil Carborundum Illegitemi
http://www.btinternet.com/~winnoel/millsrpch.htm

In fond memory of one of life's Gentlemen - Alex Nichol
http://www.aumha.org/alex.htm

Please read http://dts-l.org/goodpost.htm on how to post messages to
NG's

"Hillneerg" wrote in message
...
Thanks. You had to give me this advice about a year ago. (I don't
have any
of
Norton's programs on my PC at all - not even trial versions). This
time I
have copied it and will keep it safe.There is no ini file but there
is a
wininit.err file with today's date with a lot of "delete file" and
"rename
file" in it, an exe file, a sav file a txt file (blank)and a bak file
(plus a
wininitlog.old which I think dates from that last time you helped
me).
There are 32,789 files in 5 folders in the restore folder.After
installing
the KB891711 update all the resore points went bar one for last
August????
but it did create one for the update in question (but deleted the
August
one).
Now, before I do the repairs, some quick questions.
Would you still advise me to remove the folder?
Also, will I need to re-download/install the update again?
(Writing this in advance of the scanreg/fix just in case the PC won't
boot
up!!).
Many thanks for your time and trouble
Hillneerg


"Noel Paton" wrote:

Your %1/%2 error is caused usually by Norton LiveUpdate, corrupting
the
System Restore archive - although there are other possible causes.

Do a Search for the file WININIT.INI - if you find it, then rename
it to
WININIT.JNK, and reboot - your problem should be gone.

If you don't find it, then try this - Start|Run - enter SCANREG
/FIX
into
the dialog box, and click OK - windows will reboot - see if that
fixes
it.

If not, then open Windows Explorer - check in Folder Properties that
you
are
able to view Hidden and System files (two settings), then Search on
your
PC
for files named '_RESTORE' (without the quotes) - you should find
the
C:\_RESTORE folder - r-click on it, and select Properties.
How many files/folders are there? If it's around 64 thousand, then
LiveUpdate has been up to its tricks again, and you'll have to
completely
remove the folder from DOS - use the following method, which seems
to be
the easiest at present.

Reboot to DOS using your Startup disk enter the following commands
at the
A:\ prompt.

ATTRIB -R -H -S C:\_RESTORE
REN C:\_RESTORE OLDREST

remove the floppy, and reboot to normal windows. - your error should
be
gone, and you should now have a new, single restore point. Go to
Windows
Explorer, and delete the C:\OLDREST folder

HTH


--
Noel Paton (MS-MVP 2002-2005, Windows)

Nil Carborundum Illegitemi
http://www.btinternet.com/~winnoel/millsrpch.htm

In fond memory of one of life's Gentlemen - Alex Nichol
http://www.aumha.org/alex.htm

Please read http://dts-l.org/goodpost.htm on how to post messages to
NG's

"Hillneerg" wrote in message
...
Following problems with the KB891711 download, I notice that
another
download
on the same day hasn't "taken". It still shows up on the Windows
update
site
as a critical update. When I try to install and after the reboot,
i get
the
unable to update 1% 2% message. I have tried several times (it's
KB867282
cumulative patch for IE6 Service pack 1). It does show up in the
add/remove
though as installed as does IE6 service pack 1.
I know there have been several topics on this before but I'm
afraid I
can't
find them.
How do I get this to update please.Thanks,
Hillneerg









 




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