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#1
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Is an OEM product not a full product?
I hope to buy Norton Ghost 9 to back up my entire hard drive.
I've seen this software for sale at TWO prices by the same company, Pyramid Distribution. They sell it boxed at £30 or an OEM version for £17. What is the difference? Surely both will be useable for ever? (or maybe not?). Guidance appreciated. Chrisssss....... |
#2
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I can't speak for Norton but for Microsoft, OEM products are normally sold
as part of some other sale, such as an operating system with a new hard disk or a new PC. The most important aspect of buying a Microsoft OEM product, is that the OEM is fully responsible for providing full support for the product during its life rather than Microsoft. It is because the product is supported by the OEM rather than Microsoft that results in the price to the OEM being so much lower than when buying a product from Microsoft that includes support from Microsoft. Most OEMs pass much of this discount on to the end user by way of lower prices but many fail to provide the support to which the end user is entitled which can lead to considerable irritation and frustration with the user usually blaming Microsoft for lack of support when instead the blame should be directed at the OEM. -- Mike Maltby MS-MVP chrissssss.......... wrote: I hope to buy Norton Ghost 9 to back up my entire hard drive. I've seen this software for sale at TWO prices by the same company, Pyramid Distribution. They sell it boxed at £30 or an OEM version for £17. What is the difference? Surely both will be useable for ever? (or maybe not?). Guidance appreciated. Chrisssss....... |
#3
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Thanks Mike, but it leaves a question unanswered:
I'm not sure, but I think that I once had an OEM version of Norton AV supplied with a new computer. This gave me a years free use, then Norton asked me for £20 a year (which I paid for a few years). Are the full products normally fully 'paid up' for as long as I use it? and will the OEM product result in my being asked to pay after a year or so? If the latter, then it would be far cheaper in the long run to buy the full product? Thanks Chrissss...... "Mike M" wrote in message ... I can't speak for Norton but for Microsoft, OEM products are normally sold as part of some other sale, such as an operating system with a new hard disk or a new PC. The most important aspect of buying a Microsoft OEM product, is that the OEM is fully responsible for providing full support for the product during its life rather than Microsoft. It is because the product is supported by the OEM rather than Microsoft that results in the price to the OEM being so much lower than when buying a product from Microsoft that includes support from Microsoft. Most OEMs pass much of this discount on to the end user by way of lower prices but many fail to provide the support to which the end user is entitled which can lead to considerable irritation and frustration with the user usually blaming Microsoft for lack of support when instead the blame should be directed at the OEM. -- Mike Maltby MS-MVP chrissssss.......... wrote: I hope to buy Norton Ghost 9 to back up my entire hard drive. I've seen this software for sale at TWO prices by the same company, Pyramid Distribution. They sell it boxed at £30 or an OEM version for £17. What is the difference? Surely both will be useable for ever? (or maybe not?). Guidance appreciated. Chrisssss....... |
#4
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Since your question is about support or possible lack of it from Symantec
may I suggest you post your query to one of the many Symantec newsgroups available on UseNet. However since your problem is about support I don't think that you should have a problem provided that you don't install or use the dire and flawed and IMO unnecessary LiveUpdate. Unnecessary since you are buying a backup application not an antivirus application that needs continual updating. Personally however I won't touch any Norton products with a bargepole. I feel that most if not all products marketed by Symantec in the last ten years for the domestic market cause massive problems especially when installed on Win Me. Whilst I found the original Ghost from Binary Research to be excellent, I feel that it has not benefited by being acquired by Symantec and the flawed LiveUpdate that accompanies it will in all likelihood mean that you will need to use Ghost on a regular basis to get your system back working. For myself I prefer to use the cheaper, and IMO much better, BING from Terabyte Unlimited but appreciate that different users will have both differing views and requirements. -- Mike Maltby MS-MVP chrissssss.......... wrote: Thanks Mike, but it leaves a question unanswered: I'm not sure, but I think that I once had an OEM version of Norton AV supplied with a new computer. This gave me a years free use, then Norton asked me for £20 a year (which I paid for a few years). Are the full products normally fully 'paid up' for as long as I use it? and will the OEM product result in my being asked to pay after a year or so? If the latter, then it would be far cheaper in the long run to buy the full product? |
#5
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it has become common for producers of virus software to charge yearly for
updates whether it is a retail version or a OEM version. -- Jon Hildrum DTS MVP www.hildrum.com "chrissssss.........." wrote in message ... Thanks Mike, but it leaves a question unanswered: I'm not sure, but I think that I once had an OEM version of Norton AV supplied with a new computer. This gave me a years free use, then Norton asked me for £20 a year (which I paid for a few years). Are the full products normally fully 'paid up' for as long as I use it? and will the OEM product result in my being asked to pay after a year or so? If the latter, then it would be far cheaper in the long run to buy the full product? Thanks Chrissss...... "Mike M" wrote in message ... I can't speak for Norton but for Microsoft, OEM products are normally sold as part of some other sale, such as an operating system with a new hard disk or a new PC. The most important aspect of buying a Microsoft OEM product, is that the OEM is fully responsible for providing full support for the product during its life rather than Microsoft. It is because the product is supported by the OEM rather than Microsoft that results in the price to the OEM being so much lower than when buying a product from Microsoft that includes support from Microsoft. Most OEMs pass much of this discount on to the end user by way of lower prices but many fail to provide the support to which the end user is entitled which can lead to considerable irritation and frustration with the user usually blaming Microsoft for lack of support when instead the blame should be directed at the OEM. -- Mike Maltby MS-MVP chrissssss.......... wrote: I hope to buy Norton Ghost 9 to back up my entire hard drive. I've seen this software for sale at TWO prices by the same company, Pyramid Distribution. They sell it boxed at £30 or an OEM version for £17. What is the difference? Surely both will be useable for ever? (or maybe not?). Guidance appreciated. Chrisssss....... |
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