A Windows 98 & ME forum. Win98banter

If this is your first visit, be sure to check out the FAQ by clicking the link above. You may have to register before you can post: click the register link above to proceed. To start viewing messages, select the forum that you want to visit from the selection below.

Go Back   Home » Win98banter forum » Windows 98 » Setup & Installation
Site Map Home Authors List Search Today's Posts Mark Forums Read Web Partners

how to remove drivers (USB problem) .....



 
 
Thread Tools Display Modes
  #1  
Old December 7th 08, 02:53 AM posted to microsoft.public.win98.setup
John Dulak
External Usenet User
 
Posts: 101
Default how to remove drivers (USB problem) .....

stumped wrote:
I have a 98SE platform which is very stable and running well. It has two
on-board USB1.1 ports and a PCI-based USB2.0 add-on. This all works well with
thumb drives, cameras, scanners, etc etc. Into this picture of sanity and
serenity I introduce an MP3 player.

Connected initially on a USB1.1 port, Windoze detects the device, searches AND
LOCATES a recommended driver. Driver installed, 98SE says "operative after a
reboot". After a reboot, no sign of the device when plugged in. Device runs
happily on USB as a power source, but PC is oblivious to its presence - expected
to see a new drive (as I do with thumb drives) but WinExplorer shows nothing.

Next, found the driver mini-CD that belongs with the MP3 player. Start it,
select "Install WIn98 Drivers" and it just does a fraction of a second HDD
activity then nothing. Plug MP3 into a USB2 port and the player shows a screen
with a picture of an MP3 player connected to a PC, so *it* is in PC-connect
mode. But again, the PC is oblivious to the player's presence.

I have the native USB driver here, but its first instruction is to remove all
existing USB drivers. I'm sort of loathe to go that path as it was quite a
convoluted sequence to get all the existing (pre-MP3) ports/drivers set up to
percolate smoothly as they were doing.

Which raises the obvious question - short of removing all USB references in
ControlPanel-System-DeviceManager, how DO you actually remove a driver when
you suspect a wrong one is loaded and causing an issue? I'd certainly like as a
first step to remove the ones currently assigned to this MP3 device, as they are
causing 98SE to comfortably do exactly zip when the device is attached.


stumped:

Does the Mp3 player plug directly into a USB port or does it use a
cable to a "mini" USB plug? If so the cable may be bad.

I would try to uninstall the driver you installed from the CD. Is
there an "Uninstall" on the CD or in the "Add/Remove" applet of
control panel? More than one "Mass Storage" USB driver could be
causing probllems.

If you were trying to use the driver that came from the Mp3 player's
manufacturer be sure to follow the instructions to the letter. Some
require the software to be installed *before* the device is plugged in
and some require that the device be plugged in *while* the software is
installed.


Short of uninstalling all the USB stuff to start over you might try
this...
- Boot into SAFE mode and go to Start Settings Control Panel
System Device manager tab.
-Use device manager to "remove" all instances of USB Mass Storage
devices. I belive these show up under the "Disk Drives" catagory and
maybe under "Storage Devices" too.
-Reboot into normal mode.

What this does is make the (still installed) USB driver "forget" the
settings for all the things it has been asked to access. If you then
plug in a USB device that previously worked you will get the new
hardware / looking for driver notice but it will still work. If the
native USB driver askes for a driver file location point it to
"C:\Windows\Inf". With luck this will give the driver a second chance
to identify the drive.

You could also try asking he

http://www.msfn.org/board/index.php?showtopic=43605

HTH & GL

John

--
\\\||///
------------------o000----(o)(o)----000o----------------
----------------------------()--------------------------
'' Madness takes its toll - Please have exact change. ''

John Dulak - 40.4913ºN,79.904ºW - http://tinyurl.com/2qs6o6
  #2  
Old December 7th 08, 02:53 AM posted to microsoft.public.win98.setup
John Dulak
External Usenet User
 
Posts: 101
Default how to remove drivers (USB problem) .....

stumped wrote:
I have a 98SE platform which is very stable and running well. It has two
on-board USB1.1 ports and a PCI-based USB2.0 add-on. This all works well with
thumb drives, cameras, scanners, etc etc. Into this picture of sanity and
serenity I introduce an MP3 player.

Connected initially on a USB1.1 port, Windoze detects the device, searches AND
LOCATES a recommended driver. Driver installed, 98SE says "operative after a
reboot". After a reboot, no sign of the device when plugged in. Device runs
happily on USB as a power source, but PC is oblivious to its presence - expected
to see a new drive (as I do with thumb drives) but WinExplorer shows nothing.

Next, found the driver mini-CD that belongs with the MP3 player. Start it,
select "Install WIn98 Drivers" and it just does a fraction of a second HDD
activity then nothing. Plug MP3 into a USB2 port and the player shows a screen
with a picture of an MP3 player connected to a PC, so *it* is in PC-connect
mode. But again, the PC is oblivious to the player's presence.

I have the native USB driver here, but its first instruction is to remove all
existing USB drivers. I'm sort of loathe to go that path as it was quite a
convoluted sequence to get all the existing (pre-MP3) ports/drivers set up to
percolate smoothly as they were doing.

Which raises the obvious question - short of removing all USB references in
ControlPanel-System-DeviceManager, how DO you actually remove a driver when
you suspect a wrong one is loaded and causing an issue? I'd certainly like as a
first step to remove the ones currently assigned to this MP3 device, as they are
causing 98SE to comfortably do exactly zip when the device is attached.


stumped:

Does the Mp3 player plug directly into a USB port or does it use a
cable to a "mini" USB plug? If so the cable may be bad.

I would try to uninstall the driver you installed from the CD. Is
there an "Uninstall" on the CD or in the "Add/Remove" applet of
control panel? More than one "Mass Storage" USB driver could be
causing probllems.

If you were trying to use the driver that came from the Mp3 player's
manufacturer be sure to follow the instructions to the letter. Some
require the software to be installed *before* the device is plugged in
and some require that the device be plugged in *while* the software is
installed.


Short of uninstalling all the USB stuff to start over you might try
this...
- Boot into SAFE mode and go to Start Settings Control Panel
System Device manager tab.
-Use device manager to "remove" all instances of USB Mass Storage
devices. I belive these show up under the "Disk Drives" catagory and
maybe under "Storage Devices" too.
-Reboot into normal mode.

What this does is make the (still installed) USB driver "forget" the
settings for all the things it has been asked to access. If you then
plug in a USB device that previously worked you will get the new
hardware / looking for driver notice but it will still work. If the
native USB driver askes for a driver file location point it to
"C:\Windows\Inf". With luck this will give the driver a second chance
to identify the drive.

You could also try asking he

http://www.msfn.org/board/index.php?showtopic=43605

HTH & GL

John

--
\\\||///
------------------o000----(o)(o)----000o----------------
----------------------------()--------------------------
'' Madness takes its toll - Please have exact change. ''

John Dulak - 40.4913ºN,79.904ºW - http://tinyurl.com/2qs6o6
  #3  
Old December 7th 08, 03:05 AM posted to microsoft.public.win98.setup
stumped[_2_]
External Usenet User
 
Posts: 4
Default how to remove drivers (USB problem) .....

I have a 98SE platform which is very stable and running well. It has two
on-board USB1.1 ports and a PCI-based USB2.0 add-on. This all works well with
thumb drives, cameras, scanners, etc etc. Into this picture of sanity and
serenity I introduce an MP3 player.

Connected initially on a USB1.1 port, Windoze detects the device, searches AND
LOCATES a recommended driver. Driver installed, 98SE says "operative after a
reboot". After a reboot, no sign of the device when plugged in. Device runs
happily on USB as a power source, but PC is oblivious to its presence - expected
to see a new drive (as I do with thumb drives) but WinExplorer shows nothing.

Next, found the driver mini-CD that belongs with the MP3 player. Start it,
select "Install WIn98 Drivers" and it just does a fraction of a second HDD
activity then nothing. Plug MP3 into a USB2 port and the player shows a screen
with a picture of an MP3 player connected to a PC, so *it* is in PC-connect
mode. But again, the PC is oblivious to the player's presence.

I have the native USB driver here, but its first instruction is to remove all
existing USB drivers. I'm sort of loathe to go that path as it was quite a
convoluted sequence to get all the existing (pre-MP3) ports/drivers set up to
percolate smoothly as they were doing.

Which raises the obvious question - short of removing all USB references in
ControlPanel-System-DeviceManager, how DO you actually remove a driver when
you suspect a wrong one is loaded and causing an issue? I'd certainly like as a
first step to remove the ones currently assigned to this MP3 device, as they are
causing 98SE to comfortably do exactly zip when the device is attached.
  #4  
Old December 15th 08, 02:50 AM posted to microsoft.public.win98.setup
rebel
External Usenet User
 
Posts: 75
Default how to remove drivers (USB problem) .....

On Sat, 06 Dec 2008 20:53:26 -0500, John Dulak wrote:

stumped wrote:
I have a 98SE platform which is very stable and running well. It has two
on-board USB1.1 ports and a PCI-based USB2.0 add-on. This all works well with
thumb drives, cameras, scanners, etc etc. Into this picture of sanity and
serenity I introduce an MP3 player.

Connected initially on a USB1.1 port, Windoze detects the device, searches AND
LOCATES a recommended driver. Driver installed, 98SE says "operative after a
reboot". After a reboot, no sign of the device when plugged in. Device runs
happily on USB as a power source, but PC is oblivious to its presence - expected
to see a new drive (as I do with thumb drives) but WinExplorer shows nothing.

Next, found the driver mini-CD that belongs with the MP3 player. Start it,
select "Install WIn98 Drivers" and it just does a fraction of a second HDD
activity then nothing. Plug MP3 into a USB2 port and the player shows a screen
with a picture of an MP3 player connected to a PC, so *it* is in PC-connect
mode. But again, the PC is oblivious to the player's presence.

I have the native USB driver here, but its first instruction is to remove all
existing USB drivers. I'm sort of loathe to go that path as it was quite a
convoluted sequence to get all the existing (pre-MP3) ports/drivers set up to
percolate smoothly as they were doing.

Which raises the obvious question - short of removing all USB references in
ControlPanel-System-DeviceManager, how DO you actually remove a driver when
you suspect a wrong one is loaded and causing an issue? I'd certainly like as a
first step to remove the ones currently assigned to this MP3 device, as they are
causing 98SE to comfortably do exactly zip when the device is attached.


stumped:

Does the Mp3 player plug directly into a USB port or does it use a
cable to a "mini" USB plug? If so the cable may be bad.


Nope, have tried several cables with the same outcome.

I would try to uninstall the driver you installed from the CD. Is
there an "Uninstall" on the CD or in the "Add/Remove" applet of
control panel? More than one "Mass Storage" USB driver could be
causing probllems.


Uninstalling a driver is the question I have. There is no add/remove for this.
And it doesn't show up in Device Manager at all.

If you were trying to use the driver that came from the Mp3 player's
manufacturer be sure to follow the instructions to the letter. Some
require the software to be installed *before* the device is plugged in
and some require that the device be plugged in *while* the software is
installed.


Yes, followed their instructions precisely.

Short of uninstalling all the USB stuff to start over you might try
this...
- Boot into SAFE mode and go to Start Settings Control Panel
System Device manager tab.
-Use device manager to "remove" all instances of USB Mass Storage
devices. I belive these show up under the "Disk Drives" catagory and
maybe under "Storage Devices" too.


No USB mass storage devices listed

-Reboot into normal mode.

What this does is make the (still installed) USB driver "forget" the
settings for all the things it has been asked to access. If you then
plug in a USB device that previously worked you will get the new
hardware / looking for driver notice but it will still work. If the
native USB driver askes for a driver file location point it to
"C:\Windows\Inf". With luck this will give the driver a second chance
to identify the drive.

You could also try asking he

http://www.msfn.org/board/index.php?showtopic=43605

HTH & GL

John


I downloaded the latest driver bundle from the supplier - exactly the same files
as on the CD. Email discussion with them shed no light.

The problem appears to be that Win98 reads the device ID string and cannot find
a match in the suggested .INF file, hence it won't offer that as a solution.
The mismatch of the ID and .INF file contents isn't a 98 thing, it is just a
mismatch.

The root cause of the problem? The ID string the device presented to Windoze
was NOT matched in the .INF files from the supplier - the device was"...3202"
while the drivers were "...3203" or similar. As a result, when 98 was pointed
at the .INF file on the CD it declined to use it.

I actually found the solution. Win XP actually has some uses. I connected it
to an XP machine and that identified it as a "Rockchip" device. Googled and
found 98 drivers for it.

Maybe there is a lesson in this for others with 98/USB issues.
  #5  
Old December 15th 08, 02:50 AM posted to microsoft.public.win98.setup
rebel
External Usenet User
 
Posts: 75
Default how to remove drivers (USB problem) .....

On Sat, 06 Dec 2008 20:53:26 -0500, John Dulak wrote:

stumped wrote:
I have a 98SE platform which is very stable and running well. It has two
on-board USB1.1 ports and a PCI-based USB2.0 add-on. This all works well with
thumb drives, cameras, scanners, etc etc. Into this picture of sanity and
serenity I introduce an MP3 player.

Connected initially on a USB1.1 port, Windoze detects the device, searches AND
LOCATES a recommended driver. Driver installed, 98SE says "operative after a
reboot". After a reboot, no sign of the device when plugged in. Device runs
happily on USB as a power source, but PC is oblivious to its presence - expected
to see a new drive (as I do with thumb drives) but WinExplorer shows nothing.

Next, found the driver mini-CD that belongs with the MP3 player. Start it,
select "Install WIn98 Drivers" and it just does a fraction of a second HDD
activity then nothing. Plug MP3 into a USB2 port and the player shows a screen
with a picture of an MP3 player connected to a PC, so *it* is in PC-connect
mode. But again, the PC is oblivious to the player's presence.

I have the native USB driver here, but its first instruction is to remove all
existing USB drivers. I'm sort of loathe to go that path as it was quite a
convoluted sequence to get all the existing (pre-MP3) ports/drivers set up to
percolate smoothly as they were doing.

Which raises the obvious question - short of removing all USB references in
ControlPanel-System-DeviceManager, how DO you actually remove a driver when
you suspect a wrong one is loaded and causing an issue? I'd certainly like as a
first step to remove the ones currently assigned to this MP3 device, as they are
causing 98SE to comfortably do exactly zip when the device is attached.


stumped:

Does the Mp3 player plug directly into a USB port or does it use a
cable to a "mini" USB plug? If so the cable may be bad.


Nope, have tried several cables with the same outcome.

I would try to uninstall the driver you installed from the CD. Is
there an "Uninstall" on the CD or in the "Add/Remove" applet of
control panel? More than one "Mass Storage" USB driver could be
causing probllems.


Uninstalling a driver is the question I have. There is no add/remove for this.
And it doesn't show up in Device Manager at all.

If you were trying to use the driver that came from the Mp3 player's
manufacturer be sure to follow the instructions to the letter. Some
require the software to be installed *before* the device is plugged in
and some require that the device be plugged in *while* the software is
installed.


Yes, followed their instructions precisely.

Short of uninstalling all the USB stuff to start over you might try
this...
- Boot into SAFE mode and go to Start Settings Control Panel
System Device manager tab.
-Use device manager to "remove" all instances of USB Mass Storage
devices. I belive these show up under the "Disk Drives" catagory and
maybe under "Storage Devices" too.


No USB mass storage devices listed

-Reboot into normal mode.

What this does is make the (still installed) USB driver "forget" the
settings for all the things it has been asked to access. If you then
plug in a USB device that previously worked you will get the new
hardware / looking for driver notice but it will still work. If the
native USB driver askes for a driver file location point it to
"C:\Windows\Inf". With luck this will give the driver a second chance
to identify the drive.

You could also try asking he

http://www.msfn.org/board/index.php?showtopic=43605

HTH & GL

John


I downloaded the latest driver bundle from the supplier - exactly the same files
as on the CD. Email discussion with them shed no light.

The problem appears to be that Win98 reads the device ID string and cannot find
a match in the suggested .INF file, hence it won't offer that as a solution.
The mismatch of the ID and .INF file contents isn't a 98 thing, it is just a
mismatch.

The root cause of the problem? The ID string the device presented to Windoze
was NOT matched in the .INF files from the supplier - the device was"...3202"
while the drivers were "...3203" or similar. As a result, when 98 was pointed
at the .INF file on the CD it declined to use it.

I actually found the solution. Win XP actually has some uses. I connected it
to an XP machine and that identified it as a "Rockchip" device. Googled and
found 98 drivers for it.

Maybe there is a lesson in this for others with 98/USB issues.
 




Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
Is this a drivers or Win 98 updates problem? Thanks. kplumm General 2 November 23rd 07 08:11 PM
USB to IDE drivers problem ind_123 General 1 July 30th 07 05:42 PM
Is microsoft forcing hardware producers to remove win9x drivers fromtheir webpages? 98 Guy General 6 July 28th 07 03:42 PM
Add/Remove - How to remove invalid entries in Add/Remove Programs SC-Don General 4 September 7th 05 01:18 AM
Problem with drivers for camcorder steve Software & Applications 1 September 23rd 04 01:29 PM


All times are GMT +1. The time now is 09:57 AM.


Powered by vBulletin® Version 3.6.4
Copyright ©2000 - 2024, Jelsoft Enterprises Ltd.
Copyright ©2004-2024 Win98banter.
The comments are property of their posters.