On exit, IE says "general protection fault..."

IE appears to work but every time I close it, it says:

IEXPLORE caused a general protection fault
in module USER.EXE at 0004:00000499

I usually don't use IE anyway except when necessary like to use
the Windows Update. When I use aol instant messanger, the
protection fault error pops up as if I had just exited IE even
though I never saw it open.

C wrote:
IE appears to work but every time I close it, it says:

IEXPLORE caused a general protection fault
in module USER.EXE at 0004:00000499

I usually don't use IE anyway except when necessary like to use
the Windows Update. When I use aol instant messanger, the
protection fault error pops up as if I had just exited IE even
though I never saw it open.


Try a repair of IE :

Go to Start Control Panel Add/Remove Programs.

Select "Microsoft Internet Explorer" from the list.

(Note : The wording may vary. Mine, for example, says, "Microsoft
Internet Explorer 6 SP1 and Internet Tools" - yours may be slightly
different. Do NOT choose any entry starting with just "Internet
Explorer..." ; these are usually patches or updates)

Click on 'Add/Remove'.

Select 'Repair Internet Explorer' and click on 'OK'.

Let it run the repair and then reboot when prompted.

HTH

--
Regards

Nigel Stapley

www.judgemental.plus.com

reply-to will bounce

On Wed, 12 Jan 2005 12:58:51 +0000, Nigel Stapley
wrote:

C wrote:
IE appears to work but every time I close it, it says:

IEXPLORE caused a general protection fault
in module USER.EXE at 0004:00000499

I usually don't use IE anyway except when necessary like to use
the Windows Update. When I use aol instant messanger, the
protection fault error pops up as if I had just exited IE even
though I never saw it open.


Try a repair of IE :

Go to Start Control Panel Add/Remove Programs.

Select "Microsoft Internet Explorer" from the list.

It won't be there if he's using IE5 under 98 ...

Should be. It may not be in MSINFO32 Tools menu, but every IE from IE5.0
beta on, when in installed in Windows 98 (FE), adds itself to the
Add/Remove Programs list, and Repair has (I think), always been an
option when accessing IE Setup from that list. (Can't recall, actually,
if Repair was an option in the earliest iterations.)

If you're using Windows 98 SE, and haven't updated IE, then no, it won't
be in Add/Remove--but it *will* be in MSINFO32.

In either case, at this juncture it is fair to expect that any Windows
user has at least once updated IE.

--
Gary S. Terhune
MS MVP Shell/User

"budgie" wrote in message
...
On Wed, 12 Jan 2005 12:58:51 +0000, Nigel Stapley

wrote:

C wrote:
IE appears to work but every time I close it, it says:

IEXPLORE caused a general protection fault
in module USER.EXE at 0004:00000499

I usually don't use IE anyway except when necessary like to use
the Windows Update. When I use aol instant messanger, the
protection fault error pops up as if I had just exited IE even
though I never saw it open.


Try a repair of IE :

Go to Start Control Panel Add/Remove Programs.

Select "Microsoft Internet Explorer" from the list.

It won't be there if he's using IE5 under 98 ...

It might be worthwhile to do as Stapley said. Also...

http://search.support.microsoft.com/...SD=GN&LN=EN-US MSKB
Search "USER.EXE"; Windows 98; Exact Match; Full Text; turns up many.
Better go see.

Also...
http://www.colba.net/~hlebo49/eruser.htm#ERRUSER.EXE
has many, including at least three by Explorer.

Invalid Page Faults:
http://aumha.org/kbeipf.htm
http://support.microsoft.com/support...rmsg/kbipf.asp
http://support.microsoft.com/support.../Q286/1/80.ASP


--
Thanks or Good Luck,
There may be humor in this post, and,
Naturally, you will not sue,
should things get worse after this,
PCR

"C" wrote in message
...
| IE appears to work but every time I close it, it says:
|
| IEXPLORE caused a general protection fault
| in module USER.EXE at 0004:00000499
|
| I usually don't use IE anyway except when necessary like to use
| the Windows Update. When I use aol instant messanger, the
| protection fault error pops up as if I had just exited IE even
| though I never saw it open.