Please help me recover photos of my newborn

That was *after* I fixed selected items with skybot. I have since shut down
and restarted the computer with success but still can't run msinfo32. I can,
however, access it via the add/remove programs, as you suggested. Do you
suggest that I still repair IE even though I successfully restarted?

"Gary S. Terhune" wrote:

Note regarding my previous: If you have IE6, not IE5, you need to change
the command accordingly.

rundll32 setupwbv.dll,IE6Maintenance "C:\Program Files\Internet
Explorer\Setup\SETUP.EXE" /g "C:\WINDOWS\IE Uninstall Log.Txt"

And if none of that stuff works, go download the current version of IE
and reinstall.
http://www.microsoft.com/downloads/d...displaylang=en

--
Gary S. Terhune
MS MVP Shell/User
http://www.grystmill.com/articles/cleanboot.htm
http://www.grystmill.com/articles/security.htm

"rbryan" wrote in message
news
I tried your suggestion got couldn't get that far without errors. When
I try
to run msinfo32, it pops up momentarily, then I get the blue screen of
death
with a fatal exception OE at 0167:BFF9DFFF. When I press any key to
continue,
I get: "MSINFO32 has caused a general protection fault in module
MMSYSTEM.DLL
at 00004:00000db3. My only choice is to press a close button that
closes
msinfo32 and takes me back to the desktop. Any thoughts/suggestions?

"Gary S. Terhune" wrote:

I would remove all of those. I don't think that Spybot was the
problem
in the first place. I think it was something else that happened
coincidentally (like a Windows Update.) *But*...

Right after using Spybot to remove those things, I'd run IE Repair
from
the Tools menu in MSINFO32 (run MSINFO32 from the Start\Run box.).
It
*may* be that the malicious software has replaced a vital component,
and
when it's removed, the item that was originally replaced is not
restored. Running IE Repair should take care of this possibility. To
be
even more sure, I might opt for a complete reinstall of IE. You can
do
this from the same menu item, IE Repair, in the Tools menu of
MSINFO32.
When you click that menu item, you also get an option to "Add
Components". Choose that one, then put a check mark in every item
that
is BOLDed (already installed), except, of course, the ones that are
faded or "grayed out", which means that a newer version of that
component has been installed. After checking all the items that are
BOLDed, continue on. You may need to allow an internet connection if
you
don't still have the installation files on your system.

Remember, run IE Repair or a forced reinstall immediately *after*
cleaning things up with Spybot, before restarting (both IE Repair
and
forced reinstall will require a restart when they are finished.

--
Gary S. Terhune
MS MVP Shell/User
http://www.grystmill.com/articles/cleanboot.htm
http://www.grystmill.com/articles/security.htm

"rbryan" wrote in message
...
I finally got up the nerve to even search for problems with
skybot,
and here
is what I found. Does it look like any of these could cause
trouble.
Knowing
nothing about computers, I was drawn to the one referring to "IE
Plugin"
because my problems revolved around explorer. So what do you guys
think. Can
I safely do a "fix selected problems" on all of these?

FastClick: Tracking cookie (Internet Explorer: Bryan Strickland)
(Cookie,
nothing done)


CallingHome.biz: System file (File, nothing done)
C:\WINDOWS\inf\DLMAX.INF

CallingHome.biz: Root class (Registry key, nothing done)
HKEY_CLASSES_ROOT\DLMaxDll.DLMaxDllObj.1

CallingHome.biz: Root class (Registry key, nothing done)
HKEY_CLASSES_ROOT\DLMaxDll.DLMaxDllObj

CallingHome.biz: Settings (Registry key, nothing done)
HKEY_USERS\.DEFAULT\Software\DLMax

DyFuCA: Interface (Registry key, nothing done)

HKEY_CLASSES_ROOT\Interface\{EEE4A2E5-9F56-432F-A6ED-F6F625B551E0}

DyFuCA: Interface (Registry key, nothing done)

HKEY_CLASSES_ROOT\Interface\{AA4939C3-DECA-4A48-A454-97CD587C0EF5}

EffectiveBandToolbar: Uninstall settings (Registry key, nothing
done)



HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\Curr entVersion\Uninstall\S
earchAssistant Uninstall

IE Plugin: Library (File, nothing done)
C:\WINDOWS\systb.dll

ISearchTech.PowerScan: Settings (Registry key, nothing done)
HKEY_LOCAL_MACHINE\SOFTWARE\PowerScan

Peper: Settings (Registry value, nothing done)
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Window
Restrictions\iexplore.exe

URLSearchHook.Atlpz: Uninstall settings (Registry value, nothing
done)



HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\Curr entVersion\Uninstall\S
W\UninstallString

VX2.LocalNRD: Settings (Registry key, nothing done)
HKEY_USERS\.DEFAULT\Software\LocalNRD

Winpup: Autorun settings (CRWH32.EXE) (Registry value, nothing
done)


HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\Curr entVersion\Run\CRWH32.
EXE

"glee" wrote:

Your welcome. I will lay back and monitor the thread, as Gary
is on
the same
wavelength as me your experience with Spybot, and the actual
probable cause of
your problem. Follow up with him....I am also interested in
seeing
what Spybot
reports, without your actually fixing any of the items as yet.
--
Glen Ventura, MS MVP Shell/User, A+
http://dts-l.org/goodpost.htm

"rbryan" wrote in message
...
Thanks so much to all. I'm not going completely into
celebration mode yet,
but the registry restore appears to have done the trick. I'll
post
back if
there are problems.
So, does this mean I can't/shouldn't run spybot anymore? As
you
may
recall, the problem -- as has apparently been the case for
others -- came
after running spybot. Any thoughts/suggestions?
Thanks again for your patience with my computer-challenged
self. I was
about to give up and pay someone big bucks to try to fix my
computer.

"glee" wrote:

At the A: prompt, type the following, pressing Enter at the
end
of each line:

C:
CD Windows\Command
scanreg /restore
--
Glen Ventura, MS MVP Shell/User, A+
http://dts-l.org/goodpost.htm


"rbryan" wrote in message
...
I tried glee's directions that had me going to progman,
then to
file-run-browse and finding internet explorer. I can't
seem to
find it. When
I type in c:\program files\internet explorer in the run
window, it says
something like "there's no application associated with
this.
go to windows
file manager to create..." Or, if I click on browse, it
gives
me a menu that
I simply don't understand.
So after I failed on that front (a recurring theme), I
went
back to the
A:\ and tried typing in scanreg /restore. All I get is
"bad
command or file
name" and am back at the command prompt.



"PCR" wrote:

OK. That would do it. The floppy prevented a Windows
boot.
Well...

(1) This appears to recover IE/Explorer piecemeal...


http://support.microsoft.com/default...11&Product=w98
Invalid Page Fault in Module Explorer.exe
(296211) - After you upgrade your Juno software, or
download
and install
Juno Web, you receive an error message similar to the
following:
Explorer.exe caused an invalid page fault in
explorer.exe at
0157F:
00401F31

(2) Or, I guess, try...

Boot to DOS (hold Ctrl as you boot for the Startup Menu,
&
select
"Command Prompt Only"), and Enter

SCANREG /Restore

It will offer five, one for each of the last five
separate
days you
booted successfully. Start with the one of the day the
problem began, as
these backups of the entire Registry (& System.ini &
Win.ini) are done
at boot, not at shut down.

CAVEAT: A /Restore restores settings only. If there was
a
file change
(other than to System.ini & Win.ini), those cannot be
undone
this way.
That could be a problem, especially if there was a
hardware
change or
large un/in-stall since the backup was made. Also, a
large
settings
change, such as adding/removing a User Profile, is
likely
best undone a
different way. Finally, some apps may keep a small
database
in the
Registry. I do believe Explorer itself may keep it's
list of
blocked
sites there.

| Unfortunately on that one, under the install/uninstall
| tab, my computer didn't have even a single program
listed.
Any ideas
there?


http://search.support.microsoft.com/...SD=GN&LN=EN-US
MSKB
Search "Add/Remove Programs"; Windows 98; Title Only;
Exact
Phrase;
produces many, including these...



http://support.microsoft.com/default...48&Product=w98
All Installed Programs May Not Be Displayed in the
Add/Remove Programs
Tool
(240348) - You may notice that all of the programs that
are
installed on
your computer may not be displayed in the Add/Remove
Programs tool.



http://support.microsoft.com/default...97&Product=w98
Error Message When Removing Program with Add/Remove
Programs
(141697) - When you view the list of installed programs
in
the
Add/Remove Programs tool, you may see one or more
programs
listed that
have already been uninstalled from your computer. Or,
when
you remove a
program using the Add/Remove Programs tool in Control...



http://support.microsoft.com/default...04&Product=w98
Program Missing from Add/Remove Programs Tool
(214704) - A program that was listed on the Windows
Setup
tab in the
Add/Remove Programs tool in Control Panel may no longer
be
listed.


--
Thanks or Good Luck,
There may be humor in this post, and,
Naturally, you will not sue,
should things get worse after this,
PCR

"rbryan" wrote in
message

...
| UPDATE;
| PCR, I finally figured out what I was doing wrong,
though my
problem
| still isn't solved. Remember when i said I had zero
computer
knowledge? Well,
| after changing the shell, I was using my emergency
start-up disk on
the
| restart. When I stopped doing that, I was whisked into
the
Windows
File
| Manager.
| Unfortuantely, after following the steps you laid
out,
I found that
| nothing was available to me under setup.exe (step 12).
So
I moved to
your
| next suggestion, where you go into the program
manager,
type in
"control
| appwiz.cpl, go navigate to the install/uninstall tab,
and
then try to
repair
| Internet Explorer. Unfortunately on that one, under
the
install/uninstall
| tab, my computer didn't have even a single program
listed.
Any ideas
there?
| If that doesn't work, the only other solution I've
seen
is this
one. It
| seems to easy work, and I'm afraid to try it without
someone advising
me that
| it's safe. That solution simply said at the command
prompt, type
scanreg /
| restore to restore the latest registry backup. Is that
a
possible
solution?
| If so, are there spaces between scanreg and restore?
| Thanks in advance for any advice you guys can
offer.
|
|
|
| "glee" wrote:
|
| - Make the change in EDIT to the shell= line in
system.ini
| - Press ALT, then F, then S
| - Press ALT, then F, then X
|
| The first one saves the changes, the second exits
the
EDIT app.
| --
| Glen Ventura, MS MVP Shell/User, A+
| http://dts-l.org/goodpost.htm
|
|
| "rbryan" wrote in
message
|
...
| Hey PCR,
| I wasn't accusing you of offering questionable
directions. In
fact, I
| thank you for them; they seem to speak exactly to
my
problem.
| I know you said they won't work for everything,
but
I can't
even find out
| if they'll work because I can't get the windows
files
manager
(whatever that
| is) to come up on restart. Your directions are
very
detailed so
I'm convinced
| I'm following them properly. So why when I change
shell=Explorer.exe to
| shell=Winfile.exe does nothing seem to change on
restart? If I
could just get
| past that, as I've tried to a dozen times now, I
can
at least give
the rest
| of the directions a shot.
|
|
| "PCR" wrote:
|
| Why have you left your earlier thread? There are
responses in it
you
| haven't responded to yet. Here is something that
seems to have
very
| nearly your precise error message...
|
|


http://support.microsoft.com/default...11&Product=w98
| Invalid Page Fault in Module Explorer.exe
| (296211) - After you upgrade your Juno software,
or
download and
install
| Juno Web, you receive an error message similar
to
the following:
| Explorer.exe caused an invalid page fault in
explorer.exe at
0157F:
| 00401F31
|
|
| --
| Thanks or Good Luck,
| There may be humor in this post, and,
| Naturally, you will not sue,
| should things get worse after this,
| PCR
|
| "rbryan"
wrote in
message
|
...
| | I have a crippling problem for which I seem
to
have found a
possible
| | solution, but the problem is that I
canââ‚Âà ‚¬ÃƒÂ¢Ã¢â‚¬Å¾Ã‚¢t get my
computer to carry
| out the
| | solution. Let me preface this by saying that
if
you can offer
me help,
| please
| | assume nothing when it comes to my computer
knowledge. Even
with this
| | potential fix IÃ
¢â‚¬âà ƒÂ¢Ã¢â€šÂ¬Ã…¾Ã‚¢ve found,
Iâ₠¬ÃƒÆ’¢â€žÂ¢m like a 5-year-old
trying to follow a
| recipe.
| |
| | Hereâ₠¬Ã¢â€žÂ¢s
the problem,
hereâ₠¬Ã¢â€žÂ¢s the potential
solution Iâ₠¬ÃƒÆ’¢â€žÂ¢ve
found,
| and hereâ₠¬Ã¢â€žÂ¢s
the
| | problem IÃ
¢â‚¬âà ƒÂ¢Ã¢â€šÂ¬Ã…¾Ã‚¢m having carrying out
the solution:
| |
| | THE PROBLEM
| |
| | Whenever i try to start my win98se the
windows
makes it to
the
| opening
| | backdrop with the message "explorer, this
program
has
performed an
| illegal
| | operation and will be shut down". the details
say
" explorer
caused an
| | invalid page fault in module explorer.exe at
0167:00401f31. I
have no
| choice
| | but to close it and then have nothing at my
disposal -- just
wallpaper
| and a
| | useless mouse.
| | The problem occurred after I ran the spybot
program
†“ something
| Iâ₠¬ÃƒÆ’¢â€žÂ¢ve read
| | has happened to other people as well.
| |
| | THE SOLUTION
| |
| | Hereâ₠¬Ã¢â€žÂ¢s
something I found that
someone suggested to
someone else
| for this
| | very problem:
| |
| | (1) Press CTRL+ALT+DELETE, & click Shut Down.
| |
| | (2) After the computer has been shut down,
turn on
the
computer. Hold
| CTRL
| | as you boot for the Startup Menu, or begin
pressing the F8 key
in
| one-second
| | intervals. If you complete this step
successfully,
the
Microsoft
| Windows
| | Startup Menu is displayed. If no menu is
displayed
and Windows
starts
| up
| | normally, repeat this step.
| |
| | (3) At the Microsoft Windows Startup Menu, use
the
ARROW keys
to
| select
| | "Command Prompt Only", and then press the
ENTER
key.
| |
| | (4) At the command prompt, type: EDIT
C:\Windows\System.ini
| | Press ENTER.
| |
| | (3) In the C:\Windows\SYSTEM.INI file, locate
the
line of text
under
| the
| | [boot] section that lists
"Shell=Explorer.exe".
This is
typically the
| third
| | line in the file.
| |
| | (4) Edit the "Shell=Explorer.exe" line by
deleting
the
"Explorer.exe"
| text
| | and replacing it with "Winfile.exe". The line
should list the
| following:
| | Shell=Winfile.exe
| |
| | (5) To save the changes, press the ALT+F keys.
| |
| | (6) A menu displays in the upper left corner
of
the screen.
Press the
| X key
| | to exit.
| |
| | (7) Press ENTER to save the changes and return
to
the command
prompt.
| (TAB
| | would move you to the next button.)
| |
| | (8) At the command prompt, restart the
computer by
pressing
the
| | CTRL+ALT+DELETE keys. Once Windows has
restarted,
it starts
into the
| Windows
| | File Manager (Winfile.exe).
| |
| | (9) In the File Manager window, double-click
"progra~1" in the
left
| hand
| | window to open the Program Files folder.
| |
| | (10) Double-click "intern~1" in the left hand
window to open
the
| | Internet Explorer folder.
| |
| | (11) Double-click "setup" in the left hand
window
to open the
Setup
| | folder.
| |
| | (12) In the File Manager window, double-click
"Setup.exe" in
the right
| hand
| | window to launch Internet Explorer setup.
| |
| | NOTE: If the setup folder is not available,
Internet Explorer
has not
| | been updated and a previous version of
Internet
Explorer
cannot be
| | restored. You cannot use this method. Close
"Winfile", shut
down, &
| post
| | back, or try the URL at the very bottom of
this
post, which is
an
| | over-install of IE.
| |
| | (13) In the Internet Explorer 6 and Internet
Tools
Setup
window, click
| OK.
| |
| | (14) In the Setup Message dialog box, click
Yes to
restore the
| previous
| | version of Internet Explorer.
| |
| | (15) Internet Explorer setup removes
components.
| |
| | (16) In the Internet Explorer 6 and Internet
Tools - Restart
Windows
| dialog
| | box, click Restart Windows.
| |
| | When the computer is restarting, hold CTRL for
the
Startup
Menu, or
| begin
| | pressing the F8 key in one-second intervals.
If
you complete
this
| | step successfully, the Microsoft Windows
Startup
Menu is
displayed. If
| no
| | menu is displayed and Windows starts up
normally,
repeat this
step.
| |
| | (17) At the Microsoft Windows Startup Menu,
use
the ARROW keys
to
| select
| | Command prompt only, and then press ENTER.
| |
| | (18) At the command prompt, type: EDIT
C:\Windows\System.ini
| | Press ENTER.
| |
| | (19) In the C:\Windows\SYSTEM.INI file, locate
the
line of
text under
| the
| | [boot] section that lists "Shell=Winfile.exe".
This is
typically the
| third
| | line in the file.
| |
| | (20) Edit the "Shell=Winfile.exe" line by
deleting
the
"Winfile.exe"
| | text and replacing it with "Explorer.exe". The
line should
list the
| | following: Shell=Explorer.exe
| |
| | (21) To save the changes, press the ALT+F
keys.
| |
| | (22) A menu displays in the upper left corner
of
the screen. P
ress the
| X key
| | to exit.
| |
| | (23) Press ENTER to save the changes and
return to
the command
prompt.
| (TAB
| | would move you to the next button.)
| |
| | (24) At the command prompt, restart the
computer
by pressing
the
| | CTRL+ALT+DELETE keys
| |
| | (25) Windows starts to a blue screen, but will
still be
| | accessing the hard drive for a period of time.
When
| | finished, Windows is on the desktop with

Oh! OK! I thought you hadn't yet restarted after using Spybot.

As for MSINFO32, that *might* be fixed by IE Repair, or it might be a
separate issue altogether. I can't find anything specifically on that
error, and my intuition tells me that IE Repair might very well do the
trick. I'd certainly try it.

Check out my "Clean Boot" article for suggestions on how to set up your
system so that IE Repair is less prone to having problems. Link in my
signature. See, also, the other link in my sig for additional Spyware
removal suggestions. No one application takes care of all the
possibilities. Matter of fact, no set of applications can totally deal
with these malware issues, but the more you can find and get rid of, the
better.

--
Gary S. Terhune
MS MVP Shell/User
http://www.grystmill.com/articles/cleanboot.htm
http://www.grystmill.com/articles/security.htm

"rbryan" wrote in message
...
That was *after* I fixed selected items with skybot. I have since shut
down
and restarted the computer with success but still can't run msinfo32.
I can,
however, access it via the add/remove programs, as you suggested. Do
you
suggest that I still repair IE even though I successfully restarted?

"Gary S. Terhune" wrote:

Note regarding my previous: If you have IE6, not IE5, you need to
change
the command accordingly.

rundll32 setupwbv.dll,IE6Maintenance "C:\Program Files\Internet
Explorer\Setup\SETUP.EXE" /g "C:\WINDOWS\IE Uninstall Log.Txt"

And if none of that stuff works, go download the current version of
IE
and reinstall.

http://www.microsoft.com/downloads/d...displaylang=en

--
Gary S. Terhune
MS MVP Shell/User
http://www.grystmill.com/articles/cleanboot.htm
http://www.grystmill.com/articles/security.htm

"rbryan" wrote in message
news
I tried your suggestion got couldn't get that far without errors.
When
I try
to run msinfo32, it pops up momentarily, then I get the blue
screen of
death
with a fatal exception OE at 0167:BFF9DFFF. When I press any key
to
continue,
I get: "MSINFO32 has caused a general protection fault in module
MMSYSTEM.DLL
at 00004:00000db3. My only choice is to press a close button that
closes
msinfo32 and takes me back to the desktop. Any
thoughts/suggestions?

"Gary S. Terhune" wrote:

I would remove all of those. I don't think that Spybot was the
problem
in the first place. I think it was something else that happened
coincidentally (like a Windows Update.) *But*...

Right after using Spybot to remove those things, I'd run IE
Repair
from
the Tools menu in MSINFO32 (run MSINFO32 from the Start\Run
box.).
It
*may* be that the malicious software has replaced a vital
component,
and
when it's removed, the item that was originally replaced is not
restored. Running IE Repair should take care of this
possibility. To
be
even more sure, I might opt for a complete reinstall of IE. You
can
do
this from the same menu item, IE Repair, in the Tools menu of
MSINFO32.
When you click that menu item, you also get an option to "Add
Components". Choose that one, then put a check mark in every
item
that
is BOLDed (already installed), except, of course, the ones that
are
faded or "grayed out", which means that a newer version of that
component has been installed. After checking all the items that
are
BOLDed, continue on. You may need to allow an internet
connection if
you
don't still have the installation files on your system.

Remember, run IE Repair or a forced reinstall immediately
*after*
cleaning things up with Spybot, before restarting (both IE
Repair
and
forced reinstall will require a restart when they are finished.

--
Gary S. Terhune
MS MVP Shell/User
http://www.grystmill.com/articles/cleanboot.htm
http://www.grystmill.com/articles/security.htm

"rbryan" wrote in message
...
I finally got up the nerve to even search for problems with
skybot,
and here
is what I found. Does it look like any of these could cause
trouble.
Knowing
nothing about computers, I was drawn to the one referring to
"IE
Plugin"
because my problems revolved around explorer. So what do you
guys
think. Can
I safely do a "fix selected problems" on all of these?

FastClick: Tracking cookie (Internet Explorer: Bryan
Strickland)
(Cookie,
nothing done)


CallingHome.biz: System file (File, nothing done)
C:\WINDOWS\inf\DLMAX.INF

CallingHome.biz: Root class (Registry key, nothing done)
HKEY_CLASSES_ROOT\DLMaxDll.DLMaxDllObj.1

CallingHome.biz: Root class (Registry key, nothing done)
HKEY_CLASSES_ROOT\DLMaxDll.DLMaxDllObj

CallingHome.biz: Settings (Registry key, nothing done)
HKEY_USERS\.DEFAULT\Software\DLMax

DyFuCA: Interface (Registry key, nothing done)

HKEY_CLASSES_ROOT\Interface\{EEE4A2E5-9F56-432F-A6ED-F6F625B551E0}

DyFuCA: Interface (Registry key, nothing done)

HKEY_CLASSES_ROOT\Interface\{AA4939C3-DECA-4A48-A454-97CD587C0EF5}

EffectiveBandToolbar: Uninstall settings (Registry key,
nothing
done)




HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\Curr entVersion\Uninstall\S
earchAssistant Uninstall

IE Plugin: Library (File, nothing done)
C:\WINDOWS\systb.dll

ISearchTech.PowerScan: Settings (Registry key, nothing done)
HKEY_LOCAL_MACHINE\SOFTWARE\PowerScan

Peper: Settings (Registry value, nothing done)
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet
Explorer\Window
Restrictions\iexplore.exe

URLSearchHook.Atlpz: Uninstall settings (Registry value,
nothing
done)




HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\Curr entVersion\Uninstall\S
W\UninstallString

VX2.LocalNRD: Settings (Registry key, nothing done)
HKEY_USERS\.DEFAULT\Software\LocalNRD

Winpup: Autorun settings (CRWH32.EXE) (Registry value, nothing
done)



HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\Curr entVersion\Run\CRWH32.
EXE

"glee" wrote:

Your welcome. I will lay back and monitor the thread, as
Gary
is on
the same
wavelength as me your experience with Spybot, and the
actual
probable cause of
your problem. Follow up with him....I am also interested in
seeing
what Spybot
reports, without your actually fixing any of the items as
yet.
--
Glen Ventura, MS MVP Shell/User, A+
http://dts-l.org/goodpost.htm

"rbryan" wrote in message
...
Thanks so much to all. I'm not going completely into
celebration mode yet,
but the registry restore appears to have done the trick.
I'll
post
back if
there are problems.
So, does this mean I can't/shouldn't run spybot
anymore? As
you
may
recall, the problem -- as has apparently been the case for
others -- came
after running spybot. Any thoughts/suggestions?
Thanks again for your patience with my
computer-challenged
self. I was
about to give up and pay someone big bucks to try to fix
my
computer.

"glee" wrote:

At the A: prompt, type the following, pressing Enter at
the
end
of each line:

C:
CD Windows\Command
scanreg /restore
--
Glen Ventura, MS MVP Shell/User, A+
http://dts-l.org/goodpost.htm


"rbryan" wrote in
message

...
I tried glee's directions that had me going to
progman,
then to
file-run-browse and finding internet explorer. I can't
seem to
find it. When
I type in c:\program files\internet explorer in the
run
window, it says
something like "there's no application associated with
this.
go to windows
file manager to create..." Or, if I click on browse,
it
gives
me a menu that
I simply don't understand.
So after I failed on that front (a recurring
theme), I
went
back to the
A:\ and tried typing in scanreg /restore. All I get
is
"bad
command or file
name" and am back at the command prompt.



"PCR" wrote:

OK. That would do it. The floppy prevented a Windows
boot.
Well...

(1) This appears to recover IE/Explorer piecemeal...



http://support.microsoft.com/default...11&Product=w98
Invalid Page Fault in Module Explorer.exe
(296211) - After you upgrade your Juno software, or
download
and install
Juno Web, you receive an error message similar to
the
following:
Explorer.exe caused an invalid page fault in
explorer.exe at
0157F:
00401F31

(2) Or, I guess, try...

Boot to DOS (hold Ctrl as you boot for the Startup
Menu,
&
select
"Command Prompt Only"), and Enter

SCANREG /Restore

It will offer five, one for each of the last five
separate
days you
booted successfully. Start with the one of the day
the
problem began, as
these backups of the entire Registry (& System.ini &
Win.ini) are done
at boot, not at shut down.

CAVEAT: A /Restore restores settings only. If there
was
a
file change
(other than to System.ini & Win.ini), those cannot
be
undone
this way.
That could be a problem, especially if there was a
hardware
change or
large un/in-stall since the backup was made. Also, a
large
settings
change, such as adding/removing a User Profile, is
likely
best undone a
different way. Finally, some apps may keep a small
database
in the
Registry. I do believe Explorer itself may keep it's
list of
blocked
sites there.

| Unfortunately on that one, under the
install/uninstall
| tab, my computer didn't have even a single program
listed.
Any ideas
there?


http://search.support.microsoft.com/...SD=GN&LN=EN-US
MSKB
Search "Add/Remove Programs"; Windows 98; Title
Only;
Exact
Phrase;
produces many, including these...




http://support.microsoft.com/default...48&Product=w98
All Installed Programs May Not Be Displayed in the
Add/Remove Programs
Tool
(240348) - You may notice that all of the programs
that
are
installed on
your computer may not be displayed in the Add/Remove
Programs tool.




http://support.microsoft.com/default...97&Product=w98
Error Message When Removing Program with Add/Remove
Programs
(141697) - When you view the list of installed
programs
in
the
Add/Remove Programs tool, you may see one or more
programs
listed that
have already been uninstalled from your computer.
Or,
when
you remove a
program using the Add/Remove Programs tool in
Control...




http://support.microsoft.com/default...04&Product=w98
Program Missing from Add/Remove Programs Tool
(214704) - A program that was listed on the Windows
Setup
tab in the
Add/Remove Programs tool in Control Panel may no
longer
be
listed.


--
Thanks or Good Luck,
There may be humor in this post, and,
Naturally, you will not sue,
should things get worse after this,
PCR

"rbryan" wrote in
message

...
| UPDATE;
| PCR, I finally figured out what I was doing
wrong,
though my
problem
| still isn't solved. Remember when i said I had
zero
computer
knowledge? Well,
| after changing the shell, I was using my emergency
start-up disk on
the
| restart. When I stopped doing that, I was whisked
into
the
Windows
File
| Manager.
| Unfortuantely, after following the steps you
laid
out,
I found that
| nothing was available to me under setup.exe (step
12).
So
I moved to
your
| next suggestion, where you go into the program
manager,
type in
"control
| appwiz.cpl, go navigate to the install/uninstall
tab,
and
then try to
repair
| Internet Explorer. Unfortunately on that one,
under
the
install/uninstall
| tab, my computer didn't have even a single program
listed.
Any ideas
there?
| If that doesn't work, the only other solution
I've
seen
is this
one. It
| seems to easy work, and I'm afraid to try it
without
someone advising
me that
| it's safe. That solution simply said at the
command
prompt, type
scanreg /
| restore to restore the latest registry backup. Is
that
a
possible
solution?
| If so, are there spaces between scanreg and
restore?
| Thanks in advance for any advice you guys can
offer.
|
|
|
| "glee" wrote:
|
| - Make the change in EDIT to the shell= line in
system.ini
| - Press ALT, then F, then S
| - Press ALT, then F, then X
|
| The first one saves the changes, the second
exits
the
EDIT app.
| --
| Glen Ventura, MS MVP Shell/User, A+
| http://dts-l.org/goodpost.htm
|
|
| "rbryan"
wrote in
message
|
...
| Hey PCR,
| I wasn't accusing you of offering
questionable
directions. In
fact, I
| thank you for them; they seem to speak exactly
to
my
problem.
| I know you said they won't work for
everything,
but
I can't
even find out
| if they'll work because I can't get the
windows
files
manager
(whatever that
| is) to come up on restart. Your directions are
very
detailed so
I'm convinced
| I'm following them properly. So why when I
change
shell=Explorer.exe to
| shell=Winfile.exe does nothing seem to change
on
restart? If I
could just get
| past that, as I've tried to a dozen times now,
I
can
at least give
the rest
| of the directions a shot.
|
|
| "PCR" wrote:
|
| Why have you left your earlier thread? There
are
responses in it
you
| haven't responded to yet. Here is something
that
seems to have
very
| nearly your precise error message...
|
|



http://support.microsoft.com/default...11&Product=w98
| Invalid Page Fault in Module Explorer.exe
| (296211) - After you upgrade your Juno
software,
or
download and
install
| Juno Web, you receive an error message
similar
to
the following:
| Explorer.exe caused an invalid page fault in
explorer.exe at
0157F:
| 00401F31
|
|
| --
| Thanks or Good Luck,
| There may be humor in this post, and,
| Naturally, you will not sue,
| should things get worse after this,
| PCR
|
| "rbryan"
wrote in
message
|
...
| | I have a crippling problem for which I
seem
to
have found a
possible
| | solution, but the problem is that I
canââ‚Âà ‚¬Ãƒ
¢â€žÂ¢t get my
computer to carry
| out the
| | solution. Let me preface this by saying
that
if
you can offer
me help,
| please
| | assume nothing when it comes to my
computer
knowledge. Even
with this
| | potential fix IÃ
¢â‚¬Ã
¢â€žÂ¢ve found,
Iâ₠¬ÃƒÆ’
¢â€žÂ¢m like a 5-year-old
trying to follow a
| recipe.
| |
| | HereâÃ
¢â€šÂ¬Ã¢â€Š¾Ãƒâ€šÃ‚¢s
the problem,
hereâ₠¬Ã
¢â€žÂ¢s the potential
solution IâÃ
¢â€šÂ¬Ã¢â€Š¾Ãƒâ€šÃ‚¢ve
found,
| and hereâÃ
¢â€šÂ¬Ã¢â€Š¾Ãƒâ€šÃ‚¢s
the
| | problem IÃ
¢â‚¬Ã
¢â€žÂ¢m having carrying out
the solution:
| |
| | THE PROBLEM
| |
| | Whenever i try to start my win98se the
windows
makes it to
the
| opening
| | backdrop with the message "explorer, this
program
has
performed an
| illegal
| | operation and will be shut down". the
details
say
" explorer
caused an
| | invalid page fault in module explorer.exe
at
0167:00401f31. I
have no
| choice
| | but to close it and then have nothing at
my
disposal -- just
wallpaper
| and a
| | useless mouse.
| | The problem occurred after I ran the
spybot
program
âÃ
¢â€šÂ¬Ã¢â‚ ¬Ãƒâ€¦Ã¢â‚¬Å“
something
| IâÃ
¢â€šÂ¬Ã¢â€Š¾Ãƒâ€šÃ‚¢ve read
| | has happened to other people as well.
| |
| | THE SOLUTION
| |
| | HereâÃ
¢â€šÂ¬Ã¢â€Š¾Ãƒâ€šÃ‚¢s
something I found that
someone suggested to
someone else
| for this
| | very problem:
| |
| | (1) Press CTRL+ALT+DELETE, & click Shut
Down.
| |
| | (2) After the computer has been shut down,
turn on
the
computer. Hold
| CTRL
| | as you boot for the Startup Menu, or begin
pressing the F8 key
in
| one-second
| | intervals. If you complete this step
successfully,
the
Microsoft
| Windows
| | Startup Menu is displayed. If no menu is
displayed
and Windows
starts
| up
| | normally, repeat this step.
| |
| | (3) At the Microsoft Windows Startup Menu,
use
the
ARROW keys
to
| select
| | "Command Prompt Only", and then press the
ENTER
key.
| |
| | (4) At the command prompt, type: EDIT
C:\Windows\System.ini
| | Press ENTER.
| |
| | (3) In the C:\Windows\SYSTEM.INI file,
locate
the
line of text
under
| the
| | [boot] section that lists
"Shell=Explorer.exe".
This is
typically the
| third
| | line in the file.
| |
| | (4) Edit the "Shell=Explorer.exe" line by
deleting
the
"Explorer.exe"
| text
| | and replacing it with "Winfile.exe". The
line
should list the
| following:
| | Shell=Winfile.exe
| |
| | (5) To save the changes, press the ALT+F
keys.
| |
| | (6) A menu displays in the upper left
corner
of
the screen.
Press the
| X key
| | to exit.
| |
| | (7) Press ENTER to save the changes and
return
to
the command
prompt.
| (TAB
| | would move you to the next button.)
| |
| | (8) At the command prompt, restart the
computer by
pressing
the
| | CTRL+ALT+DELETE keys. Once Windows has
restarted,
it starts
into the
| Windows
| | File Manager (Winfile.exe).
| |
| | (9) In the File Manager window,
double-click
"progra~1" in the
left
| hand
| | window to open the Program Files folder.
| |
| | (10) Double-click "intern~1" in the left
hand
window to open
the
| | Internet Explorer folder.
| |
| | (11) Double-click "setup" in the left hand
window
to open the
Setup
| | folder.
| |
| | (12) In the File Manager window,
double-click
"Setup.exe" in
the right
| hand
| | window to launch Internet Explorer setup.
| |
| | NOTE: If the setup folder is not
available,
Internet Explorer
has not
| | been updated and a previous version of
Internet
Explorer
cannot be
| | restored. You cannot use this method.
Close
"Winfile", shut
down, &
| post
| | back, or try the URL at the very bottom of
this
post, which is
an
| | over-install of IE.
| |
| | (13) In the Internet Explorer 6 and
Internet
Tools
Setup
window, click
| OK.
| |
| | (14) In the Setup Message dialog box,
click
Yes to
restore the
| previous
| | version of Internet Explorer.
| |
| | (15) Internet Explorer setup removes
components.
| |
| | (16) In the Internet Explorer 6 and
Internet
Tools - Restart
Windows
| dialog
| | box, click Restart Windows.
| |
| | When the computer is restarting, hold CTRL
for
the
Startup
Menu, or
| begin
| | pressing the F8 key in one-second
intervals.
If
you complete
this
| | step successfully, the Microsoft Windows
Startup
Menu is
displayed. If
| no
| | menu is displayed and Windows starts up
normally,
repeat this
step.
| |
| | (17) At the Microsoft Windows Startup
Menu,
use
the ARROW keys
to
| select
| | Command prompt only, and then press ENTER.
| |
| | (18) At the command prompt, type: EDIT
C:\Windows\System.ini
| | Press ENTER.
| |
| | (19) In the C:\Windows\SYSTEM.INI file,
locate
the
line of
text under
| the
| | [boot] section that lists
"Shell=Winfile.exe".
This is
typically the
| third
| | line in the file.
| |
| | (20) Edit the "Shell=Winfile.exe" line by
deleting
the
"Winfile.exe"
| | text and replacing it with "Explorer.exe".
The
line should
list the
| | following: Shell=Explorer.exe
| |
| | (21) To save the changes, press the ALT+F
keys.
| |
| | (22) A menu displays in the upper left
corner
of
the screen. P
ress the
| X key
| | to exit.
| |
| | (23) Press ENTER to save the changes and
return to
the command
prompt.
| (TAB
| | would move you to the next button.)
| |
| | (24) At the command prompt, restart the
computer
by pressing
the
| | CTRL+ALT+DELETE keys
| |
| | (25) Windows starts to a blue screen, but
will
still be
| | accessing the hard drive for a period of
time.
When
| | finished, Windows is on the desktop with

"rbryan" wrote in message
...

That was *after* I fixed selected items with skybot. I have since shut
down
and restarted the computer with success but still can't run msinfo32. I
can,
however, access it via the add/remove programs, as you suggested. Do you
suggest that I still repair IE even though I successfully restarted?

Not a single post of the 20+ in this thread seems to
include the word "photo" cf. subjectline.

The best way to recover any photos from a malfunctioning
computer is:
1. Find out the name of the desired file (which may have
been renamed by malware). You can probably do this in DOS
2. Copy that file to a safe place elsewhere. You can do this in DOS
3. Sort out the Windows OS problem later.

--
Don Phillipson
Carlsbad Springs
(Ottawa, Canada)

Read the first post, Don. The photos in question were"recently
downloaded into the digital camera software on my computer". Which
*very* likely means that they weren't in single-file JPEG or similar
format, they were *very* likely in one single, *huge* database.

Please illuminate us with a simple procedure for saving that huge
database to anywhere else using DOS. Make it simple. If you've read the
thread, you'll see that we were dealing with someone who didn't even
know what a "Windows File Manager" is.

Fact is, recovering the system as an operating entity was the *best*
answer that could be had. Yes, there were some other possible answers
out there running in a far-behind second or third place, but it seemed
best to concentrate on getting the system back into function in order to
get to the photos most reliably. Even more to the point, the OP
recovered relatively decent functionality of his system early in the
thread. The rest of it had to do with figuring out what made it go south
in the first place.

Don, you are not only *usually* wrong in your advice, now you're copping
an attitude. I've seen it in several of your more recent posts. Please
go get a life elsewhere, you aren't doing much for the needy in this NG.

--
Gary S. Terhune
MS MVP Shell/User
http://www.grystmill.com/articles/cleanboot.htm
http://www.grystmill.com/articles/security.htm

"Don Phillipson" wrote in message
...
"rbryan" wrote in message
...

That was *after* I fixed selected items with skybot. I have since
shut
down
and restarted the computer with success but still can't run
msinfo32. I
can,
however, access it via the add/remove programs, as you suggested. Do
you
suggest that I still repair IE even though I successfully restarted?

Not a single post of the 20+ in this thread seems to
include the word "photo" cf. subjectline.

The best way to recover any photos from a malfunctioning
computer is:
1. Find out the name of the desired file (which may have
been renamed by malware). You can probably do this in DOS
2. Copy that file to a safe place elsewhere. You can do this in DOS
3. Sort out the Windows OS problem later.

--
Don Phillipson
Carlsbad Springs
(Ottawa, Canada)