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IE 5.5 Problem



 
 
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  #1  
Old July 19th 05, 01:41 PM
Geoff
external usenet poster
 
Posts: n/a
Default IE 5.5 Problem

Fixing (?) a Win98Se computer with IE5.5
When I run a commercial CD (from a PC magazine) IE opens but only to a
screen with the message "This page cannot be displayed"!!!!!
When I select the "D" drive (CD) and "Explore" I can see all the files and
folders but IE refuses to open any of them.
I have also tried other commercial CD's with the same resultand I have
replaced CD reader with another and get the same result. :-(

Where to now?
Thanks for any help.


  #2  
Old July 19th 05, 02:35 PM
Ron Badour
external usenet poster
 
Posts: n/a
Default

Are you misspeaking yourself--one normally uses Windows Explorer (not IE) in
conjunction with CDs. Assuming you are using Explorer, what happens when
you double click a file and what is the file extension?

--
Regards


Ron Badour, MS MVP for W98
Tips: http://home.satx.rr.com/badour
Knowledge Base Info:
http://support.microsoft.com/default.aspx?pr=kbinfo



"Geoff" wrote in message
...
Fixing (?) a Win98Se computer with IE5.5
When I run a commercial CD (from a PC magazine) IE opens but only to a
screen with the message "This page cannot be displayed"!!!!!
When I select the "D" drive (CD) and "Explore" I can see all the files and
folders but IE refuses to open any of them.
I have also tried other commercial CD's with the same resultand I have
replaced CD reader with another and get the same result. :-(

Where to now?
Thanks for any help.




  #3  
Old July 19th 05, 02:43 PM
Geoff
external usenet poster
 
Posts: n/a
Default

The CDs (from the PC magazine) usually run under IE (default.htm) and are
read within a web browser window.

Hope that helps.


"Ron Badour" wrote in message
...
Are you misspeaking yourself--one normally uses Windows Explorer (not IE)
in conjunction with CDs. Assuming you are using Explorer, what happens
when you double click a file and what is the file extension?

--
Regards


Ron Badour, MS MVP for W98
Tips: http://home.satx.rr.com/badour
Knowledge Base Info:
http://support.microsoft.com/default.aspx?pr=kbinfo



"Geoff" wrote in message
...
Fixing (?) a Win98Se computer with IE5.5
When I run a commercial CD (from a PC magazine) IE opens but only to a
screen with the message "This page cannot be displayed"!!!!!
When I select the "D" drive (CD) and "Explore" I can see all the files
and
folders but IE refuses to open any of them.
I have also tried other commercial CD's with the same resultand I have
replaced CD reader with another and get the same result. :-(

Where to now?
Thanks for any help.






  #4  
Old July 19th 05, 11:32 PM
Geoff
external usenet poster
 
Posts: n/a
Default

Ron,
To put the matter in perspective (now that I have enjoyed a nights sleep in
the southern hemispere)........quoting from the PC magazine "The cover disks
use a Web-style interface. You only need to install a web browser to be able
to view the contents. If you already have a browser installed. then the
disks will autorun (for Windows 95/98/Me/2000/XP) and load your default
browser at the home page of the disk. If the disks do not autorun, simply
launch your favourite browser and open the page DEFAULT.HTM from the root of
the disk."....
Hope this makes my earlier reply a little more clear.
My problem is that the disk will not autorun and if I right click the CD
drive and then go to Explore I can see the folders but the browser will
still not open them!
A virus/worm or trojan perhaps?



"Geoff" wrote in message
...
The CDs (from the PC magazine) usually run under IE (default.htm) and are
read within a web browser window.

Hope that helps.


"Ron Badour" wrote in message
...
Are you misspeaking yourself--one normally uses Windows Explorer (not IE)
in conjunction with CDs. Assuming you are using Explorer, what happens
when you double click a file and what is the file extension?

--
Regards


Ron Badour, MS MVP for W98
Tips: http://home.satx.rr.com/badour
Knowledge Base Info:
http://support.microsoft.com/default.aspx?pr=kbinfo



"Geoff" wrote in message
...
Fixing (?) a Win98Se computer with IE5.5
When I run a commercial CD (from a PC magazine) IE opens but only to a
screen with the message "This page cannot be displayed"!!!!!
When I select the "D" drive (CD) and "Explore" I can see all the files
and
folders but IE refuses to open any of them.
I have also tried other commercial CD's with the same resultand I have
replaced CD reader with another and get the same result. :-(

Where to now?
Thanks for any help.








  #5  
Old July 20th 05, 12:06 AM
Ron Badour
external usenet poster
 
Posts: n/a
Default

Hi Geoff,

It certainly could be a virus or spyware--many problems are directly related
to them now days; however, just saying that something doesn't work is not
helpful when you are troubleshooting long distance. Let's leave IE out of
the mix. Open Windows Explorer to the CD and double click folders and
files. What exactly happens? Any error messages and, if so, report them
verbatim. In the case of a file, what extensions are involved? Are you
running updated spyware/adware programs and an up to date anti virus program
and have you run scans lately? Do the problems occur with CDs other than
those from PC Magazine?

--
Regards


Ron Badour, MS MVP for W98
Tips: http://home.satx.rr.com/badour
Knowledge Base Info:
http://support.microsoft.com/default.aspx?pr=kbinfo



"Geoff" wrote in message
...
Ron,
To put the matter in perspective (now that I have enjoyed a nights sleep
in the southern hemispere)........quoting from the PC magazine "The cover
disks use a Web-style interface. You only need to install a web browser to
be able to view the contents. If you already have a browser installed.
then the disks will autorun (for Windows 95/98/Me/2000/XP) and load your
default browser at the home page of the disk. If the disks do not autorun,
simply launch your favourite browser and open the page DEFAULT.HTM from
the root of the disk."....
Hope this makes my earlier reply a little more clear.
My problem is that the disk will not autorun and if I right click the CD
drive and then go to Explore I can see the folders but the browser will
still not open them!
A virus/worm or trojan perhaps?



"Geoff" wrote in message
...
The CDs (from the PC magazine) usually run under IE (default.htm) and are
read within a web browser window.

Hope that helps.


"Ron Badour" wrote in message
...
Are you misspeaking yourself--one normally uses Windows Explorer (not
IE) in conjunction with CDs. Assuming you are using Explorer, what
happens when you double click a file and what is the file extension?

--
Regards


Ron Badour, MS MVP for W98
Tips: http://home.satx.rr.com/badour
Knowledge Base Info:
http://support.microsoft.com/default.aspx?pr=kbinfo



"Geoff" wrote in message
...
Fixing (?) a Win98Se computer with IE5.5
When I run a commercial CD (from a PC magazine) IE opens but only to a
screen with the message "This page cannot be displayed"!!!!!
When I select the "D" drive (CD) and "Explore" I can see all the files
and
folders but IE refuses to open any of them.
I have also tried other commercial CD's with the same resultand I have
replaced CD reader with another and get the same result. :-(

Where to now?
Thanks for any help.










  #6  
Old July 20th 05, 12:39 AM
Geoff
external usenet poster
 
Posts: n/a
Default

Thanks for the reply Ron.
When I open Windows explorer to the CD I can see folders and when I double
click them I can get to more folders or files. However, after working my way
down through folders within folders suddenly the CD reader "stops" reading
and just clicks away on its own and no amount of keyboard strokes or mouse
clicking will let me continue browsing. Eventually comes up with the BSOD
which says: "Error Reading CD-ROM in Drive D Please insert CD-ROM with
serial number 1151-35A6 in Drive D If the CD-ROM is still in the drive, it
may require cleaning Press ENTER for OK or ESC to Cancel".
All I can do is eject the CD and start all over.
When I place a CD in the reader such as MS Office it will autoplay in the
normal expected way - thus no problem.
Not my computer, but the owner has AVG Free on the computer but not sure how
often he has run virus checks or updated it. There are no other "spyware"
programs loaded.
The problem appears to be related to using the web browser to read the pc
magazine disks as other program disks seem to autorun ok.
Hope this gives you some further "clues'.
Thanks





"Ron Badour" wrote in message
...
Hi Geoff,

It certainly could be a virus or spyware--many problems are directly
related to them now days; however, just saying that something doesn't work
is not helpful when you are troubleshooting long distance. Let's leave IE
out of the mix. Open Windows Explorer to the CD and double click folders
and files. What exactly happens? Any error messages and, if so, report
them verbatim. In the case of a file, what extensions are involved? Are
you running updated spyware/adware programs and an up to date anti virus
program and have you run scans lately? Do the problems occur with CDs
other than those from PC Magazine?

--
Regards


Ron Badour, MS MVP for W98
Tips: http://home.satx.rr.com/badour
Knowledge Base Info:
http://support.microsoft.com/default.aspx?pr=kbinfo



"Geoff" wrote in message
...
Ron,
To put the matter in perspective (now that I have enjoyed a nights sleep
in the southern hemispere)........quoting from the PC magazine "The cover
disks use a Web-style interface. You only need to install a web browser
to be able to view the contents. If you already have a browser installed.
then the disks will autorun (for Windows 95/98/Me/2000/XP) and load your
default browser at the home page of the disk. If the disks do not
autorun, simply launch your favourite browser and open the page
DEFAULT.HTM from the root of the disk."....
Hope this makes my earlier reply a little more clear.
My problem is that the disk will not autorun and if I right click the CD
drive and then go to Explore I can see the folders but the browser will
still not open them!
A virus/worm or trojan perhaps?



"Geoff" wrote in message
...
The CDs (from the PC magazine) usually run under IE (default.htm) and
are read within a web browser window.

Hope that helps.


"Ron Badour" wrote in message
...
Are you misspeaking yourself--one normally uses Windows Explorer (not
IE) in conjunction with CDs. Assuming you are using Explorer, what
happens when you double click a file and what is the file extension?

--
Regards


Ron Badour, MS MVP for W98
Tips: http://home.satx.rr.com/badour
Knowledge Base Info:
http://support.microsoft.com/default.aspx?pr=kbinfo



"Geoff" wrote in message
...
Fixing (?) a Win98Se computer with IE5.5
When I run a commercial CD (from a PC magazine) IE opens but only to a
screen with the message "This page cannot be displayed"!!!!!
When I select the "D" drive (CD) and "Explore" I can see all the files
and
folders but IE refuses to open any of them.
I have also tried other commercial CD's with the same resultand I have
replaced CD reader with another and get the same result. :-(

Where to now?
Thanks for any help.












  #7  
Old July 20th 05, 12:48 AM
Alan Edwards
external usenet poster
 
Posts: n/a
Default

You don't need to open folders in a browser.
Open the CD in Explorer and doubleclick Default.htm in the root folder
as indicated.
Note that the instructions in the magazine (Australian PC User) are
slightly different on the back of the CD, though both mean the same
thing.

If you want the CD to autorun, try this:

Right-click on the My Computer icon and select Properties.
Choose the Device Manager tab.
Open the CD-ROM branch, and select the entry for your CD-ROM drive.
Click Properties, and then choose the Settings tab.
Turn on the Auto insert notification option.
Click OK, and then OK again. You'll have to restart Windows for this
change to take effect.

....Alan
--
Alan Edwards, MS MVP W95/98 Systems
http://dts-l.org/index.html


On Wed, 20 Jul 2005 08:32:46 +1000, "Geoff"
wrote:

Ron,
To put the matter in perspective (now that I have enjoyed a nights sleep in
the southern hemispere)........quoting from the PC magazine "The cover disks
use a Web-style interface. You only need to install a web browser to be able
to view the contents. If you already have a browser installed. then the
disks will autorun (for Windows 95/98/Me/2000/XP) and load your default
browser at the home page of the disk. If the disks do not autorun, simply
launch your favourite browser and open the page DEFAULT.HTM from the root of
the disk."....
Hope this makes my earlier reply a little more clear.
My problem is that the disk will not autorun and if I right click the CD
drive and then go to Explore I can see the folders but the browser will
still not open them!
A virus/worm or trojan perhaps?



"Geoff" wrote in message
. ..
The CDs (from the PC magazine) usually run under IE (default.htm) and are
read within a web browser window.

Hope that helps.


"Ron Badour" wrote in message
...
Are you misspeaking yourself--one normally uses Windows Explorer (not IE)
in conjunction with CDs. Assuming you are using Explorer, what happens
when you double click a file and what is the file extension?

--
Regards


Ron Badour, MS MVP for W98
Tips: http://home.satx.rr.com/badour
Knowledge Base Info:
http://support.microsoft.com/default.aspx?pr=kbinfo



"Geoff" wrote in message
...
Fixing (?) a Win98Se computer with IE5.5
When I run a commercial CD (from a PC magazine) IE opens but only to a
screen with the message "This page cannot be displayed"!!!!!
When I select the "D" drive (CD) and "Explore" I can see all the files
and
folders but IE refuses to open any of them.
I have also tried other commercial CD's with the same resultand I have
replaced CD reader with another and get the same result. :-(

Where to now?
Thanks for any help.







  #8  
Old July 20th 05, 03:01 AM
Geoff
external usenet poster
 
Posts: n/a
Default

Thanks Alan.

I have tried opening the CD in Explorer, Default.htm and all I get is "The
Page Cannot Be Displayed"

I have also checked CD Auto insert notification option (done) but I note
also that DMA is enabled as is Disconnect. Any relevance?


"Alan Edwards" wrote in message
...
You don't need to open folders in a browser.
Open the CD in Explorer and doubleclick Default.htm in the root folder
as indicated.
Note that the instructions in the magazine (Australian PC User) are
slightly different on the back of the CD, though both mean the same
thing.

If you want the CD to autorun, try this:

Right-click on the My Computer icon and select Properties.
Choose the Device Manager tab.
Open the CD-ROM branch, and select the entry for your CD-ROM drive.
Click Properties, and then choose the Settings tab.
Turn on the Auto insert notification option.
Click OK, and then OK again. You'll have to restart Windows for this
change to take effect.

...Alan
--
Alan Edwards, MS MVP W95/98 Systems
http://dts-l.org/index.html


On Wed, 20 Jul 2005 08:32:46 +1000, "Geoff"
wrote:

Ron,
To put the matter in perspective (now that I have enjoyed a nights sleep
in
the southern hemispere)........quoting from the PC magazine "The cover
disks
use a Web-style interface. You only need to install a web browser to be
able
to view the contents. If you already have a browser installed. then the
disks will autorun (for Windows 95/98/Me/2000/XP) and load your default
browser at the home page of the disk. If the disks do not autorun, simply
launch your favourite browser and open the page DEFAULT.HTM from the root
of
the disk."....
Hope this makes my earlier reply a little more clear.
My problem is that the disk will not autorun and if I right click the CD
drive and then go to Explore I can see the folders but the browser will
still not open them!
A virus/worm or trojan perhaps?



"Geoff" wrote in message
.. .
The CDs (from the PC magazine) usually run under IE (default.htm) and
are
read within a web browser window.

Hope that helps.


"Ron Badour" wrote in message
...
Are you misspeaking yourself--one normally uses Windows Explorer (not
IE)
in conjunction with CDs. Assuming you are using Explorer, what happens
when you double click a file and what is the file extension?

--
Regards


Ron Badour, MS MVP for W98
Tips: http://home.satx.rr.com/badour
Knowledge Base Info:
http://support.microsoft.com/default.aspx?pr=kbinfo



"Geoff" wrote in message
...
Fixing (?) a Win98Se computer with IE5.5
When I run a commercial CD (from a PC magazine) IE opens but only to a
screen with the message "This page cannot be displayed"!!!!!
When I select the "D" drive (CD) and "Explore" I can see all the files
and
folders but IE refuses to open any of them.
I have also tried other commercial CD's with the same resultand I have
replaced CD reader with another and get the same result. :-(

Where to now?
Thanks for any help.









  #9  
Old July 20th 05, 03:31 AM
Alan Edwards
external usenet poster
 
Posts: n/a
Default

Not sure of the relevance with DMA. Mine is unchecked, though
Disconnect is checked. I suspect my CD on my old Win98 SE machine
doesn't support DMA
I don't use Autorun anyway and have it disabled.

Are you saying you cannot open an html file ONLY if it is on a local
drive? Can you verify this by trying another html file? (On your hard
drive)

....Alan
--
Alan Edwards, MS MVP W95/98 Systems
http://dts-l.org/index.html

On Wed, 20 Jul 2005 12:01:41 +1000, "Geoff"
wrote:

Thanks Alan.

I have tried opening the CD in Explorer, Default.htm and all I get is "The
Page Cannot Be Displayed"

I have also checked CD Auto insert notification option (done) but I note
also that DMA is enabled as is Disconnect. Any relevance?


"Alan Edwards" wrote in message
.. .
You don't need to open folders in a browser.
Open the CD in Explorer and doubleclick Default.htm in the root folder
as indicated.
Note that the instructions in the magazine (Australian PC User) are
slightly different on the back of the CD, though both mean the same
thing.

If you want the CD to autorun, try this:

Right-click on the My Computer icon and select Properties.
Choose the Device Manager tab.
Open the CD-ROM branch, and select the entry for your CD-ROM drive.
Click Properties, and then choose the Settings tab.
Turn on the Auto insert notification option.
Click OK, and then OK again. You'll have to restart Windows for this
change to take effect.

...Alan
--
Alan Edwards, MS MVP W95/98 Systems
http://dts-l.org/index.html


On Wed, 20 Jul 2005 08:32:46 +1000, "Geoff"
wrote:

Ron,
To put the matter in perspective (now that I have enjoyed a nights sleep
in
the southern hemispere)........quoting from the PC magazine "The cover
disks
use a Web-style interface. You only need to install a web browser to be
able
to view the contents. If you already have a browser installed. then the
disks will autorun (for Windows 95/98/Me/2000/XP) and load your default
browser at the home page of the disk. If the disks do not autorun, simply
launch your favourite browser and open the page DEFAULT.HTM from the root
of
the disk."....
Hope this makes my earlier reply a little more clear.
My problem is that the disk will not autorun and if I right click the CD
drive and then go to Explore I can see the folders but the browser will
still not open them!
A virus/worm or trojan perhaps?



"Geoff" wrote in message
. ..
The CDs (from the PC magazine) usually run under IE (default.htm) and
are
read within a web browser window.

Hope that helps.


"Ron Badour" wrote in message
...
Are you misspeaking yourself--one normally uses Windows Explorer (not
IE)
in conjunction with CDs. Assuming you are using Explorer, what happens
when you double click a file and what is the file extension?

--
Regards


Ron Badour, MS MVP for W98
Tips: http://home.satx.rr.com/badour
Knowledge Base Info:
http://support.microsoft.com/default.aspx?pr=kbinfo



"Geoff" wrote in message
...
Fixing (?) a Win98Se computer with IE5.5
When I run a commercial CD (from a PC magazine) IE opens but only to a
screen with the message "This page cannot be displayed"!!!!!
When I select the "D" drive (CD) and "Explore" I can see all the files
and
folders but IE refuses to open any of them.
I have also tried other commercial CD's with the same resultand I have
replaced CD reader with another and get the same result. :-(

Where to now?
Thanks for any help.








  #10  
Old July 20th 05, 03:45 AM
Geoff
external usenet poster
 
Posts: n/a
Default

Get back to you Alan - have to head off to do some teaching for the next
four hours.

Will check for other HTML files when I get home and report.

Thanks for your assistanced to date - much appreciated.


"Alan Edwards" wrote in message
...
Not sure of the relevance with DMA. Mine is unchecked, though
Disconnect is checked. I suspect my CD on my old Win98 SE machine
doesn't support DMA
I don't use Autorun anyway and have it disabled.

Are you saying you cannot open an html file ONLY if it is on a local
drive? Can you verify this by trying another html file? (On your hard
drive)

...Alan
--
Alan Edwards, MS MVP W95/98 Systems
http://dts-l.org/index.html

On Wed, 20 Jul 2005 12:01:41 +1000, "Geoff"
wrote:

Thanks Alan.

I have tried opening the CD in Explorer, Default.htm and all I get is "The
Page Cannot Be Displayed"

I have also checked CD Auto insert notification option (done) but I note
also that DMA is enabled as is Disconnect. Any relevance?


"Alan Edwards" wrote in message
. ..
You don't need to open folders in a browser.
Open the CD in Explorer and doubleclick Default.htm in the root folder
as indicated.
Note that the instructions in the magazine (Australian PC User) are
slightly different on the back of the CD, though both mean the same
thing.

If you want the CD to autorun, try this:

Right-click on the My Computer icon and select Properties.
Choose the Device Manager tab.
Open the CD-ROM branch, and select the entry for your CD-ROM drive.
Click Properties, and then choose the Settings tab.
Turn on the Auto insert notification option.
Click OK, and then OK again. You'll have to restart Windows for this
change to take effect.

...Alan
--
Alan Edwards, MS MVP W95/98 Systems
http://dts-l.org/index.html


On Wed, 20 Jul 2005 08:32:46 +1000, "Geoff"
wrote:

Ron,
To put the matter in perspective (now that I have enjoyed a nights sleep
in
the southern hemispere)........quoting from the PC magazine "The cover
disks
use a Web-style interface. You only need to install a web browser to be
able
to view the contents. If you already have a browser installed. then the
disks will autorun (for Windows 95/98/Me/2000/XP) and load your default
browser at the home page of the disk. If the disks do not autorun,
simply
launch your favourite browser and open the page DEFAULT.HTM from the
root
of
the disk."....
Hope this makes my earlier reply a little more clear.
My problem is that the disk will not autorun and if I right click the CD
drive and then go to Explore I can see the folders but the browser will
still not open them!
A virus/worm or trojan perhaps?



"Geoff" wrote in message
...
The CDs (from the PC magazine) usually run under IE (default.htm) and
are
read within a web browser window.

Hope that helps.


"Ron Badour" wrote in message
...
Are you misspeaking yourself--one normally uses Windows Explorer (not
IE)
in conjunction with CDs. Assuming you are using Explorer, what
happens
when you double click a file and what is the file extension?

--
Regards


Ron Badour, MS MVP for W98
Tips: http://home.satx.rr.com/badour
Knowledge Base Info:
http://support.microsoft.com/default.aspx?pr=kbinfo



"Geoff" wrote in message
...
Fixing (?) a Win98Se computer with IE5.5
When I run a commercial CD (from a PC magazine) IE opens but only to
a
screen with the message "This page cannot be displayed"!!!!!
When I select the "D" drive (CD) and "Explore" I can see all the
files
and
folders but IE refuses to open any of them.
I have also tried other commercial CD's with the same resultand I
have
replaced CD reader with another and get the same result. :-(

Where to now?
Thanks for any help.










 




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