Sound Stutters

Still no lasting joy.
I ran the MSI update utility. The green? didn't go away but when I
reinstalled the Audigy the sound seemed OK. I then added the CH Flight
Sim Yoke USB and the sound still seemed OK. I then added the CH pedals
and the problem returned. I have not been able to replicate this.
I have removed all CH software and references to it in Device Manager. I
have rerun the MSI update utility. The Audigy still gives the same
problem. I have uninstalled the audigy and reinstalled the onboard
sound. The same problem is there. Device Manager in safe and normal mode
looks OK, Except for the green?.

Sisoft Sandra shows 2 entices under intel USB Host Controller 24D4, one
shows 8 ports with gang switching power and the other looks normal with
only 2 ports. There is only one entry for 24D4 in safe and normal Device
Manager. I don't know what this means.

As far as I can tell everything else works OK. At one stage I added back
my Canon USB scanner and this worked and reported USB 2.0 when connected
to the onboard USB ports, even though they had the green ?.

At the moment the only USB device connected is the ADSL modem USB 1.1.
and this seems to work OK.

I'm sorry to be taking so much of your time.

Stephen

Noel Paton wrote:
http://us-download.msi.com.tw/suppor...r/iusb509x.exe
would appear to be the drivers for the onboard USB hubs


Have you tried using MSI's LiveUpdate to check the status of the other
onboard drivers??
http://us-download.msi.com.tw/suppor...LiveUpdate.zip
(you can use the utility's preference settings to prevent it loading at
boot)

How is the sound using just the onboard AC97 output?

'Scuse 'buttinski' - and I've missed some of the thread - but when you
'uninstalled' your onboard sound drivers, did you remember to disable it in
the BIOS?

Trying to run two or more sound devices at once can sometimes cause resource
issues/conflicts.

Just a thought.

Mart


"Stephen" wrote in message
...
Still no lasting joy.
I ran the MSI update utility. The green? didn't go away but when I
reinstalled the Audigy the sound seemed OK. I then added the CH Flight Sim
Yoke USB and the sound still seemed OK. I then added the CH pedals and the
problem returned. I have not been able to replicate this.
I have removed all CH software and references to it in Device Manager. I
have rerun the MSI update utility. The Audigy still gives the same
problem. I have uninstalled the audigy and reinstalled the onboard sound.
The same problem is there. Device Manager in safe and normal mode looks
OK, Except for the green?.

Sisoft Sandra shows 2 entices under intel USB Host Controller 24D4, one
shows 8 ports with gang switching power and the other looks normal with
only 2 ports. There is only one entry for 24D4 in safe and normal Device
Manager. I don't know what this means.

As far as I can tell everything else works OK. At one stage I added back
my Canon USB scanner and this worked and reported USB 2.0 when connected
to the onboard USB ports, even though they had the green ?.

At the moment the only USB device connected is the ADSL modem USB 1.1. and
this seems to work OK.

I'm sorry to be taking so much of your time.

Stephen

Noel Paton wrote:
http://us-download.msi.com.tw/suppor...r/iusb509x.exe
would appear to be the drivers for the onboard USB hubs


Have you tried using MSI's LiveUpdate to check the status of the other
onboard drivers??
http://us-download.msi.com.tw/suppor...LiveUpdate.zip
(you can use the utility's preference settings to prevent it loading at
boot)

How is the sound using just the onboard AC97 output?

Yes. Always disabled and drivers uninstalled except if I need to test
it. I have never used the onboard sound, preferring a separate sound
card. My current problem seems independent of the card, Creative PCI512,
Trust 714 DX and Audigy 2 NX (USB) all give the same symptoms. I use
driver cleaner to remove any traces of uninstalled drivers.

Stephen

Mart wrote:
'Scuse 'buttinski' - and I've missed some of the thread - but when you
'uninstalled' your onboard sound drivers, did you remember to disable it in
the BIOS?

Trying to run two or more sound devices at once can sometimes cause resource
issues/conflicts.

Just a thought.

Mart


"Stephen" wrote in message
...

Still no lasting joy.
I ran the MSI update utility. The green? didn't go away but when I
reinstalled the Audigy the sound seemed OK. I then added the CH Flight Sim
Yoke USB and the sound still seemed OK. I then added the CH pedals and the
problem returned. I have not been able to replicate this.
I have removed all CH software and references to it in Device Manager. I
have rerun the MSI update utility. The Audigy still gives the same
problem. I have uninstalled the audigy and reinstalled the onboard sound.
The same problem is there. Device Manager in safe and normal mode looks
OK, Except for the green?.

Sisoft Sandra shows 2 entices under intel USB Host Controller 24D4, one
shows 8 ports with gang switching power and the other looks normal with
only 2 ports. There is only one entry for 24D4 in safe and normal Device
Manager. I don't know what this means.

As far as I can tell everything else works OK. At one stage I added back
my Canon USB scanner and this worked and reported USB 2.0 when connected
to the onboard USB ports, even though they had the green ?.

At the moment the only USB device connected is the ADSL modem USB 1.1. and
this seems to work OK.

I'm sorry to be taking so much of your time.

Stephen

Noel Paton wrote:

http://us-download.msi.com.tw/suppor...r/iusb509x.exe
would appear to be the drivers for the onboard USB hubs


Have you tried using MSI's LiveUpdate to check the status of the other
onboard drivers??
http://us-download.msi.com.tw/suppor...LiveUpdate.zip
(you can use the utility's preference settings to prevent it loading at
boot)

How is the sound using just the onboard AC97 output?

I don't know whether this is relevant but I have just discovered that I
can't play audio cds through either the CD ROM or the DVD ROM. Windows
Media Player opens with an error message re digital audio. The Media
Player Options/Tools/Devices lists the two players but will not open the
Properties boxes.
Device manager shows both devices working, DMA and Digital Audio
enabled. Disabling digital audio makes no difference. This is with the
on board Soundmax installed and enabled.

I very rarely play music cds, but I have in the past.

Stephen

Stephen wrote:
Yes. Always disabled and drivers uninstalled except if I need to test
it. I have never used the onboard sound, preferring a separate sound
card. My current problem seems independent of the card, Creative PCI512,
Trust 714 DX and Audigy 2 NX (USB) all give the same symptoms. I use
driver cleaner to remove any traces of uninstalled drivers.

Stephen

Mart wrote:

'Scuse 'buttinski' - and I've missed some of the thread - but when you
'uninstalled' your onboard sound drivers, did you remember to disable
it in the BIOS?

Trying to run two or more sound devices at once can sometimes cause
resource issues/conflicts.

Just a thought.

Mart


"Stephen" wrote in message
...

Still no lasting joy.
I ran the MSI update utility. The green? didn't go away but when I
reinstalled the Audigy the sound seemed OK. I then added the CH
Flight Sim Yoke USB and the sound still seemed OK. I then added the
CH pedals and the problem returned. I have not been able to replicate
this.
I have removed all CH software and references to it in Device
Manager. I have rerun the MSI update utility. The Audigy still gives
the same problem. I have uninstalled the audigy and reinstalled the
onboard sound. The same problem is there. Device Manager in safe and
normal mode looks OK, Except for the green?.

Sisoft Sandra shows 2 entices under intel USB Host Controller 24D4,
one shows 8 ports with gang switching power and the other looks
normal with only 2 ports. There is only one entry for 24D4 in safe
and normal Device Manager. I don't know what this means.

As far as I can tell everything else works OK. At one stage I added
back my Canon USB scanner and this worked and reported USB 2.0 when
connected to the onboard USB ports, even though they had the green ?.

At the moment the only USB device connected is the ADSL modem USB
1.1. and this seems to work OK.

I'm sorry to be taking so much of your time.

Stephen

Noel Paton wrote:

http://us-download.msi.com.tw/suppor...r/iusb509x.exe
would appear to be the drivers for the onboard USB hubs


Have you tried using MSI's LiveUpdate to check the status of the
other onboard drivers??
http://us-download.msi.com.tw/suppor...LiveUpdate.zip
(you can use the utility's preference settings to prevent it loading
at boot)

How is the sound using just the onboard AC97 output?

Certainly sounds like driver issues from here. Try Audio instead of Digital.
Any improvement? (You may have to run the audio cable between your CD-ROM
and sound card)

What about midi files? Try "flourish.mid" - in the Windows\Media folder (I
think!)

BTW - Green ? - Don't be too alarmed, see:-
"Description of Green Question Mark in Device Manager"
http://support.microsoft.com/default...b;en-us;275012
But it *may* explain things.

HTH

Mart



"Stephen" wrote in message
...
I don't know whether this is relevant but I have just discovered that I
can't play audio cds through either the CD ROM or the DVD ROM. Windows
Media Player opens with an error message re digital audio. The Media Player
Options/Tools/Devices lists the two players but will not open the
Properties boxes.
Device manager shows both devices working, DMA and Digital Audio enabled.
Disabling digital audio makes no difference. This is with the on board
Soundmax installed and enabled.

I very rarely play music cds, but I have in the past.

Stephen

Stephen wrote:
Yes. Always disabled and drivers uninstalled except if I need to test it.
I have never used the onboard sound, preferring a separate sound card.
My current problem seems independent of the card, Creative PCI512, Trust
714 DX and Audigy 2 NX (USB) all give the same symptoms. I use driver
cleaner to remove any traces of uninstalled drivers.

Stephen

Mart wrote:

'Scuse 'buttinski' - and I've missed some of the thread - but when you
'uninstalled' your onboard sound drivers, did you remember to disable it
in the BIOS?

Trying to run two or more sound devices at once can sometimes cause
resource issues/conflicts.

Just a thought.

Mart


"Stephen" wrote in message
...

Still no lasting joy.
I ran the MSI update utility. The green? didn't go away but when I
reinstalled the Audigy the sound seemed OK. I then added the CH Flight
Sim Yoke USB and the sound still seemed OK. I then added the CH pedals
and the problem returned. I have not been able to replicate this.
I have removed all CH software and references to it in Device Manager.
I have rerun the MSI update utility. The Audigy still gives the same
problem. I have uninstalled the audigy and reinstalled the onboard
sound. The same problem is there. Device Manager in safe and normal
mode looks OK, Except for the green?.

Sisoft Sandra shows 2 entices under intel USB Host Controller 24D4, one
shows 8 ports with gang switching power and the other looks normal with
only 2 ports. There is only one entry for 24D4 in safe and normal
Device Manager. I don't know what this means.

As far as I can tell everything else works OK. At one stage I added
back my Canon USB scanner and this worked and reported USB 2.0 when
connected to the onboard USB ports, even though they had the green ?.

At the moment the only USB device connected is the ADSL modem USB 1.1.
and this seems to work OK.

I'm sorry to be taking so much of your time.

Stephen

Noel Paton wrote:

http://us-download.msi.com.tw/suppor...r/iusb509x.exe
would appear to be the drivers for the onboard USB hubs


Have you tried using MSI's LiveUpdate to check the status of the other
onboard drivers??
http://us-download.msi.com.tw/suppor...LiveUpdate.zip
(you can use the utility's preference settings to prevent it loading
at boot)

How is the sound using just the onboard AC97 output?

.... Try Audio instead of Digital.

Was meant to imply that you disable the digital audio option and try the
'analogue' path over the audio cable, of course. - It had been a long day
g

Mart



"Mart" wrote in message
...
Certainly sounds like driver issues from here. Try Audio instead of
Digital. Any improvement? (You may have to run the audio cable between
your CD-ROM and sound card)

What about midi files? Try "flourish.mid" - in the Windows\Media folder
(I think!)

BTW - Green ? - Don't be too alarmed, see:-
"Description of Green Question Mark in Device Manager"
http://support.microsoft.com/default...b;en-us;275012
But it *may* explain things.

HTH

Mart



"Stephen" wrote in message
...
I don't know whether this is relevant but I have just discovered that I
can't play audio cds through either the CD ROM or the DVD ROM. Windows
Media Player opens with an error message re digital audio. The Media
Player Options/Tools/Devices lists the two players but will not open the
Properties boxes.
Device manager shows both devices working, DMA and Digital Audio enabled.
Disabling digital audio makes no difference. This is with the on board
Soundmax installed and enabled.

I very rarely play music cds, but I have in the past.

Stephen

Stephen wrote:
Yes. Always disabled and drivers uninstalled except if I need to test
it. I have never used the onboard sound, preferring a separate sound
card. My current problem seems independent of the card, Creative PCI512,
Trust 714 DX and Audigy 2 NX (USB) all give the same symptoms. I use
driver cleaner to remove any traces of uninstalled drivers.

Stephen

Mart wrote:

'Scuse 'buttinski' - and I've missed some of the thread - but when you
'uninstalled' your onboard sound drivers, did you remember to disable
it in the BIOS?

Trying to run two or more sound devices at once can sometimes cause
resource issues/conflicts.

Just a thought.

Mart


"Stephen" wrote in message
...

Still no lasting joy.
I ran the MSI update utility. The green? didn't go away but when I
reinstalled the Audigy the sound seemed OK. I then added the CH Flight
Sim Yoke USB and the sound still seemed OK. I then added the CH pedals
and the problem returned. I have not been able to replicate this.
I have removed all CH software and references to it in Device Manager.
I have rerun the MSI update utility. The Audigy still gives the same
problem. I have uninstalled the audigy and reinstalled the onboard
sound. The same problem is there. Device Manager in safe and normal
mode looks OK, Except for the green?.

Sisoft Sandra shows 2 entices under intel USB Host Controller 24D4,
one shows 8 ports with gang switching power and the other looks normal
with only 2 ports. There is only one entry for 24D4 in safe and normal
Device Manager. I don't know what this means.

As far as I can tell everything else works OK. At one stage I added
back my Canon USB scanner and this worked and reported USB 2.0 when
connected to the onboard USB ports, even though they had the green ?.

At the moment the only USB device connected is the ADSL modem USB 1.1.
and this seems to work OK.

I'm sorry to be taking so much of your time.

Stephen

Noel Paton wrote:

http://us-download.msi.com.tw/suppor...r/iusb509x.exe
would appear to be the drivers for the onboard USB hubs


Have you tried using MSI's LiveUpdate to check the status of the
other onboard drivers??
http://us-download.msi.com.tw/suppor...LiveUpdate.zip
(you can use the utility's preference settings to prevent it loading
at boot)

How is the sound using just the onboard AC97 output?

Thanks for the info on green ? It seems to fit my situation.

I am now running on the audigy2nx having uninstalled the device,
software and disabled the
onboard sound in the bios. The sound is still horrible but I have fixed
the audio CD problem by reinstalling the ASPI files. Something must
have overwritten some of them so they were mismatched.

That just leaves the stutters!

Stephen

Mart wrote:
.... Try Audio instead of Digital.


Was meant to imply that you disable the digital audio option and try the
'analogue' path over the audio cable, of course. - It had been a long day
g

Mart



"Mart" wrote in message
...

Certainly sounds like driver issues from here. Try Audio instead of
Digital. Any improvement? (You may have to run the audio cable between
your CD-ROM and sound card)

What about midi files? Try "flourish.mid" - in the Windows\Media folder
(I think!)

BTW - Green ? - Don't be too alarmed, see:-
"Description of Green Question Mark in Device Manager"
http://support.microsoft.com/default...b;en-us;275012
But it *may* explain things.

HTH

Mart



"Stephen" wrote in message
...

I don't know whether this is relevant but I have just discovered that I
can't play audio cds through either the CD ROM or the DVD ROM. Windows
Media Player opens with an error message re digital audio. The Media
Player Options/Tools/Devices lists the two players but will not open the
Properties boxes.
Device manager shows both devices working, DMA and Digital Audio enabled.
Disabling digital audio makes no difference. This is with the on board
Soundmax installed and enabled.

I very rarely play music cds, but I have in the past.

Stephen

Stephen wrote:

Yes. Always disabled and drivers uninstalled except if I need to test
it. I have never used the onboard sound, preferring a separate sound
card. My current problem seems independent of the card, Creative PCI512,
Trust 714 DX and Audigy 2 NX (USB) all give the same symptoms. I use
driver cleaner to remove any traces of uninstalled drivers.

Stephen

Mart wrote:


'Scuse 'buttinski' - and I've missed some of the thread - but when you
'uninstalled' your onboard sound drivers, did you remember to disable
it in the BIOS?

Trying to run two or more sound devices at once can sometimes cause
resource issues/conflicts.

Just a thought.

Mart


"Stephen" wrote in message
. ..


Still no lasting joy.
I ran the MSI update utility. The green? didn't go away but when I
reinstalled the Audigy the sound seemed OK. I then added the CH Flight
Sim Yoke USB and the sound still seemed OK. I then added the CH pedals
and the problem returned. I have not been able to replicate this.
I have removed all CH software and references to it in Device Manager.
I have rerun the MSI update utility. The Audigy still gives the same
problem. I have uninstalled the audigy and reinstalled the onboard
sound. The same problem is there. Device Manager in safe and normal
mode looks OK, Except for the green?.

Sisoft Sandra shows 2 entices under intel USB Host Controller 24D4,
one shows 8 ports with gang switching power and the other looks normal
with only 2 ports. There is only one entry for 24D4 in safe and normal
Device Manager. I don't know what this means.

As far as I can tell everything else works OK. At one stage I added
back my Canon USB scanner and this worked and reported USB 2.0 when
connected to the onboard USB ports, even though they had the green ?.

At the moment the only USB device connected is the ADSL modem USB 1.1.
and this seems to work OK.

I'm sorry to be taking so much of your time.

Stephen

Noel Paton wrote:


http://us-download.msi.com.tw/suppor...r/iusb509x.exe
would appear to be the drivers for the onboard USB hubs


Have you tried using MSI's LiveUpdate to check the status of the
other onboard drivers??
http://us-download.msi.com.tw/suppor...LiveUpdate.zip
(you can use the utility's preference settings to prevent it loading
at boot)

How is the sound using just the onboard AC97 output?

I see you have the problems with the CD sorted out already - well done.

I'm not a great fan of SiSoft Sandra - but it doesn't often get this sort of
thing wrong.
Whatever, the fact that the problem exists in both the external and internal
sound configurations would indicate that it's a software problem, rather
than a USB-related problem.

I can't for the life of me work out why adding the CH pedals would screw the
sound, unless there's a driver conflict, or there's some kind of output from
the pedals which affects sound.
Have you tried uninstalling the CH stuff again, and then running the
CHdelete utility - does the sound then return to normal??
If so, then we may have a cause/effect and can work on it. - or you can
raise it with CH for their comment/fix.

--
Noel Paton (MS-MVP 2002-2006, Windows)

Nil Carborundum Illegitemi
http://www.crashfixpc.com/millsrpch.htm

http://tinyurl.com/6oztj

Please read http://dts-l.org/goodpost.htm on how to post messages to NG's
"Stephen" wrote in message
...
Still no lasting joy.
I ran the MSI update utility. The green? didn't go away but when I
reinstalled the Audigy the sound seemed OK. I then added the CH Flight Sim
Yoke USB and the sound still seemed OK. I then added the CH pedals and the
problem returned. I have not been able to replicate this.
I have removed all CH software and references to it in Device Manager. I
have rerun the MSI update utility. The Audigy still gives the same
problem. I have uninstalled the audigy and reinstalled the onboard sound.
The same problem is there. Device Manager in safe and normal mode looks
OK, Except for the green?.

Sisoft Sandra shows 2 entices under intel USB Host Controller 24D4, one
shows 8 ports with gang switching power and the other looks normal with
only 2 ports. There is only one entry for 24D4 in safe and normal Device
Manager. I don't know what this means.

As far as I can tell everything else works OK. At one stage I added back
my Canon USB scanner and this worked and reported USB 2.0 when connected
to the onboard USB ports, even though they had the green ?.

At the moment the only USB device connected is the ADSL modem USB 1.1. and
this seems to work OK.

I'm sorry to be taking so much of your time.

Stephen

Noel Paton wrote:
http://us-download.msi.com.tw/suppor...r/iusb509x.exe
would appear to be the drivers for the onboard USB hubs


Have you tried using MSI's LiveUpdate to check the status of the other
onboard drivers??
http://us-download.msi.com.tw/suppor...LiveUpdate.zip
(you can use the utility's preference settings to prevent it loading at
boot)

How is the sound using just the onboard AC97 output?

Thank you for staying with me.
1. I am wondering whether whatever application it was that upset the
ASPI configuration may have also changed some other settings affecting
sound that is independent of the sound card in use?

2. I can't download the chdelete.exe file from CH products. Its on an
ftp site and both IE and Netscape just stall when I try to access it.

3. I'm wondering if the Pro pedals thing was just coincidence. There are
no references to CH products in device manager or Windows explorer.

4. I have a System Restore point for a date when the stuttering was
tolerable. What are the implications of restoring to that point, given
all the changes since then, eg antivirus updates, new sound card,
updated drivers and so on?

5. I have a hard disc which has nothing of value on it. If I disconnect
the HDD containing my OS from the Mobo could I install ME on the spare
disc with just the minimum needed to test the sound? If so can I easily
get back to using my current installation?

I really don't want to do anything to make matters worse. At the moment
the only thing I can't do is use the Flight Sim, or listen to any sound
source. I can't afford to lose my Office applications or Broadband. All
my data files on on a third separate hard disk.

Stephen

Noel Paton wrote:
I see you have the problems with the CD sorted out already - well done.

I'm not a great fan of SiSoft Sandra - but it doesn't often get this sort of
thing wrong.
Whatever, the fact that the problem exists in both the external and internal
sound configurations would indicate that it's a software problem, rather
than a USB-related problem.

I can't for the life of me work out why adding the CH pedals would screw the
sound, unless there's a driver conflict, or there's some kind of output from
the pedals which affects sound.
Have you tried uninstalling the CH stuff again, and then running the
CHdelete utility - does the sound then return to normal??
If so, then we may have a cause/effect and can work on it. - or you can
raise it with CH for their comment/fix.

Hold on - I'll have a go....
1) This is possible - what did you install/remove at around the time the
problem first surfaced?

2) I get a 'server busy' response - with no codes - so I guess that they
have server problems..... I suggest emailing their support lines and asking
for a copy by email ( or getting their download FTP site fixed!g).

3) - the references are probably within the registry - and the
C:\Windows\INF and C:\Windows\System folder. The files involved don't need
to have 'ch' in the names.

4) How old is the SR point? - if it's more than a week old, then the risks
of using it are possibly greater than the current problems.

5)Assuming the 'spare;' disk isn't currently attached to the system (and so
not seen by it), then it's easy enough to replace the current one, and
install ME to the spare - It would act as a test of the hardware, but I'm
not sure that would get us any further, as we've already established that
this almost has to be a software problem. - If the disk is currently
attached to the system and seen by it, then you'll have to be careful using
it, as System Restore will almost certainly reset when you replace the
original configuration, due to changing Disk ID's (unless you are VERY
careful - and even then, it's not guaranteed!).



--
Noel Paton (MS-MVP 2002-2006, Windows)

Nil Carborundum Illegitemi
http://www.crashfixpc.com/millsrpch.htm

http://tinyurl.com/6oztj

Please read http://dts-l.org/goodpost.htm on how to post messages to NG's
"Stephen" wrote in message
...
Thank you for staying with me.
1. I am wondering whether whatever application it was that upset the ASPI
configuration may have also changed some other settings affecting sound
that is independent of the sound card in use?

2. I can't download the chdelete.exe file from CH products. Its on an ftp
site and both IE and Netscape just stall when I try to access it.

3. I'm wondering if the Pro pedals thing was just coincidence. There are
no references to CH products in device manager or Windows explorer.

4. I have a System Restore point for a date when the stuttering was
tolerable. What are the implications of restoring to that point, given all
the changes since then, eg antivirus updates, new sound card, updated
drivers and so on?

5. I have a hard disc which has nothing of value on it. If I disconnect
the HDD containing my OS from the Mobo could I install ME on the spare
disc with just the minimum needed to test the sound? If so can I easily
get back to using my current installation?

I really don't want to do anything to make matters worse. At the moment
the only thing I can't do is use the Flight Sim, or listen to any sound
source. I can't afford to lose my Office applications or Broadband. All my
data files on on a third separate hard disk.

Stephen

Noel Paton wrote:
I see you have the problems with the CD sorted out already - well done.

I'm not a great fan of SiSoft Sandra - but it doesn't often get this sort
of thing wrong.
Whatever, the fact that the problem exists in both the external and
internal sound configurations would indicate that it's a software
problem, rather than a USB-related problem.

I can't for the life of me work out why adding the CH pedals would screw
the sound, unless there's a driver conflict, or there's some kind of
output from the pedals which affects sound.
Have you tried uninstalling the CH stuff again, and then running the
CHdelete utility - does the sound then return to normal??
If so, then we may have a cause/effect and can work on it. - or you can
raise it with CH for their comment/fix.